Find cheap flights from Reagan Washington National Airport to Tampa

Cons: "Extremely disappointed about flight 1379 scheduled to depart at 0658, 18 Jun 21. Flight departure was moved to 10:30 AM and later to 12:30 PM without giving any reason for the delay to the hundreds of passengers that arrived at the airport between 4:30 AM to 5:30 AM to meet the airlines requirements. Poor performance by Jet blue. Lost of time and money for me. Thumps down. Blue is my favorite color, live up to it."

Pros: "Good entertainment options, the flight tracking and personal screen great. There was good space between passengers and mask wearing was enforced."
Cons: "Hand out wipes to self clean arm rests and tray tables."

Pros: "given the current situation here and around the world, the crew is doing their best which is very good."
Cons: "sanitizer at the waiting area before boarding, maintain the social distancing when board and existing, insist that it must be followed, disembark row after row"

Pros: "I love Jetblue because everything always good for me never desapoint me"
Cons: "For me nothing"

Pros: "Perfect"
Cons: "Perfect"

Cons: "Genial"

Pros: "Comfortable seating with lots of legroom; clean; ease of boarding and de-boarding; on time; nice variety of entertainment available ; everything was timely!"
Cons: "Some of the channels on the direct tv were not available throughout the whole flight; one flight attendant was not very friendly (she wasn’t rude either)."

Cons: "huge delay....7+ hr delay for a 2 hr flight..there were other jetblue flights scheduled on the same route that went ahead of us"

Pros: "good snacks and this route (DCA-BOS) has the 2x2 seat configuration so no middle seats."
Cons: "I took this flight last week and this week and both weeks the flight were delayed a minimum of 1.5 hours"

Pros: "Nothing, because I missed a doctors appointment due to the delay and I spent the entire day traveling instead of the 3 hours it should have taken."
Cons: "Everything"

Cons: "Delay and they not even offer something to drink at the gate."

Pros: "Crew was informative and nice"
Cons: "Snacks"

Pros: "The crew was very good. The seat was okay."
Cons: "There was some sort of breakdown and the flight was delayed about 40 min"

Pros: "Boarding was quick and crew was helpful."
Cons: "Just nothing extraordinary to note."

Pros: "Lots of legroom."
Cons: "the tv's wouldn't work at first"

Pros: "Wonderful crew, very prompt schedule"

Pros: "Not applicable since flight changed to direct flight to FLL"

Pros: "JetBlue voluntarily offered a credit for a <5 hr delay (minimum time that it is required). It was 4 hours and they didn’t HAVE to offer a credit but they did. Also they kept us informed throughout the delay, and boarded the redirected plane quickly when it did arrive."
Cons: "Didn’t appreciate the delay of 4 hours particularly during the holidays, but did appreciate how JetBlue stepped up in this situation."

Cons: "Delayed 1.5 hours, in spite of good weather at both airports."

Pros: "I was expecting cattle class legroom because of the price of the ticket. What a pleasant surprise to have room to stretch my legs."
Cons: "I really can't think of anything unpleasant about the flight."

Cons: "The flight delay estimates were off and it was pushed back throughout the day. Staff members were going out of their way to ignore me when I was trying to switch flights and seemed to not be interested in helping. They kept telling me what I should have done with incomplete information rather than helping."

Pros: "Overall experience exceeded my expectations"
Cons: "N/A"

Cons: "TV didn’t work on our row but without asking they offered $15 credit per seat"

Pros: "My flight was a little over an hour so it was quick, but the crew was great. We got complementary drinks and snacks despite the short journey. The plane had TVs on the seatbacks for those who like the entertainment!"
Cons: "My only complaint is the flight delay, caused by a malfunctioning AC, but that’s not the airline’s fault. The pilot got us there only 20 minutes later than scheduled despite being delayed by more than 30 minutes."

Pros: "Nothing"
Cons: "I came to the airport 11:30am asked to rebook for earlier flight which wasn’t possible unless 75$ charged. I decided to wait till 4:16pm departure that ended being 3:50 am the next day. Meanwhile it took several hours to receive water and pretzels, pizza finally came after 9 hr wait(which gave me heartburn). Ground crew disorganized feeding us excuses of weather (wx) which initially was a landing gear problem for first 1.5 hr delay then again WX and ATC not assigning a route(while other airlines departing no problem) then crew timed out then no plane & again waiting for crew...Seriously? What a management!!! Reading comments below this keeps repeating however this was about 13 hours delay. This company should quit!"

Pros: "I sat at the back of the plane and the flight attendants were great."

Pros: "Seating is spacious, food was okay, entertainment was sufficient but not the best. Overall I was impressed with Jet Blue and will most likely fly with them again in future."
Cons: "Didn't like a huge argument taking place between one family which held the flight up by at least 30 minutes. The crew were very patient with this family, but the passengers were not. I think the family should have been removed and asked to take another flight so that my flight could leave on time. It made everyone very nervous because we didn't know to what extent this conflict would escalate, so we had to sit listening to 3 or 4 members of the family arguing and constantly removing passports from luggage and going back and forth in and out of the plane. One member of this family actually entered the cockpit, which unnerved me because of the risks with terrorists these days. The family appeared to be of muslim descent."

Pros: "Boarding was easy and fast; the planes were almost *exactly* on time both for departures and arrivals! Staff was friendly. I have absolutely no complaints!"
Cons: "Can't think of anything. :)"

Pros: "Short flight food and entertainment not an issue for mr"
Cons: "Non stop"

Pros: "The flight was delayed due to some maintenance issues. Staff were friendly calm and helpful to the extent they could be with something out of their control. The company rerouted a different plane to take us since ours was going to be so late, turning a 2 1/2 hr delay into just a 1 hr delay. Boarding was super efficient, in flight service excellent. They comped us our headphones because of the delay, a nice touch. This is my 3rd great customer service experience with JB in as many months (the other 2 involved waiving charges to change flights, once gor me when I was suddenly ill, and for my cousin, when a changed circumstance made her need to travel on a different day, alone with 4 kids). Between Kayak and JetBlue app I got very frequent updates on flight status, but gate staff also were there and informed us in person."

Pros: "Our flight was delayed a bit but that was not a problem for us-gave us a chance to have some lunch. All of Jetblue’s Staff from the res agent at the counter, flight attendants and crew were all very professional, courteous, pleasant and helpful. Uniforms very nice. Thank you."
Cons: "Nothing"

Pros: "Good service clean plane Friendly crew Very good fight ! Thankyou Jet Blue"
Cons: "Nothing - All was great !"

Cons: "A bit of turbulence on take off , no fault of anyone except Mother Nature .. all in all a great flight !"

Pros: "Crew couldn't be nicer. A pleasant experience. Thank you."

Cons: "It only was a stinker because 40 min delayed which made me miss my bus home , so now stuck for an hour : ( . Flight and crew were fabulous !"

Cons: "I had a great flight! No complaints! I didn’t use I flight entertainment, so I can’t recommend either way. The food was good, but I did purchase it. Hence the 4 stars."

Pros: "Quick and efficient: boarding, service, connections = as good as it gets for the money."

Pros: "Lots of legroom in the exit row"
Cons: "Flight delayed"

Pros: "Crew"
Cons: "My husband & I were in Row 5 & in last boarding group. When we got to our seats, all of the overhead bins were filled all the way back to Row 8. So, we put our suitcases up there. When we landed, we had to wait for everyone to get off the plane to be able to go back to those bins. And someone had already exited the plane with my husband’s suitcase. Their suitcase was left. We spent an hour with Suitcase Services, but could not find out who took my husband’s suitcase. (No ID inside theirs) I recommend that you board lower numbered rows first so that people in the back rows don’t take the front bins!"

Pros: "Service and comfort"

Pros: "Free Wifi!!!"

Cons: "Endless delays and extremely shitty boarding staff."

Pros: "Leg room."
Cons: "The 2 hour plus delay in leaving due to jet blue's poor management around crew rotation."

Pros: "The pilot nailed the landing. I always grade the landings from 1-10. This was the first 10 I have ever given."

Pros: "The staff was so friendly. They accommodated a bachelor party's request to collect wedding advice from fellow passengers on a napkin and recognized a few birthdays. The stewardess making the announcements was very genuine in her well wishes and being part of everyone's day."
Cons: "40 min taxi time but not much we could do about that."

Pros: "More options on the entertainment menu. Needed that for my longer flight I connected from. Great snack options and very courteous staff. I enjoyed their company out of all my flights that day!"
Cons: "I would like to see all TAP planes come with a standard entertainment option on the headrest in front of you with the advanced menu option of movies, games, radio, etc. and ensure all headphone jacks are operational. (This flight it wasn't working well)"

Pros: "Friendly staff, love boarding from back to front. Clean plane"
Cons: "There were some delays taking off but the pilot was really transparent and it ended up not being severe at all."

Pros: "Everything was on-time, comfortable and quick."
Cons: "Minor issues: the wifi was useless and the I wished that the TV had closed captions."

Cons: "There is not a good snacks. Other than that service and confort are on their level."

Pros: "The crew was amazing."
Cons: "Nothing"

Cons: "Superior customer service"

Cons: "Snacks need some variety"

Pros: "Quick and painless, and so appreciate Delta’s respect for social distancing while other flagship carriers have returned to booking full flights"

Cons: "Great flight all around."

Cons: "Great"

Pros: "Was boarded promptly"

Pros: "Good on time flight"

Cons: "Not having a delayed flight."

Pros: "The crew rocked!!!! Professional and fun. We enjoyed the music."
Cons: "WiFi didn’t work well. Still great flight."

Pros: "extra legroom of comfort plus zone"
Cons: "Bordung process runs smoother now that the order is made clear ahead of time. In jfk they did not have the columns marked “comfort” “priority? “Main 3”, etc, like they had at Reagan arpoirt in DC"

Pros: "I like being able to charge my devices"
Cons: "Better movies"

Cons: "Stop being LATE!!!!"

Pros: "Crew was very kind and entertainment was good when available"
Cons: "WiFi in all flights"

Cons: "The ticketing counter gave very bad guidance for when I arrived, thus refusing to allow me to check my bag. And insisting that I had to cancel my skymiles ticket and purchasing a new ticket. Show up at least 2 hours before at DCA for intl flights, employee incompetence could cost you $$$$"

Pros: "jFk To DCA crew is fine and helpful."
Cons: "Crew and flight from DCA to JFK was terrible. We left over 30 minutes later with no explanation as to what was taking so long. There was no info given to passengers in regards to what gate or terminal you’re landing and in- was only given 20min to get to gate c Terminal 2 from gate b terminal 4.0"

Cons: "Better ? Impossible!"

Cons: "Very late and boarded too long before leaving the gate."

Pros: "Baggage came quickly. Flight was on time."

Pros: "Boardin process was Ok"
Cons: "Due to several issues we were delayed in 3,5 hours"

Cons: "They ran out of blankets, earphones on the flight"

Pros: "Meal was provided at no additional charge. Pilots were informative on weather conditions. Good crew service."

Pros: "Service is excellent. And the comfort too."
Cons: "A couple of rude passengers that were complaining for everything and I felt Delta crew had to be a little more strict with that situation specially when other customers want to have a comfortable and pleasant flight ."

Pros: "The service was excellent from boarding to inflight operations everyone seemed happy and made a honest attempt to be helpful and create an enjoyable experience for me and my Travel Partner."
Cons: "Plane was late coming in and my departure time was 30 minutes off schedule."

Pros: "very friendly crew"

Cons: "Delayed flight"

Pros: "Comfortable seats"

Pros: "Flight was on time, flight attendants were very nice and professional."

Pros: "The in-flight movie was very much appreciated."

Cons: "No wifi, no leg room"

Pros: "Very grateful they moved me to an earlier flight when mine was delayed due to weather. Impressed with entertainment options."

Cons: "Got put on standby despite having purchased my ticket over 1 month in advance"

Pros: "I am liking the new Delta terminal at LAX. The flight crew was nice pleasant and helpful. The pilots kept us informed."
Cons: "The Delta Sky club was small and over crowed. If you go take the first seat spot you can find. It doesn’t get bigger. I have high hopes for the new combined lounge between the terminals. The flight itself felt like an older 737-800 while it had power there were only two and the two others in my row snagged them. I was in Delta Comfort and have to say the extra leg room isn’t a lot."

Pros: "gate staff were great"
Cons: "plane cabin staff looked overworked"

Pros: "Happily, the flight was completely non-eventful."
Cons: "The food and snack choices are quite limited."

Pros: "Excellent service, God flight"

Pros: "NONE"
Cons: "The service was terrible. Also a ripped off base on I was expecting to be treated as if I was on Virgin nothing compares to it . Delta plane making a loud noise we can even heard anything when pilot does announcement. I want my money back or I should be reinbuise some how."

Pros: "Great service very courteous crew. Smooth takeoff and landing."
Cons: "Nothing"

Pros: "Everything"
Cons: "Everything was perfect"

Pros: "Plane was clean. Hotel due to missing connection was nice."
Cons: "Flight delays cause cascade of irritable passengers. Flight out of Phoenix delayed due to late departure from previous location. We were told mechanical reasons was the cause of the delay. This caused many passengers to miss their connecting flight in Atlanta. When we arrived after midnight, one gate person was attempting to help 50 people with morning connecting flights and room accommodations. The airline knew 3 hours prior that they would have tired, hungry, frustrated passengers. To then have to wait more than an hour in a line to get a bed and or a meal was too much for most people. There were other smaller examples of how Delta's staff or procedures were not customer centric. I will avoid Delta for travel in the future, and I am getting out of their stock."

Cons: "Never announced we were over 10Kfeet and could turn on electronic equipment, attendant seemed cross when her question "pretzels or coockie?" was answered "yes.""

Pros: "Comfortable flight, plenty of leg room and I live the individual chargers at each chair."
Cons: "When I pay more for a direct flight, I expect my flight to be non stop. Delta changed my flight and added a layover but I didn't receive any recompense from the airline. Seems very odd."

Cons: "Our flight was originally scheduled for departure at 7:45 PM. We got an alert stating that the flight was going to be delayed but we were already almost to the airport when I received the first message on my smartphone. We received three additional alerts making our total wait time at the airport 5½ hours before we could approach the gate and board the aircraft. Seating in immediate gate area was not comfortable. Boarding was chaotic at best with very little control and guidance provided by Delta staff. The audio over the PA system was difficult to decipher much of the time. The only other available boarding status information was presented on the screens stationed near the gate and indicated PREMIUM the entire time during our boarding process and was never updated. We literally had to scramble through the crowd to get to the gate desk and get our boarding passes validated so we could board our flight with our group of passengers. Our seating on board the aircraft was thankfully good which is why I rated Comfort as Okay. We were saddled with one more delay after the flight left the gate and taxied briefly down the runway and then sat there for almost an hour. My suggestions to improve customer satisfaction based on my experience would include the following 1. Provide extended alerts for passengers travelling especially if the anticipated delay is known to the airline more than 2 hours before scheduled flight time. 2. Improve seating in the waiting areas near all Delta gates. 3. Re-orient all staff in proper boarding process and utilizing all available resources properly to provide clear and intelligible (not speeding) overhead audio messaging and current boarding status prompts on displays. 4. Maintain or replace audio equipment if necessary to help improve quality of audio messaging in all boarding areas."

Pros: "Good experience overall. Pleasant staff. Movie features were wonderful and helped pass the time."

Pros: "The service. The plane (seemed like an international plane). Food options. The service and the service. There was a problem getting on, they allowed premium members to board but when I got to the plane, I was scolded by the cleaning crew lady (maybe the Mgr) that they were not ready and that she had informed 'them' of that and that no one is allowed to board while they are cleaning."

Pros: "Free food for all on this flight! Turkey sandwich was actually quite good! Great legroom, flight attendants, and pilot. Free great movie for all."

Cons: "I like the AirFrance seats more than I like the Delta seats. AirFranxe has better entertainment too."

Pros: "Everything else good."
Cons: "N/A"

Pros: "Not much"
Cons: "Delays"

Pros: "Very good."
Cons: "Snack food not health.Cold and I lost my glasses in the boarding lounge and found the lost and found difficult to fill in as I didn't know area code. It took me a while to get I have not had a reply"

"Great flight"

"Older plane. I have never EVER had a problem with seat belt length (I need to lose some weight but I am not excessively large) but my seat had a very short one - looked like it needed replacing."

"Flight was delayed"

"It was quick, plane was loaded and the service on board was ok"

"Those corn kernel snacks were too hard for my dentures"

Pros: "I didn’t like the crew on board .. everyone else was good, there was a flight attendant on my flight very rude, I asked if it was possible to get an additional snack, and she looked at me, she told me something that I didn’t understand , she placed an extra snack on my tray.. then she picked it up and took it away from me … that was extremely rude .. I am a 71 years old woman and I was never treated the way the attendant treated me"
Cons: "You need to provide a better customer service to your passengers, you need to train them and evaluate them to treat passengers with respect, if they have a job it is because we people use your airline not the other way around"

Cons: "WiFi wasn’t working"

Pros: "Uneventful flight. Departed on time. Arrived ahead of schedule (good thing). Excellent crew from nose to tail."
Cons: "PA system at gate was awful. Instructions were inaudible."

Pros: "crew was great and moved me further up in the plane to make a tight connection"
Cons: "food"

Pros: "Everything about my trip was exceptional!"

Pros: "Very clean and plane was not crowded!"
Cons: "Food and beverage service, but we completely understand with COVID 19"

Pros: "Good seats and very clear"

Pros: "Nothing,really other than the fact that it Got us home."
Cons: "At least offer water. There was no service whatsoever"

Pros: "Flight and plan where great."
Cons: "Stewardess was very rude and un please y with all customers. Didn’t feel like she wanted to be on the flight. Her attitude was the main problem."

Pros: "Crew was great"
Cons: "Snacks"

Pros: "Everyone was well behaved."

Cons: "Great flight"

Pros: "comfortable first class seat"
Cons: "There was no wifi. No entertainment, no ability to work."

Pros: "Crew was awesome, friendly, tentative, and welcoming."
Cons: "Screaming kid in the background, wouldn't stop the entire flight."

Pros: "Pilots and crew are still great- all negative comments have to do with corporate policy."
Cons: "Not able to social distance at all. We had to board a bus to get to the plane and we sat there for 20 minutes breathing in exhaust while we were packed in like sardines rather than the bus going back and fourth with smaller groups. The plane was tiny, so again- no way to distance at all. Seats at the front were left unoccupied rather than allowing others to move to them for social distancing."

Cons: "Seats are thick but zero lumbar. Back too short at shoulders and I'm only 5'8""

Cons: "There were too many people on the flight. The middle seat was occupied."

Pros: "The crew &entertainment"

Pros: "2 and 2 seats, all occupied, no distancing."
Cons: "Better seating, boarding from the tail to decrease contact"

Cons: "Plane had to land in a different city due to inclement weather. Very disorganized process, huge traveling setback, never got my travel voucher."

Pros: "Crew was great seats like always aren’t comfy"
Cons: "Better seats"

Pros: "The crew was very polite and helpful as the flight attendant was still new."
Cons: "It was FREEZING on the plane."

Cons: "Everything AA did nothing right."

Pros: "Was not long enough"

Pros: "Good crew, good service, good captain."
Cons: "If I did not have to check my carry-on to baggage claim. The flight was delayed and landed late (high winds)"

Pros: "One of our fellow passengers was willing to change seats so my wife and I could sit together."
Cons: "I'm not a fan of American's Basic Economy, where they nickel-and-dime for every little thing. Choosing seats while checking in online does not cost the airline any more than assigning them, so charging for the privilege of choosing your seat is simply a money grab."

Pros: "Short flight"
Cons: "Negative leg room. If the seat next to me had not been vacant, my legs would have lost circulation."

Cons: "Flight delayed and bot enough overhead space."

Pros: "Efforts to get us to Philadelphia"
Cons: "Got to Philly - no one there - rushed 2 concourses and plane still there with daughter on-board. They gave away our seats, told us we would not get on, would not get our baggage and would not get put up in a hotel. Because of the NBA draft - had to travel 60 miles to New Jersey for a hotel. Lost a day, lost 2 tours, endured additional hotel costs...and the attendant made it clear she was on overtime and we just needed to move on. American Airlines is too big and consolidation of airlines has not been good for the public."

Pros: "Boarding was efficient"
Cons: "There was NO ROOM for my legs when the man in front of me reclined his seat. I could not work on my laptop because it was such a ridiculously tight fit. I am 5'9" tall, and i have never been so cramped on an airplane."

Pros: "The cabin crew was great at boarding and organizing the overhead bin space. Also, ground staff didn’t start check roll aboards before the overheads bins were full. There is nothing more frustrating than getting on after forced to gate check your bag to empty bin space (ahem, United at SFO)."
Cons: "Couldn’t get the entertainment to work."

Pros: "The option to hear the flip down LCD screens. Though I didn’t use them."
Cons: "The lady next to me taking up my seat and a quarter of each seat to her side. The person in front of me never putting their seat all the way up. Couldn’t hear the crew when asked a question."

Cons: "I was forced to check my carry on luggage. There was no problems on the way up to DC, just on the way back."

Pros: "The flight attendant was fantastic. Very friendly, very helpful, checking on all the passengers. He even loaned his phone charger to one passenger. It was a full flight and he was working hard, but had a smile on his face the entire time. Give him a raise!"
Cons: "the airplane was absolutely freezing. It was so cold, you could actually see the air blowing (like in winter). There's no need for that. Somehow European airlines manage not to freeze out all their passengers. It was less than a two hour flight but felt like an eternity because it was so uncomfortable. Seat size - this is absolutely the smallest it can/should go. I am pretty skinny, but even I'm running out of room and the seat backs could be made a bit more comfortable. Not only is there almost no recline, but the way they are constructed - they actually push my head forward - not made for short people."

Pros: "I think for the most part you have some of the best customer service but your snacks are awful compared to other airlines."

Pros: "I love the fact I've flown with American Airlines 4 times over the last month and have not had any issues, delays or even an unfriendly face no matter the time or airport!"

Pros: "Food, OK legroom, complimentary wine & beer on a US carrier"
Cons: "Barely functioning ancient touchscreen system"

Cons: "The crew was late because of an incoming flight they were rude to other passengers and seemed to have an attitude after a long day they made very few announcements but the flight went fast"

Cons: "They had no record of this portion of my trip, after a few people checked they found the Chicago to Ammon part so they added me onto a flight from Washington to Chicago. All should of went well from there but they sent me to the wrong gate. Luckily I just made it to the correct gate for boarding. Upon arriving at Chicago there was no one available to provide information on how to get to Royal Jordanian gates. Also on my AA portion of my flight coming into The U S in New York the flight was cancelled and I was told the next flight Available was next day (18hr delay) at the other NY airport. I had to have someone drive from D.C. (My destination) to pick me up"

Pros: "The plane has improved greatly with their comfort and leg space"
Cons: "With checking my luggage my bag fee was waived a total of seven times this trip because I'm a military wife to see my husband overseas who is serving a year in Saudi Arabi except this past time on October 2nd at DCA airport. Spoke with the Supervisor Ralph who stated it was against policy. How stringent is this policy if it was waived seven times previously? Policy needs to be reviewed with entire staff. I will no longer use American Airlines because their military convenience and policies no longer seem to favor the military. My husband also after speaking with him will also no longer use your airline including all his members he overseas when they return after their year tour."

Cons: "I thought I was booking an Alaska Airlines flight. I booked on Alaska Airlines website. I picked seats. I missed the part in the email I received later saying I didn't have seats. I never received a check in notification email. It took forever to check in at the airport because the the kiosk took a while to pull up my reservation after asking for additional information. I got stuck with middle seats on 5 hour plus flights when I had actually checked to confirm I could still select a window seat before I booked and did indeed select window seats when I booked."

Pros: "The flight was on timely"
Cons: "The staff was very informative"

Cons: "The flight attendant chastised my husband loudly when doing a pre check before take off. She reached over and yanked his charger our of the socket and stood over him and reprimanded him for not being on airplane mode. The passengers in front were turning around while the passengers behind were laughing. It was excessive and inappropriate. The passengers behind him had tray tables down and video games out and when she addressed them it was in a respectful manner, but when addressing my husband, it was disrespectful and unprofessional. Seemed to be discrimination as she did not treat any other passengers like this. I wish I would have captured this on video to share with American Airlines as I do not think they would condone her behavior. Her name was Marlene and she needs additional training regarding customer service."

Pros: "Crew was ok, did their best considering the circumstances, but even they were getting aggravated and were short with the passengers near the end."
Cons: "The Washington airport is horrible. The gate we left from was not a gate but a series of doors that buses came to. This wouldn't be so bad if they were able to handle it in an orderly way, but the airport showed complete incompetence in organizing anything and there were people everywhere trying to find the right door which kept changing on them, and the times kept changing...it was a mess. Then, when we finally got on the plane and were about to take off, the air traffic control tower called and said that their flight path was incorrect and to not take off...but didn't give them a new flight path for nearly two hours as we sat on the runway. Nationalize the airports in DC, fire the whole lot and start fresh, I'd say."

Pros: "The lady sitting next to me was nice to talk to - that's about it"
Cons: "The whole experience was terrible. The airport gate terminal was chaotic. While boarding, I am told I have to check my bag because apparently the flight was overbooked and there was no room for my carryon. We finally get on the plane and are told by the pilot that we have to stop for fuel - MID FLIGHT!!! I have never had a pilot stop to fuel up in the middle of a flight. And he told us it would take 10 minutes. It took an hour and a half!!!!!!!It completely derailed my connection flight. I missed it and was rescheduled, but wasn't told anything. I get to my new connection flight - that wasn't leaving for another 2 hours mind you - and ask the lady about my bag, because I was nervous it wouldn't get there with the flight change. Her response - "Well, they knew where you were going, right?""

Cons: "Denver airport policy kept us on the ground for about an hour because of lightning somewhere that was supposedly heading towards the airport but never showed up. The crew did what they could for the comfort of the passengers - gave out A water & A snack (except really turning on the air conditioning)."

Pros: "everyone was great."
Cons: "very full flight but that's expected."

Cons: "Either passengers wear a mask or not. What’s the point of making announcements regarding wearing your mask when the staff does not enforce it? Also, not sure why the Wifi went out midway through the flight. Get your act together United!"

Pros: "The crew Friday, July 26, 2019as terrible. Not friendly. I felt like we were an inconvenience to them. No one smiled."
Cons: "Friendlier crew."

Cons: "The Boeing 737-800 did NOT have enough leg room for me. My first flight to Houston was very uncomfortable, even with an aisle seat. If I can, I will avoid this plane when booking future flights."

Pros: "Easy finding deals"
Cons: "Better interface"

Pros: "Cr"
Cons: "Had to wait on the runway for one hour to get a gate upon arrival. Should not have departed early and told passengers that there would be a gate available, only to have to wait and circle around several times waiting for a gate."

Pros: "Flight time"

Pros: "The ability to watch TV shows on the flight"
Cons: "Closed captioning on the TV shows. More passenger room."

Pros: "We did not have to wait long for our luggage."
Cons: "Our flight was delayed over an hour."

Pros: "The seat was comfortable"
Cons: "Should have demarcations for groups as they are boarding. A rude costumer with his wife who’s group was obviously not was called to board the airplane( I heard him say we’ll jus go with this group since we are next) purposefully cuts me off and was rude and obnoxious about it."

Cons: "The transfer was not realistic, and I would have missed my flight. To cancel was more expensive than to buy a new ticket. Disgusting"

Pros: "The crew was ok. The seats were far from comfortable."
Cons: "The seats were so close together and did not recline to a comfortable position at all and to be a flight over 2 hours is just plain ridiculous! I will definitely be putting United on my list with Spirit from now on. Choosing either of them for such discomfort versus price savings is not worth it!"

Pros: "Smart way they did boarding kept a bunch of people from crowding around the gate. Maple snacks on flight were tasty."
Cons: "Really cramped seating."

Pros: "I liked everything was excellent"
Cons: "There was a 10 minutes delay"

Pros: "The on-time arrival"
Cons: "Having to check our bags due to lack of overhead space which was announced before anyone boarded the aircraft. Had they provided our bags to us when we exited the plane, or told us in advance that there would be no space and they would be offering free bag check, that would have mitigated the situation. Instead they wait till the last minute costing us valuable time. In the future, they should pay us the 25 dollar bag fee when they arbitrarily make this decision."

Pros: "The bathroom sign that shows if it is busy without going there"

Pros: "absolutely nothing"
Cons: "i never made it to tampa and it was because the staff refused to help and offer assistance. SAS staff was the reason i missed my flight."

Pros: "Almost everything"
Cons: "We got off the airplane from Singapore to Houston. We almost missed the fight from Houston to Tampa because we didn't have enough time"

Pros: "The cabin was very warm and uncomfortable for the entire flight and tarmac time. The overhead air wasn't working either so that didn't help. Other than that, the flight was great."
Cons: "Cabin temperature"

Pros: "Crew was great and helpful!"
Cons: "Not enough options for people with celiac."

Pros: "Nice, friendly flight attendant, smooth flight once we got in the air"
Cons: "Delays. Some people missed connections. I was fortunate my second plane was delayed, else I would have missed mine too"

Pros: "Quick and departure on time"

Pros: "Flight okay"

Cons: "Not enough or any choice of food but that is ok asyou really do not need it unless you have not planned well, so it is partly my fault that I felt the shortage of food!"

Cons: "My one stop flight was delayed in both departures While checking in online I changed my seat to row 15C, and when checked prior to boarding, the change was not done and had to travel in row 39C The aisle space is too small, so every person coming to the bathroom pushed me, also the fly attendants while pulling the food cart. The leg room was too small. There were no sweet cookies within the snacks. Fly attendants did their work, but were not particularly pleasing."

Cons: "We didn't have seats assigned and the gate attendent didn't take the time to tell any of the 20 of us waiting for 15-20 mins to speak to a gate agent what was going on until AFTER she boarded the rest of the plane. When asked what was going on she responded "excuse me, I'll get to you when I get to you and thanks for your 'non attitude'" to the woman who asked her if she had any plans to greet us or even ackwnowledge us. Then the flight attendants became flustered as they realized they separated a 5 year old child and his father and sat the child in the emergency seat. When several of us attempted to help they were rude so when I put my headphones in to pass the time and didn't hear the woman ask if I was willing to sit in the emergency isle she snidely said "there's always one millenial not paying attention." Ummm.... I had my eyes closed and was listening to my music since they clearly wanted us to mind our own business and NOT try to help the father (meanwhile all of us strangers were trying to figure out how to rearrange in order to help). The only reason entertainment gets a 2 is bc I had good conversation with the passenger next to me, not because of anything United did. Really unbelievable that they continue to operate this way and treat PAYING customers like this. It's sad actually."

Pros: "Nice crew and ground staff. With the right credit card (United Explorer or better) boarding is a snap."
Cons: "Lack of personal space is a fact of life for air travel unless one can afford the good seats. Plus, why do I always sit behind a crying, screaming child? I know it's no fun for anyone involved and it's just part of life, but maybe next time I'll be more fortunate. Flying in economy is truly like riding in a very big Greyhound Bus! It beats driving, but not by much. I wish trains were more plentiful and affordable."

Pros: "The crew was the best part of the entire awful experience. The pilots let people tour the cockpit and the stewards were very accommodating considering their rules and restrictions. With so many delays, we were able to disembark the plane and come and go as we needed till we were able to finally board for takeoff."
Cons: "We all received updates every thirty minutes with a new departure time and each time we were supposed to depart, there was another delay. The first delay was caused by a seat cushion floating device not being on the plane (hour delay right there) and then for the next three and a half hours, we all were constantly being delayed due to rain. The rain was not their fault but had that cushion been properly stocked on the plane, we would have missed the storm and been on our way. A two-hour flight became an eight-hour hell. Not to mention, the plane itself smelled like a seedy bar bathroom, I had to tuck my legs underneath myself because there was absolutely no legroom, and my row mate was a belligerent drunk. Getting home at 5 am Monday morning and going straight to work was not ideal. Would have been nice to be home on the same day that my flight was scheduled."

Pros: "Average stuff"
Cons: "Flight was delayed 5.5 hrs (due to their own fault) and they did not even have anyone come and tell us nor have any food or drinks for us in the meanwhile. They did not even have options for anyone to board another flight if needed. They did give 50 e-dollars to use for another trip at the end but I do t think that's enough compensation for their poor service. I probably would avoid them on another trip."

Cons: "Original flight booked was for 1:30. Week before changes to 5:30. Then 6:30. Arrive at the airport and flights delayed to 7. Then 730. 8. 830 etc etc etc til 11. No explanation. No food tickets. Rude responses like this gem: pointed out how long I was waiting with no word --> told by a united employee that he's been there since 7am. I point out he's bad to be there. He says he's not. I guess a united volunteer then? Then only handed out water since 'it's a short flight'. Useless."

Pros: "The crew was very nice and attentive"
Cons: "My table area was not clean, you have to pay for checked baggage, and in order to watch the onboard directv, you have to pay...in order to use the wifi, you have to pay....with all the other airlines out there that offer these things complimentary...I wouldn't choose united again"

Pros: "Nothing"
Cons: "Alerted Flight Attendant and Gate Agent and United at 31,000 feet that there was toxic black mold in the plane and I was choking. Advised Customer Service at ORD and they handed me a brochure to call 1-800."

Pros: "I liked the cost, BUT..."
Cons: "I didn't like that it wasn't readily advertised you get put at the back of the bus, bottom of the pile, lowest point on the totem pole. In other words, I was booked on my return trip as Basic Economy- no frills, no thrills. Last to board, no carry-on allowed. I had to end up paying the same for that portion of my round-trip as I would have if I'd just booked through United. $60 in checked baggage. NOT happy with Kayak more than anything."

Cons: "Flight was delayed several times which meant I would miss my connecting flight. Rebooking was challenging and took over an hour. After it was supposedly rebooked on another airline, I couldn't check in because it wasn't booked correctly. Now sitting in airport for the last 10 hours and have another 5 hours until my flight. Not happy."

Pros: "It was on time"
Cons: "If the seats get any closer or smaller they might as well double stack. I am of average height and weight so this is disappointing. The plane was sold out so it's not like UA is hurting"

Pros: "After many flights with United, I am always pleased with the level of customer service. I've only encountered friendly staff from the skycaps to the captains and everyone inbetween. I have never felt like I'm just a warm body filling a plane seat."

Cons: "I was in the center bulkhead seat with an very oversized man on the aisle seat with a "service dog". It was not a service dog in the sense that it was all over the place--on my feet and in the aisle where it tripped a stewardess more than once and she told him it couldn't be in the aisle. So it pushed over to my seat because the guy was just to big to share his legroom. It shredded napkins the man dropped which a trained dog would not do. it bounced his tray table up causing him to drop his two vodkas. I had to have the stewardess tell him to move his arm and body out of my seat so I could stow my tray for landing. When waiting for my ride outside the dog was off lease and ran into the pickup lanes where the man had to chase him down. A true service dog would never behave like that."

Pros: "The crew was friendly, and overall flight was good"
Cons: "Half way through the movie I bought to watch on my screen there was an announcement made by the captain and when my movie came on the sound wouldn't work, the flight attendant just said sometimes that happens and I could try to ask for a refund."

Cons: "This was the flight from hell. Terrible uncomfortable seats. Could not get the monitor turned off and out of my eyes. Plus we were delayed 4 hours in this crappy airport only to get on a really crappy plane. We were supposed to arrive in Tampa before 10 but wound up getting in like a red eye at 1230 am. Lost out on our ride home and we were so exhausted. I cried most of this flight home 2 1/2 hour flight. Nice staff but crappy plane. I am waiting to get a call to get reimbursed for my loss of time at work and the missed ride home."

Pros: "Susan Smith at check in counter Reagan National was very helpful, kind and service-oriented. I hope you recognize the gem you have."
Cons: "Flight was delayed and gate agents appeared tired, agitated, and unhelpful."

Pros: "Evening flight. Crew wasn't the nicest but they were professional nonetheless. Flight itself was smooth but a bit of a bumpy landing (I think it was a bit windy so not surprised. It is Ch). Not the best flight but certainly not the worst either."
Cons: "DirecTV in-flight entertainment. You pay or you're subjected to constant ads and/or snippets of shows. I'd rather watch one free movie that I can't choose rather than pay to watch bad TV."

Pros: "The cookie was wonderful . I was shaped like a waffle & had caramel inside. The package even instructed how to warm it up over the top of my coffee cup. Also, all the United personnel were great!"
Cons: "Our flight departure was delayed from Tampa to Chicago cause they switched planes. Thank God I didn't miss my connection flight."

Cons: "Well easier to say what I like. U've got a nice crew at least on our flight, very professional and nice. Other than that, well u have got lots of things to improve"

Cons: "United is a bare bones airline with poor everything. Flight attendants that project ther roll MAINLY as safety technicians, uncomfortable seats (not to mention right packing. Booked this flight when it was listed as Luftstansa, but should have made another choice when I saw it was United."

Pros: "The plane was very clean, modern, and it just felt safe. The crew is excellent, and the flight took less than three hours."
Cons: "The flight was delayed an hour. Boarding was a bit of a problem, there was a miscommunication of who boarded first and who would board next so the boarding process was a bit delayed and disorganized. No entertainment was offered."

Pros: "All good."
Cons: "Instead of a full can of soda with glass of ice, just recieve a glass with v ice and a bit of soda from the can."

Pros: "The employees were extremely helpful and friendly. I had just flown in with united from Hawaii and landed 6. 15 am that morning and the employees assisted as I was not familiar with the airport. Will definitely fly united again."
Cons: "Nothing."

Cons: "Had purchased a round-trip ticket. While in D.C. on a family trip to bury my mother in Arlington National Cemetery, my brother had a massive heart attack. After 3 weeks, he was stable enough to come back to Houston on an air ambulance. As I travelled with him on the air ambulance, I was unable to use the return portion of my round-trip ticket. I provided documentation of the situation and requested a refund. I received $106 on a $715 ticket. There was no explanation of how they determined the refund, but I'm not happy."

Cons: "The crew did not seem to enjoy their jobs and can the seats get any more uncomfortable? It really is okay to put some padding in the seat cushions. Is it really necessary to charge for the movies?"

"The flight was 3hrs late to board. No tv’s, no food, no electronic outlets to charge your devices and the seats were hard."

"We waited for bags in Tampa airport for 2 hours. Also, no food or even water. Not going on it again"

Pros: "The fact that the flight left on time, boarding was organized and we got to our destination before the estimated time."
Cons: "The friendliness of the service from both the people from the ticketing counter and at the gate counter."

Pros: "Smooth flight great pilot. Easy boarding"
Cons: "Not much"

Cons: "No drinks; hard seat, ticketing customer service lacking"

Pros: "One crew member was helpful in finding us tickets"
Cons: "We had to pay to get on the flight we were originally supposed to be in from a Frontier member’s mistake. Staff in Denver could not seem to locate any notes and charged us $60 each for the ticket “change”"

Pros: "The crew was great, they were very friendly & helpful."
Cons: "Lines to board are always long"

Pros: "Not a thing."
Cons: "Customer service. Organization. Staff being knowledgeable."

Cons: "Don’t block the bathroom for >1 hr during the flight because one flight attendant is hanging out with the pilot."

Cons: "An isle or window seat"

Cons: "Stewardess who had to repeatedly ask a customer to put their mask on said “I hope you get it”. Referring, of course, to COVID-19. Horrible."

Pros: "The emergency row seat was good."
Cons: "The hidden carry on luggage fee is terrible."

Cons: "There was no social distance on the plane. Every seat around me full. Not good."

Cons: "The woman sitting across the aisle from me wasn't wearing a mask. I asked her to put one on and she refused. I asked a crew member to ask her and she also didn't comply. It was uncomfortable and I was disappointed the crew didn't do more to force the issue."

Pros: "Better to board back to front!"
Cons: "At least offer water!!"

Cons: "Good service"

Cons: "The crew was loud and obnoxious, making fun of the passengers"

Cons: "Very uncomfortable"

Pros: "The flight, crew, etc. were great."
Cons: "I would have liked to get coffee or soda for no charge."

Pros: "Yes the crew was very friendly and the seats were very roomy."
Cons: "The bad thing was our flight got delayed 5 hours and we didn’t get into Tampa until 1145 pm. Waiting around the airport that long was very tiring."

Pros: "Nothing"
Cons: "How we were all told after most were ay the gate it was changed to a different gate once there we were told that it would be ay least 2hr late for maintenance. I'm handicapped couldn't get around that was time I could have spent with my family and I was Hungary snf needed to use the restroom which couldn't use until boarding. Very unprofessional I wouldn't give a better grade than a d'- not sure if I would use this airline again. At least we could have comped a free soda and chips. Since the airline new that was happening ahead of time and we could have made choice our selves what to doyou people charge for or fee for anything we might want to change but it's ok for you to treat us poorly sincerely Eugenio Cortez"

Pros: "price and non-stop flight"
Cons: "The flight was 60+ minutes late, due to another plane sitting on the runway. The other plane kept passengers sitting on the tarmac for over an hour. We were told the plane had mechanical problems. The waiting area was so crowded with people it was people standing all over the place...it turned out that 2 flights full of people were waiting there. When we finally boarded, the plane had to be refueled and the plane had to be started up by being jumped or something because one motor was not working normallly; this was a bit frightening. Staff was not even smiling, or even comforting when we boarded. Brief apology by pilot."

Pros: "In flight crew was cordial, warm, professional"
Cons: "Everything else was a sh*tshow: bad information, confused and angry employees, flight was 7-hours late"

Pros: "Cheaper prices. Safe flight in a steel tube. Because Frontier charges for food, the stewards/stewardesses were very quiet about it and let the passengers sleep."
Cons: "Food costs extra. the fact that I didn't get notice beforehand about purchasing my bag space before getting to the front counter and paying there. So it was more expensive. Boo! The fact that baggage costs money. The fact that you get yelled at over the airline PA that if you can no longer place your carry on in the overhead bins unless you paid for it, and that your bags must now go underneath the seat in front of you, when leg space is already tight. And, no, I am not overweight by a long shot."

Cons: "We sat on the plane for over an hour waiting for our plane to take off"

Pros: "The crew were very nice and professional, the flight was on time as well."
Cons: "Yes it's a budget airline but the seats are not very comfortable and there is absolutely no leg room unless your 5'4 and they do not recline. The seating arrangement is nuts they choose for you, you can choose yourself if you join their club and you still have to pay. The carry on/checking fee is $30 if your bag is 50 lbs or less. Otherwise you will pay $75 I believe. The only thing that is free is water by the cup otherwise the small bottle water is expensive. Yes it's a budget airline so remember, on longer flights I think I would rather pay more and have a more comfortable flight. Also the Airbus 319/320 that they use suck. They are old and you feel a lot of turbulence."

Pros: "Nothing!"
Cons: "Lots of delays and cancellations. Customer service is not helpful. They only care about their ticket and will not reschedule you with another airline."

Pros: "The plane was spacious."
Cons: "The seats were uncomfortable with no recline or movable headrest options. Paying for a carry on bag was outrageous. More expensive than a checked bag. I checked in online and meant to pay for a checked bag, but accidentally payed for a carry on. When I went to check in in the morning for the flight they wouldn't refund me a portion of the money. Paying for soda or juice, also ridiculous. The delays were also absurd. We did not get explanations for why were just sitting on the run way and not taking off."

Pros: "Nothing. Frontier nickel and dimes you for everything. The only thing I didn't have to pay for was water. First time I had to ever pay for a carry on and it cost more than checked baggage. Absolutely ridiculous! I will never fly Frontier again. And 1 particular attendant was totally rude. I'll spend my money where it is better appreciated next time I travel."

Pros: "Aside from a change of gate the everything was wonderful."
Cons: "I had got my boarding pass yesterday, when I checked in they no ever told me the gate was changed. I realized at the last minute something was wrong and started to inquire and found out that the gate had changed."

Pros: "Departed on time. Flight generally fine."
Cons: "Baggage service in Denver. Considering that Denver is a major hub for Frontier, I would have thought that the baggage claim process would be good. On the contrary, we and about 15 - 20 other customers waited more than 90 minutes for our baggage. The conveyer belt bringing the baggage up to the carousel stopped twice. The second time, it was not fixed for nearly 30 minutes - AFTER THIS WAS BROUGHT TO THE ATTENTION OF THREE DIFFERENT FRONTIER BAGGAGE PERSONNEL. Frontier baggage personnel were ineffective and indifferent. I asked one Frontier employee about the delays - the only response I got was " They were a little short handed and little behind. " " Total Indifference " seems to bear the Frontier customer service motto as far as baggage is concerned - and I paid for the damn baggage service."

Cons: "Baggage claim. We waited 90 minutes to get our baggage at the main hub of Frontier in Denver. Frontier baggage employees were incompetent and totally disinterested and and had no idea there was any problem with baggage. When this was brought to the attention of three different Frontier employees, no fix was made for nearly thirty minutes - and this was the second time that the conveyor belt stopped. Frontier employees were totally indifferent and did nothing to personally help rectify situation. Customers from multiple flights were waiting extended periods of time. Horrible service and enough to make paying customer refuse to use Frontier in the future."

Cons: "I was charged $45 at the gate to bring a carry on onto the plane. My carry on fit into the "personal item" box which meant that I wouldn't have to pay for a carry on, but they laughed and said that I would still have to pay This was not made clear anywhere during the purchasing process and represented a 35% increase in the fare at the gate. I was furious and I wil never fly frontier again."

Cons: "Seating is extremely uncomfortable. They are fixed, leave little leg room (it is hard to retrieve things from the floor), and very, very firm. Overall it is the most cramped seating I've every encountered on an airline!"

Cons: "Flight was late for boarding. No updates were given as to why or what was going on. The gate agent looked like she had a miserable day and did not offer a customer service attitude. Once on board the seat didn't recline and was hard as a rock, not ideal for a 4 hour flight. The flight attendant (Christine) was short tempered. Crew lacked basic soft skills. This was the first and I am pretty sure the last time I will fly on frontier. While I appreciate the low fares I did not expect the low level of customer service or all the extra fees that are tacked on for seats, checked bags and a drink onboard."

Pros: "Arriving at Denver, NO gates available...we sat on the tarmac about 1 hour, with the seat belt light lites on. Captain told us there would be a delay until a gate opened up. He, nor any of the stewardesses made any other contact for at least 1/2 hour. Finaly, the captain said we could use the restrooms as we waited. NO contact from the flight crew, or other contact from the Captain until we were finally led to a gate. Communication is everything. It would have eased the temperaments of the passengers a great deal to have more updates, and even the presence of a stewardess. NOTHING>"

Cons: "When we checked in at the counter they did not inform us about carry-on charges. Most airlines don't charge fees for carry-ons, but frontier does. We had to pay $60 each for small carry-on at the gate. This practice is unfair to people who are not familiar with cheap airline business models. They should be more transparent about their fees on the ticket and at the counter. This cheap airline is so cheap that they couldn't hire enough staffs at the DCA gate. There's only one staff checking in the tickets at the gate and we had to wait until everyone went into the plane to pay for our $60 check in fees."

Pros: "I'm cool with saving a few bucks and not getting free soda and peanuts."
Cons: "I feel like Frontier takes the no frills thing a bit extreme, and then relies on the customer to work within the confines of their rules without making it super clear what those rules are. Seats a VERY uncomfortable, thin almost non-existent padding over hard plastic. Seats also cost money and you're not offered to buy your seats ahead of time but only when you check in, or if you know ahead how Frontier operates. Puts some folks in the position of having to buy expensive seats on the spot at check in. Also this is my 3rd Frontier flight in as many months and every time something has gone wrong, delays, or computers down. 1 more chance with me on my flight home in 2 weeks. If it messes up again, I'm officially never booking again."

Pros: "The crew was nice and efficient at getting everyone settled; finding space for baggage."
Cons: "Didn't like that my seat was hard and uncomfortable and didn't seem to recline. Both my flights were delayed; waited an hour for baggage transfer from a connecting flight that really should have been sent the next day. Had to pay for a soft drink. Don't like all the extra costs on this airline. Might be more tolerable if the comfort level was higher. No entertainment folks, so be sure to bring your own, along with peanuts, drink or any other snack you may want. I will be sure to research airlines better before booking next time."

Pros: "I had low expectations since Frontier's switch to low budget. But after accepting the inevitable add-on costs for carry on, seat reservations etc, I found the flight comfortable and efficient. Only gripe is that the seat did not decline, which I assume helps them cram more seats into the cabin."

Pros: "Gate agents and flight crews were very nice people."
Cons: "Seats were barely minimum quality, no entertainment systems, no food (not even a little bag of peanuts or pretzels), flights were late, and on the last leg I missed my connection, partly because we were late, but also because there was no ground crew to get the plane to the gate, so we waited over 15 minutes just meters from the dock, and watched the ground crew handle several other planes down the line, during which time my last flight must have taken off. I was rebooked on the next flight to my destination, even mentioning my checked bag, which I hoped would also be placed on the next flight out. That last flight was also delayed in departing, and when I arrived at my destination, my bag did not. I filed a claim, and was told I'd receive an email with a claim # and contact info, and my bag would be delivered to my home the following day. No emai arrived, and no bag arrived. I have filed another claim via the airline's web site, so we'll see what happens. Also, they charge high prices (IMO) for checked bags, carry-on bags (1 personal item is free), and seat selection. Not as economical as it seems at first! I doubt I will ever use this airline again."

Pros: "My husband said that there was a little more room than usual in the seats, in part bc the seats don't have a full size drop down tray. I did appreciate that the seats were comfortable even though they don't tilt back, and since they don't tilt back, it means you don't have the person in front of you tilting all the way back into your space."
Cons: "Frontier is really just another cheap airline that will charge you extra for everything now. It's annoying enough that you have to pay to get a seat assignment and to take a bag (carry on or check) but when the flight attendant said it would cost be $1.99 to get a cup of coffee, that was it for me. I also found the dinky little half trays annoying - there's no way to do anything on them. and since they don't lock, every child on the plane spent the entire trip dropping them down to hear the loud sound they made. Also with the arm rests. Oy. Also, the board of our flight out of Denver was ridiculous. The flight was delayed quite a bit and then Frontier check in person not once but twice announced we would begin boarding only to then realize it wasn't ready yet and shut the doors. It was really weird."

Pros: "The crew is courteous but still not overly understanding of someone waiting in the airport for a flight for 8 hours without any explanation for the delay."
Cons: "My flight was supposed to land in Tampa at 8:20pm and didn't land until 2:30am the next morning. This was a delay and a wait all with a 7 month old child. no explanation as to why the plane was delayed almost 8 hours and they still try to get you to pay for food when on the plane? Absolutely ridiculous. Even though the plane ticket is initially cheaper, by the time you pay $40 per checked bag, "pay" for the hours of delay or cancellation and reschedule, stress that accompanies your feelings when flying frontier knowing how unreliable they are, it's not worth it. I would rather pay $150 more and know I'll arrive on time with little or no hassle. I won't be flying with them again if I can avoid it."

Cons: "The three hour delay which was only partially explained by weather."

Cons: "Boarding was completely disorganized. The attendant shouted the boarding order which was completely ignored. Our flight was delayed but we didn't know because because the sign indicated that it was "On-time" because we were held in a holding pattern for more than 45 minutes our plane ran low on fuel and we had to be diverted to Colorado Springs to refuel. Because of these delays we missed our connecting flight. We stood in line for more than an hour to see when we could fly out. We were told the airline would not compensate us for a hotel room even though the next flight out was not to be until the afternoon of the next day. Because of a convention in town there were NO hotels available. I am a 70 year old woman and I had to spend the night in the airport with my grandson. I have not had any sleep and we are still waiting (3 & 1/2 hours to go as of now) for our flight out. Because Frontier does not partner (I think this is likely the other way around) with any of the other airlines we could not even get a flight with one of them. Beyond that the seats are plastic with barely any padding and most uncomfortable. I will NEVER use this airline again. I am outraged."

Pros: "The crew was very friendly and the plane for the most part was clean."
Cons: "This is a very stripped down way to travel. Expect to be nickeled and dimed for everything. Carry on ran me $40. However, they don't check if you actually paid the carry on fee and put your things in the overhead compartment. I watched people putting the backpacks and other items up there (and they did not pay). Additionally, nothing is for free on board- food and drinks will cost you (even a soda). The worst was not realizing you are assigned a seat (free), I got the middle seat (yay)! If you want to check in and select a seat, it will cost you $9 to $45 for any seat (they also do not recline)... Just crazy! My trip ended up costing me the same amount as a Virgin America ticket I passed up because it was too expensive."

Pros: "Nothing."
Cons: "The man at the check in counter was rude and I sat in line waiting for over 30 minutes though I arrived at 2. The flight attendants were rude and not very courteous. The flight was also very turbulent. Worst flying experience and I've been flying since I was 5"

Pros: "Not Much."
Cons: "Being my first flight on Frontier, I wasn't sure what to expect. The fare seemed very reasonable when I purchased the Ticket From Denver to Tampa. Like most of the flying public, I flew coach so obviously I didn't expect that I would travel in luxury. However my flight experience was not even on par with most other airlines that I've traveled on. First as many other reviewers have pointed out, the information on baggage fees isn't made obvious to you in any part of the booking process. I imagine that they make a fair amount of money by surprising first time customers who arrive at the airport expecting that their carry-on luggage will be free of charge, as is with most other airlines. Which in my opinion is deceptive. Expect to shell out some cash if you have Carry-on, and bags to check. The seats are the most uncomfortable that I've encountered, combined with the extremely cramped arrangements of coach made for a very unpleasant flight. Their flight attendant's primary focus is on those who purchased "stretch seating" and the first class. At no point during the flight was I offered water, or anything in the way of something to snack on. My final thoughts, pay a little more to another airline to get reasonably comfortable seats, baggage included with your fare, and attentive service in-flight."

Pros: "Direct flight"
Cons: "Very unimpersonable....felt like I was just a ticket number. No drinks or snacks unless you have a credit/debit card to buy a soda and snack for 2 bucks, seats seem smaller and the "snack" tray was smaller than a book. But I guess since they don't offer drinks and snacks with your ticket you really don't need that tray. I had to purchase this ticket due to a death in my family and it was the least expensive, but if I had a choice it would have been with Southwest Airlines. At least they still make you feel human."

Pros: "The plane is clean and the crew nice."
Cons: "I'm sure you get this all the time and you clearly have thought about it but when you add up all of the ala carte extras, then the fact is another airline would likely be better. I spend $16 on the seat and $40 on the carry on. Interesting nickel and dime concept for sure. But then I get to the seat and it doesn't recline. OK, that's fine I guess I only paid $16 for the seat. But what's with that thing you call a "pull down tray". You can't get a computer on it, even my tiny MAC. So I put my briefcase on my lap and I guess made my own little table. That's a bit much."