Daily cleaning, installation of cabin HEPA filters on flights from Washington Dulles Intl to Kansas
|August||Best time to beat the crowds with an average 7% drop in price.|
|December||Most popular time to fly with an average 24% increase in price.|
Average price round-trip
|$395||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
United Airlines, Avianca and Brussels Airlines have all waived their change and cancellation fees on flights from Washington Dulles Intl to Kansas. Confirm policies on booking site.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 2h 40m
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland and Brazil in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
Starting on January 26, all travelers (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have an evidence of having contracted and recovered from COVID-19 prior to boarding the plane.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers returning to the US are advised to stay home as much as possible, avoid being around people and consider getting tested for COVID-19 after returning from travel and participated in higher risk activities.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 1,001 active cases of COVID-19 diagnosed in US and 0 deaths as of Jan 24 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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Scores according to KAYAK customer reviews
Pros: "The flight attendant was so amazing and observant that she noticed myself and classmates all wearing our alma maters sweatshirt and gave us the loveliest a shout out!! We were headed for our college reunion and had unintentionally been on the same flight. That was so much fun!!"
Cons: "Free headphones"
Pros: "Smooth flight, easy on and off."
Cons: "Staff could have paid a little more attention to what the were doing. Asked 3 times for apple juice and got orange juice. By time I realized what he had given me, he was gone ☹️"
Cons: "My 3 suitcases were missing"
Pros: "The crew! And free WiFi!"
Cons: "Nothing! Was amazing"
Pros: "Kind crew and comfy seats."
Cons: "The seats were too compact, and the water tasted funny. Also IAD is not well equipped for snow."
Pros: "The crew was very good, caring and concerned."
Cons: "I don't think anything, this was another amazing flight with Alasks"
Cons: "More plentiful food selections? Everything served had dairy which I can’t do."
Pros: "Lots of entertainment options"
Cons: "Need a snack on a six-hour flight. Also, didn't receive drink service until a couple of hours in and was only served about 1/4 cup worth of soda. Disappointing"
Pros: "Short boarding, extra seat, arrived early"
Pros: "Modernized flight, no delays, military member service"
Pros: "Spiffy plane; nice, attentive flight attendant."
Pros: "On time and the flight crew kept everyone well in formed."
Cons: "The plane was too hot...way too hot...for most of the flight. The cabin crew was very polite but not very attentive. It took forever just to get a glass of water...plain water."
Pros: "The lady WHO assisted US at the Alaska Airline kiosk was very Helpful, she made IT easier for US to check in. There were a lot OF AirPort employers assisting us Go thru the scanners, IT was a breeze, IAD was very relaxingThank you very much"
Pros: "Crew was fine. Plane was fine. Boarding was okay, but late. They did give us an upgrade in seating on a flight to Salt Lske since they were late arriving at Seattle. The"
Cons: "Sat on ground for over an hour at Dulles A luggage problem wad the rationale. They was some inclement weather, but they knew it was coming and should have been prepared. Upon our late arrival at Seattle there was no one to direct or expedite our attempt to make our connection. There was no attempt to help us make our connection. Instead of arriving Helena at 3 pm., it was midnight."
Pros: "There was plenty of legroom, cabin crew came often for drinks, snacks and trash, power outlets easy to access (below tray table)."
Pros: "Every aspect of the trip was above our expectations, comfortable seats, delightful staff, good food and on time service."
Pros: "Bathrooms were relatively clean"
Cons: "Crew was rude and very unhelpful. Made smart little comments to many passengers."
Cons: "Sony handycam and cables were stolen out of my carry-on suitcase during TSA screening. on Sept. 29th, about 8:00 - 8:30 time frame. This was to be used for my Dad's full honors funeral service at Arlington Cemetery on Oct. 1. I had gone through Alaska Airline check in, then to TSA screening where the crime took place."
Pros: "Smooth no delay"
Pros: "Very friendly crew. On time flight. New airplanes. Free movies."
Cons: "Please provide more meal options available for purchse."
Pros: "The plane was on-time. Boarding was easy. Flight attendants were very helpful. They helped passengers get to their seats, find places for their luggage. Entertainment options were good. Bags arrived within a reasonable amount of time"
Cons: "I wish they would provide more food options or at least stock a few more of the ones they have. The fruit and cheese tray sells out early making it a long flight without real food. I don’t consider chips and cookies lunch food."
Pros: "One beverage cart pass during a very long flight. No food available unless preordered. Not even the obligatory mini pretzels."
Pros: "Comfortable seating, tv screens in seat backs."
Cons: "Like when captain points out landmarks every now and then but this crew did not. Minor complaint if I had to have 1."
Pros: "Great plane. Nice to still have free entertainment to watch!"
Cons: "No complaints"
Cons: "Very good"
Pros: "The flight attendants were very friendly and attentive. The Red system makes the flight much easier. It has entertainment, you can order your food and keep track of the flight stats"
Cons: "The plane had problems delaying the flight by 3hrs. Alaska really should change how they load the plane. After all the special people (first class, mvps, etc.) then passengers without carryons then people with carryons. This would speed up the process and keep people from getting stuck behind people who are messing with their bags."
Pros: "Not a lot"
Cons: "The crew was rude, they weren’t helpful. And they were talking bad about another customer infront if other customers"
Pros: "Even the baggage was excellent. My bag was on the belt before I got there"
Pros: "Crew was amazing, so friendly and down to earth. Great customer service. Make flight attendant, Stan, I think, was great!"
Cons: "One bathroom was out of order for the flight. Food and drink ordering didn’t work."
Pros: "I like that we got in an hour before we originally planned"
Pros: "Very Friendly staff"
Cons: "unable to manage the reservation and select seats to put the 2 of us togehter"
Pros: "I’m an anxious flyer and flight wS smooth"
Pros: "Room on the plane so I could spread out a bit-not filled in my room. Free Gogo WiFi ."
Cons: "Everything was great"
Pros: "The ground staff did everything they could to get baggage rechecked and boarding passes as quickly as poss. Or we would not have made the connection."
Cons: "No complaints with the airline only too short connection times for entering the country and changing airlines"
Pros: "Love Virgin-Alaska... roomy seats, attentive staff and good entertainment. Won’t fly on anyone else."
Cons: "Not much. Though first class looked nice."
Cons: "The new TV program choices. I miss the Direct TV live program choices. It made the flights go so much faster! The few episode choices was a huge disappointment. This was one of the things that made Virgin America flights special!"
Pros: "I have been flying for many years, and must admit that the flight cabin crew was incredible. Professional, attentive and on their feet for 95 % of the time. Thank you"
Pros: "Spacios seats and overhead bins. Staff is attentive and nice."
Cons: "Rough take off, but im sure its weather dependent since th weather weather was pretty sporadic."
Pros: "Always on time, comfortable 1st class, good value for the $$"
Cons: "Flight attendant for 1st class spent almost the entire flight chatting with one couple about wine, sharing wine apps, best places to buy, etc. I only got a drink refill when she was in the cockpit & the coach flight attendant came up to cover"
Pros: "I would like to possibly see some better food options maybe for people who can not consume dairy. With the many different cheese platters, I was very uninterested. I had an early flight and thought I'd be able to eat something with a sort of substance. I was quite disappointed, I guess I'll have to be the annoying customer who brings chipotle on the plane next time."
Pros: "Not much"
Cons: "What flight only offers water? Where is my goddammed refund?"
Pros: "Arriving earlier and baggage pickup without delays. Love it."
Cons: "There is nothing i dislike. The best flights evet"
Pros: "The non stop flight from Wichita to Seattle is awesome....."
Cons: "There was only one bathroom for economy class...."
Pros: "The ticket desk people were very nice in assisting us with ars baggage weigh in and tagging. The 2 flight attendants did a great job of handling a full plane of passengers. Nice legroom on the Embraer flight. We are arrived 1/2 early. The food and cheese plate was pretty good for the price."
Cons: "We were an hour late leaving the gate but the pilots made up for half of that time in the air. I was not bothered since that was the end of our trip and we had nowhere to be."
Pros: "Crew was very kind and I didn't feel pressured about anything"
Cons: "Seats made my back sweat and airflow was a little iffy for my liking."
Pros: "Always nice people. Boarding was slow due to tech failure but gate agents were resourceful and pleasant about it"
Pros: "The plane we flew on was small but comfortable, and the crew was attentive."
Pros: "Good service. Good food options. Reliable flight. Easy check in & quick baggage pick up. Thx."
Cons: "Too much heat on flight."
Pros: "Nice flight attendants, and the flight on the way home was not overbooked, which was lovely!"
Cons: "One flight attendant told me not to pack my bag so much if I wanted to take it on the plane, and I had to check it at the gate. Once on board, there were bigger suitcases than mine on board. I was happy to do what they said, but it would be nice if they were more consistent about the bag sizes. I didn't have this problem on the way back to Seattle though."
Pros: "The flight itself was excellent. Friendly, helpful, kind — great attendants and crew."
Cons: "The flight was delayed 4 hours. We never found out why exactly. That was a little tough but staff was great"
Pros: "Boarding was very efficient. Flight attendants were helpful and kind and seemed to care."
Cons: "We booked basic seats knowing we might not sit together however we did not know they would separate children. They put my husband and I in an exit row and my daughter at the back of the plane with strangers. I was not comfortable with strangers being responsible for my child. I assumed they would seat children with at least one parent. We did ask to move at the gate and the accommodated us with the last row on the plane. No recline, no window, and right next to the bathrooms. We took it to be with our kid but this policy needs to be revised. Kids should always be seated with the adult responsible for them... who knows what kind of person might end up next to my child. Not to mention if she had needed something is the stranger gonna take care of it? It’s just a bad practice imo."
Pros: "The crew was very attentive and had great personality. They anticipated any needs we had."
Pros: "Quick and easy boarding and departing. Wonderful and friendly staff."
Cons: "Honestly, everything was great. Food and entertainment were a little lacking but for a 3 hour flight it was more than acceptable."
Pros: "Great crew, prompt and courteous despite the short flight"
Cons: "Flight departed an hour past scheduled time due to a snafu with flight attendants: they were either absent or really late or a replacement crew. Unacceptable personnel management."
Pros: "Amazing crew"
Pros: "Helpful crew."
Cons: "These planes are tiny. Our equipment was B717."
Pros: "The plane was nice"
Cons: "I’m still sitting in Minneapolis so I would have liked to be at my destination. And I had to pay for the overnight accommodations."
Pros: "Entertainment was awesome. Although airlines are stingy with snacks, Delta had a good overall selection and very generous."
Cons: "Something that cant be changed overnight, however, there should be a little more Aisle space for folks pass through as my shoulder was getting beat up after every passing person and cart."
Pros: "Crew was friendly."
Cons: "Wish the seat was more comfortable. Landing was jittery and bumpy."
Pros: "Small plane without bells and whistles and no middle seats."
Cons: "The internet would not work. I couldn’t use any of the inflight entertainment."
Cons: "2nd Delta flight on the same day that was delayed. This one only 44 min."
Pros: "The flight attendant from IAD to MSP called Bernadette was wonderful!"
Pros: "Wonderful friendly crew. Comfy seat. Very pleasantly impressed with the comfort on a CRJ900 -- windows are large and closer to eye level, standing room is enough."
Pros: "Super comfortable seats. Lots of movie options."
Cons: "Food was not very good"
Pros: "Overall good experience"
Cons: "Plane 1hr late taking off"
Pros: "Nice people"
Cons: "Waiting at gate in KC"
Pros: "Crew and entertainment options were great."
Cons: "Cabin was very loud, with jet engine noise. Could not block it out. Seats were not comfortable."
Pros: "The movies kept my daughter busy."
Pros: "Standard Air France flight. My wife and I like the Airbus 380."
Cons: "The flight left two hours late. Apparently this happens a lot with this flight these days because it's an Airbus 380 coming from Paris to Dulles and turning around. The incoming flight was two hours late, so the departure was late. Our arrival in Paris was late. We made the flight, but our luggage didn't. Our return flight from Paris to Dulles was half an hour late because of people from connecting flights. We arrived about 30 minutes late, but no big deal (unless you had a connection)"
Pros: "Professional, courteous, and responsive attendants and flight crew."
Pros: "I did not like anything all. But the to last agent to help me after I was send to different airlines"
Cons: "And when I get to US delta Airline ticketr did not even look at my ticket she just send to Virginia Australia make me walk all over. I know it supposed to be delta"
Pros: "Fly attenden alwas with a beautiful smile"
Pros: "The flight was nearly full, but I lucked out. One person in my row did not show up, so myself and the other lady in my row had the benefit of having an open seat in between us. The crew was cheerful and accommodating. They did the normal beverage service, but also brought complimentary water and coffee 3x during the rest of the flight. This was greatly appreciated, especially after 5 days of drinking and partying. My buddies and I spent two and a half days in Las Vegas for a bachelor party followed by two days in the LA area for a wedding (yes we did it Hangover style) :) Thank you Delta!"
Cons: "My only complaint was that the flight was delayed out of LAX by about 30 minutes due to the flight in-bound being delayed. However, the captain made up most of this time in the air so it ended up being a non-issue."
Cons: "We were on the tarmac for almost 2 hours. It's probably LaGuardia but the experience was very bad."
Pros: "Nothing particularly stands out. I did arrive safely."
Cons: "First class did not come with lounge access? Drinks were not cold. Bathrooms were falling apart and came with a disgusting odor. Time to retire these aircrafts."
Pros: "Flight attendants were nice based on the situations beyond their control."
Cons: "Flight was delayed for about three hours, due to mechanical issues with the second engine not starting. We sat on the the plane for over an hour and half. Some people that missed their connection flights were offered hotel stay. Others that had no connection flight was not offered anything for the several hours of delay that occurred."
Pros: "Made the best of a overcrowded messy airport"
Pros: "Horrible seats. Scraped up my knees on a screwhead on the seat in front of me. Way too cramped."
Pros: "The chekc in person was very helpful."
Cons: "The plane was too hot and the pilot did not accommodate the passengers request. More than just me made the same request."
Pros: "Boarding was delayed, but flight crew & desk staff moved us quickly through & off we went. It was efficient & well managed."
Cons: "A bit cramped on board. Thinking of the discount carriers while smooshed in with my aisle mates."
Cons: "Delays. Ways late."
Pros: "That I landed safely"
Cons: "1st class was horrible."
Pros: "Great and friendly crew"
Cons: "baggage rules, check in with baggage, change fee for flight when it was not customers issue that caused the 5 min delay! Unable to reach reservation desk on line or via phone (neither was the gate agent)"
Cons: "Seeing as I’m still waiting for my flight, more than five hours later I am not inclined to rank it highly. This airport is an embarrassment and I will try my best to never fly Delta again. Weather is no excuse for this."
Pros: "My flight was canceled but Delta rebooked me on a flight leaving at about the same time as my original flight, which arrived just a little later than originally anticipated"
Cons: "My original flight was canceled"
Cons: "Delayed two hours"
Pros: "The quick flight was nice, the flight attendants were super sweet and kind and were willing to give me extra snacks when I requested for them. No screens on this flight, but understandable since it was such a short flight :)"
Pros: "The fact that there were no snakes on this plane :-)"
Cons: "Same issue... there were no snakes on the plane :-/"
Cons: "Flight attendant late arriving to his job causing a 30 minute delay in boarding. Desk staff at airport seemed more interested in their own conversations than helping passengers . Fight attendants seemed uninterested in their jobs and lacked warmth. 45 minutes late arriving in Kansas City no announcements from captain"
Pros: "Flight attendants and cookies. That's it."
Cons: "We left DC late because of Delta's inefficient boarding process. We landed in Atlanta late. Our flight to Sioux Falls left early, without us. My pregnant wife and I made it to the gate 4 minutes before the scheduled departure and they told us the plane was already gone and there was no way for us to get on the plane. Our bags did make it to Sioux Falls, so my wife didn't have her prenatal vitamins, , we had no clean clothes and we were forced to spend the night in Atlanta. The saddest part of yet another terrible experience with Delta was that they offered us a "discounted" room at a terrible Howard Johnson for $72. I looked online and the same hotel was $65 to book on Kayak. So basically Delta was trying to scam us after they screwed us. Thanks Delta! Instead we paid $200+ to stay at an airport hotel. Every time I fly Delta I regret it, yet occasionally I get forced to take their awful airline to get somewhere I need to go. It never fails to add another bad Delta experience to my long list of failings from this SAD!!! airline."
Cons: "There delay"
Pros: "Flights were on time..."
Cons: "Worst seats ever. Uncomfortable. Didn't recline and were supposed to. Was told by the attendant "that's too bad. It's supposed to" when I mentioned it."
Pros: "The crews were very friendly and everything went as planned. It was a nice flight."
Cons: "I didnt like that my flight was canceled and rebooked for no reason. This created me big problem in Athens that they couldnt find my ticket in delta. Also I didnt like that i had to stand and wait for 3 hours in the line because my flight was canceled but no one could let us know if there gonna be any flights within the day. I slept in the airport because i couldnt find a hotel to spend the night close to the airport. They were all full and i had no time to find one since I was waiting there for 3 hours with no informational. I slept on the floor and delta didnt even offer us a blanket. That was my worst trip ever."
Pros: "The flight was smooth and the food selection was surprising delicious. The crew was very attentive."
Cons: "The leg room was much less than the last time I flew Virgin (booked via Delta) and made for an uncomfortable trip. Could not sleep as a result. If you're tall like me you'll need to book a higher seating category."
Pros: "Everything was great"
Cons: "Nothing everything was fine"
Cons: "paying extra for leg room and checked bags"
Cons: "Being scammed by the Chinese, China Southern"
Pros: "787 seats have better legroom & recliner"
Cons: "Vegetarian food needs lot of improvement"
Cons: "I'm expecting more from AA. We were delayed for 2.5 hr since we didn't have a pilot !!!!!"
Pros: "Thank God for the entertainment options in this flight since it is so long... seats recline a bit but the leg room is a bit small, so by the end everything hurts anyway. Had a nice dinner and several snacks. Not too bad. The crew was pretty friendly. I have no complaints at all about AA."
Pros: "The flight was on time"
Cons: "Tiny bathrooms"
Cons: "Long delays"
Pros: "All good, on time, crew was pleasant!"
Cons: "All good"
Cons: "The flight was delayed an hour (which wound up being a 3.5 hour delay in total, with all the continual delays that pursued afterwards(, which would have made us miss our connecting flight back to our home destination. We switched flights in order to make it home at a decent hour and not spend our entire day and night in an airport. We arrived home and they did not transfer two of our three checked bags to our flight, thus making it highly inconvenient upon our arrival home with no luggage."
Cons: "The male flight attendant was incredibly rude, kept hitting my arms with his body with zero apologies. No manners when taking food and drink orders. Did not seem like he liked his job and in a customer service atmosphere this was extremely disappointing."
Pros: "Flight depart on time, with possible 5 minute delay. No problem at all."
Pros: "Paid extra for more legroom"
Cons: "No Free WiFi"
Pros: "Personalities...loved their job. Great to talk to."
Cons: "Bosrdunf staff at DCA. No communication in crowded area"
Pros: "Plane was new and entertainment was free. Great service too."
Cons: "American has improved a lot"
Pros: "Flight on time ."
Pros: "Everything else was Fine on the flight..."
Cons: "...But having HBO NC-17 available on a public flight is uncalled for. Even though screens employ technology limit viewing from the side, the seats behind can see everything. We were thankful none of our kids were on this flight. Gratuitous sex scenes in abundance. No thanks American."
Cons: "Beyond pritzzels pls have other snack varieties"
Cons: "Seat in front of me was broken in the reclined position so I had no leg room."
Pros: "Gate attendant kept us informed frequently as to the status of the flight"
Cons: "Rudeness/snappiness of the stewardesses"
Pros: "The seat pockets were decent, though I like when the magazines have their own designated slot behind the tray in addition to a pocket. Also good there were power outlets. I liked that they didn't skip row numbers, including 13. So if you're in row 22, for example, you know that's literally how many rows back you are."
Cons: "It took 25 minutes from when plane landed until it reached the gate. There was also apparently an issue with the auxiliary power -- the lights went out in back half of plane when we arrived at gate. I prefer having a screen behind each seat, rather than those attached to ceiling on this flight, so that the entertainment can be customized."
Cons: "Plane had no Per-seat entertainment system."
Cons: "I did not like that the airline would not give a seat on an earlier flight so that I would not have to spend so many hours in the Chicago O'Hare airport. I did not like that the airport only allowed me thirty minutes of access to the internet. As a result, I could not work while I had to wait for my flight. Finally, I did not like that the airline lost or delayed my bag."
Cons: "lack of ent. options"
Cons: "Flight was 1.5 hours delayed with another 1 hour delay on the tarmac"
Pros: "Boarding process and flight crew were just fine - nothing excellent, just average. The plane was an older model, nothing special. We arrived 10 minutes early but then had to wait 20 minutes for a gate."
Cons: "They had no alcohol and no entertainment on a Transcontinental flight from IAD to LAX. Also once we landed we had to wait 20 for a gate assignment."
Pros: "Boarding and debar king was quick."
Cons: "Attendant was surly, no coffee, no continental breakfast as indicated on the reservation. Very disappointed with in-flight service."
Pros: "No fees for carryon, like Republic charged on the way out"
Cons: "NO seats available on booking, without paying extra. Never could sit together, even though booked together. Greedy but stupid."
Pros: "entertainment displays on the back of every seat headrest. Nice room on Main Cabin Xtra, even with someone in the middle seat."
Cons: "1 of the flight attendants was pushy(older caucasian lady)"
Pros: "On time departures. Friendly crew."
Pros: "Flight got to gate 15 earlier than scheduled."
Cons: "But took one hour to get gate checked bag, which was mixed in with checked bags at bagged claim."
Pros: "Comfy seats, great service, was a smooth ride"
Cons: "my entertainment system wasnt working, the headphone jack was not working at all."
Pros: "Long wait for take off. Everything else was great."
Pros: "We had a wonderful flight experience. Smooth take off and landing. The in flight service was impeccable! Will definitely be flying American Airlines again."
Cons: "Because it was a day later!!!"
Pros: "Friendly, helpful flight attendants. Flight left and arrived on time, despite being completely full (asking for volunteers to bump). Offered to gate-check our carry-on bags for free to alleviate crowding of overhead bins was fine for us since we already had checked baggage."
Cons: "If you don't pay for the premium seats, the legroom is pretty tight. I'm only 5'8" and I felt it -- if you're 6'+ you better pay for it. This aircraft had screens, but not individual ones so you're stuck watching whatever sitcom replay they pick, although there is a moderate selection of other music. I've been on a newer aircraft with the in-seat power and interactive screens so I know how good it can be, so this was a little disappointing."
Pros: "Much better than the trip to chicago"
Cons: "Had to wait on the crew Short fight rushed service"
Cons: "Each flight delayed at least an hour"
Pros: "I did like sitting on the left side of the plane. There's a little more room. I feel it's horrible how the airline charges so much and cram so many seats in one air craft. Making it a miserable flight."
Cons: "See above"
Cons: "no food"
Pros: "The flight was on time. It was serviced well by very friendly flight attendants. I enjoyed it very much."
Cons: "flight was rebooked to a terrible time, the next day, had to spend over $300 for hotel, extra parking, extra meal, extra day on rental."
Pros: "The price is competitive. On boarding was ontime. Though the flight was redirected to Omaha due to bad weather in Kansas City, it was only an hour late than the scheduled arrival to Kansas City."
Cons: "The WiFi was not as expected. In flight entertainment is null. Snack would have been better."
Pros: "Nice plane when we finally boarded it. Crew was very professional."
Cons: "Endless advisories, the official explanation of the flight delay and estimated departure was constantly in flux."
Pros: "very good no problems.."
Cons: "all good thanks much"
Pros: "Flight was delayed but boarding at DCA was very efficient and quick"
Cons: "Flight attendants seemed bothered by something and weren't very nice. They looked/seemed tired. Cabin lights were on the whole time for a ~3 hour flight which began at 830pm."
Cons: "We sat on the runway for more than an hour."
Pros: "I liked that the seats seemed roomier. The crew was very polite and professional. The baggagr allowance seemed generous compared to other airlines (Frontier)"
Cons: "I didnt get any of the benefits that are supposed to come with the American Airlines credit card. I never have."
Pros: "Crew very courteous"
Cons: "Flight was delayed 2 hours. I couldn't run my business that way!"
Pros: "Free entertainment"
Cons: "Spacing is really tight"
Pros: "Again, on time and efficient"
Cons: "Flight attendants very serious"
Pros: "Safe flight. Clean plane. One nice lady at the gate who did her best."
Cons: "Many of us (15+) on this small plane lacked seat assignments. That meant we all had to wait in a queue at the gate for them. They started boarding the plane before they issued any seats assignments to us (we all had confirmed reservations, and we weren't in a group or anything). Then they decided that the premium fliers ought to get the empty 1st class seats, so they had to get in front of us in the queue to change their seats. Anyway, the boarding was essentially finished before they issued any seat assignments. In the end, they gave me two boarding passes for my son and none for me, but the lady was nice enough to just send me through (I was in the system in a seat, apparently, but the printed card had gone missing somehow). Once on the plane, the cabin and ground crew were quite pushy in hurrying everyone to get strollers packed (yes, there was a guy with a baby wating for seat assignments). It didn't affect me at that point, but it was really rude. It just takes time to get children on board, and it was the airline's fault they weren't boarded first. BTW, the flight was operated by American."
Pros: "Crew was terrific"
Cons: "Cabin was a little cool"
Cons: "The delay was horrible and the captain said it was because they needed extra sleep. I found this offensive as i was trying to complete a very long trip and was exhausted."
Pros: "The gate agent kept us well informed about our delayed flight - she kept calling to find out status of the flight and reported her findings to us after every call. United provided water and snacks in the gate area as we waited. Gate agent was pleasant and helpful to everyone during the delay."
Cons: "Got a call at 3:00 am saying our flight would be delayed an hour from 1:00 pm to 2:00 pm. and offered optional flights at no charge. Stayed with original flight since this was a direct flight. The flight ended up being 3 1/2 hours late. We had to wait for a ferried plane from Chicago. Just wondering if United knew at 3:00 am that they had problems, why did it take 13 hours for them to resolve it?"
Cons: "Extremely noisy inside the smaller jets. Can't hear anyone or anything."
Cons: "Check in process was at kiosk was long wait"
Cons: "I understand aircraft safety is paramount, but 2 hour delay also meant we missed dinner reservation at destination on Mother's Day"
Pros: "No delays, everything went smooth"
Cons: "I bought tickets for a Lufthansa flight with a Lufthansa flight number and confirmation notice, only to wait in line to find that it was a United flight and United didn't list the baby's ticket number that was in the Lufthansa confirmation! lost an hour resolving ticket issues. When I pay for Lufthansa tickets, I expect to have a Lufthansa flight with their great service."
Pros: "Did a good job of keeping us hydrated during the flight"
Cons: "The seltzer water is plain not lemon flavored as advertised in the magazine"
Cons: "1. Delayed flights- I took a round trip SFO-IAD. Both my flights were delayed by 3 hours each. Reached my destination at odd hours and was never compensated. 2. Not apologetic !"
Cons: "Flight delayed in Washington, then after we boarded sat on a hot plane for an hour while flight crew did "training". United never apologises for delaying flights, seems like they don't care for the customers at all."
Pros: "Ease of purchasing ticket online"
Cons: "The $230 change fee for a ticket that cost me $70. No recourse but to lose the money completely."
Pros: "The flight was on time and everything ran smoothly."
Cons: "This flight was cancelled and it became one of the most chaotic ordeals to get from Newark to Seattle."
Cons: "Late full lounge bad food"
Pros: "Crew was great and accommodating due to hour delay"
Cons: "Late delay. Slow boarding. Sat on plane for hour before actual take off."
Pros: "Smooth flight and on time"
Pros: "easy boarding, helpful united employees"
Cons: "It was a small, commuter plane and everyone was to gate check any carry-on that wouldn't fit under the seat, like rolling bag. My neighbor did not check his and took up more than half of my leg room. He was NOT friendly and I was not willing to anger him by complaining. But he should not have been allowed to bring it on board. This was a United flight, not Lufthansa."
Cons: "When I boarded the plane, I noticed crumbs and grease marks on my seat and crackers all over the floor at my feet. Rather than clean my area, the stewardess handed me wet wipes."
Pros: "Delayed in Denver"
Cons: "Gate crew was rude and I'm helping boarding process was terrible unorganized chaotic snacks were terrible only soda for drinks seats were terrible hard cramped no leg room very poor conditions no entertainment onboard systems did not work crew on board complaining about United Airlines"
Cons: "Late departure."
Cons: "Besides taking off late, the worst part was the new seats are the smallest ever. I could not sit without my knees jammed into the seat in front of me, and on both legs, Ithe seats were narrow that the people next to me and I were overlapping shoulders - that was a first. Unless its flights in the future are significantly advantageous, United's losing my business. It's not worth saving a few bucks to me to be so uncomfortable."
Pros: "Ground and flight crew were all pleasant and professional"
Cons: "This flight is always fully booked - book your seat early if you can."
Pros: "Very comfortable plane. 2 seats on a side, 5 thumbs up."
Pros: "It's was quick."
Cons: "Delayed a bit but mostly ok."
Pros: "Great and on t time"
Pros: "Never got on"
Cons: "Never had a chance to find out if I would like it or not."
Pros: "Flight departed and arrived on time. Flight attendants were courteous. Boarding was quick."
Pros: "Everything went smooth and on time"
Pros: "I loved how quickly we departed and arrived at each destination!"
Cons: "The boarding process was terrible. People forgetting to even stand in line for their boarding groups getting to cut ahead of those whose group is currently in the process of boarding. That should not be allowed. It's rude and disrespectful to other passengers/customers."
Cons: "Maintenance delays and rerouting caused me to miss my reserved ground transit in LA... United claimed on the phone I would be reimbursed for a taxi, but changed their mind when I sent them a receipt a few days later."
Pros: "same comments as above"
Cons: "same comments as above"
Cons: "Tight aisle"
Pros: "I love United. They're now my go to airline. I love the pet friendliness as well as every employee through United I met today from the bdl check in crew , to especially the flight crew on flight558 iAd to phx who I believe was from Houston and their Texas roots truly shined. Every crew member was Sooo attentive professional Cleanly pleasant and always smiling and happy to come around. Other crews could learn from this crew please take notice !!! I have never been so impressed (and I am a frequent flyer )"
Cons: "Flight tracker wouldn't work on screen or on phone disappointing"
Pros: "The professional services"
Cons: "Cramped leg space"
Pros: "Blanket for lap"
Cons: "No service /selections. Paid for movie and fat child continually shut off TV w his fat arm on my armrest Boarding is very poor no assists as flight attendants virtually unattentive LAX dirty disgusting and no shops seating or restaurants No mvmt to allow stiff swollen legs all cramped in tiny seats. I pay bag fees while others get free checked bags at the gates. Many people are able to carry huge extra backpacks w no enforcement from staff Slows the whole trip down"
Pros: "Due to my late connecting flight I almost missed this flight. Thankfully they waited at the gate for me and the other people who almost missed it."
Cons: "My seat wouldn't lean back at all."
Pros: "Fast, friendly, on time"
Cons: "A lot of turbulence but what can you do."
Cons: "Plane left earlier than scheduled so left without us, we were already checked in."
Pros: "I wrote my review above"
Pros: "Friendly crew"
Cons: "Maybe pick a packet food that is more favoured by more people. The wasabi peas weren't a good choice for our family"
Pros: "Totally on time: excellent everything. This was a smooth flight both ways."
Cons: "Our flight was delayed for six hours"
Pros: "Quick flight and also very nice people working. They took good care of us for our short time with them."
Cons: "I have no complaints about this flight. It went very smooth."
Cons: "Didn't fly back with Frontier."
Cons: "Flight was delayed over 5 hours. I missed most of the meeting I was attending for the day."
Pros: "Price of tickets"
Cons: "Flight 4 hours late missed connecting flight in Denver could not get out for two days due to overbooking and vacation would be over and promises refund and now fighting to get that back! Plus I have filled this survey out 3 times and you have not received it yet!"
Cons: "Firswt time I have had to pay a fee for carry-on! Also first time I paid more than $30 for a regular size and weight checked bag!"
Pros: "Always on time, frontiers gates are always closest to terminal."
Cons: "Comfort of seats but for a short flight it's fine."
Cons: "Terrible service, unprofessional, impractical and unreasonable airline that should never be suggested."
Cons: "flight was delayed 3+ hours. there was no communication and flight attendants were unfriendly"
Cons: "Baggage claim took way too long"
Cons: "I'd rather get bumped off a United flight and sleep on the floor airport than fly Frontier. Do yourself the favor and spend the extra money. You'll at least get a free carry on, and be able to recline your seat."
Cons: "We arrived at DIA 1.5 hrs early only to find frontier lines wrapped around the entire lobby and 100 deep on the curbside check in. We finally got to the baggage counter 4 minutes after the 45 min cutoff and were told that they could not put us on the plane. The cause? SIX check in attendances failed to show up to work in retaliation for Frontier's recent outsourcing of jobs and the fact that their "Discount Den" specials, which have flights out of Denver on Sundays as low as $3.50 were taxing the staff, so they essentially boycotted. All flights back to MCI out of ALL airlines were full so we and our small children had to rent an expensive suburban and drive all night to get to work on Monday after a 12 day vacation. Absolutely the WORST travel experience we have ever had."
Cons: "6hour delay, poor customer service,"
Cons: "Delay delay delay!"
Cons: "Frontier staff late led to late departure by 1.5 hours"
Cons: "Delays from weather are unavoidable, I know. But an eight our delay with no connecting flights for 24 hours? I'm good. Ended up booking a delta flight to get to my destination. Best part? I still haven't left yet. I was supposed to land thirty minutes ago at my final destination."
Cons: "I paid $45 to check a small bag becuse I was carrying a tennis racket inside it. They said I could not take it with me in the plane. Once I got in the plane I saw a tennis racket in one of the overhead bins. I'm writting this for two reasons: 1. I'm mad because I paid $45 for nothing. 2. I'm bored because we landed in Austin 30 minutes ago and I'M STILL INSIDE THE PLANE!!"
Pros: "Cheap flight, on time, friendly crew."
Cons: "frontier has become a "no bells and whistles" airline. None of the seats recline. You must pay extra for ANY carry-on besides a purse or one personal item. No free beverages or snacks of any kind. No in-flight music or tv monitor. If you want a specific seat, that also costs extra. It feels like a very basic no frills commuter bus, fine for short trips but don't expect any comfort."
Pros: "The baseline flight was inexpensive."
Cons: "After landing, we had to sit on the runway for 40 minutes, because frontier has only one gate at Austin International, and here was another plane still at the gate loading. Basically, they incorrectly scheduled the flights. As if that wasn't annoying enough. After landing, we had to wait an additional 50 minutes to receive our luggage! In all, it was an hour and a half after landing that I had my luggage in hand and finally got to leave the airport. You must pay to select a seat. You must pay to have a carry-on ($35 to $60 depending on when you pay) or any luggage at all. Basically you must pay a little extra for everything. The seats are a piece of sheet metal with 1/4" of padding, do not recline, and have less leg room than any other airline in my experience. There was an empty exit row seat, and as I am tall (6'2"), I thought it wasn't unreasonable for me to ask to move. When the flight attendant walked by, I had to say excuse me several times, each time louder until I was virtually shouting. When she finally acknowledged me and I asked about the seat, she said sure, you can move, for $50."
Cons: "The flight was delayed for 7 hours, and the airline took almost 4 hours to even tell us what our options were for connecting flights."
Pros: "I país for seat 25...$12."
Cons: "I would not FL y any more for Frontier"
Pros: "The crew and their good nature under difficult circumstances were the only bright spot in an otherwise very disappointing experience."
Cons: "Unacceptable to have to pay $45 for a carry-on, especially with no advance warning about this charge. Also insulting that water was the only free refreshment, with charges for everything else. The 3-hour delay was in part due to bad weather, but at least 1 hour was due to taxiing out, then holding for recalculating the route, then returning to the gate where it took an additional 30 minutes for the fuel truck to arrive."
Cons: "Flight originally schedule for 6:30 am - did not depart until after 8:00 am due to multiple delays."
Pros: "Low air fair"
Cons: "Flight delays and the expensive cost of baggage and carry-on luggage."
Cons: "The credit card sales pitch. Too long and loud. People were trying to sleep and were rudely woken up and subjected to that !"
Cons: "Don't have food free inside the fly"
Pros: "Everything was ontime - and the flight was even a few minutes early. I like the streamlined seats - they are a little firmer which is actually better for one's body than more cushiony seats."
Cons: "Knowing it's a no-frills airline, I expected every additional thing to cost money, which can be kind of a nuisance, but I was prepared and did not mind. My main complaint would be more about the airport - the Frontier gates have only one shop - a Dunkin donuts nearby. A magazine stand and other eating establishments are always nice to have near the gate! This is more a complaint with IAD than with Frontier"
Pros: "The hotel and meal vouchers"
Cons: "The stay over in Denver"
Pros: "The flight was smooth and the check in wet quick."
Cons: "That I had to pay for a carry on."
Cons: "I will be hesitant to fly with Fromtier again. They nickel and dime you for everything!"
Cons: "Flight was delayed a hour because of mechanical problems. Charged $45 for a carry on."
Pros: "Price, ease of boarding"
Cons: "Those seats are barely one step up from wooden benches."
Cons: "The crew was rude and not friendly nor professional. Small seats that don't recline. You have to pay for a can of soda. A small cup of water was free. No phone charging outlets. I'll never fly frontier again."
Cons: "The check in was soooo slow, the person who was helping did not know what she was doing."
Pros: "The crew were all very nice and the plane was clean"
Cons: "The seats didn't recline and over all very basic."
Pros: "Getting a $25 credit for the flight being delayed"
Cons: "VERY delayed flights. The seats did not recline. WAY overcharged for seat and carry ones. Not even complimentary water (after an almost 4 hr delay). No inflight entertainment."
Pros: "The crew. That's it."
Cons: "Biggest regret buying this "discounted" ticket. Not a real discount. Found out there were a bunch of hidden fees when I was checking in. They charge $60 for the checked bag EACH WAY and was super shocked they charge for a CARRYON!! Unbelievable. None of the regular seats recline whatsoever unless you pay more hidden fees just to have your seat not be straight up the entire time, and there is no front table to put a computer. To save another dime, they installed some super cheap 6 inch x 3 inch mini ledges that they call tables. I'll NEVER fly with Frontier again. They also refused to let me check in early so I had to sit and wait for hours since they refused to give me a boarding pass until I came all the way back to ticketing exactly and only exactly at 2 hours before boarding. Worst flight. A total shame since the crew was incredibly nice."
Pros: "Price of fare."
Cons: "On Frontier, you get what you pay for, bare bones transportation from point A to point B. Seat positions were fixed, and Frontier have clearly put a great deal of effort into cramming as many people as possible into the aircraft. Food and drink, any did and drink, were available only for purchase. There 's no entertainment, even for purchase."
Pros: "The flight was okay. It wasn't out of the expected."
Cons: "It was annoying to find out that I had to pay $45 for a carry on. Wish I had known beforehand. Was pulled to the side after they scanned my ticket but was not given a reason why. Since I made it to my destination, I don't care that much."
Pros: "When all the add ons are factored it is no cheaper than delta."
Pros: "All of the people that worked for frontier were super friendly! That was the best part of the experience!"
Cons: "The seats were extremely uncomfortable! Standing for the duration of the flight would have been preferable! Ugh also the extra charges for bags and drinks are a rip off!"
Pros: "Flight arrived a little early as usual with flights from Dulles near DC to Orlando airport"
Cons: "Seats were a little cramped but hey its a cheaper flight."
Pros: "flight attendants attitude was great & front desk helped me find my gate since there was a change also great service"
Pros: "I did not like the fact that I had to pay for a seat on the plane for I thought that was already in the payment when I purchased the flight and I never knew I had to pay for a carry on bag for I have flown with frontier once before, I guess time comes about a change. Oh yeah, there was no SNACKS, no peanuts or crackers provided, just water etc."
Cons: "The flight was good and the landing was smooth"
Pros: "Great flight times. Decent service at check-in. OK mobile app."
Cons: "Seats were like a WWII surplus cot. No snack service on a 2.5 hour flight because of peanut allergies. Not a bargain."
Pros: "All OK."
Cons: "Could not recline my seat."
Cons: "Got delayed 2 hours and all they gave us was $25 towards a future flight that we booked....within the next 90 days. Would have been great if they had given us money towards carry-ons or our current flights."
Pros: "Will not seek out Frontier airlines. Way to many "surprise" charges. Awful flight ... very uncomfortable despite paying $50 for extra leg room seat (C1) Long delay (45 min) getting bags."
Pros: "Direct flight."
Cons: "When I went to check in for my super cheap flight suddenly I had to pay to pick a seat! I've come to expect to pay to check a bag but this was such a lie to pay for the flight and then have to pay to have a seat. Did I buy a standing room only?"
Pros: "Boarding was easy. On time departure and on time arrival."
Cons: "Short flight so no food or entertainment. Initially crew said would be coming with cart with complimentary beverages and then they said they weren't but you could buy items."
Pros: "Charges for carry on luggage should be disclosed PRIOR to the purchase of the ticket"
Cons: "Customer service is terrible took FOREVER to get someone on the phone which was null because she was COMPLETELY clueless about everything pretty sad every question she was asked she put me on hold tof askin amother agent. But no worries I will not fly again."
Airlines flying from Washington Dulles Intl to Kansas have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Washington Dulles Intl to Kansas
Masks required on board, masks provided on flights from Washington Dulles Intl to Kansas
Social distancing seating
Middle seats unavailable to book on flights from Washington Dulles Intl to Kansas
Testing for antibodies, testing for symptoms for flights from Washington Dulles Intl to Kansas
Waiving of change fees. Search flexible flights from Washington Dulles Intl to Kansas