Find cheap flights from North America to Houston George Bush Airport

"From the moment I walked into the airport in Chicago to the moment I was walking off the plane in Florida I had an unforgettable experience! I was traveling with my 3 month old by myself and everyone just made sure I was taken care of. I couldn’t thank them enough!"

"There was no entertainment and again, the seats were very cramped and uncomfortable."

"I left my phone in seat 6C or B where I sat with my husband. The lady with the oxygen tank needed help coming back from the bathroom as we were ready to land. We stopped the movie we were watching on my phone to help her and I guess I forgot it. Please, please return my phone. Samsung note galaxy 20 ultra. It is on airplane mode. Thanks so much"

"Too busy trying to sell AA credit cards"

Pros: "The plane was really clean and they had lots of overhead storage."
Cons: "It was too crowded and cramped and UNCOMFORTABLE and there was a REALLY LOUD kid that would not shut up and nothing was done about it."

Cons: "On time take off would be nice"

Cons: "The Terminal in Chicago had no open amenities and overcrowded."

Pros: "The plane is amazing and the crew was very nice and helpful"
Cons: "Everything was all good."

Cons: "We didn’t even have a pilot, had to call and find one because our pilot that was scheduled “forgot to call in sick”. We were already delayed by 4 hrs so this made it delayed by an hour more!"

Pros: "Glad we made it back."
Cons: "Flight could have been on time. Attendants in the airline could have communicated much better to give update on delay, but they did not give any information despite several times getting up to ask questions at the main check-in. Many of the passengers were very discouraged. Plane left nearly 2 hours late due to an unclear maintenance issue, paperwork and also no fuel put in the plane until all passengers we on board."

Cons: "Change your fist class cabin. If we’re paying that much for a 4 hour flight we should be in a better cabin. The flight from Lax to O’Hare was great but the plane coming back is old and ragged"

Pros: "Fell asleep"
Cons: "Nothing"

Pros: "I like the ability to watch movies"
Cons: "The cabin was hot... air didn’t blow well... the crew was abrasive and rude. I asked simple questions and got long explanations for no reason"

Pros: "Crew was excellent especially the first class attendant very attentive and always checking on you"
Cons: "The food needs to be back to normal for first class and also baggage is very slow almost over 30 min wait"

Pros: "The aircraft was very clean, neat and well maintained. The crew was friendly. Process of checked-in luggage was seamless and straightforward."
Cons: "I found the istructions on some restricted items to be confusing and contradictory between instructions at the airport, the AA website and the TSA website. The agent at the counter was well-informed, though, and it all ended up going well."

Pros: "Great crew"
Cons: "Nothing"

Pros: "Everything was how should be"
Cons: "I like how you are now."

Pros: "The fact that no one sat next to me believe me it was not a my choice there was just not a body to put in the seat"
Cons: "The staff was not friendly or say hello or goodbye"

Cons: "None of the USB outlets were working in isle 7 A-C"

Cons: "More comfortable seats you can sleep in"

Cons: "Leave a seat empty in the middle could be good for social distancing"

Pros: "Roomy, comfy seats. Thanks for the snack and bottle water provided during covid"
Cons: "Nothing really"

Cons: "Plane had to land in a different city due to inclement weather. Very disorganized process, huge traveling setback, never got my travel voucher."

Cons: "Made it a smaller flight. It was a lot of people on the plane! We could not practice social distancing"

Pros: "The crew were wonderful and understanding and good sports."
Cons: "There were problems as soon as the plane got to the gate. After the passengers got off the plane, the man at the counter came on the P.A and said it’ll be a few minutes, they’re catering the plane now from the back to the front. The flight crew still needed to get on a preform safety checks. He apologized again. Then it was 8:40, time to take off and we’re still waiting to even board. The man at the counter said again, thank you for your patience and relayed the same message, only this time the flight attendants were walking away from the gate. Around 9 some lady higher up told the man to announce that the flight crew had timed out and stand by crew was on the way to the gate, said sorry again. A little later the man says sorry, there’s a gate change. You’re going to K6 now. When we get to the new gate it’s almost 9:30pm and while we were all gathered at the gate, the flight crew that supposedly “timed out” showed up and proceeded to get on the plane. Passengers started getting mad and saying we were lied to and to just tell us the truth. Chicago PD started showing up. We finally got on the plane but it would be another 30 minutes before we moved because of issues getting our bags off the original plane. We ended up being almost 2 hours delayed."

Pros: "Seats were ok"

Pros: "The crew skipped me for breakfast and i had to ask for food."
Cons: "The food was not very good. Bread rolls stale and inedible. The rest of the flight was good."

Pros: "Nothing"
Cons: "The cliff notes of this debacle are, inbound flight arrived late to Montreal, I contacted AA social media team to make sure they could notify the gate of my connecting flight, they didn’t after they said they did. Flight arrived in Chicago a little early, I have to wait 15 min for my bags from the valet, I run to the next gate and arrive with 13 min to spare, the gate agent (not nice) goes I’m sorry we already closed the door. I’m like, huh? Then he has the gall to tell me, “well had someone called us we could of held your seat”. That’s when I lost it. Needless to say I’m now flying to Dayton and back to Dallas. That’s in lieu of a 3:50 PM flight TOMORROW!"

Pros: "Everything."
Cons: "Waiting for 30 minutes a Dublin to dock."

Pros: "Outbound, it was on time, plenty of legroom, plenty of good snacks, drinks and food. An enjoyable flight. Score 10.0"
Cons: "Return flight - The flight departed 4 hours late. The seating was so cramped my husband couldn't move his legs at all, never mind try to sleep. The staff members were not smart in appearance, some with long untidy hair, and did not interact with passengers except to hand out food. The food was reasonable. We disembarked feeling like wrecks. Score 2.0"

Cons: "Our last 6 flights have all been changed or delayed significantly. Then they loose our bags on a direct flight. Won’t fly America airlines again!"

Cons: "This was my final connection from a long flight, we did a line to check in and get our boarding passes, when we got to the gate I found out I didn’t have a seat number asigned but husband did, they gave me one there but of course it was not next to my husband, it was the last seat available at the end next to restroom. The smell coming out from the it was so disgusting even before th first person went in, they should do something to improve the cleaness in the restroom between flights. It would probably take them 30 more minutes to do so, and I would not mind waiting for it even if this was my final flight after 15+ hours."

Cons: "The flight was delayed. The food was not great. There is not a lot of space in these planes, and it was a long flight. There is no power supply."

Pros: "Eventually, the actual flight was fine."
Cons: "Initially delayed by 3hours (mechanical) which was American Eagle couldn’t get their “bucket of bolts” to Springfield, MO on time so we missed our flight out of Charlotte to Barcelona. Then we were rerouted through Chicago, but lost our first class seats and were bumped back to coach. This was after I had bought first class tickets for the entire trip only to be told 3 months before leaving that AA decided to switch planes on our domestic flight so there’s were no first class seats. THEN, in Chicago we tried to get first class seats on British Airways which would have been fine but After being sent to another terminal (after the bus to that terminal had stopped running) we were turned back because British Airways wouldn’t accept the boarding pass that AA had issued us. Now, having to go back to the first terminal to DISCUSS all this, we miss that flight and wind up stuck in Chicago for another 24 hours. Then, that flight was delayed by 3 hours, so we lost a day and a half of our vacation."

Pros: "Being able to check flight progress while in the air."
Cons: "We did not appreciate the game of needing to pay for seat selection after having already paid for tickets. We were not provided with TSA-PRE despite providing our known traveler numbers in advance. Boarding selection protocol seemed opaque, complex, and geared towards inviting us to pay extra for priority boarding. Before boarding the plane, we were not able to find out whether any food would be served and the extent of what might be provided. After getting on board, we were offered the chance to buy food. The complementary food was a cookie and a few ounces of soda or juice. Movies were available, but not headphones for listening to them. Leg space under the seat in front of us was reduced to make room for life vests."

Pros: "Nothing!"
Cons: "I was traveling today with my daughter, who is 6 months pregnant, my 3 1/2 & 18 month old grandsons, my husband & son-in law on an international flight from Chicago to Manchester. I was very disappointed a 757 was used for an international flight! No attempt was made by staff to accomodate our family with a extra seat for the infant, even though there were a large number of rows with empty middle seats (4 of which were directly behind them!) The 1st indication of the beginning of the NIGHTMARE was when the plane arrived in Chicago and overshot the gate, this caused almost an hour delay! (We heard our crew saying "oops" while looking out the window at the plane arriving & then again when they were discussing it would have been faster if the plane had used a different method to get to the gate again.) This was then followed by a mechanical problem with a frozen water valve, requiring us to be de-iced x2! Then we started to taxi out and again had to return because of a hydraulic problem that required repair. I think we were delayed almost 3.5 hours. The crew did bring a round of water during the onground delays, and offered free drinks later in the flight. The icing on the cake was not getting the stroller back at the gate because there were no baggage handlers. I can't tell you how much FUN that was trying to corral a toddler & 3yr old with all our carry-on bags while getting thru customs! Did I mention in our haste to get off that plane we overlooked my daughter's winter maternity coat in the overhead! May be time to switch to the Friendlier Skies of United for our UK travel!"

Pros: "The flight itself was fine"
Cons: "I bought the tickets together, but was informed at the ticket counter that i had only purchased tickets—not boarding passes. Boarding passes needed to be purchased by paying extra if my husband and I wanted to sit next to each other. I tried calling the customer service line through kayak and waited on hold for a long time with no indication of wait time. When the gate agent arrived, we asked and were moved to seats next to each other right away. The ticket agent at initial check in was very abrasive and non-solution oriented. if what she was saying was true— that we only paid for tickets and had to pay extra for boarding passes together— that was never made clear during the booking process. It’s unlikely I’ll use kayak again unless I know for sure what I’m buying."

Pros: "Everything about the flight"
Cons: "Nothing"

Pros: "Nothing"
Cons: "I chose a package on the cheap flights that has a left hand side for choosing number of baggage which invariably inreases fare depending on the number of baggage and i choose 2 and paid for 2 baggage but the ticket came with 1 baggage and i contacted both by phone call, email and your website but did not get any fsvourable response. Had to pay again at the airport for the extra bag. This is highly unfair."

Pros: "The entertainment was good. Lots of choices. Food was about what I would expect for airline food."
Cons: "The seats were terrible. I don't know what it was about them, but I've never had a more uncomfortable flight. My husband had leg cramps for much of the flight and couldn't get comfortable. The rest of the flight was fine, but the uncomfortable seats were a huge minus. We'll probably try to avoid 787s from now on. The window-darkening system was annoying. They darkened the windows when it was dark outside and they darkened the cabin, so we couldn't look out the window. It was dark outside--why the need to darken the windows?? My husband requests window seats so he can look out the window."

Pros: "Flight was on time."

Pros: "It was on time. Crew were very good."
Cons: "Plane seemed very dated. No individual entertainment No USB chargers Not much space"

Cons: "The airline "randomly" selected me for extra security. Even though I have TSA pre-check I was jostled around, sent to multiple security lines without any reasoning and the local Chicago TSA and airport staff didn't seem to know what to do. Once it was figured out I was subjected to what was essentially a cavity search. Again I HAVE TSA-pre-check but apparently that means nothing if an airline flags you. It was an extremely upsetting experience but you were in a situation of either agree to the invasive search or get stranded over 1000 miles from home. I will NEVER fly Iberia again after a cancelled flight and being stranded in the wrong country on the way to my vacation and the horrible security experience on the way back. I seriously may never go to Chicago either after seeing the complete lack of organization and traumatizing personal invasion. I fly a lot for work and have never had such a horrible experience. I would really like to know how many terrorists are caught with these invasive searches and would love to know the justification for sticking your hands inside someone's pants and grabbing their privates after they have already gone through a metal detector AND the body scanner. Especially for someone who has already passed a federal background check to obtain pre-check status. Absolutely ridiculous."

Pros: "Seats quite comfortable. Crew ok."
Cons: "Pitiful food offering and no entertainment at all when on previous 1.5 hour AA flight choice of movies."

Pros: "I have nothing good to say about the flight to LA or the flight back to Chicago from LA."
Cons: "3 of the 4 flights were late, and the 4th was canceled. The canceled flight was due to weather, but AA's response was to connect those of us stranded with a 3rd party vendor - Travelliance - with the promise of a SUBSTANTIAL discount for a hotel (SINCE THE NEXT FLIGHT I WAS GIVEN WAS 17 HOURS LATER!) - and there was, effectively, NO DISCOUNT. I have spent thousands and thousands of dollars with you over the years, but this was a bucker of water in the face. I'm sure I'll fly with you again, but any sort of good will I held for AA is gone."

Pros: "we landed. flight was on time"
Cons: "Female flight attendants were rude. I think that if they would have smiled, their faces would have cracked. Even a complete stranger said to me, while waiting for the restroom, "I think that they hate us". One young male attendant was friendly and I believe that he was training. I fear for his training experience with this group of women. One of the lavatories was out of order {....on an international flight! Are you kidding!?!}. I think that they searched for the most antiquated plane that could limp across the ocean for this flight. Nine hours of pure discomfort. My poor 71 year old mother! Zero leg room. Tiny little screen for movies on the ceiling of the middle row. trays were not clean. We paid extra for our seats and wondered how bad the seats were for those that didn't. My mother and I determined that this was ranked as one of the worst flight experiences we have ever had. We are grateful for an amazing experience for our return flight or we would have reconsidered ever flying AA again."

Pros: "The water was clean"
Cons: "Everything else! We were first sold a British airlines flight, and then we got switched to American Airlines. I don't know if that is actually an okay thing for them to do. When we got onto to plane we were stuck on the runway for over 2 1/2 hours, where the outside temperature was 95 degrees and the AC in the plane didn't work. The delay was all due to a mechanical difficulty with the engine, this did not give us peace of mind when flying over the atlantic. while up in the air my newly wedded wife and I were hoping maybe we could watch a movie to help keep our minds off the creaking of the wings, the pool of sweat from the delay, and the grumpy flight attendants. Seeing as it was a 9 hour international flight, you would have expected some sort of entertainment. Maybe a personal TV.... nope. Maybe a community TV... nope. At least they have to have a radio....... nope. All we got were our two thumbs to twiddle. After a much needed nap. We woke up hoping maybe for a hot breakfast, but to put the cherry on top of some terrible ice cream, we got a mediocre cold breakfast. All in all I will not fly American Airlines again. I would happily and quickly pay double for any other airlines but them. It's such a poor reprisentation of our country."

Cons: "Dry / borderline rude staff and hostess. Dated plane. Tiny seats. But that is pretty much the baseline of airlines in the US. When will carriers start to take note from International carriers..leaps and bounds ahead."

Cons: "My outbound flight to Manila had an overnight layover in Japan. I asked at the luggage check-in at O'Hare International Airport if they can check it all the way through as I had planned to go outside of the Narita airport for the layover. They told me I couldn't check the luggage all the way through and that I had to pick it up from baggage claim once I land in Narita. From there I had to check-in the luggage again on the same day. When I took my luggage out from baggage claim, I tried to check-in and the counter crew told me I was given wrong information. I had to keep my luggage with me until my flight the following day. On my return flight from Manila and another overnight layover in Narita, the check-in crew at NAIA told me I could check-in my luggage all the way through, and that they also allowed this at my outbound flight to Manila. The check-in crew at O'Hare International Airport gave me wrong information."

"There was no snack or anything but drink."

Pros: "For a trip booked really fast because of all the COVID 19 stuff united exceeded my expectations. Traveling in such weird times is stressful but the positive crew and A+ service made me feel better"
Cons: "The planes are pretty dirty with pieces of gum in several places and some of the outlets to charge phone not worked"

Pros: "The seat were good after upgrading to economy plus. The crew was very nice."

Pros: "Boarding was quick and easy. Seats were comfy and roomy."
Cons: "There was only pay entertainment so that is why the low rating."

Pros: "United seems to have simplified how it separates the boarding groups, so getting on the plane was well organized. The 787 aircraft was spacious and comfortable, which seems to put both passengers and crew in a good mood. Lots of entertainment options were available, so the three hour flight flew by. And we arrived early! A great experience on United."

Pros: "Everything"
Cons: "None"

Pros: "On time departure and arrive"
Cons: "No much variety of movies and tv shows to watch"

Pros: "Crew board and also on plane were accommodating and very friendly."
Cons: "Three people in row and all over 200lbs it felt like ever time to get seatbelt Or the horrible placed outlets between seats but under seat and you can not look under seat cause no space in front of you to access and can’t help but to rub against person in next too you. So had to apologize and explain what was trying to do before I tried. I try not to fly this airline or other large carries for"

Pros: "Service was nice. Boarding was easy. Food was decent."
Cons: "No tv or movies in first class."

Pros: "they were quick to get us in and off the flight"
Cons: "I’m a skinny man, and I was next to two skinny people, and we were all crammed shoulder to shoulder the entire flight, theres no room to get your elbows out of your sides. The flight was late, as per usual with United..."

Pros: "I only flew united because it was the cheapest I found for my flight at the time I booked it."
Cons: "My seat 3 of the 4 of my connecting flight seats were broken and could not recline. I could smell urine coming from the bathroom from my seat while waiting for people to board(3 hrs of urine smell will ruin any flight experience). The internet did not work coming back from Central America so if you don't have the entertainment app already on your phone, you couldn't watch any tv since you can't even download the app. Other airlines normally have a monitor so their customers can watch tv and not stain their eyes looking at their phone. But with United, if you don't get beat up the airline, its considered a win."

Pros: "Price was fair. Wait times weren't exceedingly long."
Cons: "Leg room was terrible, no working outlet, food options were garbage."

Pros: "I love the free Wifi. It adds entertainment to a very long flight."
Cons: "I wish there was a more organized in UNBOARDING the plane. It seems like the fasten seat belt sign turns off and everyone jumps up to grab bags and block the aisle for those of us sitting ahead of them."

Pros: "Crew was very nice. Had a sick passenger on board and the flight attendant was outstanding with her and made sure she was ok every 20 mins. Do not remember her name but she was excellent in caring for the sick passenger."
Cons: "Having a delayed flight which made my brother and I miss our connecting flight in Houston which got us home 4 hours later than we were suppose to be."

Pros: "Nothing"
Cons: "UNITED employees are always rude"

Pros: "The stewards in flight were the best we've had in the past 2 years. Very attentive, kind, helpful and patient. The LAX United employees were really great and the skycap took extremely good care of us, making sure we made our next connection.The Houston airport skycaps & United employees were amazing!"
Cons: "Need more time to get to connections. Need realistic times, for the average person, please."

Pros: "The crew was lovely. Boarding was a breeze."
Cons: "They don't let you view the flight path unless you pay $5.99 for the full entertainment package. Not cool, guys. The airline advertised two different cheese plates, but the crew informed us that the airline hasn't provided them to the planes. Big disappointment."

Pros: "It was okay."
Cons: "Economy is super crowded and uncomfortable."

Cons: "They (united airlines) put my wife's luggage in the wrong flight and we are still waiting for it to arrive. It's already been 8 hrs since we landed and every time we call them, they're telling us it's scanned in a different city. Now she is without clothes and her necessities."

Pros: "Flight was delayed. Then waited on crew. Then had to walk a mile to connecting flight. Worst flight"
Cons: "Flight was delayed. Then waited on crew. Then had to walk a mile to connecting flight. Worst flight"

Cons: "Had to check bag due to it being over booked. Late boarding"

Pros: "Free bag check-in when booking with your United card."
Cons: "It took us 1 hr and 45 mins to get water. Everyone was parched and upset that we weren't getting any water. The air hostess was alone serving drinks, and the guy next to me pushed his call button , another air hostess came and he said " WHY AREN"T YOU HELPING HER? WE ARE ALL SO THIRSTY AND SHE IS GOING SO SLOW. YOU CAN ATLEAST HELP HER". Then the hostess went to help the one serving drinks alone. We finally got our water. It was upsetting for everyone."

Pros: "Crew was friendly. Everything went smoothly."

Pros: "Crew was very good, food was pretty decent."
Cons: "Older plane but had more storage and room for feet when reclined."

Pros: "Quick flight to Chicago"
Cons: "The attendant was kind of rude"

Pros: "Because you messed up my departure date and you messed up giving me my money back because the pre-authorization I had to drive it it cost me an extra $1,000 to my car broke down thanks a lot but can kayak I'll never use you again"
Cons: "Everything everything everything everything"

Pros: "Literally nothing"
Cons: "Late boarding, 2-hour delay, overhead bins were full so 1/3 of the plane had to return to the bridge to surrender their carry-on bags to their final destination, the extra leg room I paid for was non-existent because there was a giant plastic thing blocking my foot area, the "touch screens" for entertainment were more like punch screens and the sound kept going out VERY frequently. The two hour delay caused almost half the plane to miss their connecting flights, myself included, and now my carry-on bag with my phone charger, clothes, toothbrush, Cologne, and basically everything I needed, was on its way to my final destination while I was not. The airline gave me vouchers for a hotel and two meals, $10 each, and a plane ticket that I couldn't use cause I had important appointments and meetings to be at, so I had to spend $177 to get a one-way car rental back home."

Pros: "Comfy seats"
Cons: "Boarding was delayed, then we taxied and had to return to the terminal for maintainence. We were told it would take 20 min but it was much longer. Maybe an hour, hour and a half."

Pros: "UN change the gate and I did not have time to make it and they did not pay my hotel , 159 dolars extra y have to pay !! Never again with this airline"

Pros: "I liked that we got to our destinations safely."
Cons: "I had absolutely no leg room. I felt like I had been hunched over the entire flight. The overhead system was horrible and bi one could make out what the flight attendants were saying in the microphone."

Pros: "Nothinh"
Cons: "3 hour delay"

Pros: "The customer service. They are so polit."
Cons: "Everything was good."

Pros: "Entertainment, problem connecting to wifi."

Pros: "All of the United crew was very kind and the in flight entertainment was good."
Cons: "Everyone seemed to be confused and as passengers we kept getting different messages."

Cons: "We waited on the plane for 45 minutes without explanation...finally we were told the caterer had personnel issues and the food delivery was late. I MISSED MY CONNECTION IN HOUSTON OVER THIS SND HAD TO TAKE THE NEXT FLIGHT 5 HOURS LATER! TOTALLY UNACCEPTABLE. Entire crew was very casual and unmoved by my situation....UNited you FAILED Miserably!"

Pros: "They got us safely and back on time. People were friend ly."
Cons: "The seats are a torture chamber"

Pros: "Very roomy and workers were helpful."
Cons: "Nothing. It was great!"

Pros: "Everyone was friendly from checking in to the flight attendants"

Pros: "The seats were very comfortable"
Cons: "The flight attendant took our order but didn't return with our drinks for another 10-15 minutes (I expected more in first class, probably wouldn't upgrade on a shorter flight again). The blankets were not as good as the other flights I had been on."

Cons: "I received somewhat bad service at every point of contact with United. My flight was canceled in Houston, so I forced to stay overnight. I asked the rep at the customer service station if United pays for a hotel room if our flight gets canceled, I was told no. There were several canceled flights, do all the hotels were booked in the area. It was up to me to call every hotel in a 10 mile radius at midnight to find a room. I had to come out of pocket 150 dollars for the room and I missed work the following day due to my canceled flight. I was forced to stay in a hotel room with none of my clean clothes, no toiletries. I was told by a united rep, "we get off at midnight so you won't be able to get your suitcase today". All in all, it was one of the worst flying experiences I have ever had. I would like some one to call or email me."

Pros: "On time."
Cons: "The way they board the plane is rediciulous, this 1-5 boarding is horrible."

Pros: "Nada"
Cons: "You delayed my flight and notified with me through email but did not provide any solution whatsoever for the connecting flight I was about to lose. Had I not checked my email when I did and taken immediate action, I wouldn't have made it to my final destination when I NEEDED TO BE. It's simply inconsiderate on your behalf."

Pros: "Pilot did exceptional job with rough weather heading into Houston."
Cons: "With everyone carrying on baggage, someone mid plane to help would be beneficial."

Pros: "The entertainment"
Cons: "N/A"

Pros: "Crew was freindly"
Cons: "Bathroom are to small"

Cons: "No decaff coffee at all."

Pros: "On schedule"
Cons: "No entertainment uncomfortable seats."

Pros: "Loved the ability to watch movies, and to be able to plug in and charge my electronic device. Very nice plane everything was in pristine condition. Crew was outstanding and professional. I didn't eat anything on the plane so I can't really give my opinion."
Cons: "I wasn't assigned a seat until I got to the gate and I ended up with a middle seat even though the flight was not completely booked. Several other passengers in my situation took it upon themselves to take the aisle seats once we started to depart the gate without asking the crew members."

Pros: "Crew was nice"
Cons: "I asked for a blanket - not available"

Pros: "Crew was very courteous. Clean plane. Looked new"
Cons: "Only offered a drink on both flights...snacks were offered at a price. No entertainment."

"Flight was late at boarding and, once it took off and landed, crew team was not at the gate on time. We had to wait again over 20 minutes to park the airplane at the gate."

"Things were cool. No entertainment or water"

Pros: "Nothing"
Cons: "Yes"

Cons: "Really uncomfortable seats that do not recline, several people constantly taking off masks, they charged for water (3$), no WiFi option or entertainment at all, tray table is too small to put anything on"

Pros: "The male agent at the counter was great! Unfortunately that was the only good thing about the trip. Everything was SO expensive, had to pay $1.99 for a bottle of water which is free in other flights. The crew on board didn’t do anything and didn’t come through to collect trash until the very end."
Cons: "More affordable prices, snacks and drinks available in flight, and a more helpful crew on board."

Cons: "Separate the individuals on the flight. Many seats available in the back and yet they crammed everyone in the front side by side with the covid-19 conditions just not smart planning at all"

Pros: "Crew was nice"
Cons: "No WiFi, no food."

Cons: "Did not fly the had to change the flight frontier website does not work with safari. I change the flight an hour after I mad the flight and they said because I did not use google chrome that the change were not made they waned me to pay 402 to change a flight that I booked for 194. I could have bought two more tickets for 284. The told them that is what I need to do. By the revues I saw on line the did the same thing to at least 10 other people. Frontier said that a customer only has 4 hour to make a change to a flight. I talk to sever travel agents and was told we have 24 hours."

Pros: "Lol seats NOT comfortable but it's that "you get what you pay for" but that's ok the staff is AWESOME"
Cons: "Frontier is good for the price you pay. It would be selfish to ask for first class paying coach prices. Good when you need em"

Cons: "Just was delayed flight was to be at 8:41 and delayed to 1:49am sucked cause was very sleepy lol but other then that all was well thank you!!!"

Pros: "Boarding was quick and easy. Stewards were courteous."
Cons: "Seats are fairly hard and narrow for a large individual made worse by the protruding arm rests."

Cons: "Nothing because everything is good."

Pros: "Crew was personable and helpful"
Cons: "Longest boarding I’ve ever experienced."

Pros: "crew was really nice and was genuinely a comfortable flight over all"
Cons: "cabin service"

Pros: "Absolutely awful! I have never seen such a ridiculous airline before. More than 3 hours delays? Unbelievable! I am now at Miami airport stranded because of the long delays with Frontier flight from Atlanta. This is absolutely unacceptable!"
Cons: "Absolutely awful! I have never seen such a ridiculous airline before. More than 3 hours delays? Unbelievable! I am now at Miami airport stranded because of the long delays with Frontier flight from Atlanta. This is absolutely unacceptable!"

Pros: "Arrived in one piece"
Cons: "Departure was approximately 40 minutes late due to the plane arriving late. If you fly Frontier it’s you know... business as usual. I fly a lot and every other time with this airline has the same issue. Upon arrival we waited approximately 32 minutes until we were able to deplane. Crew unapologetically explains that since plane is going to maintenance we are at a shorter gate hence the delay - it is what it is. We are getting off some makeshift jetway. What?! At this point the passengers are ready to walk down the tarmac. I’m just glad it’s over."

Pros: "Absolutely nothing."
Cons: "You get *1* carry on. A 2nd carry on or checked bag is **$45.** The most unreasonable and expensive bag price in the industry. Highway robbery. Who the hell flies anywhere with only one checked bag? I mean, seriously. It is an unreasonable expectation to put it mildly. Second of all, *you have to PAY to select a goddamn seat.* What the hell? Who the hell does that? *0* other airlines CHARGE you for the pleasure of picking a seat. That is insane. So, that is $18 at a bare minimum to choose the most inexpensive class of seats on the plane. Third of all, **you have to pay for ALL drinks of any kind.* Free water? Hell no. Free sodas, juice, coffee, tea, etc? Hell no. You have to pay for all of it. So then I was dehydrated the whole flight, which was very unpleasant and put me in an even more foul mood. The way they nickle and dime you on this godforsaken airline is criminal. So, To Review, if I had flown round trip it would cost *at a minimum* $18 + $18 + $45 + $45 ($126 goddamn dollars) in fees that no other airline in the industry charges. That is insane; and that happens to be approximately what I paid for my flight. So for all unreasonable charges I could have had a bonus flight somewhere. I will never, ever fly on this godforsaken airline ever again; and please believe I will tell every single one of my friends and (gigantic) family that not only does this crappy airline get 0 Stars from me, but they should under no circumstances ever fly on this horrible airline ever. Pick literally *any* other airline over this hot nonsense."

Pros: "The airplane was clean."
Cons: "The seats were not reclinable and for a 3.5 hour flight in which I wanted to get in some sleep I was unable to sleep. Also the seats were very narrow and with almost no padding. I could feel the padding had wore off and my back was touching with the metal of the seat. Add all that up together and instead of a regular airplane seat it was like seating on a rigid chair for 3.5 hours. Moreover, since I couldn't sleep I decided to at least get in some work, but then I realized that the tray was so tiny that it can't even fit the smallest of laptops... I know it is a low cost airline, but paying for carry ons, checked bags, selecting seats and on flight beverages is plenty for a low cost airline. Frontier doesn't need to top it off with the most new uncomfortable seats possible. At least with Ryanair the seats are more comfortable, you can bring a carry on at no cost and the flight ticket is cheaper."

Cons: "Great flight"

Pros: "The ride home"
Cons: "The 4 hour delay that received once we arrived at 4:30 AM to catch our 6 o'clock flight home to find out it had been delayed until 9:28 AM. Once we were on the plane we were then told we would be delayed until 10 AM. Flying with two children was difficult for a four hour delay. However front tier did give us all $10 food vouchers and $50 vouchers each for our next flight. Once we landed in Houston we then sat on the tarmac for another hour waiting for the gate open. The plane did have mechanical issues which caused the delay but still the notice given was always last minute"

Pros: "The price of the ticket was really good. The cabin was clean. The seats are a little bigger than Spirit but I'm only 5'2" so that's not much of an issue for me. Flight to Atlanta arrived and left without a hitch. It was very organized and lifted off on time. Return flight was delayed due to weather at my destination in Houston but we were updated every 15 mins on the status of the departure/arrival time. Wasn't much confusion. Again the plane on my return was very clean. Crew was very nice and informative. Not sure what confusion is about bags from other reviews. Baggage prices are clearly stated on their website that's why the flights are so cheap. Snacks and drinks are not free ob the plane but you can buy those at kiosks after the security check point and bring it with you on the plane. If comfort is not you're number one priority than this airline works for you."
Cons: "No free drinks and snacks. No free carry on."

Pros: "Boarding the plane was simple and like most other airlines"
Cons: "First and hopefully last time flying Frontier. Carry-on baggage charge of $60 per person at the gate and only $35 online...added bag online to avoid additional fee. Boarding was fine, but had to wait 45 minutes past take-off time for mechanic to sign off on all maintenance items for plane. All the while, the crew stood around and didn't make anyone aware of anything, almost like it was something that happens to them all the time. Very unprofessional and clearly not focused on the actual people on the plane. The flight attendants were chatting with each other like they were off work and NOT attending to anyone. Very poor crew."

Pros: "The baggage claim girl in Atlanta was Wonderful she was very pleasant to me and my boyfriend and expressed a genuine concern about my unfortunate circumstance. Mariah (Frontire baggage claim girl) did everything she could to make sure I got my Bag back and called as soon as it arrived Thanks Mariah !!!!"
Cons: "They lost my bags I was flying to Atlanta from Phoenix and my bag ended up in St Louis ... i would assume that if your going to make me pay for my checked bag it would atleast make it to the correct destination. The crew wasn't as pleasant and friendly as I'd like them to be but did there jobs (I guess) then we had to sit and wait for a gate .... the only reason why a gate finally opened up was because people started asking for snacks. Overall there was nothing special about this flight I was upset that I didn't have my luggage from the beggening of my trip but the day before I left my bag was recovered . The ticket was inexpensive but I'm not sure if it was worth the hasstle Then I had to pay for my bags coming back as well. Suggestion maybe have a 50% voucher ad a courtesy from sending a bag to the wrong destination."

Pros: "We never took the flight as we waited in the airport 2 hours from boarding scheduled for 8:00 p.m., as suggested, until after 2:00 in the morning, when we heard not from Frontier, but another passenger, that the flight was canceled. No flight was available until Christmas Eve, six days from the current flight, and so we spent considerably more money for all three of us to get home with another airline. I, nor any of the three of us, nor anyone we've told our story to, wishes to ever fly Frontier again. It is an event that will certainly impact our decision to fly Frontier again, without a doubt."
Cons: "No flight No announcement right away about the cancellations, nor the delays Multiple reasons for the delays No definitive answers about what was going on Multiple additional expenses on our end that we hadn't planned on. Vouchers, but weren't enough to completely compensate for hotels"

Pros: "The price was good, but still not worth the money. Landings and takeoffs very smooth."
Cons: "Denver to Atlanta one of two bags lost. Delayed our trip to Asheville by several hours and arrived in the dark, much to our chagrin. The bag was 'driven' directly to the house the next day. On the return, the bags were nearly an hour late before appearing. We were over charged for bag fees. Computer did not show the checked bag purchase at booking, so were charged full 'at the gate' price. Seats are uncomfortable and do not recline. Rows too close together. Every seat filled, making the flight noisy, crowded and uncomfortable. The flight was definitely NOT worth the savings."

Cons: "The seats were uncomfortable Charged for everything. I could of flew with the major carriers for what I had to pay paid 240 for round-trip then 18 for isle seat and 80 for carry on bag."

Pros: "The only thing I liked about Frontier was getting off of their plane."
Cons: "Where to start? The 5 hour delay was horrible. The customer service was non existent. I've never see such rude people. We asked for their names to report them and they refused to give us their names. They lost half of our luggage. All of this was just the outbound flight. On our return flight we walked up to the gate right as they were closing the door. Thy refused to let us get on but offered to rebook us another flight 2 days later. Asked the speak to a manager and it turns out she was a manager....lol. We had to buy another flight on Southwest Airlines to the tune of $325. All of this and never once did anyone apologize or try to do anything to make it better. There is a reason Frontier is cheap. Do yourself a favor and stay as far away from them as you can."

Pros: "Nothing. If I could say that I liked something, it would be that I liked that my flight wasn't any longer than it was."
Cons: "Both planes (departure and returning) were old, dirty, and I have sat in more comfortable metal folding chairs than the chairs on these planes. Frontier charges for everything. They charge for seats that recline, charge outrageously for reclining seats with a ting bit more leg room, their beverage service is not free, only water is not charged. No snacks either. Luggage that is considered carry on at any other airline is charged at $60 at the gate and the flight attendants pander and really push passengers to apply for their credit card. Horrible all the way around and we will NEVER fly Frontier again. Ever."

Pros: "The price of the flight was great, until I realized I was being charged for every little thing. What a rip off! I should have flown United."
Cons: "I had a severe allergic reaction due to the passengers in my row carrying four cats. I had to take Benadryl and broke out into hives. The flight attendants didn't even offer to move my seat. It was a truly terrible experience and I can't believe that there's not a better protocol in place with the airline to accommodate customers with severe allergies to animals, even when they are labeled as emotional support animals. This as a truly terrible experience. Thank goodness the flight was only 4 hours. I'll never fly Frontier again."

Cons: "I booked this flight because it seemed an unbelievable value. Well, the price was, indeed, too good to be true. Upon receiving the reminder to book, I discovered they charge not only for checked in bags but for carry-ons. Oh, and they charge more if you don't book more than 24 hours in advance. Oh, and they charge for choosing your seat (that I didn't go for). The food for purchase stinks (only bad snacks for a four hour flight), the seats are uncomfortable, it did take off and arrive on time, I'll give it that. But after adding on $120 for my checked carry-on fee, it was no bargain, I will never fly this airline again."

Pros: "Attention to detail. Outstanding miles membership program."
Cons: "Notta thing"

Pros: "I woke up to an email 31/2 hours before my daughters flight was suppose to leave Atlanta informing me that the flight was canceled. Called customer service where the man I spoke with was unable to or unwilling to tell me anything except that "yes it looks like the flight was canceled". His suggestion was to have my sister drive my daughter an hour and a half to the airport to see if there "might" be a flight available through another airline. Frontier did not have any flights going to or near RDU that day.Since my daughter had to be in Raliegh that day I spent the next 10 hours in the car going to get her. I did receive a refund but only because I requested one,otherwise they just don't refund automatically."
Cons: "Customer service represenitives are not very informative. The flights may be slightly cheaper but you have to pay for checked baggage as well as carry on bags. When checking her in the night before and picking a seat in coach my sister had to pay a "fee" for her seat, so an additional fee of $57 dollars for one bag and a seat.... Really?"

Cons: "I will never fly this airline again! The tix appear significantly cheaper on kayak, so we drove 2 hours out of our way to ATL in the early morning hours thinking it was saving $$$. Only to find at check in that it cost more to bring a small carry on than to pay for it to be checked! It was a west coast flight and it didn't even include a beverage in flight!!! No snack either. Thumbs down. It was certainly NOT worth the inconvenience of driving out of the way, and we didn't save any $ after all. The staff was not that friendly, at it took 30 mins for the frontier baggage carousel to even start up to get the heck out of there. Never again. If it seems too good a deal, it is!"

Pros: "Nothing"
Cons: "Last minute gate changes, extremely rude staff, hidden fees- terrible airline."

Pros: "Except for my "complaint," I thought the flight was fine. People were helpful boarding the play. The crew seemed friendly and chatty. I had a good seat (upgraded to the first three rows for extra expense). The monkey white wine was good and the flight attendant was witty and helpful. Thanks!"
Cons: "The only thing that caused me some concern was that the ATL gate on the printed ticket read 1 but the actual departure gate was 1A. At first I went to 1 and the flight information said Trenton and I didn't see the 1A or even go there to look. I found a helpful Delta service personnel who said, "Oh these people, they are never around to help the passengers. I'll help you. He went online at a kiosk in the general hallway and pulled up the flight as departing 1A. Sincere there was no way for me to know about this. I could have missed the flight. Either post someone to direct passengers OR put the correct information on the electronic ticket. Thanks."

Pros: "I didn't like too much to be honest.. the crew was friendly.. boarding was okay.. nothing is really standing out."
Cons: "Awful seats. They were WAY too small and I'm a small person (5'4ft 115lbs). They didn't even lean back and they were SUPER uncomfortable ... this airline is doing it ALL WRONG!!! The flight was only 3hrs long too.. and it left me with a very undesirable taste in my mouth.. the "complimentary" water didn't help.. they MADE me check my bag that would have clearly fit in the overhead compartment.. an extra $30 I wasn't expecting to pay.. the flight was so bad that I'm leaving the review.. I NEVER leave reviews.. so.. step up your game Frontier."

Pros: "Each frontier employee was kind and greeted me...usually with their name."
Cons: "I was in the middle seat and paid $6.00 to get a seat near the front of the plan as it is sometimes difficult for me to get to the back with all the pople and sounds as I have frequent vertigo. Right before take off I noticed several rows of seats completely empty and asked if I could move to one of those seats. Supprisingly I was tolld no. When I asked she said because people pay mor for those seats. For the comfort of the 2 other people and myself...I just thought it made since they were pretty much the same. These seats were not being utilized by anyone...no one had paid to sit there..not like Casper the friendly Ghost was on board and it would have made a more comfortable flight . Just found that a little peculiar. Some thing to think about if someone else ever asks????"

Cons: "poor customer service poor relation of important flight updates and statuses. Will avoid flying with frontier by any means necessary."

Pros: "I loved the price of the tickets. My children spend the summer between Iowa and Alabama. So we travel a lot. I normally drive to Kentucky to meet up with Grandma to let them go north for part of the summer. However, this year I have planned a honeymoon, and even planned going to Virginia two weekends back to back. I thought I would fly to St. Louis from Atlanta to cut down on the driving. (I tend to get sick on road trips anyway, a flight would be nice). I found these tickets for around $50 each. I needed 3. Got them. The flight to St Louis was quick. We landed 20 mins ahead of schedule. (Made my return trip great as I was back on the same plane and was sorta freaking out about making it back to the gate in time) Landed in St Louis walked to baggage claim met up with Grandma returned with time to spare. The return flight was the same. I did not like the seats. I ended up with a massive migraine no fault of the airline but I would have loved to have been a little more comfortable. It has been a long time from my last flight and this one. The price of baggage went up. (As well as tickets which is one reason its been a while) I did notice that the airline is wanting you to prepay for baggage when you purchase the tickets. In the long run makes in SO MUCH EASIER! And with the most recent issues with TSA and getting through security that speeds things up. I paid for one checked bag. And using the frontier site was cheaper than I would have been charged at the airport. Overall I can't complain. I did make it to and from my destination on time and safely. My bag was in one piece. The seats not being the best is a minor detail. Oh. And unlike some of the other flights this one did not offer free drinks and snacks. I've flown Southwest, and Delta I was offered a soft drink and a small bag of something. I was offered to purchase these from this line. Found it odd."

Cons: "There is a lot to complain about with this airline. I cannot comment on the comfort, food not entertainment because I missed my flight. Granted the flight missing was not the fault of the airline however I would have imagined that the staff would have told me in no way would I make my flight with the security lines the way they were. Once we made it through we ran the entire length of the airport to try and make the flight in hopes that they might delay the plane. That's is not the whole complaint because it happens. However; my bags flew with the flight I missed. The ticket agent assured us the bags would get to the destination and I could pick them once I arrived on the later flight (through a different airline). When I arrived NO employees where to be found. The "helpline" not helpful not even to tell me if the bags were there and lock and I could get them in the morning. Instead I was talk to condescending and rude, thanks to Kim in Colorado. I stayed the night over since my home is 3 hours from the airport. Next morning at 8:30 I call to speak to someone, helpline again unhelpful. Could not tell me when someone would be there or anything about my bags. I show up the airport. No staff. I waited for an hour and half for a ticket agent. Once I posted on their social media page that I was unhappy that person told me when they would be there and their hours. NOT THE HELPLINE but I already stood around picked up my bags and was out of there. I will never fly this airline. They nickel and dime you and have terrible customer service."

Pros: "The boarding process was pretty fast."
Cons: "Talk about hidden fees! You have to pay to choose a seat and pay for a carry on. You're allowed a "personal item" that has to fit under the seat in front of you, but what they don't tell you is that the seats are "sardines in a can" seats only about half as deep as traditional seats (so that personal item has to be smaller than you'd think). So let's talk about these seats. They are literally an inch thick. Like I mentioned previously, the seat part is only about half as deep as normal seats. It ended at mid-thigh for me and I'm short (5'3"). Accordingly the tray tables are only a hand's width, put a drink on it and that's about it."

Pros: "clean plane"
Cons: "I haven't flown Frontier in a while. I didn't realize I have to buy my seat too? What the heck is that? Sure it's only another $13 min. But here's the catch, you get a seat They've replaced the pull down table with a small flip down "table" that is about 1/3 the size of a standard table. While this does offer more legroom, it makes eating difficult and uncomfortable. I could not rest a standard square salad container on it during the flight. Luckily, I had a plastic bag from the vendor that I could put over my slacks to act as a big placemat. I didn't want to spill dressing on my pants. No WIFI onboard In short, I will be avoiding Frontier in the future. I do fly budget airlines like SW, but at least the attitude there is better. And what you get is clear."

Pros: "I like that the plane didn't crash. Other than that Frontier's service, from paying for your carry on and beverages and the ticket agents to the flight attendants was, I imagine, worse than a greyhound bus ride. I was able to download the frontier app and get my boarding pass, and make the flight (drenched in sweat from running through the airport) as they were closing the boarding door. Thank god for cardio and determination."
Cons: "There were five ticket agents at the counter when I got to the counter (an hour before my flight). All five of them were helping one person and talking to each other for about 10 minutes. Then one split off to help the next person in line - or just to get a laugh by telling the couple they weren't make their flight and they weren't going to drop anymore bags to the plane because we were close to the 45 minute cutoff before the departure time. Perhaps if they had been working as a team rather than a gang the whole lot of us would have been checked in on time. When I got on the plane (after asking folks in security if I could get in front of them and running like a madman through the terminal) the flight attendant was the pinnacle of passive aggressive annoyance. This was my first and probably last ticket I buy flying frontier."

Pros: "Zip"
Cons: "The hidden charges are an embarrassing way to do business, The flight attendant was inconvenienced by her job, and comfort level was what I would imagine a prison bus must feel like. My return flight was canceled do to weather in Denver, I am fully aware that this is out of Frontier's hands however I commissioned Frontier to fly my wife and I to and from Atlanta; that was the Job I hired them for, to and from. They did not complete there task. They canceled the flight 10 minutes before boarding and didn't offer us a hotel. We got a hotel, a rental car, and made the 1400 mile trek. I would at least expect a full refund. After getting home and relaying our story to friends and family, not one person was shocked at this. Apparently it is common knowledge that Frontier is the world's worst air line. Well Now We know."

Pros: "I liked that i made it to my destination."
Cons: "I do not like that the website does not clearly state that a backpack is a personal item. But here is the con, they say pay now for the bag or pay more at the airport! So of course you pay. On my return and upon picking up my boarding ticket i asked about my backpack and she told me it was a personal item and that it is free. She handed me a ready made slip of paper to call for a refund and said she would make a note in the system to this effect. When i called for my $80 refund i was told well the note in the system only mentioned your return flight so we will only return for that flight. Ok..ok. You see where im going with this. This is a class action lawsuit in the making."

Pros: "The guy next to me on the flight was really nice as were the flight attendants."
Cons: "I was charged twice for my bag. I had one bag. I went to the kiosk to get my ticket and was almost finished. I swiped to pay for my bag as a carry on and an error message came up and said to see attendant. I did. There were three people there who had no idea what was going on. I tried to explain what had happened and they kept interrupting me and telling me I probably was going to miss my Friday evening flight as it was overbooked. They asked me if I'd like to check my bag and I said sure. I agreed because I never finished my kiosk purchase or agreed to pay the fee on it. The attendant takes my card and swipes it. Then said "It looks like you paid twice. Call this number" and hands me a paper with an 801 number on it. The gate and departure time changed several times. We wee supposed to leave at 7:30 and didn't leave until after 8pm. This was an awful experience and I won't be flying Frontier again."

Pros: "nothing to like on a 14 hour mismanaged delay...We did get our luggage refunded. And $10 vouchers for food (not enough) and had to cue for these for a while..."
Cons: "after mechanical delay - they happen - not the issue... But, due to staff negligence on the DEN-ATL flight - my family and I had to suffer a stressful day, that could have been avoided. Issues: No proper updates on times. No one manning the Frontier counter at ATL from 4-4:30 pm - no assitance to get boarding pass to get in, now would the kiosk print it! Once there the lady was NOT helpful or empathetic. We had a tough time through security. Only due to another DELAY did we make this awful flight ATL -DEN. All the incompetence of a budget airline on full display. Get some better management in Atlanta!"

Cons: "A family of 4 with 2 small children sat behind my colleague and I on a 6:30am flight from ATL to LGA. There were 2 small children who disrupted my entire flight. Constant banging on the back of our chairs, slapping the trays up and down for 2 hours, slapping the plane windows, etc. After repeated efforts to ask the parents to have their children stop, the parents could care less about the disruptive behavior of their children. Complaints were made to the crew to no avail. The children were disrupting the entire 5 rows around them. These passengers should have paid for my and my colleagues flight, in addition to their flight, as they cause one of the worst experiences on a flight I've ever had. After this flight, I believe there should be a policy that if you have children on a plane, you should be required to pay more, allowing the people around you to pay less or opt out of having to be seated next to a passenger with a child."

Cons: "I get their and theirs no one to check me in. I was an hour early and a half early and yet,I didn't see anyone at the front desk. I kept asking the flight group next door if they Had a clue weather or not they were their, and all I got for an hour str8 is " they'll be back shortly ". They never came. I missed my flight. And important meetings in Texas. Now I'm Re-schedule for Friday. When I'm Suppose to Be their Before Thursday. And besides all the "BS" they Charge You Extra and Hella Expensive on the Baggage and carry on. It's like ur Buying a House with all the Hidden Fees they Don't Mention. ***Worst Experience Yet"

Pros: "I liked how quick they were checking in and the lady that checked me and my friend in Denver to Atlanta was the nicest and the most helpful Customer Service Representative. She was very kind."
Cons: "The lady that checked me in was friendly and helpful at the front desk in Atlanta but the lady that checked my friend in from Atlanta to Denver that was working right beside the lady that was checking me in was so rude! We were both really tired because we had to leave at 2am to make it to our flight so we barely had any sleep and she asked my friend where she was flying to and my friend accidentally said Atlanta and the lady was just really rude because she made a simple mistake. She was snarky and condescending."

"Spirit had a huge meltdown this week. DO NOT FLY SPIRIT. My whole itinerary was blown up."

"Need to offer at least water with no charge!!"

Pros: "Crew was kind"
Cons: "Spirit might initially be less expensive, but with additional fees, bags, basic food etc. You'll be paying the same or more for less service."

Pros: "Newer, clean airplane... That's about it"
Cons: "Reclining seats and the screens"

Cons: "No free snacks at all"

Cons: "Got turned away when I was in line because they said the gates were closed. Was charged another $99.00 and still in airport waiting to board another flight at 6 pm. I will never fly Spiri airlines again! I was at airport over 2 hours ahead of time. Charge $50.00 for a carry on! What a rip-off this airline is!"

Cons: "Took my money and never deliver the paid services! If you’re late to reach your flght, your whole itinary, doesn’t matter how may flights you may have in it will be cancelled! No refunds, no flight changes, doesn’t matter if you did everthing you can to reach the consecutive flights on time!!! No REFUND for the flights you did not miss. This airline capitalize on your misfortune to make their profit without having to deliver the services you paid for up front! Also, they have lots of hidden fees after you purchase your ticket. Picking your seats so your family could fly together will cost more than the price of another ticket! Don’t forget the carry-on cost of $40 or more! Terrible business practice, they bully the customer because they can get away with it! Do business with them at your own risk!"

Pros: "Nothing"
Cons: "The flight was delayed for so long that I had to pay for a one way flight so I could make my trip on time. I was never told why there was a delay. Also, you are not saving money with them. How is it more costly to pay for a carry on than the checked bag. And how is it $40-45?! You will pay for you seat selection and you drink. You've been warned!"

Pros: "Price is fair but the 50 pound regulation Should be enforced not 40 pounds"
Cons: "They lost my luggage and need my gear to work !!!!"

Cons: "they cancel my flight , and the customer not take care us at all they are so rule with us"

Pros: "Width of aisle was nice. Everything seemed clean and new. Bathrooms decent size for airplane."
Cons: "A cup of water cost $3. I had theee kids with me and I wanted to avoid dehydration so I had to pay $3 for a tiny water bottle. Crazy. I realize Spirit is bare bones but no free water seems a bit much to me."

Pros: "If I was a college student who only uses a backpack to travel it would be a nice trip. After finishing College and being a successful business person I want more out of an airline."
Cons: "I didn’t like the fact that I had to pay extra for my Carryon. The seats didn’t recline and sleeping on my trip was extremely uncomfortable. At the end of the flight I had bad back pain and neck pain. I don’t think I will be flying Spirit again. I would rather pay a little extra and feel comfortable on my flights."

Pros: "Friendly service"
Cons: "Smelly people"

Pros: "Nothing"
Cons: "Customer service - unwilling to help"

Pros: "Good price, Good people"

Pros: "crews are very courtesy"
Cons: "on return fly from LAX to Houston ..check in online the night before..airline server did not let me change check in bags..at departure time..I reported problem to service counter agent..they didn't care ..I have to pay full ..even with membership... from Houston to LAX .my small carry on bag Wil fit into the bag measure without wheels..wheels are easily taken off..Houston service agent OK and let me go with no charges.. on the way back from LAX..agent didn't care..oi have to in full ..cost me total $104.dollars more....bad services...but what can I say...make spirit airline great again pkease..I travel every month for business..this is first time with Spirit..not good at all.."

Pros: "Plane was on time."
Cons: "Not enough space in the cabin, no room for legs, hard to maneuver while standing up or sitting down. Indifferent flight attendants.Even for water passangers are charged."

Pros: "Easy boarding, nice staff, quick unloading"
Cons: "Nothing"

Cons: "Don't fly Spirit - it is mean spirit"

Cons: "Couldn't understand one word your attendant was saying over the speaker ,they all talked too fast ,plus one of them w sitting in the little seat behind us ,she was non stop talking"

Pros: "Prompt take off once seated in the plane. New air plain..."
Cons: "It seems like they always have some sort of delay either at take off or baggage claim. There's always a non stop crying baby on their flights."

Pros: "Everything was good no complaints"
Cons: "No complaints"

Pros: "The ticket was cheap"
Cons: "The seats suck. Too small. Uncomfortable. They charge for water on the plane, which is bullshit"

Cons: "They hook you in with lower fares, then charge $200 more in fees!"

Pros: "Cheap and easy"
Cons: "Too simple for my taste"

Pros: "The value is incredible, and the crew was fantastic! I got the 1 carry on memo & checked in using the kiosk, so avoided the extra charges. A neighbor had a movie downloaded, put on subtitles for me...great trip!"
Cons: "Boarding communication could have been better, and there was a mystery fluid dripping from an overhead bin on the row in front of me...probably water."

Pros: "Good for affordable price"

Pros: "Friendliness of all staff. Wider aisle for boarding. More leg room in coach."

Pros: "everthing"
Cons: "nothing"

Pros: "Efficient."
Cons: "Very uncomfortable seating - no reclining. Not enough room under seats for bag and legs."

Pros: "Nothing"
Cons: "Upon arrival to the airport, I was told to stand in a line. Once I flagged someone down and asked if I could use a kiosk since I was not checking a bag, they directed me to the right location. Upon attempting to check-in, the kiosk printed a ticket that read "see attendant." I was placed on a line to wait again. Once I finally reached the attendant she told me that I was late in checking in. Apparently, the system does not allow you to check-in less then 45 minutes before departure and I was one minute shy of that. The then proceeded to tell me that I could not get on the flight despite having time to make it and would be charged a $100 rebooking fee. I was livid. I had to wait over six hours for no reason. My seat was empty when the plane took off. There was no reason to keep me off the flight."

Pros: "None"
Cons: "Over charge To check in $100 over to the price"

Pros: "Despite my gripes, the staff was professional and polite."
Cons: "Firstly, I understand a discount airline will try it's best to place fees anywhere possible, but it seemed as though I was living in the fine print. Concerning luggage fees, the staff at every counter had a different opinion on what could be considered a personal items. While heading to LAX had one standard, returning to IAH had another. Rules seemed to be arbitrary. For example, a backpack was ok, but wheels on a backpack might change it's "category." On the speakers, "small backpacks" was permissible, but this is subjective. This is in addition to the fact that some Spirit employees told customers "any backpack is okay because it's a backpack." I fly frequently and have the smallest lightest carry-on case made by Hershey. I have never had problems with it's dimensions. It BARELY poked it's top out of that cage-fitting stand. I mean, it skimmed the top. Really, it was the handle that peaked out. I should have taken a picture. I had to pay $65 dollars for that one. Then, another $65 for a small backpack for my little cousin because it had wheels that couldn't retract! 2) The obvious confusion on whether to use kiosks or not was also apparent. People did not understand if both were needed. The confusion resulted in people asking other people to watch their luggage while they went over to the kiosk! In a post-911 world, this is not only poor airport etiquette, but downright dangerous. There should be signs stating: "If you need to check-in luggage, print and get in line, unsure if you need to pay, get in line, or if you have one personal item (showing measurements), print your boarding pass and continue to security. 3) No complimentary anything is given during flight. Sell. Sell. Sell. I and the three family members that accompanied me will NEVER book with Spirit again."

Cons: "Had to pay $55 for a small carry on bag. There were people who paid $100 for two small check in bags. Spoke to other passengers and almost everyone said that it's the last time they are flying spirit. The crew was not so helpful too."

Pros: "Exelent fligth"

Pros: "Old @** seats...with no leg room (cant fathom how anyone over 5'7"-my height-could fit their legs), no lean back (crazy uncomfortable--thanked God "only" a 3 hr flight), & could feel every single thing kid behind me was doing No free treats... no nuts, no 1/2 a can drink The savings i thought i got on the tix was MORE than eaten up by the $52 checked bag fee each way, tried to pay on Spirit.com to "save" 10 bucks on way home, but couldn't even do that b/c online payment didnt work for me... (flew Spirit a few years ago and remember having to pay $25 for my carryon @ airport kiosk--didnt realize that they more than doubled their fees). I kept stopping myself from asking Spirit employees, "how can they work for this place with a straight face." Bare bones on steroids... NEVER again, but i am happy pilots got me to destinations safely, there is that"
Cons: "Fees, seats + no snack/drink"

Pros: "The aircrew was friendly"
Cons: "expensive snacks"

Pros: "Seats were fine, and the cabin felt nice and cool. The attendants were nice as the interacted with fellow passengers. The flight felt smooth, and they got us to our destination safely."
Cons: "The employees at the gate were extremely unorganized, and played a confusing back-and-forth game on the intercom during the boarding. Although the attendants were curtious to those in need, they lacked in competence. Many passengers either a) could not follow instructions as request, or b) control their children. The attendants just seemed to let it slide, an not show any enforcement. In lieu of the 5-7 minute announcement touching on passenger safety, and respect towards fellow customers, a little more effort from the employees would have gone a long way on his flight. Finally, once we arrived, our gate was occupied. Then, the jetwave operated did not show up for some time. Therefore, we did not disembark the plane until an hour after landing. Apologies for the lengthy complaint, but this seems to be a trend for Spirit, and it's a bit ridiculous. However, thank you for getting us to our destination safely."

Pros: "Nothing"
Cons: "Nothing"

Pros: "I got there safely"
Cons: "Everything. It was NOT cheaper than other airlines at all! Having to pay for each individual thing is ridiculous. While boarding the employee was not audible and I could not get a space for by bag (WHICH I PAID FOR) above my seat because people had put their "personal" items there. The crew was not pleasant and looked like a mess and when we landed one looked like she just woke up herself. I will never recommend this airline is horrible. I never leave bad reviews, this is my first."

Cons: "i dint like that you had to pay for water"

Pros: "We survived"
Cons: "Had to pay $55 for my carry on bag. Small plane. No room to stretch out at all or even sit comfortably."

Pros: "I like that I was able to use my device even while in the plane, someone had mentioned to me the contrary."
Cons: "I wish the menu had more options."

Cons: "I don't know why they manage their flight time terribly, but two flight schedules (inbound and outbound Houston to LA) got delayed for almost 1 hours, which influenced my next schedule, so I missed the scheduled shuttles at the airport twice... It is so annoying."

Pros: "The price."
Cons: "Everything else."

Pros: "Costumer service was zero. The person who was at receiving bags was so rude"

Pros: "Easy self checkin Quick boarding Friendly staff Clean plane"
Cons: "Unexpected $50 charge for a carry on suitcase $3 for a small bottled water Seats don't recline"

Pros: "I have no problem with paying JUST for flying. It works. I paid - and I got there. It was cheap indeed."
Cons: "I fly a lot. It was the first time I fly Spirit, and the first time I did not received my checked bag back. Not only it didn't arrived, but the service I got, and still getting, is just horrible. The lady that helped me there on the spot was nice, but then - when I called the morning after - it felt like it's my fault. And still, 24 hours later - I don't even know (neither they) where the heck is my bag ?! If and when I will get it back ?! and they don't even feel like they owe me these answers."

Cons: "Service was very bad. Attendants were completely unfriendly. This airline even charges for water! Seats don't recline back. They charge you for everything (if you don't print boarding passes before you get to the counter, outrageous overcharge if you don't pay for bags ahead of time, crazy fees for carry on luggage that they don't even monitor. Plus in Houston it took over an hour to get all our bags off the plane. The worst airline experience we have ever had. Will definitely never fly Spirit again."

Pros: "Staff were very pleasant."
Cons: "My issue is with the purchase of my flight and the failure of your website to make the need or lack of need to purchase additional items. I purchased through orbitz and was not allowed at that time to advise of my need for wheelchair assistance or pick a seat. I got on your website and ended up purchasing an aisle seat to accomodate my disabilty and paid to bring on a carry on bag. The bill indicated i was charged twice so i had to call when i was informed i did not have to pay for a seat and i did have to pay for tge caary on. I could not figure out your system and most likely will not fly on your plane again because of that fact. I paid an extra 45 to accomodate a disability which is unsettling but more a problem when you cannot figure out the additioal charges until it is too late to cancel them. Then, on a plane that was not full, they gave my seat to another passenger which t ook quige sometime to fix"