Daily cleaning, installation of cabin HEPA filters
|August||Best time to beat the crowds with an average 3% drop in price.|
|December||Most popular time to fly with an average 11% increase in price.|
Average price round-trip
|$307||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
United Airlines, Ethiopian Air and Delta have all waived their change and cancellation fees on flights from Washington Dulles Intl to United States. Confirm policies on booking site.
Delta, Southwest and Alaska Airlines do not allow booking a middle seat on flights from Washington Dulles Intl to United States.
The cheapest ticket to United States from Washington Dulles Intl found in the last 72 hours was $119 one-way, and $184 round-trip. The most popular route is from Washington Dulles Intl to Los Angeles, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $34.
Air China flies most frequently to Los Angeles from Washington Dulles Intl. In general, Ethiopian Air, Lufthansa and Air New Zealand fly the most to the United States.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries, UK, Ireland and Brazil in the past 14 days. Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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Scores according to KAYAK customer reviews
Pros: "Nothing particularly stands out. I did arrive safely."
Cons: "First class did not come with lounge access? Drinks were not cold. Bathrooms were falling apart and came with a disgusting odor. Time to retire these aircrafts."
Pros: "Flight attendants were nice based on the situations beyond their control."
Cons: "Flight was delayed for about three hours, due to mechanical issues with the second engine not starting. We sat on the the plane for over an hour and half. Some people that missed their connection flights were offered hotel stay. Others that had no connection flight was not offered anything for the several hours of delay that occurred."
Pros: "The chekc in person was very helpful."
Cons: "The plane was too hot and the pilot did not accommodate the passengers request. More than just me made the same request."
Cons: "I have traveled with my luggage plenty of times through airports and the flight from washington to jacksonville, my luggage came back to me cracked and broken. I was surprised that Delta handling was worse than any of the cheaper flights I normally take and will not be checking any baggage with Delta again."
Pros: "My flight was canceled but Delta rebooked me on a flight leaving at about the same time as my original flight, which arrived just a little later than originally anticipated"
Cons: "My original flight was canceled"
Pros: "The fact that there were no snakes on this plane :-)"
Cons: "Same issue... there were no snakes on the plane :-/"
Pros: "Flight attendants and cookies. That's it."
Cons: "We left DC late because of Delta's inefficient boarding process. We landed in Atlanta late. Our flight to Sioux Falls left early, without us. My pregnant wife and I made it to the gate 4 minutes before the scheduled departure and they told us the plane was already gone and there was no way for us to get on the plane. Our bags did make it to Sioux Falls, so my wife didn't have her prenatal vitamins, , we had no clean clothes and we were forced to spend the night in Atlanta. The saddest part of yet another terrible experience with Delta was that they offered us a "discounted" room at a terrible Howard Johnson for $72. I looked online and the same hotel was $65 to book on Kayak. So basically Delta was trying to scam us after they screwed us. Thanks Delta! Instead we paid $200+ to stay at an airport hotel. Every time I fly Delta I regret it, yet occasionally I get forced to take their awful airline to get somewhere I need to go. It never fails to add another bad Delta experience to my long list of failings from this SAD!!! airline."
Pros: "Everything went smoothly."
Cons: "Like ALL planes today, too crowded."
Pros: "Crew did a great job. Got us out a bit early which helped reduce anxiety of a close connection. Felt taken care of."
Cons: "Lack of leg room"
Pros: "Seat and headrests especially were nice"
Cons: "Very bumpy rides in both cases"
Pros: "It's a nice, comfortable flight with plenty of entertainment options."
Cons: "The coffee on board is lousy, but I'm not sure that is much of a surprise."
Pros: "It was quick and on time relatively smooth flights with little turbulance."
Cons: "Economy seats are too small you literally can't move your elbow without hitting the person next to you. And there was no point at which we weren't all touching legs."
Pros: "The in flight entertainment and the pilot being informative about what was going wrong at the Atlanta airport."
Cons: "The insane process that followed the flight of rebooking - it would have been VERY HELPFUL to have access to the inflight internet so that I could have rebooked my missed connection before we landed in the ATL airport where it was past midnight and there were hardly any staff available for us to talk to and the lines to speak to anyone took literal HOURS to get through."
Pros: "Very friendly staff and the onboard meals were surprisingly good. Korean Air may quite possibly be my favorite airline."
Pros: "I was automatically upgraded."
Cons: "I was upgraded, which I appreciate very much. However, I was upgraded to a window seat. With my bladder situation it was comfortable. This is why I only book aile seats."
Pros: "Got us there on time. not much more can ask for on a short flight"
Cons: "Wish Delta offers more reasonable and available business class awards"
Cons: "After more than an hour on the tarmac.. would be nice to have water availatfor passengers."
Pros: "On time!"
Pros: "Fast as always. Very professional"
Cons: "Inwasny aware my small pocket knife wouldn't be accepted at the airport even though it has been cleared before and the staff was a bit rude about it.the food"
Pros: "Everything was great"
Cons: "Nothing everything was fine"
Pros: "Plane was clean, staff helpful"
Pros: "The leg room and freedom of not having another seat in front of me throughout this flight was great. It made getting comfortable a lot easier."
Cons: "We couldn't hear the overhead announcements at all. Seated right next to the turbine intake on the wing made the amount of ambient noise especially high, so all the in-flight announcements were pretty much unintelligible."
Pros: "Friendly staff. On time departure and arrival."
Cons: "1- 2 hour delay in Atlanta, 2- Missed my RJA international connection from JFK, 3- My luggage was not delivered to me by Delta in New York. 4- Had to spend one night in a NY hotel, and pay $185 for it, and I was told that Delta doesn't pay for the hotel because the delay was caused by New York Air Traffic Control. 5- After Delta re-booked me on Air France the next day, I made it to Amman, Jordan a day late without my luggage; which arrived another day late."
Pros: "Everything was good. The crew was friendly and helpful. The food was delicious and there was more than enough. Boarding was fast."
Cons: "On my flight from Munich to Atlanta, the movies and tv series wouldn't play. Only the games worked."
Cons: "Being scammed by the Chinese, China Southern"
Pros: "Flight attendants were very nice"
Cons: "Overbooking flights"
Pros: "The in-flight service was good."
Pros: "The crew were AMAZING and made the flight so much better. Boarding was easy. I also love that the pilot acknowledged the Service men and women on our flight."
Cons: "The older plan didn't have some of the perks that I expected from Comfort +... No conformed headrest, no USB plugs... I paid extra for Comfort + and expected some of these things."
Pros: "The airport in Belize is much more managemable than most in the US."
Cons: "Slightly crowded waiting area"
Pros: "Drinks were passed out twice while everyone was waiting due to flight delay. There was one flight attendant that was awesome. I had asked for coffee due to migraine. I was stuck in the last row, back of the plane & had seen other people with coffee. The flight attendant told me no, I would have to wait for 3 more hours for coffee at breakfast. A smiling face showed up within minutes & asked if I wanted coffee. She told me that when she hears someone else say "no" that she thinks it should always be "yes". She was the African American flight attendant (wish I would have got her name). She brought me coffee, offered tylenol & checked in on me again later."
Cons: "Food wasn't very good. Most of the service was fair at best, crew, no smiles, looked irritable. Our flight had been delayed about 4-5 hrs so passengers & staff grumpy. Poor selections on the movies. No charging stations in the seat. This plane was very noisy so I was really glad to have noise cancelling headphones. Very expensive to select seats as it was bought through a non-Delta site to get the desired connections."
Pros: "Long flight but smooth despite delays"
Cons: "Delayed by 2.5 hours."
Pros: "Flying to Portland was trouble free."
Cons: "No complaints here"
Pros: "i got to Atlanta safely"
Cons: "what can cookies and a cup of juice do for me with all the delays ? i was hungry and tired. Seriously DELTA, it was a horrible time. i deserved a compensation from Delta for the entire day."
Pros: "The ramp agents and crew were excellent and they were professional."
Cons: "Flying in first class and watching all the economy passengers dragging multiple carry ons to save a baggage fee"
Pros: "Seats, video and overall comfort are all very nice on the new 900's."
Pros: "Great service. On time flight."
Cons: "I reserved my ticket through Kayak.com. They auto populated my name and added my maiden name. Because that did not match my passport I was charged $50 at the counter to make the name change. Additionally this took a very long time and we almost missed our flight. I am currently fighting with the airline to get reimbursed."
Pros: "Delta Club"
Pros: "Good and crew were great"
Cons: "Seating was horrible. No leg room, and I'm only 5'9" tall. Tray table was broken. No cushioning in seat. We're likely to look for other airline choices for long future flights"
Pros: "Economy seats are comfortable. I wasn't compressed in any way sitting in a window seat. Delta is my go-to airline. Not always the least expensive, but it's usually a pleasant trip."
Cons: "My selection was not available"
Pros: "I am 6'6" 300 pounds ... So I regularly book first class for trips over 2 hours in length ... Delta remains my #1 choice for both value and overall experience in first class. The difference between Delta and all other domestic carriers is just overwhelming. United and American/US Air could learn a lot from Delta. I could have flown this trip direct on United, but chose to fly through Atlanta on Delta for less money and a better experience from the baggage check to the gate to the in-flight experience."
Pros: "Great Delta crew at check in and boarding!"
Cons: "Rear of plane very hot after passing through a very cool front. Service without a smile. "Don't have that" monitors on seats were almost useless."
Cons: "flight boarded late causing problem with connecting flight"
Cons: "Seat would not recline, temperatures in the cabin were exceedingly cold. Seemed like the crew were rushing to get everyone out. Stepped into large crowd of people boarding the plane we had just been on. No announcements or help finding connecting flight."
Pros: "boarding and gate agent were superb"
Cons: "temperature in the cabin was hot enough to roast a turkey"
Pros: "They provided a lot of entertainment options. They also kept the lights dimmed so it was easier to relax."
Cons: "It was extremely uncomfortable. I couldn't sleep a wink due to how uncomfortable I was. My knees just ached so bad I couldn't sleep without waking up in pain.I wish the seats could lower for shorter people like myself."
Pros: "The staff was very polite and helpful."
Cons: "Seating is still too crowded for real comfort"
Cons: "The seats are extremely restrictive and in a aisle seat I had the gentleman sitting next to me with thighs touching and attendants brushing by me as I squished to left to avoid contact with him. Entertainment screen between center seat and window seat so I just didn't even try to look at it and mostly just leaned forward to have a little space. Also another inch or 2 was taken by person in front of me putting their seat back. With such restrictive space why is this even possible??? Flying has become ridiculous and I try not to as much as I can."
Cons: "Speaker volume was too high."
Cons: "Small, cramped seating"
Pros: "Everything else was Fine on the flight..."
Cons: "...But having HBO NC-17 available on a public flight is uncalled for. Even though screens employ technology limit viewing from the side, the seats behind can see everything. We were thankful none of our kids were on this flight. Gratuitous sex scenes in abundance. No thanks American."
Pros: "The crew was wonderful! Especially Glenda."
Cons: "The flight was delayed six hours."
Pros: "The food was great!"
Cons: "The new baggage rule limits you to two bags in business on international flights☹️"
Pros: "Poor attitude. Seemed as though they were doing us a favor serving us. Did not pick up garbage for at least an hour. Absolutely zero personality"
Cons: "I do not like flying American. Still sitting and waiting on my flight to Waco"
Pros: "Always we have a good experience"
Pros: "Food was good"
Cons: "No entertainment on the flight"
Pros: "Met expectations. Landed early."
Cons: "Seats harder than expected"
Cons: "Having my 5am oneway flight cancelled 3 hrs before flight time resulting in rebooking with layover and tripple the time it would have taken to get to my destination"
Pros: "For tall people more room for the legs"
Cons: "The Seats aré very near"
Cons: "Not able to check luggage all the way through"
Pros: "Landing at destination"
Cons: "Plane, food,seat, entertainment and missing flight crew"
Pros: "Great entertainment system at each seat"
Pros: "Excellent entertainment options"
Pros: "Slept very well in business. Great crew!"
Pros: "Got me to destination, I slept the whole way."
Cons: "Delayed for about 15 minutes on arrival, something about maintenance and the entry door."
Pros: "The friendly personal"
Pros: "In seat entertainment"
Cons: "Boarding sequence"
Cons: "Self check-in staff at Seattle was not that helpful."
Cons: "A guy passed out prior to boarding, then they put him on the flight. We push back from the gate and start the engines and the guy passes out again. Now we are delayed 35 minutes. Why did they put someone one the flight that was clearly sick before he ever boarded then you make everyone miss their connection in Dallas. We got to the gate for our connecting flight 9 minutes before the pushed back from the ramp and they would not let us on??? WTF poor customer service!! Fly southwest from now on!"
Cons: "Boarding was slow. Flight to Chicago which was at the same gate took way too long to board. Could not figure out the problem. Took WAY too long to get wheelchairs to unload passengers off the plane that was to take us to Dallas. Sat on the tarmac for additional 20 min. Delay cost me an additional 2 1/2 hours later in Dallas and FIVE hours in London airport!!"
Pros: "The flight was on time and the crew are nice with the people"
Cons: "Too crowded not able to take my other luggage on board."
Cons: "I ask many AA customer assistance this question no body help me understand. I buy a seat and a 70$ extra for a premium what does this seat offer , what am I paying 70 $ for"
Pros: "Friendly Staff - on time"
Cons: "No leg room even though I paid to upgrade my seat !"
Pros: "I did like sitting on the left side of the plane. There's a little more room. I feel it's horrible how the airline charges so much and cram so many seats in one air craft. Making it a miserable flight."
Cons: "See above"
Cons: "no food"
Pros: "The flight was on time. It was serviced well by very friendly flight attendants. I enjoyed it very much."
Cons: "flight was rebooked to a terrible time, the next day, had to spend over $300 for hotel, extra parking, extra meal, extra day on rental."
Pros: "I liked that it was on time and that I was a safe flight. The people at the checking counter were nice and helpful."
Cons: "This flight was good, but when I fly in July I pay extra for protection and extra for better seat. Flight was canceled and they put me on different plane, which make my day in San Diego very difficult, because I miss my meeting, I didn't get better seat ither,instead I got seat in front of toilet and for 3 hours have to listen door bunging and terrible smell. I never been compensate for canceling flight or extra seat price.Nobody care even apologize. I hope that was just unforchened incident and I still like your company and still flying with AA, but I was really disappointed. Sincerely Vera Vasiley."
Pros: "We had a delay due to an equipment malfunction. They deboarded us so we didn't have to sit on a hot plane. That was greatly appreciated. The crew and gate personell in Cedar Rapids were very friendly and organized in getting us all back on the plane as quickly as possible."
Cons: "We made up time in the air to Dallas. We arrived early and waited about 15min. Due to another plane being in our gate."
Cons: "Would be nice to know ahead of time if flight is equipped with an in seat television so as to be prepared to bring headphones."
Cons: "last minute seat change to front of eco cabin (no foot room or small bag allowed)"
Cons: "Flight was nearly an hour late because co-pilot was late. Totally unprofessional."
Cons: "Some of the crew were rude, had us waiting forever get off the plane"
Cons: "I was late departing from Omaha to Dallas, then was held back till 2 p.m. to fly to Corpus Christi. I was never apologized to as well for my delays."
Cons: "American Airlines has become like the worst low cost airlines! After buying the ticket, everything else is at a cost: to select your seat, to check bags, everything. Whenever I will have a choice, I will chose other carriers!"
Pros: "Great flight!"
Cons: "Food very salty and made me thirsty all the time. Asked for plain water and stewardess had to ration amount because she said there was not enough for dinner. So just gave me a small cup and said checked back after dinner."
Pros: "Nothing about American or the way they do business is good!"
Cons: "I paid for first class seats plane broke put on another in economy seats! And everyone refused to comp us or help us out! Horrible airline avoid if possible! This was twice AA has messed me and my wife over!!"
Cons: "Poor cew service"
Pros: "Everyone was friendly."
Cons: "The delay in Fresno Saturday June 4th, 2016. Computers were down which made it very slow to check in. I couldn't upgrade to first class."
Pros: "Liked how on time the flights were."
Cons: "Nothing to complain about."
Pros: "New 737, very impressive features including personal monitor for vast entertainment selection, mapping, airport info, etc. Nice, and can turn off for personal time."
Cons: "Bad seating. Less legroom than ever. Arm rest rises only 3-4 inches above seat, useless, my elbows never came close, so on red eye cannot use to prop against for sleep. No cushioning in seat, looks great, but very uncomfortable. This may be the way it is, the crews are fine, but AA Corp. has no respect for passengers in cattle-class."
Cons: "Seats not enough padding"
Cons: "I had two hour for connecting flight on quatr airways but the flight from St. Louis left St. Louis at 335 pm instead of 2pm. When I got of flight in Dallas they were already paging me overhead as a last call for quatr airways."
Pros: "Crew were all excellent and very helpful"
Cons: "Counter and check in staff were exceptionally rude and unhelpful. The pervading attitude at Dulles was they were incredibly inconvenienced that I had bought a ticket and wanted to check in luggage and was going to fly."
Pros: "Spaciousness of the aircraft, friendliness of the crew and plenty empty seats!"
Cons: "E145 is extremely crowded. No leg room on the left side"
Pros: "Departed and arrived on time. What else could you ask for? The flight was only 30 minutes long."
Cons: "Nothing. The flight was uneventful and short. The crew as nice."
Cons: "An hour late for take off, oversold flight. NEWARK is a horrible airport. Just another day flying."
Pros: "The flight is really short, about 45 minutes."
Cons: "The flight was delayed 1.5 hours and then we sat in the tarmac for another 30 minutes. Apparently the control room people kept changing the flight path (at least 3 times) so we had to wait for it to be downloaded to the computer. We waited for the flight to actually begin longer than the actual flight. Disappointing!"
Cons: "Multiple delays. On and off plane. Conflicting info"
Pros: "The flight was delayed so much that we would not make the connection, so United placed us on an American flight coming home more than an hour later. I really got to see how much better the flights are on American:more leg room, free movies. However, United's cookies are much better."
Cons: "The flight was delayed so much that we would not make the connection, so United placed us on an American flight coming home more than an hour later. I really got to see how much better the flights are on American:more leg room, free movies. However, United's cookies are much better."
Pros: "Friendly people"
Cons: "Left 2 hours late with no real apology or offer to compensate."
Pros: "The short lines for boarding, but then again these were small flights. The flights taking off early when all passengers were boarded. The flights arriving much earlier than scheduled."
Cons: "The basic economy flight is bullshit. We both know that it's better to just buy an economic flight. So why even pretend and lie to customers to precast the basic economy flight knowing full well that's just going to force them to have to check in their bags which end up costing more than an economic flight? Why not just offer the regular economy flight price and leave it at that. If the overhead bins are full, offer the passengers a chance to check in their bags for free. What you're doing is preying on the poor who already do not have much which is why they choose the basic economy flight without realizing the full extent of the set up."
Pros: "Decent leg room. Wonderful to do the flight non-stop from NYC to Delhi."
Cons: "United. September 14 Newark to Delhi Premium Economy Entertainment screen didn't work for 1st hour of the flight. the movie list was mediocre at best. The screen was smeared with some substance. The list of movies on the United entertainment app is great (via internet) but connectivity on this type of flight is spotty so the traveler is forced back to the antique screen plane system. Dinner. Butter chicken or vegetable options. Food was bland and very small portions for the length of flight. The snack was delivered immediately after dinner was picked up. I did not open it. Looked like a hard roll with something on it. Style of service is abrupt, bordering on rude. Uses terminology that non-US travelers from different cultures would not understand, for instance do you want "white" coffee. Asked me if I had someone at home to pick up after me as she felt she was cleaning too much off the floor. Her comments appeared to be directed at me but it was not my trash (and even if it was, a better approach would be recommended). The flight attendant realized she had gone too far and apologized. Then complained about this "route" being difficult, with no one listening. She concluded by wishing me a good flight and saying that she hoped that she had not offended me. I assured her that she had. Breakfast was mediocre. Egg with soggy potatoes and an inedible sausage. Did not see what they were offering in the veggie dish. Staff seems tired and not culturally sensitive. There needs to be some retraining and consideration given to long haul menus and entertainment. I take this flight at least once a year. It continues to deteriorate."
Cons: "- The flight out of IAD was overbooked and left late. - My hand luggage was taken from me with promise of delivery at final destination - Staff in EWR was unhelpful and just short of rude - My luggage did not make the connection at EWR - There was no United staff in PoS to take my report of lost luggage -"
Pros: "This was my first time flying and I had a very comfortable and pleasant experience"
Pros: "Plane left on time"
Cons: "I know Hawaii is a domestic flight but offering a cookie and a bag of pretzels on an 11 hour flight is ridiculous. There was something wrong with screen at my seat. They tried fixing it but no luck. It was very frustrating. The second leg of my journey was from D.C. To Newark. A "puddle jumper "that you disembark from onto the tarmac, get to wait in the rain while they unload you "carry on" luggage from the back of the plane. Herd you onto a bus yelling at you" if your going to gate C this bus going to gate A that bus".No one to ask "how do I know what gate I am supposed to go to?". They definitely treated"commuter "passengers like sheep. "Thank You For Flying With United "blah blah blah"
Pros: "My flight was on time."
Cons: "No leg room."
Pros: "The crew was very polite"
Cons: "Anything but water was for extra. We weren't even offered a small snack for the price of the flight. My flight was changed three times and it was very cramped. They said there would be entertainment, but it cost as much as a movie ticket."
Pros: "Crew was very friendly and helpful. Provided connection and gate info several times and went out of their way to make everyone comfortable."
Cons: "The snacks were very bare bones. Just pretzels and soda."
Pros: "Changed gates delayed flight changed planes home late I hated this flight"
Pros: "I didn't like anything. The only positive was the polite crew . The flight was terrible. The conditions was very bad."
Cons: "Bad conditions. Bad flight. Delayed and the airport is terrible . Thank you for the safe flight. But please upgrade the services"
Pros: "No connection anywhere, efficient direct flight, on time, and comfortable"
Cons: "There wasn't anything that I didn't like"
Pros: "The flight attendant was excellent. Much better than most of your other ones."
Cons: "The flight was delayed multiple times causing me to have to literally run across airport to catch international connecting flight. Gate crew did very little to assist me in securing an alternate flight. On board crew did little to assist me in finding out information and getting me off the plane quickly to get to my connecting flight. Overall they showed little empathy and customer service."
Cons: "My tv wasn't working which made it boring for a 6 hour flight and flight delayed"
Pros: "Entertainment options were varied and kept the flight interesting."
Cons: "The check in process did not allow us to select seats until we got to the airport so we had to sit separately."
Pros: "The United crew were extremely pleasant and helpful"
Cons: "Lufthansa's website was confusing and their agents contradicted one another as we unsuccessfully attempted to reserve seats. No in flight entertainment was available"
Pros: "Couldn't have asked for more. Quick flight l. Got in early!"
Cons: "4 hr delay on the flight, terrible experience never flying with United again."
Cons: "Older plane. Entertainment was poor and limited. Food wasn'the good."
Cons: "Long wait. Not communication between employees. Poor customer. Service"
Pros: "Smooth flight until very last minute. Landing was rough, very abrupt descent."
Pros: "Flight was short."
Cons: "It was behind schedule. Cut it very close on making my connection to Dublin."
Cons: "The plane was old. Entertainment screen too small and no way to restart a show. No AC power sockets at chairs. I was sitting at back of the plane and at the time food came there was no choice - they ran out of food options. Also, the plane storage bins were too small to fit small bags."
Pros: "Lots of movies and shows plus constant tracking info."
Cons: "Closeness of seats and worn out touch screens on seat backs resulted in people behind us constantly kicking and pounding on our setbacks throughout the flight. Cleaning crew did not do a thorough job, leaving trash and used chewing gum on floor from previous flight."
Cons: "My 3rd old was very hungry and I reached out to cabin staff for any kind of food for purchase, they turned me down saying I need to wait for another hour till the dinner time. Did not provide any help there. My baggage did not reach with me and they promised to deliver it with in next 6 hours and it turned out that they took more than 18 hours to deliver my baggage to my home. My entire day got wasted waiting for this baggage to reach me. Poor communication made me wait and watch the door every hour. I tried to reach and get some information on when that baggage would reach me but no body knows."
Cons: "There was a delayed my flight, arrived late, delayed in the plane getting off, nothing but delays."
Cons: "Small cramped plan. Seats did not recline."
Pros: "Direct flight."
Cons: "Luggage got stuck in plane, 1 1/2 hour wait at carrousel! Newark sucks to get out, took two atemps with 2 GPS and 2 people trying to decifer NJ's crappy road signs!"
Cons: "Flight was canceled and announced at midnight"
Pros: "The mango sorbet"
Pros: "The boarding process got people on the plane quickly."
Cons: "None of the entertainment units worked in my entire section, about 19 rows all together. I was not able to access the light or call function. These should be separated from the media units and should be functional at all times regardless of technical issues. Food choices were interesting. The barley salad was quite strange. I would take that off the menu, if possible. It was quite inedible. Flavor profile was not good."
Cons: "Seats are a bit cramped"
Pros: "Very satisfied."
Pros: "Was pleasantly surprised by leg room in coach"
Cons: "More water needs to be offered more often"
Cons: "Old plane, old in-seat entertainment system. Since a phone or tablet won't play for hours off of battery, the usefulness of United App entertainment greatly limited by lack of outlets in Economy."
Pros: "It was a very comfortable flight with a window seat which I prefer. Service was extremely good from checkin to boarding to the onboard crew who looked after us well the whole flight. I actually thought all the food options were very tasty and portions acceptable. We even got in half an hour earlier which was a bonus."
Cons: "The trip to Dublin two weeks or so before was not as comfortable as I was assigned a seat in the very last row on the aisle which meant that even if I was able to fall asleep, I would have been jostled repeatedly by people using the lavatories in the back of the plane. Also those seats do not fully recline and if they are going to charge more for other seats in the plane, then they should be charging less for those seats which offer less space and on the aisles, unintended bumping by fellow passengers walking through tight aisles."
Pros: "Nothing. I did not know it was code-shared by United, otherwise I would never take a United flight. This is the second terrible experience in a row. Our flight was delayed. My wife and I somehow to our connecting flight by running all the way and requesting people to let us go ahead of them. However, United did not send our bags fast enought and deliverd them to our place the next day. This created a lot of inconvinience as I was scheduled to go for a business related conference in Chicago. United - you suck! Hate your service for the core. I hope I never have to fly United again."
Cons: "I did not know it was code-shared by United, otherwise I would never take a United flight. This is the second terrible experience in a row. Our flight was delayed. My wife and I somehow to our connecting flight by running all the way and requesting people to let us go ahead of them. However, United did not send our bags fast enought and deliverd them to our place the next day. This created a lot of inconvinience as I was scheduled to go for a business related conference in Chicago. United - you suck! Hate your service for the core. I hope I never have to fly United again."
Pros: "No delays and on time arrivals, courteous staff"
Cons: "No complaints"
Pros: "Crew was wonderful and snacks were average"
Cons: "The seat back was very uncomfortable but this was a short flight with a small plane. Not terrible but below average."
Cons: "The flight from United Airlines it was horrible! 4 hours delay! Overbooking of 12 passangers! Definitely this is not a company that respects its passengers."
Pros: "A good selection of recent movies to watch"
Cons: "Flight was delayed because we didn't have a pilot? They did get a pilot quickly though and the flight was shorter than originally stated so we got there about the same time we were originally expecting."
Cons: "Carry on fees"
Cons: "They held us for two hours on the plane because their paper work was wrong, the flight attendants were rude and made everyone uncomfortable"
Pros: "Nice clean new plane. Good price."
Cons: "Seats that don't recline and are hard? Are you kidding me? Honestly how much money are you really saving with not putting any cushion in them? Did anyone try flying 4 hours sitting in those seats before you decided to put them in your planes? Wow. No complementary water or snacks? You are saving pennies and causing huge customer dissatisfaction."
Pros: "New plane, clean. Friendly crew"
Cons: "No frills, minimal comfort, a cup of water is free. Why do they still tell you to bring your seat back up when they don't even redline anymore?"
Cons: "Carry on bag cost of $45."
Pros: "I arrived to my destinations on time....that is all."
Cons: "The whole negative experience started with having to pay for my carry on. Yes, this was my fault for not knowing or expecting the extra $45 each way for my carry on. Water was not given during the three hour flight - you pay for all refreshments! The planes feel like a budget experience with cheap fold down trays and arm rests that slam down making lots of noise, and there is very little foom under the seat to put a small bag. My same small back pack that fits under other airlines seats wasn't even close to going under forcing me to straddle for the the entire flight. I will NOT use Frontier again. The airline feels like Alligeant that costs much less. I'll stick with Southwest!"
Pros: "It flew"
Cons: "Seats felt awful Fees brought price to more expensive than Southwest Plane departed 45 minutes late"
Pros: "Despite technical issues and a delay in boarding, they got us to the destination on time. Polite and helpful crew."
Cons: "Why do passengers have to take their luggage themselves to another conveyor belt after checking it in at LGA?"
Pros: "Gate convenient to security...ground crew and flight crew very professional. Smooth take-off and landing."
Cons: "Atlanta airport shut down early. Struggled with long hikes to baggage claim and car...no assistance with heavy personal item."
Cons: "Did not like the nickle and dime approach: 1) Pay extra to select a seat or get randomly assigned to a middle seat in the back 2) Pay for your checked bag; or pay more for your carry on. One or the other please, but not both! 3) Understand that all airlines charge for food these days, but water? Really?"
Cons: "To pay for every bags"
Pros: "The price is reasonable. Good service!"
Pros: "early arrival. smooth flight"
Cons: "you charge for everything!"
Pros: "The leg room was sufficient."
Cons: "I didn't like that the seats don't recline in the emergency exits and that there aren't any accommodations for tall people for the flight. More specifically the bathrooms."
Pros: "Liked that it was cheap and that it got me to my destination."
Cons: "The flight was significantly late (both of my Frontier flights were), the seats had no padding, the tray-tables were half-sized so that you couldn't put a laptop on them. I would not recommend Frontier to anyone unless they absolutely cannot afford another airline. There are affordable airlines that do cheap flights well. This is not one of them."
Cons: "The seats weren't uncomfortable, and the service lacked to the point were even soft drinks were $2"
Pros: "The crew was very courteous and attentive."
Cons: "Significant delay due to computer problem. Very uncomfortable seating."
Pros: "It was inexpensive, at first Made it to destination safely"
Cons: "You had to pay for carry-on The seats on the plane were comparable to fold out lawn chairs. Plane needs updates, wifi"
Pros: "Checking in was fast and easy. Boarding too. On time."
Cons: "No food or drinks except if you spend a lot of $"
Cons: "Don't fly, they charge you for everything ,even a carry-on $65 and they are super rude. They made my brother miss his flight because he was 35 minutes before take off instead of there 40 minute rule. Don't do it !!!!"
Cons: "Next time i will travel with jetblue airline bcoz first luggage with carry on is free even for economic ticket. But for frontier must pay even for carry on. Jetblue serves free snack and drink. But F. Airline had no thing"
Pros: "i arrived almost 40 minutes early than the stated arrival time...unfortunately my ride was not there based on the flight's posted arrival time"
Cons: "no participation in tsa pre check. was not aware ahead of flight, otherwise would not have used airline. no complimentary drinks. boarding was 20 minutes early, another inconvenience as a result of having to go through security check. will not use airline again."
Pros: "The crew was very helpful."
Cons: "The pilot brought the plane into the airport extremely fast and jerky. I was afraid. My daughter was afraid. People in front of us were afraid. If he had warned us, we may not have been so nervous. Was he trying to make up time because of the weather problems in DC? It wasn't worth it."
Pros: "Flight was on time"
Cons: "Hidden fees for bags and seats. Make sure you read their website and figure out a game plan for your bags of you don't want to pay. Pack light!"
Pros: "Crew was good Plane left on time"
Cons: "Boarding, Boarding, Boarding Everyone with a carry on being forced to pay Yelling and screaming at gate agent about baggage fees Total cluster FXXX in the gate area."
Cons: "The flight was delayed for nearly 4 hours, without notice or explanation for most of that time - even though it was a foregone conclusion, because a replacement aircraft had to be flown from CA to FL for maintenance reasons. Then, the counter personnel were arrogant and offensive in dealing with disappointed passengers (who would not be arriving at their destination until 2 am). Frontier is absolutely the worst airline I have dealt with in the past several years, and I am not likely to ever book a flight on Frontier again - especially since the hidden fees tend to make the ultimate price nearly the same as other airlines."
Pros: "Ariving safely at my destinations"
Cons: "Price gouging .. sneaky tactics...what no snacks or water! OK snacks maybe... but water really?"
Cons: "Our flight was significantly delayed do to mechanical issues and they offered little feedback and zero sympathy. The plane is cheap, seats uncomfortable, did not recline, no entertainment, etc. Very low budget airline. I will not ever fly Frontier again."
Cons: "Long delay, was given food vouchers when restaurants were closing and could not use. When we reached destination trains were closed had to climb down stairs"
Pros: "Finally had a Frontier flight that didn't have any issues. I don't fly them that much for that specific reason, but thankfully, this one was uneventful."
Cons: "I had to have my friend who was driving take my bag back to avoid paying like $60+ to check it. (Flew SWA to and Frontier back)"
Pros: "I knew about the extra cost for baggage so that was fine. If I didn't that might have been an issue, but after flying Spirit, Frontier is in another ball park. If there is ever a choice between Frontier and Spirit, I will always choose Frontier."
Pros: "I had a good experience overall with the flight being on time, the crew being kind, and the boarding process bring smooth."
Cons: "However, this was my first time flying Frontier and while I was happy with the flight price, I was unhappy to learn that I had to pay to carry on my bag ( a first), to select any seat, not just premium seating and pretty much everything else. I understand the need to stay competitive, but this felt like I was being nickeled and dimed for everything."
Pros: "It was my first frontier flight. I appreciate the rates that frontier offers. However, the charge you for everything else (seats, bags, food, etc). I can complain though especially withbthe rate I received for a riundtrip ticket. The flight was not bad, it was 1 1/2 so I was looking for anything fancy. A longer trip I definitely would pay for comfort and amenities. The crew was pleasant and the plane was clean."
Cons: "There wasn't much I didnt like other than the charge for everything, but as i mentioned before how can i complain when my roundtrip ticket was so inexpensive. If you have no bags then you are good. This is definitely a good airline for business travelers who are moving back and forth for work. Although there is no wifi."
Cons: "The delay"
Cons: "The chairs were uncomfortable and they charge for everything including pretzels and drinks."
Cons: "The price did not list the additional fee for carry-on. On my round-trip flight, the carry-on fee was 45% of the price of the ticket itself. That is ridiculous. I will never fly Frontier with carry-on again. Maybe just never fly with them generally."
Pros: "Arrived early"
Pros: "Because I am handicapped, I am often unsure of the welcome or help I will receive. On this flight the two male attendants were very helpful and gracious. In fact, one of the attendants went out of his way to help me with my tote and anything else I needed. Trust me this does not often happen. Usually it is the passengers that give me a hand rather than the staff, so this was a welcome surprise."
Cons: "Again, because I am handicapped, I need assistance getting down the ramp and on board the plane. Usually, someone escorts me or wheels me to the door of the plane. On this flight, no one showed up to help me get down the ramp, so I was on my own, and it was a difficult trip at best. I barely made it, but the assistance I received on board made up for the negligence in boarding."
Pros: "Very good flight. Nice crew. Relatively on-time departure/arrival."
Cons: "Like the others who've commented, I was not aware that there were charges for seats, carry-on, and all food and beverages (excluding water). The additional charges added another $110.00 to the cost of my ticket. This is my first time flying Frontier. I may fly again in the future, but customers need to be aware of these additional costs."
Cons: "Frontier nickel and dimes their customers for EVERYTHING. The seats are tiny, and look like they are molded out of a solid piece of plastic, and feel like it too. Being charged to select your seat on the plane is too far..."
Pros: "Peppy flight attendants."
Cons: "Like other reviewers here, I was extremely disappointed with Frontier. The round trip flight I purchased was advertised at $178. At no point during the purchase of this flight was I explicitly and directly warned that Frontier charges, at minimum, $30 (each way) to CARRY-ON luggage that must be placed in the overhead compartment. I do not know the cost to check baggage, but I assume it is comparable to the carry-on fee. In my ethically driven opinion, the round rip price of the trip should have been advertised at $238 to account for the baggage fees. I WAS MISLED. To make matters worse, because I was blissfully unaware of Frontier's carry-on policy and failed to read the fine print while checking in online, I WAS CHARGED $60 AT THE GATE to carry on my roller board. When I asked the gate agent to explain the charge, she - without eye contact and with a mean tone - condescendingly attributed the charge to my stupidity. She proceeded to spit this attitude to the DOZENS OF OTHER CUSTOMERS WHO WERE UNAWARE OF CHARGE AND HAD TO PAY AT THE GATE. In sum, I will end up paying an additional $90 in carry-on baggage fees. I will not fly Frontier again."
Pros: "Got us there ahead of schedule."
Cons: "Pack them in like sardines."
Pros: "The plane crew was amazing, friendly and service oriented. The baltimore boarding crew, borderline offensive when asked about the baggage fees(probably because she's tired of being the front line of complaint) but still poor attitudes don't soothe customers irritability with questions."
Cons: "Fees after fees, to breathe to carry on seat purchase I mean what did the initial ticket even buy?!?? Stop give the full cost up front instead of slowly taking money from passengers. I Won't fly frontier if I don't have to again, it'll be my very last choice."
Pros: "This airline is great , great prices and staff is courtiers"
Cons: "The seats are different from the green seats that I like I'm the past. The seats does not lean back , the space is too cramped"
Pros: "Plane was clean and looked new. Pleasant flight crew. Low fare was great!"
Cons: "Seating area cramped and uncomfortable. Narrow seats pressed me up against seat mate (awkward with a stranger). Tiny arm rests and tray table. Too close to seat in front of me with little leg room (and I am not tall). For this reason, I would not choose Frontier again if I had another option."
Cons: "I can tell you this is the most terrible flight experience ever. They are just interested in how to withdraw money from you. If you make a mistake, it is a great chance for them to make money. They have no intention to help you and to make you comfortable. You are just a cash cow to them. I swear I will not use this terrible flight."
Cons: "They don't even go around and offer you a water. They're pretty much nazis about the personal item rule. If my personal item fits underneath the seat, it should be fine. I would quit my first day if I had to be a worker at Frontier dealing with angry customers like I witnessed."
Pros: "Getting off the plane and knowing therv are other options like Delta, United, Southwest ..."
Cons: "Extra fees: nickel and dimed to death, boarding agent in Dulles and gate agents in Atlanta lacked customer service skills."
Pros: "Good flight. Crew was nice."
Cons: "Wish I had upgraded my seat for more room."
Airlines flying from Washington Dulles Intl have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights