|Flights Arrive in||Cancun|
|Flights Depart from||Washington|
|Airlines||Spirit Airlines, United Airlines, Volaris, Aeromexico, JetBlue, American Airlines, Frontier, Alaska Airlines, Delta, Air Canada, WestJet, Sun Country Air|
Cons: Not to be delayed for an hour and it being announced 10 min before boarding
Pros: Convenient takeoff/landing times, on time departure.
Cons: A flight crew that didn't care less about people sleeping on a red-eye flight and sat in the last row talking to each other loudly the entire flight.
Pros: No problem with crew. Seats a little uncomfortable on part of the trip.
Cons: Our chek-in was missing at our destination arrival. It damp damp when we received it the end of the following day
Cons: There was a smoker on the plane who disturbed my flight. I would like some sort of refund.
Pros: Crew was great flight was smooth
Cons: Seats weren’t that comfortable and tight
Pros: The 787 was spacious.
Cons: Plane was delayed on takeoff and landing.
Pros: The crew was nice despite challenging travel conditions
Cons: The flight was delayed 6 hours due to adverse weather conditions in SF and then LA. It was frustrating and tiring but the crew handled it well despite the adverse conditions and disgruntled passengers
Pros: The flight was fast and empty.
Cons: Don’t cancel my trip 24 hours after I booked it.
Pros: Clean plane, nice staff
Cons: Small seats
Pros: The seats were super comfy, the flight was practically empty so I had an entire row of seats to myself! The complimentary movies & entertainment is awesome and kept me from getting fidgety during the long 8 hour direct flight. I honestly didn't even feel like I was on an airplane.
Cons: Nothing, this was a perfect flight!
Cons: Gate decision because we had to wait until last minute to announce
Cons: the cushion of seat 5E was very uncomfortable,
Pros: Friendly crew
Cons: Boarding pass options and instructions confusing, I finally decided to get the boarding pass at Volaris airport counter instead.... I was charged another fee for the process.
Pros: They provide a good and fast transportation service.
Cons: We were kind of late for our departure, they kept us for too long in the bus that took us from the terminal to the airplane, but the pilot apologized for this.
Pros: The flight was pleasant and direct. Quite and a relaxed atmosphere.
Cons: The food aelecation was poor. No complimentary drinks or snacks. At a minimum shouldn’t this be a given?
Pros: Seevice and food were outstanding
Cons: The selection of both movies and series was a bit poor. Nothing interesting to watch
Cons: Thank you for excellent trip
Cons: A strong snowstorm prevented me from arriving to the airport on time (highway was closed). Flight was at 3:15. After over 5 hours on the highway I finally arrived to the airport at 2:27 and the Aeromexico counters were empty. A lady from Lufthansa told me the flight had just closed and suggested that I call aeromexico’s phone number. I did that and the gentleman on the phone told me I should go to the check-in counters. I mentioned they were empty and he had no other suggestions. After an hour on the airport and on the phone with no progress I booked a trip with United and traveled home.
Pros: Everything was ok except the audio
Cons: I could not use my earphones because the entry was blocked. You should get it fixed. Seat 23D
Pros: Nice seats
Cons: Tv system didn’t work
Pros: Good snacks, friendly flight attendants, efficient boarding
Cons: Flight was quiet delayed and there was no communication in the gate area about the reason for the delay until the end. Flight also kept saying it would take off at 2:22 and we weren’t even boarded at that point. Would have appreciated an updated departure time and clear and regular communication
Pros: Really friendly and personable crew, Comfortable seats Terra blue chips
Cons: Seat had a sticky goo on it that I had to wipe off Coffee was not good Terra blue chip bag was too small
Pros: Nice leg room
Cons: Flight was delayed so it made our arrival time closer to 3am. Sleeping was almost impossible on the flight because the lights kept flickering on and off.
Pros: Seats were very spacious and comfortable.
Pros: I got there
Cons: Being on time for once
Cons: Flight was delayed by 2 hours, Captain came on PA after boarding that it was technical. Gate agent were not good at giving updates prior to boarding
Pros: Comfy seats with ample room.
Cons: 6 hour flight with only one cookie and two drink snack offer.
Pros: My money clip was stolen.
Cons: Have better security and stuff at airport. To be more open to people needs.
Cons: To hot in the back of the plane
Cons: It’s was delayed 3 hours in buffalo .
Pros: Crew was fine, nothing special. Seat @ $28 extra should tilt. Legroom was decentl.
Cons: 1st row people should get on the plane first. Holding over head bins for them and msking row two folks put their bags 4 bins back is not cool.
Cons: Seats on plan were horribly uncomfortable. Food to the point of a scam expensive. Airplane lost baggage with over $1,000. Including seeing glasses gone. Trip ruined. Rest of luggage was soaking wet like they left it laying outside in the rain. Horrible horrible company.
Cons: The flight was delayed 3 hours. When we finally got on, someone had vomited on the previous flight and it didn't get cleaned up. We had to sit directly across from it and it smelled horrible.
Pros: Crew was friendly
Cons: U can’t complain with price. I like it.
Pros: Smooth trip
Cons: I miss Virgin America so much! Alaska is just another airline.
Pros: Boarding and crew were excellent
Cons: Power outlet was loose and allowed plug to drop out of outlet. USB didn’t work
Cons: Tv’s, more drinks
Pros: I liked that we were able to use the go go entertainment from the headrest. Lots of things to choose from to watch
Cons: We could of been on time, we had a connection I. Atlanta and had 15 minutes to spare
Cons: original, non-stop flight was delayed by 6 hours; was able to get rebooked to another flight but was still 2 hours delayed and my bag arrived another 2 hours after me, ending in a 4 hour delay over all. paid for a non-stop and ended up with a layover.
Cons: Flight was delayed more than 4 hours. I switched flights to try to beat the 4 hour delay but was still delayed 4 hours. After verifying with delta t am members that my bags had been rechecked they had not
Pros: The crew was nice
Cons: The food
Pros: Crew was amazing.
Cons: Delayed departure due to late crew arrival. Not a huge deal.
Pros: Crew is very friendly and helpful. Leg space is bigger than other flights.
Cons: Food is not as good as before. I could smell the restroom from my seat (41H). Hopefully Air Canada flights can depart and arrive on time.
Pros: Fair space
Cons: Head steward with an attitude
Pros: Fairly new plane... new and much improved entertainment system...
Cons: 7 flight delays, over 1 hr 20 min to board, poor service, reboot entertainment system 4 times
Cons: Held on the plane for 3 hours while waiting to de-ice
Cons: On time boarding
Pros: The flight left on time and the crew were pleasant and efficient. Best of all, we had ample legroom in our economy seats. Much appreciated!
Cons: While we were waiting to board, we heard an announcement by American Airlines, allowing currently serving military members and their families to board with the VIPs. I think that is wonderful idea!
Pros: Crew was fine...but, 2nd trip with WestJet and 2nd time my luggage didnt arruve with me. Beyond inconvenient.
Cons: Having my luggage!!!
Pros: crew very friendly and helpful.
Pros: The wide variety options of movies/shows to watch.
Cons: The food wasn't the best
Pros: I made it to Portland safely.
Cons: Tried to call airline directly for customer service, but received a busy tone. Tried to call again and received an automated message saying to high call volume to call back later. Also went online to look for an email, but couldn’t find one so I sent a message to Sun Country twitter account, but no one responded. Worst customer service ever.
Pros: The direct flight was the biggest plus. The seats all had a USB outlets which was convenient.
Cons: Our flight was delayed about 15 minutes due to a mechanical issue which we didn’t know about until we got on the plane late.
Pros: Great price For the flight
Cons: You need to have a kiosk so I could’ve gotten a boarding pass without standing in line for half an hour, I had no bag to check and no need to take up your staffs time but you need a kiosk in the Fort Myers airport for people like me
Pros: Spacious legroom, complimentary drinks, comfortable seats
Cons: Limited food options and no complimentary snack
Pros: Well considering I lost my wallet on the way to the airport and was unable to check in. I would have to say I didnt like it
Cons: To have snacks.or water
Cons: Get drinking water, spacing, comfort of seats
Pros: Price was reasonable
Cons: On time performance; inclusion of bags in price;
Pros: Crew members were good and they took good care
Cons: The entertainment or magazine or free water could have made it better
Pros: The crew great the seating was awful.
Cons: The seating.
Pros: Flight journey was okay.
Cons: Flight was delayed and updated departures times were changed more than 4 times. Latest update schedule time was 3:58 am. I did go home then I got updated email saying flight is departing at 2:30 am. . So confusing.. no clear departure timings. I could’ve missed the flight and my plans got ruined.
Pros: The whole service was excellent!
Pros: I liked that it was a quick ride and we arrived safely even though there was a lot of turbulence during landing. I also liked that the plane was very new and clean and neat!
Cons: Not having to pay for Carry-on luggage. I would have been able to pack more of the things I wanted--like on a regular Airline.
Pros: Service, flight
Cons: Paid a lot for luggage at the airport in florida vs when i left Puerto Rico and i did not buy anything
Pros: what's there ever to like in United? One things is worse than the other!
Cons: Flight was delayed 1 hour for crew not showing up. contacted customer service 2 times on phone and was promised to get travel voucher in 24-48 hours. Never got that. On 3rd time contact I was asked to email their support I did one week ago and nobody bothered to respond yet. Typical United!
Pros: Quick flight
Cons: Hard seats
Cons: Out plane showed up late due to weather - understandable. We didn't have anyone to pilot the plane for over 5 hours - unacceptable. I was due to be home by 8PM CT on Sunday; didn't get home until 4AM Monday. Very poor job by United.
Pros: Loved the entertainment on the plane with directv.
Cons: Seats were not comfortable at all. My back was aching by the end of the flight. The power outlet under the seat would have been great, had it been working.
Pros: Crew was nice.
Cons: How much do United Engineers get paid? They can’t figure out how to make the last row recline? And why was this particular flight not able to let me select a seat?
Pros: Web check in was super easy, the flight was on time and all the crew was really nice.
Cons: No complimentary drinks or food, no entertainment on board.
Pros: The crew was nice and professionnal
Cons: Boarding was late and messy. Seats are narrow. I guess I got what I paid for. The delayed arrival put us into JFK at nearly 3am. No public transportation available
Cons: It was 1 hour delayed
Pros: That you guys sold our seats and still in Tijuana for another flight
Cons: Same as above
Pros: Seat doesn’t recline
Cons: Give at least a drink
Cons: Charges extra for bags over 40lbs not over 50 lbs like most airlines. My bag cost $80 it was more then I paid for the ticket. Also, very small plane. Won’t fly with Spirit again
Pros: The crew was funny.
Cons: I wish there was complimentary snacks.
Pros: The crew was great shirt trip
Pros: one steward was really funny the seats were ok boarding went well
Cons: they charge for everything including check in unless you read about it before hand. They didn't try to hide it I would fly with them again
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