Find Cheap Flights from Washington Dulles Intl to London Gatwick (IAD - LGW)

Excellent entertainment, tons of options from movies, tv shows, music and audiobooks. Makes a long flight go by quickly!

Would be nice to have a small complimentary snack.

The beet salad and the bouillabaisse were both excellent. The flight attendants were attentive and helpful. Wide selection of entertainment choices.

Our connection from Zurich arrived as boarding had begun in Reykjavik. When we arrived at the gate, it looked like business class had already been called, so there was HUGE mob gathered about the gate including small children. An employee worked her way through the crowd randomly checking passports and marking boarding passes. Eventually we made it onto the shuttle which drove us out to the plane. I wouldn't like to fly Icelandair overnight because I wouldn't be able to sleep at all in the business class seats since they don't recline that much.

Entertainment choices, crew, seats, overhead space

No free food, even on a 5 hour flight. Boarding process in Iceland was not very good - no communication, we stood on 1 line for a long time and it didn't move, and they didn't board by row numbers. The good news is that the plane (767) had plenty of overhead storage, despite everyone (it seemed) bringing a carryon.

There was no indication when I made the reservation that there were 2 types of economy fare. I had to pay 86 Euro extra per checked in case.

Good movie options

Awful food, slow service

The aircraft and service

Don’t know

The guy who handled duty free

About everything else. The boarding process was chaotic, slow, and lacked any sort of communication. No one was queuing properly and the airline staff failed to address this or even announce we were boarding! Had to bus there and this was slow and tedious. Had the same problem with queuing once at the plane. Flight was delayed and this was not mentioned or apologized for at all. The seats were jammed in and uncomfortable. The bathrooms were disgusting and not checked by staff. Landing was barely announced. Just an awful airline all around. Won’t book with them again if I can help it!

There was utter confusion as where to board and the absence of a gate agent

Efficient, not too uncomfortable. I would fly them again.

Food - not enough choices and very little that could be a "meal." I was on a long flight from Europe, was very hungry and wanted a real meal. Also, on European flights, you would think SOME offerings would be included (but they were not!).

There was a wide selection of movies and TV shows.

I ordered the chicken salad for the small meal that we had, but I didn't care for it and didn't eat much except the roll. The boarding instructions were difficult to hear and the business class passengers were checked into a very small area between the lobby and the jetway where we had to wait to make sure the plane was ready for boarding. I'm 5'2" tall. The seats were roomy and comfortable, but I was unable to reach the footrests and the seat didn't recline very far.

The staff were nice, the food was decent (if a little pricey), and the in flight entertainment system generally works well.

Website doesnt work properly, boarding process is a mess, foos options at Reykjavik airport are expensive and not that good, and the in flight announcements were very hard to hear. Also, the pilot made an inexplicably hard landing in Boston on a fairly clear and calm day.

cleanliness and attitude of the crew were aweomse

video screen should include games to pass the time

I was upgraded to saga class.

I was upgraded to saga class but still no free wifi. I missed my connecting flight because Iceland air was delayed. Not impressed. Hoping to get my flight I had to re book paid for.

Entertainment choices, crew, seats, overhead space

No free food, even on a 5 hour flight. Boarding process in Iceland was not very good - no communication, we stood on 1 line for a long time and it didn't move, and they didn't board by row numbers. The good news is that the plane (767) had plenty of overhead storage, despite everyone (it seemed) bringing a carryon.

Loved the personalized tv in front of me and plenty of space above me in the middle seats!

There were no snacks

The staff were nice, the food was decent (if a little pricey), and the in flight entertainment system generally works well.

Website doesnt work properly, boarding process is a mess, foos options at Reykjavik airport are expensive and not that good, and the in flight announcements were very hard to hear. Also, the pilot made an inexplicably hard landing in Boston on a fairly clear and calm day.

Staff were nice

The seats were exceptionally narrow. Seats were firm and uncomfortable, my entire body was aching and it was impossible to sleep bc the cabin lights were on the entire flight . I’ve flown to Europe via British airways before and I can’t even compare the two. THe thought of having to fly back in the same aircraft is giving me cold sweats and i wish I didn’t have to

the plane was late

Great selection of entertainment.

No complimentary free alcoholic drink with your meal on the Aer Lingus Flight.

Pretty good flight for a good price.

It would be so nice to have tea and/or coffee served before landing. oming in at 5am or 1am North America time is difficult and if you have to travel more that day a cup of coffee or tea sure would help. Serving tea and coffee at ten pm after serving dinner isnt good if you want to sleep..just keep it warm and serve it before we land.

Seats were a little more comfortable than other airlines.

Charges for food

cleanliness and attitude of the crew were aweomse

video screen should include games to pass the time

Efficient, not too uncomfortable. I would fly them again.

Food - not enough choices and very little that could be a "meal." I was on a long flight from Europe, was very hungry and wanted a real meal. Also, on European flights, you would think SOME offerings would be included (but they were not!).

There was a wide selection of movies and TV shows.

I ordered the chicken salad for the small meal that we had, but I didn't care for it and didn't eat much except the roll. The boarding instructions were difficult to hear and the business class passengers were checked into a very small area between the lobby and the jetway where we had to wait to make sure the plane was ready for boarding. I'm 5'2" tall. The seats were roomy and comfortable, but I was unable to reach the footrests and the seat didn't recline very far.

Great selection of entertainment.

No complimentary free alcoholic drink with your meal on the Aer Lingus Flight.

Staff were nice

The seats were exceptionally narrow. Seats were firm and uncomfortable, my entire body was aching and it was impossible to sleep bc the cabin lights were on the entire flight . I’ve flown to Europe via British airways before and I can’t even compare the two. THe thought of having to fly back in the same aircraft is giving me cold sweats and i wish I didn’t have to

Not a lot

Flew Aer Lingus twice during our trip and not impressed. Disorganized, late, confusing check in to the point we almost couldn’t check in, and very rude staff from check in to air hostess. Ryan air was better

Pretty good flight for a good price.

It would be so nice to have tea and/or coffee served before landing. oming in at 5am or 1am North America time is difficult and if you have to travel more that day a cup of coffee or tea sure would help. Serving tea and coffee at ten pm after serving dinner isnt good if you want to sleep..just keep it warm and serve it before we land.

Very good Organisation at the Dublin Airport

No snack - expensive baggage-fee

Boarding was very quick

Non-alcoholic drinks should be free on the flight.

Staff were nice

The seats were exceptionally narrow. Seats were firm and uncomfortable, my entire body was aching and it was impossible to sleep bc the cabin lights were on the entire flight . I’ve flown to Europe via British airways before and I can’t even compare the two. THe thought of having to fly back in the same aircraft is giving me cold sweats and i wish I didn’t have to

The crew were very professional and courteous

No USB ports and no way to plug in one's personal earbuds. Sounds quality on the airline supplied earbuds was horrible. Gave up on the entertainment offerings and watched movies I had stored on my iPad. And really the worst food I've ever had on a flight.

Not a lot

Flew Aer Lingus twice during our trip and not impressed. Disorganized, late, confusing check in to the point we almost couldn’t check in, and very rude staff from check in to air hostess. Ryan air was better

They were able to accommodate our seat requests at the gate. Like the ability to watch fairly new movies for free.

Seat could use a little more cushion. Butt was sore at the end of the flight.

I was fine with a 5 hour delay I was fine with my bags not being on the same flight as me I am not fine with finally receiving my bags 24 hours later soaking wet. Everything it dripping. I still have nothing to change into now and there was no compensation offered whatsoever. Never flying with this airline again.

The crew were very professional and courteous

No USB ports and no way to plug in one's personal earbuds. Sounds quality on the airline supplied earbuds was horrible. Gave up on the entertainment offerings and watched movies I had stored on my iPad. And really the worst food I've ever had on a flight.