Find Deals on Flights from Tampa to Washington Reagan-National (TPA - DCA)

We were late taking off.

Crew was professional and friendly

Flight was 3 hours late. Wifi was not working most of the time. TV reception was out for the entire plane for the entire flight

American Airlines would not allow my teenage daughter to check in and board her flight because she was three minutes late getting to the airport for the check in time (1 hour prior to flight). (Traffic was backed up due to an accident). She was not checking a bag and had plenty of time to go through security and get to the gate without holding up the plane. She would have been waiting at the gate to board. American Airlines would not budge. Instead, they wanted to put a teenage girl on standby through two flights and two airports with no guarantee she wouldn't be spending a night at the airport. They would not reimburse the ticket either. The AA person I talked with was no peach either. While on the phone with my daughter, I purchased a direct flight from Southwest to get her home. She had the same amount of time (1 hour) to shuttle to another terminal, check in, go through security and board the plane. No problem doing all that with the same time frame and Southwest was happy to help her out.

The crew went out of their way to see that I was seated easily before the crowd came on board.

The cookies are ok but not very refreshing. I prefer Pepsi to Coke. Being in a wheel chair, I didn't have the option to stop at a food place to get something to eat before boarding. It was so extremely cold in the cabin.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Getting rid of free checked bag has caused boarding to become as miserable as every other airline as people try to cram their suitcases into the overheads. Flight was delayed.

At check in, while checking my bag, the agent advised that since the flight wasn't full, and I wound have to claim my bag to transfer to an international flight, I could save some time by taking my bag on board. That worked out very well. I am very thankful for the good advice.

Nice easy ride once the plane got there

2 hour delay which wasn't jet blue's fault but it would have been nice to have been sent an email about it or something

Flight was cancelled and we were not informed. We missed international flight and nobody took any proper responsibility.

Free Directv and music, free snacks

Great in flight crew, nice free snacks, good entertainment.

Gate personnel unfamiliar with the proper boarding sequence announcements and "phraseology" for proper understanding of which "group" of passengers board next. I have experienced this several times lately, at different locations ... sort of unusual.