Find cheap flights from Reagan Washington National Airport to Richmond

Cons: "Great flight considering Covid."

Cons: "Too packed"

Pros: "Deplaning was seamless and our luggage was where it was supposed to be and on time."
Cons: "I lost count of the number of gate changes and delays in Seattle. It was ridiculous. We were in boarding group C and when they finally called group C they immediately called group D to also board at the same time. Getting off our flight from DC was no picnic either. Overall a bad experience flying Alaska today."

Pros: "Crew was very service oriented. Appreciate their constant offer of water."
Cons: "Someone should know how to make your entertainment system run on iPAD. I preloaded your system before boarding. However, even though I can access your menu, I can not play any movies. The crew tried to help but no one could figure out how to make it work on iPad."

Pros: "Friendly crew"
Cons: "No screens on the plane...for a 6 hour flight. Additionally, the seats are close together."

Pros: "Staff was very attentive at checkin and gate. They were ready for me before I was ready for them! Flight crew was also great. Seats comfortable, plenty if legroom in coach."
Cons: "Everything was excellent - but having not flown Alaska, I was expecting something exceptional. Top rated US carrier, and inheritor of the Virgin America legacy, I expected something more. I've flown VA, and it was an exceptional experience."

Pros: "Always great crew on Alaskan, but this is the first time the pilot updated us constantly and I loved it."
Cons: "Better planning on Reagan and Seatac airports with their air traffic control."

Pros: "Amazing crew"
Cons: "Better snack options for premium members"

Pros: "The crew were very diligent in serving water and drinks."

Pros: "Entertainment options"
Cons: "Services"

Cons: "Customer needs better control over their seat assignments."

Pros: "Crew and actual flight were good."
Cons: "When booking the flight, the only seats that showed as available were premium seats that I had to pay $150 extra for each way. Upon boarding I saw that there were many, many seats available so I spent that money for nothing."

Pros: "The inflight movie/tv selection was fabulous!"

Pros: "Nice new plane with good entertainment."

Pros: "Arrived early, good service, comfortable"

Pros: "Return (2nd leg) was excellent even thought the plane was older and smaller. 1 leg of the flight was just okay. The departure was delayed for half an hour to wait for a late stewardist. Pool performance."

Pros: "Even though I booked the wrong date, she was so nice to let me in on the day before the booked flight."
Cons: "The beverages on the house isn't easy enough to get technically. I had to call twice before i can get one orange juice."

Pros: "Being on time, then early! A clean plane, and boarding from the rear first. An airline has finally caught a clue on boarding the rear of the plane and window seats first! Hello!"

Pros: "Crew at check in very helpful"
Cons: "Nothing"

Pros: "All 3 of us (i.e. my wife, myself, and our adult son) got to sit together AND we ALL got TSA-Pre!!"
Cons: "The stewardess did NOT serve grape juice."

Pros: "Very friendly and cordial staff"

Cons: "We didn’t have food or entertainment so I rated a 1 star since no NA."

Pros: "Organize and easy boarding. The good attention of the crew"
Cons: "The food is in charge"

Pros: "Nothing to say"

Cons: "Everything went smooth, from check-in to landing."

Cons: "Chargers didn't work on either flight"

Pros: "The in flight crew work hard in providing frequent services"
Cons: "Entertainment—most movies are a few years old."

Pros: "Comfy and efficient"
Cons: "I do not have any complaints"

Pros: "Very nice and cheerful folk. The baggage fee for what I could have carried on was waived. Cabin service was attentive. The flight was on time, and my luggage arrived."
Cons: "The child behind me ... but that is not the fault of Alaskan Air."

Pros: "Everything."
Cons: "Nothing. Alaska is by far my favorite airline! Virgin is my second favorite. They are now joined. Perfect!"

Pros: "quick boarding process"
Cons: "good options for entertainment"

Cons: "I wasn't able to fly Alaska Airlines due to storm in Washington DC. My first flight American Airlines from Charlotte to Washington DC was cancelled. The second flight Alaska Airlines from Washington DC to Portland was delayed, but I never flew. I got a direct flight from American Airlines from Charlotte to Portland instead."

Pros: "George Yoo"
Cons: "Nada"

Pros: "Flight arrived in time to make connecting flight easy tomake."
Cons: "Sat for nearly an hour upon boarding while "problems with caterer" were worked out. It is already a long time to sit in a restricted space. Please don't make it even longer. Also, socializing by attendants at rear of aircraft made any chance of napping impossible."

Pros: "Good beverage service"

Pros: "Personal people"
Cons: "I couldn't put my seat back"

Pros: "Warm and gracious crew"

Pros: "Nice staff"
Cons: "FA's phoned it in."

Cons: "Someone was helping me lead me to wrong terminal, I missed my flight!"

Pros: "I appreciated that the crew came down the aisle several times for beverage and food service, on a long flight. Too many airlines now are "one and done"!"
Cons: "Because you now charge for baggage, people try to carry on too much, and there's no room by the time the last twenty rows board. Your staff needs to ask them to limit it to one bag starting with the first group to board."

Pros: "Very friendly"
Cons: "Tv for the kids"

Cons: "Beverage pacing was odd -- 2 beverage services in quick succession and then not much for a while. I still can't get the entertainment app to work, which means I'm on my own for entertainment."

Pros: "Scheduling, Boarding crew were all good."
Cons: "sitting for 5 hrs squished in like sardines was not fun. there was plenty of leg room, but shoulder room was minimal and uncomfortable for that duration of flight"

Pros: "Gate crew and flight attendants made travelling with two cats as easy as it could possibly be. Reasonable fees for in-cabin pets. Great price for the seats, too."

Pros: "Bathroom not working, but don't use the front toilet was the announcement."

Pros: "I liked the overall experience of flying with Alaska Airlines, flight attendants and crew were very friendly."
Cons: "Food and entertainment was not very good."

Pros: "Great flight, updated aircraft, some free media (tv shows,etc) to watch on my iPhone, and electrical outlets in each seat."
Cons: "They had no supply of the only gluten free food item on the menu so I could not eat anything else due to allergy"

Pros: "The check-in staff at DCA were fantastic."
Cons: "No free entertainment."

Pros: "On time, nice staff"

Cons: "Didn’t board back to front, I know the flights are packed, but it’s still faster and safer. Flight was delayed because of a bag count? How long can it take to empty it and re-pack it?"

Pros: "Good entertainment options, the flight tracking and personal screen great. There was good space between passengers and mask wearing was enforced."
Cons: "Hand out wipes to self clean arm rests and tray tables."

Pros: "given the current situation here and around the world, the crew is doing their best which is very good."
Cons: "sanitizer at the waiting area before boarding, maintain the social distancing when board and existing, insist that it must be followed, disembark row after row"

Pros: "Efficient"
Cons: "Nothing"

Cons: "Genial"

Cons: "On time and very comfortable"

Pros: "Personalized service, even in economy. Friendly faces, who seemed intent on providing the best customer service."
Cons: "Not much."

Pros: "I liked the take off and the landing, the two things I hate most, especially the landing... It was smooth..."

Cons: "NA"

Pros: "Easy check in and appreciate the family with stroller pre-boarding."
Cons: "It does not feel like more leg space than other airlines. It was ok, just given advertising would have expected more."

Pros: "Everything ran smoothly on this flight- on time , fast luggage delivery, cheerful flight attendants."

Pros: "Great! Both ways. Many thanks for making wheelchair travelsp easy."

Pros: "It was on time, quick, and painless"
Cons: "N/A"

Pros: "I loved the snack options, the channel options, the seating arrangement, etc"
Cons: "technical difficulties made some channels blurrier than others, but I could hear just fine for the music channel"

Cons: "No explanation given for delay."

Cons: "Map program on screen To many ads"

Pros: "Easy boarding..quick fkight"

Pros: "We left and landed early"
Cons: "No ac power"

Pros: "Credit card machine appeared to not work, free drinks and headphones!"

Pros: "First row seat was so comfy w lots of room!"
Cons: "Nothing"

Pros: "Typical ride and employees were friendly."
Cons: "Not enough bag space. Needed to put my carry on below with the luggage."

Cons: "No WiFi"

Cons: "$25 charge for checked bag"

Cons: "That our flight kept getting pushed back. Very annoyed"

Pros: "Nothing"
Cons: "I came to the airport 11:30am asked to rebook for earlier flight which wasn’t possible unless 75$ charged. I decided to wait till 4:16pm departure that ended being 3:50 am the next day. Meanwhile it took several hours to receive water and pretzels, pizza finally came after 9 hr wait(which gave me heartburn). Ground crew disorganized feeding us excuses of weather (wx) which initially was a landing gear problem for first 1.5 hr delay then again WX and ATC not assigning a route(while other airlines departing no problem) then crew timed out then no plane & again waiting for crew...Seriously? What a management!!! Reading comments below this keeps repeating however this was about 13 hours delay. This company should quit!"

Pros: "Always excellent service"
Cons: "The wireless Internet was very spotty."

Pros: "peace and quiet for 2 hours"

Pros: "The effort to stay on track so far so good"

Pros: "Very comfortable. Zero turbulence. Great crew."
Cons: "The lack of food options, but that is on every airline."

Pros: "The professionalism of the crew while still having a good time and making it a great experience. Am a frequent flier and this is an airline I hope to travel on again very soon!"

Cons: "Late plane. No explanation. Orlando arrrival"

Cons: "Slight delay"

Cons: "Huge delays..."

Pros: "Crew"
Cons: "My husband & I were in Row 5 & in last boarding group. When we got to our seats, all of the overhead bins were filled all the way back to Row 8. So, we put our suitcases up there. When we landed, we had to wait for everyone to get off the plane to be able to go back to those bins. And someone had already exited the plane with my husband’s suitcase. Their suitcase was left. We spent an hour with Suitcase Services, but could not find out who took my husband’s suitcase. (No ID inside theirs) I recommend that you board lower numbered rows first so that people in the back rows don’t take the front bins!"

Pros: "punctual in taking off and landing, new planes, comfy seats in the smaller aircrafts, not cramped, I like that, friendly "cabin" crew. I like a lot."

Cons: "Late departure, no overhead bin space available"

Pros: "Everything"
Cons: "Nothing"

Pros: "non stop service"

Pros: "Everything the best!"

Pros: "Got a TSA Pre Check stamp on my ticket to start, flight was on time and the crew was professional and very accommodating."

Pros: "Overall efficiency of the trip was very good."
Cons: "Audio in seat was poor. Lots of static and could not hear show."

Cons: "Endless delays and extremely shitty boarding staff."

Pros: "Landed early. Everyone was nice."
Cons: "The plane was freezing."

Pros: "Professional, friendly, always on-time or earl, nothing lost ever.. Smooth flight. Always the BEST!"

Pros: "Orlando's kindness"
Cons: "Nothing"

Cons: "3 hours delay"

Pros: "The pilot nailed the landing. I always grade the landings from 1-10. This was the first 10 I have ever given."

Pros: "Everything was on-time, comfortable and quick."
Cons: "Minor issues: the wifi was useless and the I wished that the TV had closed captions."

Cons: "Told about our 2 1/2 hour flight delay at the original boarding time, then kept at the airport until 1:30 AM when the flight was finally cancelled."

Cons: "The flight was very turbulent, and the captain did a poor job of keeping the passengers informed. In situations like that information goes a long way in comforting people."

Cons: "Snacks need some variety"

Pros: "Quick and painless, and so appreciate Delta’s respect for social distancing while other flagship carriers have returned to booking full flights"

Pros: "The pilot kept us updated."

Pros: "The chargers and movies on the flight. The seat was comfortable. The flight attendants where awesome. I loved the flight!"
Cons: "No changes!"

Cons: "Great flight all around."

Pros: "Crew was good. Seat uncomfortable and hard."

Cons: "Great"

Pros: "Smooth flying!"
Cons: "Better & more snacks.....no ice?"

Pros: "After there was a problem with the plane once we had boarded, they were able to switch us to another plane at another gate. There was a short wait, and we only had a delay of 35 minutes."

Cons: "5 hours delay. Most of that time we were on the runway. We even had to deplane and board again. We were given all kind of excuses till the pilot himself said that this is unheard off !!"

Pros: "extra legroom of comfort plus zone"
Cons: "Bordung process runs smoother now that the order is made clear ahead of time. In jfk they did not have the columns marked “comfort” “priority? “Main 3”, etc, like they had at Reagan arpoirt in DC"

Pros: "The cAbin attendant was really good"

Pros: "I like being able to charge my devices"
Cons: "Better movies"

Cons: "No problems at all!"

Cons: "Stop being LATE!!!!"

Cons: "Virgin Atlantic has had better days. Living off of a long gone reputation. Great staff but old and worn out planes. Code sharing has done them no favors!"

Cons: "Better ? Impossible!"

Pros: "The plane was very new and clean; entertainment options and food were very good; it was a good flight."
Cons: "At baggage drop-DCA: Charged me for a bag when I had a status that allows 1 bag free; she would not listen, made me pay for it in order to check my bag and then told me to go over to customer service and ask for a refund."

Pros: "Arrive early. On time departure."
Cons: "My row 34 D did not have entertainment - had to move to another seat and row."

Cons: "Poor service"

Pros: "Baggage came quickly. Flight was on time."

Pros: "Easy boarding process, on-time departure and arrival and extremely comfortable!"
Cons: "NA"

Pros: "The service was excellent from boarding to inflight operations everyone seemed happy and made a honest attempt to be helpful and create an enjoyable experience for me and my Travel Partner."
Cons: "Plane was late coming in and my departure time was 30 minutes off schedule."

Pros: "The movies"
Cons: "We boarded late, then sat in a hot plane for an ester 30-40 mins because the route got cancelled. They wouldn’t serve us beverages while it was so hot inside. We landed over 49 mins later into Lax"

Pros: "Free movies"
Cons: "N/A"

Pros: "Crew was lovely"
Cons: "CRJ-700 is too small. Only one bathroom & it was broken. Hour late to depart & no explanation given. Never turned off the seatbelt sign & we ended up on the plan for approx 2.5hrs for our 1hr flight."

Cons: "Crew wasn’t very friendly"

Pros: "Nothing"
Cons: "Everything fuckin sucks"

Pros: "Short trip"
Cons: "Boarding process. Paying to check bag when people with roll-on bags were allowed to check them at the gate for free."

Pros: "See above..."
Cons: "See above"

Pros: "Good in general."

Pros: "Short flight"
Cons: "Loud"

Pros: "Movie selection and cable channels"
Cons: "My connection was abruptly changed, it took a long time to straighten out, but they eventually did."

Cons: "The male flight attendant my section was very unpleasant to the elderly passengers in my area and just left me very uneasy about the flight"

Pros: "Quick service - uneventful."

Pros: "Loved the Clear/Skymiles fingerprint boarding! Great line markers at DCA as well. Would love to see those in other cities."

Cons: "11 hour overnight delay. Timed out crew. We were given a pillow and blanket to spend the night on the floor in the airport. We we given drinks and a snack box."

Pros: "Customer services"

Cons: "No communication between different parts of the airport; early arrival, over 2 hours getting through baggage claim; good luck rechecking your bag; almost missed flight with a 2 1/2 hour layover. Workers on the ground don't care, or either don't know what's next on the transit through the airport."

Pros: "I board sky priority or sooner so it always goes well."
Cons: "Delta could do a little more to align people behind the right zone pillars when lining up for boarding. Passengers especially those not used to flying or flying with Delta are always confused. Maybe some stripping on the floor could help or pillars at the front and midway back."

Pros: "NONE"
Cons: "The service was terrible. Also a ripped off base on I was expecting to be treated as if I was on Virgin nothing compares to it . Delta plane making a loud noise we can even heard anything when pilot does announcement. I want my money back or I should be reinbuise some how."

Pros: "When I went into customer service and explained that I lost my flight because of bean at the immigration for almost 2hrs and the woman she say u going on the next flight, one hr later I was heading to my destination Richmond."

Pros: "Crew was good."
Cons: "Plane was late"

Pros: "Comfortable flight, plenty of leg room and I live the individual chargers at each chair."
Cons: "When I pay more for a direct flight, I expect my flight to be non stop. Delta changed my flight and added a layover but I didn't receive any recompense from the airline. Seems very odd."

Pros: "It only took them 10 minutes to turn things around to make up time for the delay."
Cons: "The seat pockets were not cleaned."

Cons: "TSA in Atlanta was a nightmare. Really just a little kindness would go a long way."

Pros: "Good experience overall. Pleasant staff. Movie features were wonderful and helped pass the time."

Pros: "I'm always happy when I get a Delta flight that has the in flight entertainment. Good selection of tv shows, movies and music. Makes the time go by fast"
Cons: "Can't really think of anything I don't like the"

Pros: "The service. The plane (seemed like an international plane). Food options. The service and the service. There was a problem getting on, they allowed premium members to board but when I got to the plane, I was scolded by the cleaning crew lady (maybe the Mgr) that they were not ready and that she had informed 'them' of that and that no one is allowed to board while they are cleaning."

Cons: "Spent $25 on Main Cabin Preferred when I thought it was Economy Comfort. Did not really change my experience and i'm out $25."

Pros: "Seat cramped"

Cons: "It was amazing"

Cons: "Too cold"

Cons: "The salad was included two unmentioned items that were unwelcome: bleu cheese and pasta."

Cons: "The layover was 40 minutes but from one gate to another takes 30 minutes, I was one of the last person aborting and the doors were about to close."

Cons: "Snack selection"

Cons: "Didn’t fly"

Pros: "Fast boarding process, on time"

Cons: "Nothing you could do, it was a maintenance issue."

Cons: "Seating in Economy plus is tight. No electrical or UBS outlets for charging devices."

Pros: "everything"
Cons: "snacks"

Pros: "People were friendly"
Cons: "Broke arm off wheelchair"

Pros: "Did not experience food or entertainment"

Cons: "Overbooking and worrying I would miss my trip"

Cons: "Mechanical delays caused me to miss my uncle's funeral."

Pros: "Not a challenging process from beginning to end."
Cons: "Nothing"

Pros: "Perfect from start to finish"

Cons: "We never took off"

Cons: "the usual garbage AA flights on CRJ's with poor on-time performance and frequent maintenance issues..."

Cons: "Seating is a bit cramped."

Pros: "Personalities...loved their job. Great to talk to."
Cons: "Bosrdunf staff at DCA. No communication in crowded area"

Cons: "Our audio did not work for movies. The food was super cheap"

Cons: "I was forced to check my carry on luggage. There was no problems on the way up to DC, just on the way back."

Cons: "So many different categories to board!! Same applies to all legs of this trip... it is annoying and completely inefficient."

Pros: "There was surprisingly a great amount of legroom"

Cons: "Food was not good at all."

Pros: "Lost baggage"
Cons: "They have it arriving with me. But cannot locate it. Normally they would know where it was."

Pros: "Nothing"
Cons: "Lost connection"

Cons: "Delay. Old airplane with sewer smell in back. Not a great experience."

Cons: "Completely ignored for beverage service"

Cons: "Shaky landing."

Pros: "Nothing"

Cons: "Sat on the tarmac for 35 minutes without a single announcement as to why there was a delay."

Pros: "It was my first time I was a little scared but not anymore it was a smooth ride. Don't change nothing keep up the good work. Thanks for letting me explore"

Pros: "Honestly I enjoyed every little moment. I haven't traveled to Atlanta in 9 years and let's say traveling with AA is great. Starting from the check-in up until baggage claim in atl. Everything was speedy! I'm so happy that I went with AA I had a spectacular arrival."

Pros: "Allowed us to pre-order with our daughter who needed our support."

Pros: "It did not crash"
Cons: "Delays, baggage loss, how the Airline dealt with both."

Pros: "Gate agent at DFW helped with a seat change so my wife and I could sit together--excellent seating in the exit row"

Cons: "Never got a complimentary beverage. The cart only delivered to some of the rows"

Cons: "I was trying to check two bags, and I get three free bags. My one bag was my wife's bike in a case and it as 60 pounds and the other was a suitcase that was only 20. They made us take stuff out of the bike case and move it to the suitcase to get it below 50 pounds. Ridiculously nitpicky. It's the same overall weight..."

Pros: "Thanks Daniel for making my trip to San Diego comfortable!"
Cons: "Didn't get to upgrade to 1st Class, but oh well :)--"

Pros: "Loved the individual seat back entertainment"

Cons: "No wifi, no headsets to listen to tv"

Cons: "It was freezing."

Cons: "NA"

Cons: "Checkin"

Pros: "todo muy bien"

Pros: "All of it"

Cons: "America Airlines...worst service and just a horrible experience"

Cons: "Thrust"

Pros: "The boarding process was good. Departed on time and arrived on time."
Cons: "No social distancing of passengers on the plane yet there are empty rows of seats."

Pros: "Easy finding deals"
Cons: "Better interface"

Pros: "Cr"
Cons: "Had to wait on the runway for one hour to get a gate upon arrival. Should not have departed early and told passengers that there would be a gate available, only to have to wait and circle around several times waiting for a gate."

Cons: "working bathroom and entertainment system"

Pros: "Crew"
Cons: "Gate attendants"

Pros: "Good entertainment options but couldn't get them to work on my laptop so I had to watch a movie on a small mobile phone screen"
Cons: "Long delay due to weather. Got screwed by a change fee for a mistake I made on my original booking, no consideration. Good entertainment options but couldn't get them to work on my laptop so I had to watch a movie on a small mobile phone screen-website didn't request to download or activate DRM plug"

Pros: "The crew was great."
Cons: "Seating is kind of cramped. More legroom would be appreciated."

Pros: "The seat was comfortable"
Cons: "Should have demarcations for groups as they are boarding. A rude costumer with his wife who’s group was obviously not was called to board the airplane( I heard him say we’ll jus go with this group since we are next) purposefully cuts me off and was rude and obnoxious about it."

Pros: "This was a horrible experience from the onsite until the landing."
Cons: "Better communication from the beginning and feedback about what was actually going on would have been helpful."

Cons: "Crew was not available, that caused a delay. Bags were not loaded, that caused another delay. Gate was not available upon arrival, that caused yet another delay."

Cons: "Couldn’t control the temperature. It was freezing then burning up."

Cons: "Delays, seat assignment changed, the food"

Cons: "Flight was delayed 1.5 hours coming into Denver due to an oil leak they fixed at the last airport. Turned out the leak wasn't fixed. Took an hour to get a mechanic to look at it and then they cancelled the flight. United's partner had no other planes in Denver so we had to sleep there after sitting in the airport for almost 4 hours."

Pros: "The on-time arrival"
Cons: "Having to check our bags due to lack of overhead space which was announced before anyone boarded the aircraft. Had they provided our bags to us when we exited the plane, or told us in advance that there would be no space and they would be offering free bag check, that would have mitigated the situation. Instead they wait till the last minute costing us valuable time. In the future, they should pay us the 25 dollar bag fee when they arbitrarily make this decision."

Cons: "No TV Screens, everything needs to be purchased on board."

Pros: "On time departure and arrival, everything else very standard"
Cons: "Seats are horribly uncomfortable and hardly recline, WiFi did not work most of the time even though I paid $12 for it. Overall United is highly unimpressive these days"

Pros: "Economy plus"
Cons: "Very old plane"

Pros: "Sidney was extra kind and thoughtful. Pilot made a great landing."
Cons: "Seat was a little uncomfortable."

Cons: "No air conditioning... the plane was hot"

Pros: "Outstanding that United Airlines finally has allowed for complimentary use of built-in entertainment system; i.e. Direct TV without charging passengers. That is good business sense - congratulations on a good PR decision. Haven't complimented UA in long time, but this is about time to say "thanks!""

Pros: "Excellent United customer service, Reagan National, ease of check-in"
Cons: "The aircraft was older, but United is in the process of renewing their fleet."

Pros: "Captain came out and talked with us"
Cons: "Delay seemed very avoidable."

Cons: "1.5 hr delay on Tarmac"

Pros: "Courteous staff"
Cons: "Late departure"

Pros: "Everything was as expected from United."

Pros: "Food for purchase"
Cons: "Waiting on the tarmac for 2 hours and not being offered food or drink or to be taken back to the gate"

Cons: "We didn't have seats assigned and the gate attendent didn't take the time to tell any of the 20 of us waiting for 15-20 mins to speak to a gate agent what was going on until AFTER she boarded the rest of the plane. When asked what was going on she responded "excuse me, I'll get to you when I get to you and thanks for your 'non attitude'" to the woman who asked her if she had any plans to greet us or even ackwnowledge us. Then the flight attendants became flustered as they realized they separated a 5 year old child and his father and sat the child in the emergency seat. When several of us attempted to help they were rude so when I put my headphones in to pass the time and didn't hear the woman ask if I was willing to sit in the emergency isle she snidely said "there's always one millenial not paying attention." Ummm.... I had my eyes closed and was listening to my music since they clearly wanted us to mind our own business and NOT try to help the father (meanwhile all of us strangers were trying to figure out how to rearrange in order to help). The only reason entertainment gets a 2 is bc I had good conversation with the passenger next to me, not because of anything United did. Really unbelievable that they continue to operate this way and treat PAYING customers like this. It's sad actually."

Pros: "It was a plane"
Cons: "Could only bring one personal bag and no carry on"

Pros: "Smooth take off and landing"

Pros: "Seat was pretty comfortable, as it goes in coach these days."

Cons: "Original flight booked was for 1:30. Week before changes to 5:30. Then 6:30. Arrive at the airport and flights delayed to 7. Then 730. 8. 830 etc etc etc til 11. No explanation. No food tickets. Rude responses like this gem: pointed out how long I was waiting with no word --> told by a united employee that he's been there since 7am. I point out he's bad to be there. He says he's not. I guess a united volunteer then? Then only handed out water since 'it's a short flight'. Useless."

Cons: "Always quality service, food and plane! My fav!"

Pros: "Nothing"
Cons: "I had delay of 1.5 hours, no one take responsibility on the connection It's was not comfy at all Bad service"

Cons: "There was a lack of information the whole trip. We couldn't hear the announcements of the crew or pilot so we didn't know what was going on. When. The landing gear malfunctioned it took a very long time to hear what was going on. Then, upon deplaning, there was only one single gate agent waiting to help the flight. Very poor service!"

Cons: "Just before announcements to board, the gate agent advised the plane was being checked out / aircraft maintenance. The creeping delay commenced: 20 minutes, then 15 minutes more, then 30 minutes more, etc... with very little communication about when what going on. Finally, we were advised of a gate change and new aircraft. We landed 93 minutes late. Problems happen but keep customers informed!"

Pros: "I enjoyed the heart warming and friendlyness of the pilot."
Cons: "The running nose sneezing person sitting next to me."

Pros: "Staff were very helpful and friendly."
Cons: "Delay, but not airline'S fault."

Cons: "Coach cramped"

Pros: "On time"
Cons: "Comfort space"

Cons: "they couldnt find the pilot. they said they didnt have enough crew"

Pros: "United comfortable classy convenient. Ordered on time staff was friendly beverages are free and plenty of legroom thank you I will book again"

Pros: "Everything was good."

Cons: "Plane was late and we almost missed our connection in Newark"

Pros: "United service is awful."

Pros: "N/a"
Cons: "N/a"

Cons: "Sitting on the tarmac for 30+ min in Washington."

Pros: "Plane was nice and clean."
Cons: "Having to take a shuttle from one terminal to another in Chicago."

Pros: "personal service"

Pros: "Arriving."

Cons: "Very cold on flights, no blankets"