The cabin crew were pretty good. That's about all that was good.
I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again.
My bagage broke
I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it
Amesterdam airport employee was really rude
They have one line of executive class after the kitchen and toilet, is very noisy.
The food was excelent
I have to pay to pay a little more confort
ground crew were friendly
The crew at the airport and on the plane were excellent. We were on a family holiday with young ones and the crew really took care of our needs. They were extremely courteous and attentive.
The inflight entertainment options could be more current. We found the options limited... it was a good thing that the flight was short.
Able to Get later flight since original flight cancelled.
flight delayed 2 hrs because of weather. Staff did not want to reschedule my next connector, just the Toronto flight
so late. no explanation... something about the weather bad in Boston? but that wouldn't explain every flight being late. And as usual Kayak did a better job of giving delay info than Air Canada!
I liked the entertainment. The crew was very attentive.
One of the meals wasn’t extremely desirable.
The service was the best you could ask for
I liked that the flight crew was super nice and helpful
It was a bit crammed
old plane, no entertainment, had to pay for non alcohol drinks
Nice new plane, great flight staff, great entertainment
Checking in at the gate took a lot of time and no food or bathrooms available
|Flights Arrive in||New York LaGuardia|
|Flights Depart from||Vilnius|
|Airlines||KLM, Air Canada, British Airways|
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