Find cheap flights from Washington Dulles Airport to London Gatwick Airport

Pros: "Customer service"

Pros: "Food & entertainment system"
Cons: "Tight seats"

Pros: "Every thing"

Pros: "The crew were all very polite and friendly."
Cons: "Nothing to complain about!"

Pros: "Boarding was on time and We arrived on time."
Cons: "Plane was smaller than normally flown. No room at all. 2-4-2 seat rows."

Pros: "Loved the entertainment options!"
Cons: "The crew seemed to be pretty busy"

Pros: "Flight time and layover at connecting flight"
Cons: "Food needs to improved. In all other flight Indian spice is served as Asian veg flight seat are too tight"

Pros: "Everything- hot moist wash rags & overnight kit were luxury touches."

Pros: "everything"
Cons: "nothing"

Cons: "The lost 3 of my bags"

Pros: "Excellent employees from check in desk to flight attendants"
Cons: "Food quality was medicore"

Pros: "The services was excellent."
Cons: "Delay around three quarter an hour."

Pros: "Treated very poorly no hotel stay in the airport for 24 hour"
Cons: "Nothing"

Pros: "Again a good solid basic service with good food well prepared and agreeably served by a pleasant staff. Thank you"
Cons: "Planes are a little small for a fairly long haul business service. Nice but small - so basic amenities."

Pros: "Comfortable and uneventful flight - just the way it should be!"

Cons: "There was no child meal dispite us ordering it."

Pros: "Entertainment was great, crew were polite and attentive"
Cons: "Not enough leg room for anyone over 6ft tall"

Pros: "I had a medical isue.want to cancel but miss comunication until last munite.They let my ticket dead.So sorry.Did not go..Not able to use in the future..To bad can you help?"

Pros: "Confort"
Cons: "None"

Pros: "The food was excellent."
Cons: "The middle seat was cramped."

Pros: "Great food!"
Cons: "The aircraft looks a little old."

Cons: "Very small space"

Pros: "Very friendly and willing crew."
Cons: "Sound through headphones could be better. Hope to have free onboard internet one day!!"

Pros: "not much"
Cons: "hostesses not so courteous"

Pros: "Service is good as well as food."
Cons: "The space. The transatlantic leg was awful because the space was really limited. From IST to my final destination the leg room increased"

Pros: "Amazing food. Can't believe how good the desserts were. Entertainment also top notch."

Pros: "Everything was perfect, the hours from Washington to Instanbul were perfect for night sleeping, the seats were comfortabl enough for sleeping, I didn't eat the late night dinner but the breakfast was good."

Pros: "Entertainment, flight times, price, new plane, good luxury, in between meals food offering"
Cons: "Cleanliness of bathrooms, seat room, bumby landing, no involvement from the pilot to the passenger it was like he was too good to speak to passengers and update on weather conditions, welcome greetings, landing details etc. overfilled flights."

Pros: "Everything"

Pros: "El servicio del personal a bordo fue muy bueno. La comida me pareció de buen sabor. El boarding se puede hacer desde el lounge."
Cons: "El chreck in en el aeropuerto de IAD no me gustó. Abre a las 7:10 para el vuelo de las 11."

Cons: "Noticed that you made NO announcement that you were boarding the plane whatsoever both to London and on return. NONE"

Cons: "We end up spending almost 1,200 use extra to reach Washington and return to Yaounde."

Pros: "Turkish Airlines remains my favorite - boarding process is organized, seats are comfortable, food is good, and crew is friendly and helpful."

Pros: "Easy checking reasonable wait."

Pros: "In-flight service puts US-based airlines very much in the shade - welcome on board, attentiveness, food and drinks."
Cons: "Chaotic check-in process."

Pros: "I liked everything"

Pros: "Crew is very friendly. The plan is very clean and designed well and fashioned. The entertainer movie is good but the not all the shows."
Cons: "The air condition of the two planes I used was very bad. There is only one type of food for breakfast. There is no much more to watch besides movies; no sitcoms or decomntries found"

Pros: "The company gave us a hotel for the layover."
Cons: "Seats uncomfortable"

Cons: "Food"

Cons: "Absulotely nothing."

Cons: "Rude stewardess"

Cons: "Bathroom very dirty with odors!"

Pros: "I like everything. Flight was so good."
Cons: "I like everything."

Pros: "Care and attention the flight attendance showed."

Pros: "Comfortable. Excellent service"

Pros: "Had a one hour delay without justification,but ended up landing in Douala first before Yaounde. Arrived at 4:30 am instead of 12:005am. Lost my bag up till now not seen."
Cons: "The crew, was rude to passengers with kids"

Pros: "The attendants were courteous and proficient. Even when they were being elbowed as they walked past, smiling and friendly. I will try to fly Turkish again."

Cons: "Seating was terrible. My seat was broken."

Pros: "The flight was smooth, the crew was great, as was the food. I am never comfortable sitting on a plane for 9 hours. The overall experience was very positive."
Cons: "Crsmp seating,"

Pros: "Crew and new, spacious aircraft"
Cons: "Nothing in particular."

Pros: "Quick boarding and departed on time."
Cons: "Everything else. Air Lingus is like Ryan Air with an Irish accent. No space, terrible food, very low quality entertainment system with the sound muffled and barely audible."

Cons: "Flight delayed due to late arrival of aeroplane."

Pros: "Good food"
Cons: "We arrived late to Dublin because of weather and we’re going to miss our connection to Leeds so they rerouted us via Manchester but our bags, though tagged “Rush” did not make it on the new flight and we were without them for five days! we still had to get to Leeds so we had to pay for train tickets"

Cons: "Would have been excellent but it was 30mins late"

Pros: "Crew was very nice"
Cons: "When I checked in, I was asked if I would consider taking a United flt instead of aerlingus. I agreed but the flight had already filled up so the woman checking me in offered to seat me at an exit row. However on check in I realized she gave me someone else’s ticket. It was disappointing. My first f"

Cons: "Lost bags"

Pros: "Generally a smooth experience."
Cons: "The seats are too close together. Charging for drinks is out of character for a good airline. Go back to free non-alcoholic drinks."

Pros: "Good seats. Friendly crew. They were late serving the breakfast snack, must have not been watching the time, but it made me chuckle."
Cons: "The check-in at Washington Dulles was understaffed. Boarding was chaotic."

Cons: "Should have included meals on flights that are 8hrs."

Pros: "Crew was amazing. Polite and friendly."
Cons: "Seats were not very comfortable and there wasn’t any room to put things in the space under the tray table. Food was below average."

Pros: "Crew were very friendly and helpful."

Cons: "Dublin airport - huge lines foe transfers"

Pros: "Quick, on time, professional."
Cons: "Shuttle transfers... I prefer direct to plane boarding."

Pros: "Surprised it was as good as it was having read so much negative news about what British Airways had become"
Cons: "Nothing"

Pros: "Ontime"
Cons: "Food alright"

Pros: "When my flight was cancelled due to weather they got me on to another flight right away and I didn’t miss my connection. However I waited in line for an hour and a half, maybe I was lucky because I was near the beginning of the line. There was only one person for awhile helping re route people."

Pros: "Boarding was quick and easy. The flight staff was friendly and efficient"
Cons: "Food was not good. The plane arrived late, as a result we missed our connecting flight."

Cons: "This was not a British Airways flight. They should have done a better job of communicating that. I wasn't informed until I tried to check in online 24 hours before my flight."

Pros: "Check in was great. On board crew was excellent and very attentive. Many offerings of drinks and food."
Cons: "Boarding was chaotic, free for all situation. Signage could have been better at the gate. One of the TV viewers/overhead lights didn’t work for our party. There was a large chatty group of people that were milling around, standing in aisle, talking loudly for much of the flight. I understand that there is only so much the crew could do about that."

Cons: "I had a 5 hour delay. I had to cancel the trip"

Pros: "Plane, crew"
Cons: "Boarding agent took too long to load the plane which caused a delay which ultimately had us miss our connecting flight Didn't like that Aer Lingus didn't wait for us at Dublin when they knew we were going to be a few minutes late"

Pros: "Almost everything was good. Friendly crew, easy boarding, safe flight even with lots of air gusts (thanks to the pilots!)."
Cons: "Whatever fare Kayak provided was the worst seat (last row next to bathrooms). I wouldn't book through Kayak again and instead would go through the airline directly."

Pros: "Blankets and earphones provided."
Cons: "Couldn’t checkin at British Airways; there needs to be better signage at desk. Flight was delayed and we almost missed connection. Seat would not tilt back."

Pros: "1. Friendly staff 2. Good food on the plane"
Cons: "The cost of luggage - unfreaking real to have to pay for first suit case when flying overseas and they at a cost of $100 per item!!! Definitely not recommending this airline to my friends unless they are only taking carry-on luggage. The cabin room was more cramped then usual also but it was ok."

Pros: "Uneventful"
Cons: "Nothing"

Cons: "The most uncomfortable plane that I have travelled on. Seat - unbearably uncomfortable. Toilet falling apart, parts of seats falling off."

Pros: "Boarding made sense. They boarded the back of the plane first. Kudos for that."
Cons: "The seat cushions were nonexistent. Less legroom than a mini backseat and no way to upgrade since I purchased on kayak...unless I was willing to pay $4000 more to get premium coach seats. Will not use kayak again."

Pros: "Friendly crew, clean and comfortable."
Cons: "Luggage control was a bit off, passengers criss crossing trying to find space. I think the crew could have managed that better."

Pros: "Quick boarding"
Cons: "They lost my luggage. I was with my luggage and personal belongings the whole trip. Received my luggage 2days after returning home."

Pros: "Seats and service was excellent. Flight was on time and very organized."
Cons: "Nothing"

Cons: "I bought a BA flight because I am oneworld premium member. However, I learnt the flight was operated by Aer Lingus after I bought the ticket and I had no benefits."

Pros: "Goo entertainment on Dulles Dublin sector."
Cons: "It would help if ba would hilight fact that this is a code share with are linguistic. Seat were unbelievably small and had to walk to ends of earth for both the gate in Dulles and Dublin. No free food or drink on Dublin madrid sector but thankfully not full so I could stretch out. New planes on both sectors."

Pros: "Flight made great time! Boeing 757 was disappointing as it felt extremely crowded."
Cons: "Flight attendants were not very friendly or helpful (except the one in first class that help us out when needed). Never was asked for additional beverage and no extra with dinner."

Pros: "check in was efficient."
Cons: "purchase of beverages; lack of understanding food schedule"

Pros: "Check in, boarding and flight all great"

Pros: "Staff was very cheery and thoughtful! Made the flight enjoyable."
Cons: "No boarding gate was ever given to us, nor available by looking up online. Caused us to almost miss our flight. Very frustrating to be running around and even the information desk couldn't locate our boarding gate! Aircraft also old and worn down."

Pros: "Quick boarding"
Cons: "Slow crew service couldn't get coffee served beyond first 5-6 rows before landing. Crew just putting in time chatting with each other. Couldn't get boarding pass til morning of flight."

Pros: "Crew on board were very nice and very helpful.Apart from that I am struggling to see how this is a 4 star airline. It's a joke"
Cons: "AerLingus use a Boeing757 on this route and the seats are old, uncomfortable and many have dips in them.The entertainment system is ancient and had limited stuff on it. The food was as bad as airplane food gets. The 'beef' Shepard pie was lumpy and over salted. Also you must pay for beer and wine on this 4 star airline. They use "smart flies aer Lingus " as their advert tag line. In my opinion smart flies someone else"

Pros: "Short flight to London"
Cons: "There was no boarding pass issued for the Lon - Ny trip. Additionally, when we arrived to London, there was no direct transfer from our landing gate to our departure gate forcing us to have to exit and then reenter. There was no ground avail to assist either. Since the dub - Lon flight was delayed, we have 60 min to get a boarding passes / re renter security / & had to run to the flight which was a mile all with a 2 yr old."

Pros: "Good attention to detail without being in your face... very prompt"
Cons: "..."

Pros: "The in-flight experience and service."
Cons: "The fact that my luggage did not initially transfer from the first leg of my trip to the second leg of my trip. I received my luggage by the end of the day, but it was somewhat inconvenient to not have a lot of my personal effects for several hours."

Pros: "The flight attendants were friendly and helpful. We appreciated being able to preorder better meals. Good selection of in-air movies. Sitting anywhere for almost 7 hours is no fun but it could have been much worse."
Cons: "Small seats. My tray table wouldn't stay up."

Cons: "Added 12 hours to my trip and had to rebook on another airline for the second leg. The crew was unapologetic after sitting on the tarmac for three hours. Terrible airline"

Cons: "You can't get a seat assignment until you check in at the airport. I ended up in the very back row, right in front of the galley for a 7 hour flight. No sleep for me."

Cons: "You lost my luggage with my dead mother's paintings."

Pros: "I was comfortable enough to fall asleep before takeoff. No long lines or waiting"

Pros: "All was perfect"

Cons: "Flight was delayed by 30 mins"

Cons: "Seat 31A: Headphone socket was not working properly, table was broken (didnt keep the food tablet), entertainment system crashed after pausing the movie. check-in baggage was lost during journey and still couldnt get found. Very annoying."

Pros: "flight was fine."
Cons: "very disappointed Iceland Air is charging $95 for 1 piece of luggage. This is making me rethink the "deal" because it added $190 to the cost of the flight."

Pros: "The process was straight forward. There was nothing wrong but nothing special."

Pros: "Exceeded my expectations in terms of comfort and amenities."
Cons: "Pitch is pretty tight for an international flight."

Pros: "Cabin crew was very nice."
Cons: "No food was served for an international flight. This isn’t a budget airline."

Cons: "It was so HOT in our original row (13). The woman next to us passed out, no doubt because of how uncomfortably hot it was"

Pros: "Plane was clean and well managed. Everything felt smooth as we were well taken care of"

Pros: "My headline says it all. I am a regular user of Icelandair."
Cons: "I never like it when the person in front pushes bac their seat squishing me and putting the screen on the back of their seat too close to my face, but this is true of all sidelined. They should make seats unmovable, or make everyone lie back!!"

Cons: "Very poor explanation with fare type even contain some level of fraud"

Cons: "Didnt even offer coffee or juice in the morning"

Cons: "crew were not warm or friendly. professional, but not friendly. and bag check prices were outrageous!"

Pros: "I do enjoy their atmospheric northern lights when traveling at night. Good food, smart looking and kind staff. The seats were comfortable. The layover was equally pleasant with little to no delays."

Pros: "Very reasonable cost, on time, clean plane and courteous service"
Cons: "N/A"

Pros: "Movies and USB plugs for each seat"
Cons: "Small seats, limited leg space"

Pros: "I need a cheap flight and at the time that was my best bet. Didn't have a bad time but next time I will fly direct from the US."
Cons: "Seats were so so, leg room was barely substantial. Iceland is expensive even on a layover, thankfully it wasn't very long."

Cons: "At the airport in Iceland we had to go downstairs after we deplaned and then come back up to check in again. No alternative to stairs was offered."

Pros: "The crew."
Cons: "Having to pay for everything."

Cons: "My flight was cancelled and I never got to go. I'm very upset about this."

Pros: "Crew was pleasant"
Cons: "Worst seat on the plane - very back row - seat wouldn't recline - toilet kept flushing all through the flight. No free headphones. No meal."

Cons: "To whom it may concern, In the last week I have flown Iceland Air three times. In fact had it been up to me, the first time would have been the last. But due to family traveling, our plans were set. So listed below is the detailed description of my horrible travels with your airline as well as all the added expenses it cost me. Due to all of the misshaps with Iceland air I have had in the last couple weeks, I made sure on my returning flight to check in and pick the seats for myself and the family member I was traveling with for my returning flight from Gatwick to Iceland. However when we got the gate, my ticket dinged because they had moved my seat from next to my family to the back of the plane, because they over booked the flight. This has been a disaster only because of this airline. Next time I plan on using British airways, the flight I took with them was amazing and effortless on my part!"

Pros: "The Icelandair ground staff tried their best to deal with the impossible but the end result was still totally unacceptable. See below for details."
Cons: "Incompetent ground operations. Five departure delays and gate changes. 24 hour delay. Communications and customer service disaster."

Pros: "Staff on plane."
Cons: "Hardest and narrowest seats I've ever experienced. No complementary food served on transatlantic flight and the food offered for sale was unappealing and expensive. There was a problem with staff meeting the arriving plane to open the door and allow passengers to disembark. The wait was 15 minutes for someone to show up on each leg of the trip."

Cons: "Are you serious? I fly to Europe, and the bag doesn't even make it out of Iceland? In fact, dozens of people didn't get their bags? They never put them on the plane? How does this happen? I am in London meeting with clients... and all I have is a sweatsuit. I don't have time to go buy new clothes, so I will look like an idiot in front of my boss and our clients. Thanks a lot Icelandair."

Pros: "I was the first one off the plane"
Cons: "The emergency door was in front of my seat. I couldn't sit without my knees hitting it or at an angle which is uncomfortable. I asked the flight attendants if I could I've and they said "no it's a different class". I paid for a seat on your airline and all I wanted was that seat but was given something Waltham was not what I paid for. Also, I had to hold my water bottle and book bc there was no seat back pocket. It was a miserable flight. Especially since the gentleman on the other side of the plane in front of the emerge door was able to move to one of the seats that, "was a different class". I guess just a different class for me??"

Pros: "Arrived safe."
Cons: "Technical problems kept us at gate for 3 hours."

Pros: "Good movies"
Cons: "No food and no room"

Cons: "I was surprised that we did not get a meal service, not even a little snack for a long hall, from D.C. to Iceland. The only service we had was the water. I probably won't fly with this airline again....Sorry."

Cons: "Reykjavik airport was cramped, with no good food options behind security. Would not bring my stroller to me; they did have (broken) strollers for common use, but I didn't get my stroller until IAD baggage claim (and it was soaking wet). So I had to go through the haul to immigration line with no stroller."

Pros: "I liked the in flight movie selection."
Cons: "There were so many things wrong with our flight from Gatwick to NYC. The check in staff were rude and homophobic at check in, forcing my partner and I to separate for check in while we watched heterosexual partners check in together freely. The disabled toilet alarm broke as we descended into NYC and we listened to end-of-the-world death sirens as we were landing. It was not communicates that food was a microtransaction on flight and was so overpriced so we went nearly 13 hours without food because the flights were also delayed on the tarmac. The de-icing tow truck in Iceland was broken down so we were delayed two hours on the layover. On return, both Icelandair gates opened late. During the layover we were kettled in hot container units before 20 min before being bussed to the plane and held for 15 minutes. Then, the icing on the cake was landing back at Gatwick and seeing my brand new luggage I bought on the trip damaged with thr back pocked ripped out along the bottom seam. I will never again ride with these rude, price-gouging, apathetic amateurs."

Pros: "Quick, efficieny, comfy and they really treat the kids well."
Cons: "Delayed baggage reclaim at Gatwick and long immigration lines."

Pros: "On time, clean, price of ticket."
Cons: "Seat cushion was not comfortable."

Cons: "Very stingy with no snack food and offered something to drink once during 5.5 your flight"

Pros: "Friendly crew. Clean plane"
Cons: "You have to pay for most everything"

Pros: "Finally getting off of Icelandair for good that day."
Cons: "See above."

Pros: "There were blankets. It was cool enough in cabin"
Cons: "Boarding was very difficult, exit a bus and no order to enter plane, lots of problems with people going in wrong direction and very narrow isle to try and cross paths. Very unorganized. Flight was delayed."

Cons: "It was delayed causing me to miss my connection"

Cons: "Our flight from Washington DC to Iceland was so late that we lost a day of our vacation and had to spend three hours in line at the airport to get hotel vouchers."

Pros: "They set us up with free hotel in Reykavik, but that's about it."
Cons: "Where to start? They were delayed 3 hours leaving DC because of technical issues and kept promising us they would hold our connecting flight to Zurich. That of course didn't happen, so we proceeded to have to wait in a line at their service desk for 2.5 hours just so they could rebook us for the next day. We lost a day of our vacation due to Iceland Air incompetence"

Pros: "The overnight flight from the states to Iceland was really nice and the airline provided pillows/blankets. The stopover in Iceland was easy to navigate in the smaller airport."
Cons: "N/a"

Cons: "Flight was almost an hour late departing IAD, and arrived too late in Reykjavik for us to make our connecting flight to Paris, which Icelandair did not hold at all for the many passengers who were connecting. We were sent to England, then connected with another airline after a four hour layover. Our arrival in Paris was 8 hours late, and our bags did not get to us at our hotel until four days later. This was poor customer service by Icelandair all around, that could have been avoided by holding the connecting flight for 45 minutes. It affected many passengers, not just us."

Pros: "International flight no food could not believe"
Cons: "Seats were smaller than other"

Pros: "Service was excellent."
Cons: "Have no complaints at all"

Pros: "Very nice plane with free movies and comfortable seats."

Pros: "Entertainment system"
Cons: "No food, beverage service very limited."

Cons: "Did not realize that free meals were not provided. The trip ended without eating for 9 hours, as no hot meals were offered."

Pros: "Timing"
Cons: "Tight seating"

Pros: "Excellent service and exceptionally clean planes!"

Pros: "Air traffic controllers strike was explained to us beforehand"

Cons: "never again"

Pros: "The staff did a great, efficinet job of boarding the passengers. They did everthing that tthe crew in Reykjavik did not. (Please see below.) The boarding was smooth and we departed on schedule."

Cons: "I liked"

Pros: "It was comfortable"
Cons: "Everything was good"

Pros: "The crew was super nice, they offer me to change my seat to fly with my sister."
Cons: "The pilot"

Pros: "It got me to my destination safely."
Cons: "Very abrupt service. Not much room."

Pros: "Crew were amazing"
Cons: "WIFI please for the god sake it’s a transatlantic flight"

Pros: "787 seats have better legroom & recliner"
Cons: "Vegetarian food needs lot of improvement"

Cons: "My tray table was dirty. It had crumbs on it. The flight was on time which was awesome."

Pros: "The back crew member was amazing. She really seemed like she cared."
Cons: "Larger seats and larger walkways."

Cons: "The seats are extremely restrictive and in a aisle seat I had the gentleman sitting next to me with thighs touching and attendants brushing by me as I squished to left to avoid contact with him. Entertainment screen between center seat and window seat so I just didn't even try to look at it and mostly just leaned forward to have a little space. Also another inch or 2 was taken by person in front of me putting their seat back. With such restrictive space why is this even possible??? Flying has become ridiculous and I try not to as much as I can."

Cons: "We landed early but the plane was late 50 minutes into gate. Plane went pst our gate twice, just driving around the terminal."

Pros: "Good flight and crew"
Cons: "Nothing"

Cons: "I'm expecting more from AA. We were delayed for 2.5 hr since we didn't have a pilot !!!!!"

Cons: "Speaker volume was too high."

Cons: "N/A"

Cons: "Leave on time"

Pros: "On time"
Cons: "Tiny seats, no snack or napkin with the drink. Noise in back."

Cons: "Too bad you paid$$$$ and they give you pretzels"

Pros: "Service and meals."
Cons: "Middle seat."

Cons: "Small, cramped seating"

Pros: "very attentive steward, nice snack choices"
Cons: "they allowed too many late people to board after departure on a 100% full flight; not due to lines, but because they were late to the gate"

Cons: "I hate Americans boarding process"

Pros: "The flight was on time"
Cons: "Tiny bathrooms"

Pros: "British airways 787-8 Dreamliner. New-ish plane. Nice crew. Food was good"
Cons: "Business class seats were cramped. No place to put a book af glances when going to sleep. Headphones are not noise canceling, thankfully I brought my own"

Pros: "The flight crew was very friendly"
Cons: "I wish the flight was longer. :)"

Cons: "The flight was delayed an hour (which wound up being a 3.5 hour delay in total, with all the continual delays that pursued afterwards(, which would have made us miss our connecting flight back to our home destination. We switched flights in order to make it home at a decent hour and not spend our entire day and night in an airport. We arrived home and they did not transfer two of our three checked bags to our flight, thus making it highly inconvenient upon our arrival home with no luggage."

Cons: "The male flight attendant was incredibly rude, kept hitting my arms with his body with zero apologies. No manners when taking food and drink orders. Did not seem like he liked his job and in a customer service atmosphere this was extremely disappointing."

Pros: "The agents and stewards were very friendly and helpful."

Cons: "Poor seating and lost my bag."

Pros: "Plane was new and entertainment was free. Great service too."
Cons: "American has improved a lot"

Pros: "Smooth and easy flight."

Pros: "Everything else was Fine on the flight..."
Cons: "...But having HBO NC-17 available on a public flight is uncalled for. Even though screens employ technology limit viewing from the side, the seats behind can see everything. We were thankful none of our kids were on this flight. Gratuitous sex scenes in abundance. No thanks American."

Pros: "Lost baggage"
Cons: "They have it arriving with me. But cannot locate it. Normally they would know where it was."

Cons: "Seat in front of me was broken in the reclined position so I had no leg room."

Pros: "The seat pockets were decent, though I like when the magazines have their own designated slot behind the tray in addition to a pocket. Also good there were power outlets. I liked that they didn't skip row numbers, including 13. So if you're in row 22, for example, you know that's literally how many rows back you are."
Cons: "It took 25 minutes from when plane landed until it reached the gate. There was also apparently an issue with the auxiliary power -- the lights went out in back half of plane when we arrived at gate. I prefer having a screen behind each seat, rather than those attached to ceiling on this flight, so that the entertainment can be customized."

Cons: "Plane had no Per-seat entertainment system."

Pros: "Biscoff!"
Cons: "lack of ent. options"

Pros: "Boarding process and flight crew were just fine - nothing excellent, just average. The plane was an older model, nothing special. We arrived 10 minutes early but then had to wait 20 minutes for a gate."
Cons: "They had no alcohol and no entertainment on a Transcontinental flight from IAD to LAX. Also once we landed we had to wait 20 for a gate assignment."

Cons: "There was no wifi"

Pros: "entertainment displays on the back of every seat headrest. Nice room on Main Cabin Xtra, even with someone in the middle seat."
Cons: "1 of the flight attendants was pushy(older caucasian lady)"

Pros: "Flight got to gate 15 earlier than scheduled."
Cons: "But took one hour to get gate checked bag, which was mixed in with checked bags at bagged claim."

Pros: "Comfy seats, great service, was a smooth ride"
Cons: "my entertainment system wasnt working, the headphone jack was not working at all."

Pros: "Boarding the plane from the back first saved longer queues. Unfortunately people cheat and the boarding officers don't send them back to the right queue. Toilets were clean. Staff excellent. I was glad all my flights were stuffed to the gunnels. Presumably that is best for the environment rather than lots of planes with fewer passengers in each."
Cons: "Passport control with new computer ID checks was fast. Baggage was slow coming. I booked through Netflights and they didn't book me a good seat. If I could have changed it myself they should have told me. On the way to Tampa on 3rd March I couldn't check in within 24 hours and had to wait half an hour while they changed our plane. BA used to do short science programmes which I loved. Shame these have finished."

Pros: "Friendly, helpful flight attendants. Flight left and arrived on time, despite being completely full (asking for volunteers to bump). Offered to gate-check our carry-on bags for free to alleviate crowding of overhead bins was fine for us since we already had checked baggage."
Cons: "If you don't pay for the premium seats, the legroom is pretty tight. I'm only 5'8" and I felt it -- if you're 6'+ you better pay for it. This aircraft had screens, but not individual ones so you're stuck watching whatever sitcom replay they pick, although there is a moderate selection of other music. I've been on a newer aircraft with the in-seat power and interactive screens so I know how good it can be, so this was a little disappointing."

Pros: "Flight was one time."

Cons: "Each flight delayed at least an hour"

Pros: "I did like sitting on the left side of the plane. There's a little more room. I feel it's horrible how the airline charges so much and cram so many seats in one air craft. Making it a miserable flight."
Cons: "See above"

Cons: "no food"

Pros: "The flight was on time. It was serviced well by very friendly flight attendants. I enjoyed it very much."

Pros: "The crew was very helpful and kind."
Cons: "Our flight was delayed over an hour and we had a connecting flight to Vegas that we were worried we were going to miss."

Cons: "flight was rebooked to a terrible time, the next day, had to spend over $300 for hotel, extra parking, extra meal, extra day on rental."

Cons: "Almost missed my connection due to the Tarmac being blocked by the plane before us with a mechanical issue."

Pros: "Good"
Cons: "Good"

Pros: "Smooth flight"
Cons: "More food, more water"

Pros: "The flat bed"
Cons: "The Captain made loud announcements waking you up"

Pros: "Clear communication about delays and boarding, comfortable seats, great service."

Pros: "Nothing! Horrible!"
Cons: "I had small carry on And there were nowhere to put them. The cabin for the carry one were full and my carry on had to be placed somewhere else, and knowing I had personal information in my bag. Very disappointed"

Pros: "Good airline, great service, boarding process, on time departure and arrival"
Cons: "No complaints"

Pros: "I didn’t like a thing. The crew from the gate all the way to the end was rude and nasty. The crew scanning people to get on the plane were so rude at the beginning it was the worst and I fly for my work and I’ll never fly TAP air Portugal again."
Cons: "Train the staff to be nice and pleasant"

Pros: "Efficient check in and polite crew."

Cons: "No entertainment. Flight was an hour late due to mechanical problems. They could have kept us better informed."

Cons: "Probably the most uncomfortable flight I have taken in a very very long time. The ride was smooth but the seat was so terribly uncomfortable. I was in pain on arrival."

Cons: "Boarding was a disaster that took an extra 30 min"

Cons: "We had to pay $120 for a checked bag because it “weighed too much”. The lady at the check in counter said they were weighing everyone’s at the gate so there was no way to get around it This however was a lie and they were not checking weight and people got on without having to pay the outrageous fee"

Pros: "The only salvation was the entertainment choices. ."
Cons: "The planes need to upgrade the seats. When we were served food if the person push their seat back your food tray would flip like two did on our flight. Staff was jaded and sarcastic. I'm glad I had a discounted flight. I'd be angry if I paid full price. Poor staff, seat architecture, and poor food."

Pros: "Crew was outstanding"

Pros: "On time flight, good service"
Cons: "Long wait for deposit luggage . Food could be much better."

Cons: "We didn't select our meal option for vegetarian because the last time we did we ended up with a horrible, horrible, hockey puck like dry food option. We assumed there would be a cheese pasta option, as there usually is, well we were completely wrong. Both options were meat, even the salad had meat in it. So we got a roll with butter, a tiny fruit, and a disgusting wet dessert. Even the breakfast was meat and cheese. I got online to select our meal option for our return trip, and the options are out of control. We have a lacto-ovo-vegetarian option, whatever that is"

Pros: "In flight crew is really nice and respectful, seats were comfortable, clean bathrooms, in flight entertainment is good."
Cons: "Boarding at Lisbon airport was one of the worst experiences. Passengers were asked to line up at least 30 minutes before boarding started and it was hot in the terminal. As boarding started, passengers were split into groups by boarding zones...premium passengers boarded first as expected, then people with small bags. This is where the problem was because a group of four passengers who had one small bag (that could fit under seat) were allowed to go before passengers in boarding zones A/B. The whole idea is people who could fit bags under their seat would board first, but the tap team made a mess and allowed many passengers with large bags in as well. I was one of the last ones to be boarded and stranded on the line for over 40 minutes with my backpack...after traveling for a month and being delayed in Rome, last thing you want is stupid mistakes like this to cause you stress."

Pros: "Overall was ok gor a very cheap flight considering it is not a lowcoster."
Cons: "Very incomfortable seats. Hardly reclign, no leg room. I am 5’8” and slim and it was tight."

Pros: "Planes clean and in good condition."
Cons: "Crowded and late departure."

Cons: "at check-in agent said we did not have coverage on our ticket for our 2 -50lb bags dispite informing her that we were covered and had no problem on our arriving flight to Portugal - we had to pay 196 Euros or leave our bags in Portugal Additionally we had ordered a wheelchair to assist my wife to the gate - which we also had our arriving flight - agent said she had no record of it. She said we could wait which we did and waited 2 hours to obtain a wheelchair (and came close to missing our plane) not to mention the stress associated with the whole check in process"

Pros: "Excellent landing, adequate number of attendents, food served, wide aisles"
Cons: "I would not do Nee as well ll for the twwwo plus hour flight. If the center seat was occupied as there simply was no space for my knees."

Pros: "the food was excellent. I was very pleasantly surprised by the quality of the food. Nice to have blanket and pillow provided."
Cons: "leg room was about average, but still tight. Very few airlines provide enough leg room these days."

Pros: "You can charge your devices (only in one plains from London to Portugal)"
Cons: "Cabin crew were far from welcoming when dealing with the African passengers (including me though I'm Spanish) the food was a disgrace On a 5 hour flight to Accra there was no entrainment, the chairs were incredibly uncomfortable and you could not even charge your devices... The food arrive way too early. I believe the airline has put less of an effort on these planes due to the nature of the passengers... I have been traveling for 20 years and I never felt so disappointed by an airline... I will not use this airline ever again"

Pros: "Punctuality, calm flight. I have been already too generous with my ratings, above!"
Cons: "To buy a ticket on their site is a mess! Never intuitive, a terrible maze! TAP´s president should be required to buy one ticket each morning... May be the site would improve. Got a ticket with seats “free of charge” on the printed e-ticket, but had to pay for them at checkin. It seems to be a scam... There would be more, but i lost my patience with TAP."

Pros: "Flight was only 15 minutes late"
Cons: "Food and drink (esp. non-alcoholic) is terrible. Not offering a vegetarian option - even on short haul - is ridiculous in the 21st century."

Pros: "Good food. More or less on time."
Cons: "No electrical outlets."

Pros: "the crew was amazing and very polite"
Cons: "the screens weren’t touchscreen and the headphones had to be held in a certain position to work. they also charged us the monthly salary of a mcdonald’s employee for bags..."

Pros: "Same as previous flight"
Cons: "Same as previous flight"

Pros: "The name on ticket had the wrong last name for second passenger and they were not helpful. Only solution was to purchase an additional ticket. Not part of my budget. Poor service from gotogate and TAP Portugal in Barcelona. Very upset and sad."

Pros: "The hotel and accommodation were prepared, as we delay the connection flight to Miami because of the bad weather. BUT NOBODY GAVE US A CALMING INFORMATION ABOUT THAT 3 HOURS LONG TIME. WE WERE FORCED REMAIN IN THE CABIN 70 MINUTES AFTER LANDING!!!"
Cons: "The charged an extra cost for normal luggages, however it was free while booking. Istvan Sas U3MNSD and Iren SasneHarazin U4812T PLEASE GIVE OUR MONEY BACK! OTHERWISE WE CLAIM FOR COMPENSATION BY LAW."

Pros: "Cabinstaff were friendly and professional"

Cons: "You can't reach them via phone and they are horrifically slow and difficult to get ahold of."

Pros: "Nothing"
Cons: "Never made this flight"

Pros: "Wonderful customer service!!"

Pros: "People were very nice that worked on the flight. Smooth flight."
Cons: "Seats were hard as a rock"

Cons: "This airline company was looking like a scam. I was refused the flight. Then promised compensation, which was then refused again. Treated like kettle. Simply corrupt company."

Pros: "Not much"
Cons: "Long flight uncomfortable seats"

Pros: "Seat comfort and entertainment."
Cons: "Kosher food was poor. They need a different supplier and better food for their business class customers."

Pros: "Not much"
Cons: "Late as always"

Pros: "Crew and food"
Cons: "The whole flight, TAP decided to use low cost aircrafts to do long distance flights ..... very poor. Far too much Discomfort no entertainment at all."

Pros: "Nothing so far since I'm not in Miami yet but in.. Newark."
Cons: "Delay, horrible reschedule, missed flight due to a lack of time between departure and arrival, no communication, poor solutions, I had to pay for a hotel and food on my own. Goodbye TAP."

Pros: "Just about everything"
Cons: "The connecting flights with BLUEJET"

Pros: "Crew friendliness and attention"
Cons: "They ran out of diet coke and coke zero literally right after takeoff which is a joke!"

Pros: "Complimentary beverages and snacks. Understandable English from the crew about the flight information"

Pros: "Overall flight was great and crew very polite"
Cons: "I have nothing to complain about it!"

Pros: "The staff was very nice. Only bad incident was the misinformation on getting the D Tax. We went early to the airport to do it but could not get it because of erroneous information form the check in agent."
Cons: "When we checked our bags the check in agent did not let us take out bags after getting the boarding pass so we could get the D Tax refund at Customs. She said it was not necessary. She was wrong. French customs wanted to see the merchandise which we no longer had. When we complained at TAP we were told do it in Lisbon. Again in Lisbon we could not get the D tax because that custom agent wanted to see the merchandise which was being transferred to our Lisbon - Newark flight. We loss refunds of over $400. This problem ruined a perfect trip."

Pros: "The plane was new, clean, and spacious. The staff was mostly helpful and friendly,"
Cons: "Short flight so no entertainment or drink/food."

Pros: "solid flight, efficient"
Cons: "staff kind of moody, not really smiley"

Pros: "Everything"

Cons: "My special meal request was not provided despite having email confirmation before boarding the flight. Also, my luggage was lost at the transfer of my journey"