The flight was 2 hour delayed, otherwise everything was excellent. The delay was due to the hourly limit requirement so given that as a reason, I'm happy with the flight!
Newark airport grounded inbound flight and only announced when the flight was about to start taxing.
Eventless. It was a good flight and good crew. Can’t complaint.
Cabin felt crammed Snacks are lame But crew was super efficient getting us out on time despite delay
British Airways staff are very polite and willing to help.
No food/snack served during the flight. Crew wasn’t interested at all. Flew American First but flying low cost with Ryanair is even better
This flight didn’t happen because AA agents didn’t let us board the flight
Same problems with delays in Dallas. This was weather related and due to the incoming flight being delayed. This was the flight that was delayed due to a missing flashlight which turned out not to be missing.
Terrible. Internet/kiosk glitch prevented baggage checkin. Line at ticket co in Ter was under serviced and did not move. Agents did not call for flight but rather allowed time to pass. Then told each person as they reached the front if line that it was too late to check bags so they’d have to rebook flights. At least 15 people missed the flight as a result of this incompetence.
It would have been better if I could have had my flight on time. It was delayed for 5 hours. Caused me to not be able to fulfill my promise to my granddaughters. Other than that it was a good trip.
I was unable to check in online. When I attempted to do so from the app and Luftansa website, I was directed to Niko.hr which I found out was fraught with errors. The kiosk at airport was not working. I had to wait in line to check in which was inefficient
The crew was exceptionally polite and caring. The plane was comfortable. Great experience. Will fly more on Air India because of this experience.
Food was good! Crew very polite however when asked to adjust temperature did not help! It was freezing! Seats uncomfortable 😣
The boarding process was really slow. The air crew was amazing and the food options and the entertainment were also really great.
Food service was good. Aircraft was old and needed upgrade such as seats. Flight was delayed about 1 hour.
My flight from Krakow was delayed over 2hrs. Since i had connecting flight i was worrying that I will not be able to catch flight from Frankfurt to New York. NO information NO help, no one was able to help and let us know if passengers will be able to catch the next flight. Had to run through entire airport and (2) passports control hoping that maybe still be able to board the plane. When i got to the gate i was informed that plane was waiting for passengers that came from delayed planes. Flight departure an hr late. So i run throu airport almost having a heart attach just to fin out that they knew and they were waiting for us. I was just 5 minutes later after "official" boarding ended and they were still letting passengers in, and flight departure an hr. later.
I am not sure I like the new Discover line of Lufthansa. I have been flying from us to Italy for the past 30 years and always favored Lufthansa ove other Companies because of cleanliness, service, food, beverage. When compared white other airlines Lufthansa was always considered one of the best. I can't say that anymore. I fly Lufthansa only because I consider the line MCO to FRA timely convenient for my schedule but always look for alternatives when before I was considering other routes only if the price was in question.
It wasn’t bad but it was not excellent either. The airlines are trying to save as much money as possible and we are paying price for it. Flying is not as it used to be.
It was a good flight overall, I just hate it when we get delayed because there is a small amount of layover time in Munich and you have to actually run to the next gate.
The agent, who took my mother to her gate, kept talking with one of her male coworkers and treating my mother like a sack of potatoes. She was ignoring my questions because she was too busy flirting with her male colleague. This was a very unprofessional behavior. We also had to wait for close to half an hour for an agent to arrive.
