Daily cleaning, installation of cabin HEPA filters on flights from Veracruz to Houston
Air Canada and United Airlines have all waived their change and cancellation fees on flights from Veracruz to Houston. Confirm policies on booking site.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
An average nonstop flight takes 6h 10m, covering a distance of 751 miles.
There are 14 (nonstop) flights between Veracruz and Houston per week, averaging 2 per day.
In the past 3 days, the cheapest one-way tickets were found on Multiple Airlines ($153) and VivaAerobus ($162), and the lowest round-trip tickets have been found on Multiple Airlines ($269) and VivaAerobus ($304).
Air Canada flies 7 times weekly (Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday), United Airlines flies 7 times weekly (Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday).
From Veracruz to Houston, Friday is the cheapest day to fly on average and Monday is the most expensive. Flying from Houston back to Veracruz , the best deals are generally found on Wednesday, with Saturday being the most expensive.
When flying out of Veracruz you will be using Veracruz Las Bajadas, often referred to as Veracruz Airport. You will be landing at Houston George Bush Intcntl, also known as Houston Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Veracruz to Houston.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Houston from Veracruz is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Houston with an airline and back to Veracruz with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Houston from Veracruz up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "I had a flight with a connection starting at 6 PM on a Monday. At 5 AM the day of the flight I received notification that the first flight would be delayed, making connection impossible, I was prompted to select another flight to arrive to my destination. I chose a flight with a connection staring at 7 PM. Upon getting on the first flight we began to prepare for takeoff. After about 30 minutes the pilot notified us that we would be delayed 40 minutes because we had nowhere to land at my connection airport. I realized at that point that I would possibly miss my connection, which was scheduled at 10:20 PM. However, I did arrive at the connection airport around 9:40 PM which would have given just enough time to arrive at the connection gate. Unfortunately, upon arrival to the connection airport the pilot informed us that we would have no gate to de-board the plane. The pilot stated that all connections "were aware of our delay" and gave us the gates for each connection. I got off the plane at 10:15 PM and ran to my connection gate arriving exactly at 10:20. The gate attendants informed me that my flight had left, my bags were on the way to my destination city and that I would need to spend the night in the connection city. The attendants, appeared disinterested and impolite but upon prompting provided us with a hotel voucher for the night. The next day we arrived at the airport 2 hours before boarding and waited at the gate. When it was near the time for departure we were informed that the plane had been downgraded and requests were made for some to give up their seats for a later flight or check carryon bags to make room for other passengers. While some lined up to give up their seats and bags, those who chose to remain on the original flight were forced to wait before boarding the plane. We were then told that we would have to wait until the pilot and crew arrived before boarding. Scheduled departure time was 5:46 PM but the time got pushed back until we boarded around 6:30, departure was rescheduled to 6:50 PM. We boarded the plane and waited for departure but a few minutes later the pilot informed us that "he just got here" and that there were mechanical problems that would cause further delay. After an hour we were informed that the plane was not able to fly and instructed to go to another gate for another plane. Departure time got rescheduled to 8:30 PM. The plane departed after 9 PM and arrived at 10:30 PM for a 5:46 PM scheduled departure."
Pros: "These Comfort+ seats had the most legroom of any airline (Delta, JetBlue, American etc) short of Business class that I can remember in my adult life!"
Pros: "There were a few hiccups with the overall flight process, but the crew was very friendly and informed everyone in a timely manner of the situation. There were also good snacks. Also, flexible baggage policy, which was great."
Cons: "The boarding situation is odd and less organized or structured than any of the other airlines I've flown with."
Pros: "Got to Houston on time"
Cons: "WiFi that I paid for on Delta didn't work, flight was delayed at take off due to waiting for restroom supplies; lead flight attendant had a major accent and was difficult to understand. She also stated to keep my mother's walker outside the plane when entering the plane"
Cons: "Wifi was not working"
Cons: "I feel like all the problems the aircraft had it should've been repaired before trying to use it, upon boarding they told us the left engine had to be started from an external source, as a new flyer that was terrifying to hear"
Cons: "Old plane, long delay, sketchy WiFi."
Pros: "Very friendly cabin crew. Comfortable and food was good and drinks and water was plentiful. I would highly recommend Delta for transatlantic flights,compared to so called 4* airline Aer Lingus, then Delta are a 6* in comparison"
Pros: "Excellent hospitality I asked for a cup of coffee at an odd time, the attendant went out of his way to brew fresh pot and served me, instead of just saying "Sorry sir, we don't have any coffee at this time....""
Pros: "Everything went smoothly"
Cons: "Not much legroom."
Pros: "Friendliness of flight attendants"
Cons: "I wasn't awake long enough to find fault"
Pros: "Friendly service. Frequent snacks which is nice on a 10-hour flight."
Cons: "Cramped conditions"
Pros: "The crew was good"
Cons: "The flight was incredibly uncomfortable. The Delta team in Houston was not very pleasant."
Pros: "Comfort ability to board earlier and being able to relax in Sky Club with good choice of refreshments. Staff on plane were very attentive as responded quickly to requests. Check in was much quicker than previously and staff were very friendly. I like being able to get boarding passes online which makes boarding much easier. I liked having space for comfort by seat"
Cons: "Some airlines have free first suitcase for comfort. If you checked in a little later overhead bin may be filled."
Pros: "Food and service was nice"
Cons: "Very long route to my final destination"
Pros: "Crew was fantastic and very helpful."
Cons: "Not sure who was in charge of loading the plane with food for purchase, but they forgot it all entirely. The crew was kind enough to give extra snacks. Kinda curious how you forgot to load a plane with food for purchase and how did the crew not notice in advance? I would think that is one of their checks of the cabin. Not mention who ever signed off saying they filled the plane with food for purchase lied. Very frustrating not only for the crew but for the passengers."
Pros: "The staff was very professional, courteous, and accommodating. Having the Delta app made everything relatively easy for me with the up to minutes updates on flight and baggage status."
Cons: "I didn't like the long lay over, considering I found a gnetleman that was also going to BWI, but he was given an earlier flight. I am grateful for being able to get a cheap ticket for same day booking, but the gentleman also booked the same day as me."
Cons: "Crew wasn’t very friendly"
Pros: "love that each seat now has a USB connection to charge your phone"
Cons: "headphone jack to watch movies shorted in and out constantly"
Cons: "I couldn’t watch a movie and I couldn’t fall asleep because the the person in front of me had a light on."
Pros: "The lady at the ticket inter helped me em get eat I wanted!"
Pros: "on time, good service,"
Cons: "i agreed to check in my bag at the gate when they asked for volunteers thinking I would get it at the gate of my destination but after i checked it in in gate attendant informed me that i would get my bag at the baggage claim"
Pros: "Wi-Fi on the plane is a nice touch."
Cons: "The seats are packed so tight there's almost no leg room - actually there is no leg room when the person in front of me reclined their seat. Since we were advised to get there 3 hours in advance only to wait two and a half hours in what is quite possibly the most uncomfortable waiting room anywhere this just makes the cramped plane even more frustrating."
Pros: "CVG isn't a huge airport, but it has a good amount of things to keep you entertained/well fed."
Cons: "CVG security line isn't terrible, but there seemingly is ALWAYS a decent wait. When a flight is full, like this one, it's never very comfortable – even a short flight."
Cons: "1 hour delay, no explanation, no weather problems, late for my meeting in Houston."
Cons: "By mistake I booked my ticket for the wrong date Called to change it, wait time was over 2hrs went to the delta app and it cost me $200 to do it. Get to airport and ask for an up grade not possible but if I paid $200 when rebooking the flight I could have gotten one. Snacks were horrible and I have a delta card and was charged $29 to get in plus a charge for my extra suitcase. It’s ridiculous given the amount of money I spend on m card on the monthly basis. Very disappointing"
Cons: "It takes time and worries to find the air train and Aeroflot registration."
Pros: "The gate agent and cabin crew handled passenger's misery with friendly grace and professionalism. Also, it was an old plane and so the seats, even in coach, were comfortable."
Cons: "Plane was around 45 minutes late in arriving at our Minneapolis gate. Flight was further delayed by something (unspecified) being "frozen." WORST part was that the temperature in the seating area at the gate was horribly cold. Departing passengers at a neighboring gate were bound for Fargo and sat with their parkas on and with parka hoods up. We Houston-bound had packed our coats & boots and were shivering. Then when we finally boarded the crew announced that the plane's water system was broken and so we would have no hot coffee or hot tea or hot anything. No water, also and obviously, in the restroom sink. But sani-wipes were provided in the sink basin."
Pros: "Quick flight, great landing and takeoff."
Cons: "Everything was great today."
Pros: "Kenyatta Cheatham, our flight attendant was absolutely delightful! She made my flight enjoyable with her beautiful smile. She clearly loves her job!"
Pros: "Other than the delay by the Hong Kong Airport controller, everything went smoothly. The plane was late to Seattle."
Cons: "The luggage custom clearing would be much better if we could do it like the Vancouver BC where an electronic monitor was used to identify one's luggage without the need to handle them manually. Much more efficient and allowing folks to get on the connecting flights easier."
Pros: "Couldn’t find a thing."
Cons: "My husband booked West Jet by phone. They spelled my name wrong on the ticket which caused hours of delays tryng to check in...ultimately leading to our missing the flight. The time spent was around 6 hours....4 of them the were on one continuous phone call where we were bumped back and forth between West Jet and Delta. The problem was never fixed and we haven’t flown home yet. We have new flights booked on Delta but only because Delta took pity....West Jet does no refunds or reticketing. If flights are missed you're out on of luck!"
Pros: "one i got to gate i could relax"
Cons: "scary making connection from AA flight arriving int'l terminal"
Pros: "On time"
Pros: "Could not use the bathroom"
Pros: "Everything about it was excellent, which is saying a lot for a guy who travels a lot."
Cons: "I realize that a flight attendant is there ultimately for safety reasons, but one of the three was particularly brusque in her interaction."
Pros: "on time"
Cons: "Delayed by an hour!"
Cons: "Late taking off, and then unable to get to gate on arrival"
Pros: "The service was fine. I slept the entire flight."
Cons: "I was not impress with the breakfast since I do not eat yogurt. It is a good thing i am not a breafast eater normally because I would have been hungry."
Pros: "They had good entertainment for free. There were movies, tv shows, and games."
Cons: "The plane was delayed for 5 hours and the ride was longer than expected."
Cons: "I was separately seated from my husband and had to seat in the middle because my ticket status was economy"
Cons: "The baggage fee was excessive probably because Kayak had a discounted rate. Next time I will just book with Aero Mexico, it´s the same cost anyway."
Pros: "Crew. Amazing seat not confortable"
Cons: "Very nice crew clean plane"
Pros: "Not a lot."
Cons: "Our group of 11 missed our connecting flights in Mexico City because the plane was two hours late. Cost us thousands of dollars and a day of our time."
Cons: "Wasn't allowed to board because my sister is autistic traveling with her service dog. This had been the worst experience ever. We feel discriminated for something that is outside our control . This is unacceptable."
Pros: "Everything was, excellent, especially all the staff, both ground and onboard."
Pros: "Crew and service. Comfortable seats."
Cons: "Check in process was confusing as it is done by KLM and not Aeromexico. Bag delivery is taking forever!"
Pros: "Boarding and arrival was very smooth and professional."
Cons: "There need to be vegan food options with Aeromexico."
Cons: "Flight cancelled"
Pros: "I love flying Aeroméxico. Great airline, great service"
Cons: "My ticket was not honored because they said the name was not complete on the reservation so I had to buy a new one way ticket"
Pros: "On time"
Cons: "Seat space is miserable"
Pros: "Departure and arrival times were accurate."
Cons: "There were a few seats (mine included) who didn’t have a blanket. The AC was set to a VERY low temperature."
Cons: "I don’t like the food"
Cons: "-air conditioning in the plane broke so it was super hot -my TV broke as well"
Cons: "Food is baad"
Cons: "Disorganized, poor communication, crew let's everyone cut in front when they open a new line."
Cons: "FLIGHT WAS LATE FOR 1 HR 20 MINUTES"
Cons: "The flight was never listed on any airport screen and the gate was not provided on my boarding pass (this was after I couldn't get a digital boarding pass for no reason that was ever explained to me). Stressful and frustrating experience."
Pros: "Customer service"
Cons: "No tv"
Pros: "ease, no delays, friendly staff, free movies!"
Cons: "Having to pay an extra $25 tp choose our seats in advance!! :-("
Pros: "amazing plane large easy new"
Pros: "Fight crew were professional and courteous."
Cons: "Delayed flight and no tv"
Pros: "The plane was comfortable and the crew was great."
Cons: "The boarding was ridiculous. They never posted what gate the flight went out of. If it wasn't for Kayak we would not have known when to go. The flight was delayed but they never did update that information. It did not leave on time like the board said. They just all of a sudden said they were boarding the flight."
Pros: "Service was friendly and very attentive"
Pros: "I like everything about, food was good, entertainment was good crew was good. They give you free beer or wine"
Pros: "Nothing they cancelled my connecting flight"
Cons: "First time flying with Aeromexico and it will be my last. The cancelled the flight just when we are about to board and have not responded or compensated me for my substitute flight to get home."
Cons: "The gogoinflight internet service didn't work, despite following instructions provided. I was able to connect to wifi, but the server would not respond. As a result, I was not able to complete the work I needed to do."
Cons: "Our flight was delayed"
Pros: "The crew was really nice"
Cons: "The plane does not have any entertainment"
Pros: "i like the chairs,screens individual, food, the crew and cleaning the plaine"
Cons: "had to pick up bags, clear immigration and customs, go to a different terminal (with 4 pieces of luggage, 4 back packs, and two kids) check in again, drop bags, clear immigration again and board the plane. Will avoid this connection at all costs next time"
Pros: "Thank you"
Cons: "Eveything ok"
Pros: "Customer satisfaction is always in their mind. Their employees at all levels are usually waiving a smile and great attitude."
Pros: "I wish I could post pictures of the broken magazine holder in front of my seat and the tangled seat belt that I could barely tie. Anyone heavier than me would not be able to buckle up on that seat. It was also VERY cold. The people around me were all covered up in heavy jackets and hats. When I mentioned this to the crew,they treated me with disdain and she said they could do nothing. What a shame, this used to be a great airline."
Cons: "Rude crew members, broken seat belt, broken magazine holder, way too cold for comfort."
Pros: "Biz class seats are still OK, but need refurb. Staff service is great. Will definitely look into AeroMexico for future international flights."
Pros: "The seats were huge and extremely comfortable. The leather was peeling off and the seatback pouches were falling off the seats, but none of that mattered. It felt like first class room and comfort so I didn't care at all. There were no tvs, but it's a very short flight so it's not a big deal."
Cons: "It felt so old that I was slightly worried about the airplane's ability to fly!"
Cons: "Basically I had 4h of connection in Mexico City and even so Aeromexico made me miss the flight to extort money. After arriving in Mexico City Took 1.5 hours to get the bags. Then another 0.5 h for re-inspection. After 2h they still had not set the boarding gate so I went to the international boarding area. As I was close the gates 30 min before boarding I decided to look for my gate and to my surprise they changed to the national boarding on the opposite side where it should be. I arrived at the gate 15 min before the scheduled departure time and the plane had already taken off without announcing my name! From that moment Aeromexico totally abandoned me! Basically the only solution they offered me was to buy a new ticket for Houston for $ 1,400.00 because there was no place on any flight! I missed my work day, my US phone did not work in Mexico City and I thought I had to sleep at the airport! Thank goodness the airport's consumer protection staff helped me a lot. They somehow managed an Aeromexico flight on the same day with no additional cost. The flight I got there were 4 empty seats and they were trying to charge me $1,400. Shame on you Aeromexico."
Pros: "Convenience Service"
Pros: "Thanks for putting me on priority on the next flight."
Cons: "Flight reassignments are a HUGE inconvenience!!"
Pros: "Boarded quickly"
Cons: "I ended up sitting on the last row that doesn't recline...it was only an hour flight, so it was ok but I can't imagine how it would be for a longer flight. In addition, you have to pay extra to pre-chose a seat."
Cons: "very poor information for passengers. All passengers on this flight were confused about gate information."
Pros: "Movies but was unable to watch due to how rough the flight was made me feel sick"
Cons: "The pilot was going extremely fast to the point were we arrived 25min ahead of time to Chicago landed extremely rough I travel often and this had never been an issue with Aeromexico I usually love everyone from check in to boarding through landing they are all very polite and professional but this time the it was the most roughest flight it was extremely rough plane made me sick and their was no storms or winds"
Cons: "Unfortunately, I was not able to go on this trip because I recently found out I am pregnant and the risk due to the current Zika virus makes traveling out of the question. Aeromexico was NOT understanding at all. Their only offer was a 1 year voucher from the time I purchased my ticket. I purchased my ticket in October 2015 (before the Zika outbreak and before being pregnant) and I will still be pregnant in October 2016 so that voucher is completely useless to me. I basically lost $900. Even though I repeatedly tried to explain my situation to customer service and had a letter from my doctor it didn't matter they just repeated their voucher line over and over. Needless to say I will NEVER purchase airline tickets from Aeromexico again and that is a real shame for them because I have a timeshare in Mexico which I plan on enjoying with my growing family for years to come."
Cons: "It was horrible that they never told us the flight was delayed. Also, it wasn't up on the boards on which gate we would fly out of. Things kept getting changed without telling passengers. I'll do everything in my power not to use them again!"
Cons: "Aeromexico Team very rude in the gate at Veracuz they did not let me board with a coffee I just purchased they made me thoriw it away after a lady asked if she could purchase one and get in the plane the attendant say yes.. did not like flying with them at all Delta should be allowed to fly between Mexican Cities."
Pros: "The price and the times available."
Cons: "That they move you around and can clearly or you have to go down to a bus which is late and you have a short time to catch the bus."
Pros: "On time and servjce"
Pros: "Everything was good."
Cons: "They tried to charge me 25 to check in"
Pros: "Blankets were provided"
Cons: "There wasn't any food or entrainment for me to rate."
Cons: "Too much Delays"
Pros: "Pilot was very nice!! Co-pilot too!!!"
Cons: "No place to charge your phone Location"
Pros: "Row 10, extra couple of inches is far more civilized."
Cons: "Didn't have the United app downloaded in time, so couldn't use the WiFi. No alternative."
Pros: "Staff was nice and chairs were comfortable"
Pros: "Actually probably should have given 5 stars"
Pros: "The flights were smooth and on time, even Early into mbj"
Cons: "Limited space"
Cons: "My seat was randomly switched from my first selection and I got a horrible seat and was unable to regain my original seat selection. Very uncomfortable seating. The staff was nice, but not overly friendly."
Cons: "Had purchased a round-trip ticket. While in D.C. on a family trip to bury my mother in Arlington National Cemetery, my brother had a massive heart attack. After 3 weeks, he was stable enough to come back to Houston on an air ambulance. As I travelled with him on the air ambulance, I was unable to use the return portion of my round-trip ticket. I provided documentation of the situation and requested a refund. I received $106 on a $715 ticket. There was no explanation of how they determined the refund, but I'm not happy."
Pros: "Using Kayak was so convenient. They were great in keeping me informed of schedule & gate changes."
Pros: "Pilot did exceptional job with rough weather heading into Houston."
Cons: "With everyone carrying on baggage, someone mid plane to help would be beneficial."
Pros: "The worse trip. the last 8 people in check in was off on the air plane ."
Pros: "Every second of the trip"
Cons: "The mixed snacks were horrible."
Cons: "The snacks where gross."
Pros: "Accommodating, T.v's, timely."
Pros: "How they take care us in the plane I love!!"
Cons: "Everything was good"
Pros: "Front seat, got off the plane quickly"
Cons: "Too cold!"
Cons: "long boarding time"
Cons: "It was delayed so much I almost missed my connection."
Cons: "The staff"
Pros: "Easy boarding process"
Cons: "Not enough legroom"
Pros: "Easy,smooth ride, thank you"
Pros: "Service and price"
Pros: "The staff was so nice and helpful with everything I needed!"
Cons: "As a first time flyer, I had nothing to complain about."
Pros: "It was okay."
Cons: "The attention but they need to clean more. Bathroom were really nasty."
Pros: "On time"
Cons: "All good No complaind"
Pros: "The staff on board was excellent!"
Cons: "The service was good, but I found a hard object in my chicken dinner like someone lost a molar. I couldn't finish the supper."
Cons: "long delay"
Pros: "Everything not TSA related."
Cons: "The racist OKC TSA. The line was moving along and the TSA agent sitting behind the podium checking boarding passes put his hand up and asked me to wait there. There weren't that many people in the lines, so I was wondering why. His partner at the other podium watched him quizzically, as did I, as he paced left and right, looking at nothing then sat back down again and stared at nothing. All the while the line for screening grew smaller and smaller. The other agent asked him, "what are you doing?" He responded by saying, "You said you were getting THEM all." I didn't understand, but clearly there was some subtext that I was not privy to. She shook her head and said, come up here sweetie. Then she managed to do what he obviously couldn't do: his job. Then my girlfriend and I proceeded to be profiled and had our bags searched. If I didn't have to be in OKC I would avoid that airport like the plague. Unprofessional."
Pros: "It was seamless. Everyone excellent and flights on time."
Cons: "Still would like a snack choice."
Pros: "First part was fine"
Cons: "When about to get on plane, carry on taken to checked bags; 5 people already on plane were required to come back off and check bags. I begged not to have to check because I was flying to Nicaragua and was worried my only bag would get lost. I was right -- it did not arrive in Nicaragua until the next day. We sat on runway for 45 minutes before departure so United could fix BOTH sets of the plane's wings lights. Why did they not discover that at any time BEFORE we all boarded or while we were boarding -- NOT first when deciding to pull away from gate. Delay caused many to miss connections."
Pros: "Staff was awesome!!!!"
Pros: "There were no delays."
Pros: "Was a very good service; thanks to all"
Pros: "The staff was so friendly"
Cons: "There was nothing to not like"
Pros: "I really had been a good experience with you I don't really had that much to complaint, the only personal I will re-trained to be more polite and understanding will be the people's or employees who make us as loyal costumer to have a hard time for a few onces. They need to be a little more understanding not just to judge everybody equally for who we are traveling to"
Cons: "Being treated like I was during somethings wrong just because a had a few onces on my luggage and I was traveling to a third word country"
Pros: "Everything was great on time and friendly"
Pros: "Right on time"
Pros: "Everything worked out just perfect"
Cons: "No snacks served"
Pros: "I had a goos seat the crew was courteugus/"
Cons: "The check in was.very slow only one person at the desck making it very stresfull for passangers. we had to hurry to the gate because nit. I will have more personel to expedite check in, also need to provide the paperwork requiere like the health declaration it was rewuiere to pass to boarding and there was no forms any were. Passangers had to scrable to find some. Running agains the clock because all the delay to check in. 2hrs on line is ecxesive."
Pros: "Very friendly and welcoming crew."
Cons: "Service was great!"
Cons: "We borded plane and stayed and did not depart until 1hr and a half after. No explanation from crew as they sat and joked around. Once plane did leave the crew was extremely childish having full blown personal conversations loudly during the flight. During the emergency briefing crew was laughing at eachothers jokes. Super unprofessional overall"
Pros: "the fly was delayed and the seats are too crowd"
Cons: "The flight was 4 hours late"
Cons: "Seat confort, space"
Pros: "The crew was amazing seats very comfortable!"
Cons: "The flight was fine the way it was."
Cons: "Seat space"
Pros: "Price is unbeatable. Convenient direct flight. The rest is all charged so I didn't make use of it. But for those who did pay, it seemed to be fine."
Cons: "If at least water was provided for free."
Cons: "In your email, can you include what door I enter at the airport terminal 1? It was a bit difficult to find the ticketing area"
Cons: "3 hours late"
Pros: "New planes, los cost, relatively on time"
Cons: "Checkin in, boarding, Seats, on board entertainment, food"
Cons: "seats don't even recline"
Cons: "Viva aerobus takes advantage of its passengers by charging last minutes for non-sense things"
Pros: "The crew was great!"
Cons: "Seats are pretty uncomfortable"
Pros: "on time"
Cons: "the overcharged me for a mistake in the name, so insulting."
Cons: "Food and entertainment and leg space."
Pros: "On time"
Pros: "It was above my expectations"
Cons: "They made annousments only in Spanish while boarding"
Cons: "Boarding took just too long"
Pros: "Worst customer service I have ever been subject too"
Cons: "Kept us 50 mins on tarmac without any explication"
Pros: "The crew was excellent. Leg space was not good. There was very little space for me to get situated."
Cons: "Just the space between the rows of seats."
Pros: "The airline we had left the checking area 1/45 min before the flight take off my flight was at 1:55 pm I got there at 12:30 pm and the agents weren’t there 12 passengers stay with out a flight and there’s no body to help us bad service had to buy new tickets"
Cons: "The airline we had left the checking area 1/45 min before the flight take off my flight was at 1:55 pm I got there at 12:30 pm and the agents weren’t there 12 passengers stay with out a flight and there’s no body to help us bad service had to buy new tickets"
Pros: "Good flights and prices"
Cons: "Be on time , no delays"
Pros: "The crew were considerate, helpful"
Cons: "Only junk food to purchase and it was a long flight"
Cons: "We were delayed but they didn't tell us till 45mins before the flight was scheduled to depart. Other than that everything else was good"
Pros: "Very much on time nice crew and in land excellent people"
Pros: "good choice of snacks and food, good entertainment options"
Cons: "vegan friendly food options"
Pros: "The only thing that i liked was that the flight was real quick"
Cons: "That the flight and boarding was on time and if there was a delay that they communicate with the passengers not just have us up thinking not knowing what the delay is for. Also our luggages took over an hour to get the whole experience here was ridiculous. Not happy at all"
Pros: "Flight on time. Smooth flight"
Cons: "There's litteraly no leg space between seats."
Pros: "I thought that the plane was very clean and the crew was amazing!"
Cons: "The overall experience was great. The only thing that I would have loved was if they had WiFI."
Cons: "It was delayed by an hour"
Pros: "Very helpful staff !!"
Cons: "Airline overselling tickets didn’t get a seat for me my wife had to travel alone and offered me a flight for the next day"
Cons: "A 5 hour delay and absolut nothing of info about it from the crew. Really really shitty. No food. No water. No medical service for a sick baby about 1.3 years old. This is the worst experience ever."
Cons: "Was horrible"
Cons: "A really shitty flight. 4 hours late!"
Cons: "Departure ñate without information"
Pros: "45 minutes after the original departure time, without any information about."
Cons: "Delayed flight both there and back. Personal at the desk VERY RUDE! Their luggage policy is f***ing ridiculous! They even weight your purse! And both carryon and luggage have to weight 10 kg - AND IF YPU GET ANYTHING ELSE AT THE DUTY FREE THEEY REWEIGHT YOUR BAGS AND MAKE YOUPAY IF IT GOES OVER!!! They always change the boarding gate and don’t have anyone telling you to go to the new gate! You have to walk and look out to the screens for the stupid sign!"
Pros: "Horrible service. Never again fly with them. Sold our seats while we were checking in three hours before our flight time. Then they checked in our under bags. At the end they sold me another ticket from someone else who didn't make it in time but the others traveling with me had to stay behind for 8 hours later for the next available flight."
Cons: "Did not like that in order for me to fly I had to pay extra for a reserved seats."
Pros: "Good, friendly staff. Quick flight as far as in the air."
Cons: "3 hour delay, come on... tight fit. Everything else made it uncomfortable but it was a 98$flight so what are ya gonna do?"
Pros: "It’s a low cost airline so you cannot expect anytjing to be good."
Cons: "We have a delay on the take Of. The boarding was very slow and we were directly under a 32 C sun."
Pros: "Everyone was nice"
Cons: "Didn’t like i wasnt told i was going to sit separate from my husband and son"
Cons: "Check-in took 75 minutes because they kept moving the late people up to the front of the line. Yet other lines moved quickly. Not well organized"
Pros: "According schedule"
Pros: "On time and clean"
Cons: "Not friendly"
Pros: "Everything works"
Airlines flying from Veracruz to Houston have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Veracruz to Houston
Masks required on board, masks provided on flights from Veracruz to Houston
Social distancing seating
Middle seats unavailable to book on flights from Veracruz to Houston
Testing for antibodies, testing for symptoms for flights from Veracruz to Houston
Waiving of change fees. Search flexible flights from Veracruz to Houston