Food was just ok..had snack box :( Crew was very nice
Passengers were not informed timely of delays. The staff appeared like they didn't really care about the passengers.
Food and entertainment aren’t a thing on these regional flights. But it was a smooth flight. Could see gorgeous countryside through the large windows. The earplugs are a nice touch for the prop engines but the hum of the engines did not bother me. Grateful the option exists to easily get from A to B.
Both flights were delayed going to our destination and leaving, and communication about the delays was not great by the airlines, now the crews were phenomenal and great to be around!!
Delayed. It's not our first flight with them either, it's actually our 3rd and all 3 were delayed by hours each time. It was a myriad of delays. On one flight we boarded after being delayed for a little over an hr, only to be told we were going to sit in the plane for another hour before departing. Once landed, we waited another 40ish min to get to our gate. On another flight, flight was delayed just under 3 hrs but atleast we got to wait it out at the airport terminal. Its just a bad experience overall flying with Alaska Airlines.
We had to take the train to our next gate but had time to eat a meal. When to our next gate and asked employee about gate and got informed that gate had been changed so back on train to next gate. So thankful she was there and informed us of gate change. Because of the issue the boarding was slow but employees were there and busy helping all and keeping it organized.
The plane was delayed a bit. It wasn't a huge problem though, as we were heading back home.
Ok. It was uneventful and drama free. Plane was clean and the crew polite.
They are a terrible company. They cancel flights for little to no reason.
It was alright other than the changes in the Alaska Lounge. That and the migraine I had were disappointing. Other then that everything went well.
