|Flights Arrive in||Rome Fiumicino|
|Flights Depart from||Washington|
|Airlines||Finnair, Air Canada, Aer Lingus, TAP AIR PORTUGAL, SWISS, Turkish Airlines, Lufthansa, British Airways, American Airlines, Brussels Airlines, KLM, United Airlines, Delta, Air France, Iberia, Alitalia, SAS|
Pros: There was room available.
Cons: This was not business class!
Pros: I wish I found somebody to take me around
Cons: No complains
Pros: Well oiled service machine.
Cons: Things were very scratched
Pros: I enjoy my flight
Cons: Again no complains
Pros: The crew was very nice and helpful
Cons: I got charged for bags from Fort Lauderdale to Toronto than Toronto to Halifax
Pros: The crew did everything expected to make our flight enjoyable. Couldn't really have asked for more.
Cons: We're fortunate we fly business when traveling to Europe, but the comfort on AC Rouge "premium economy" is VERY low. The dilemma is: comfort for a much longer business flight thru Frankfurt to Venice, or a slightly larger economy seat for a direct 8 hr flight YYZ to VCE. "Entertainment" - an iPad!
Pros: All the crew we encountered were very efficient and helpful. The food was hot and really good, and we were well looked after, particularly on the Heathrow to Ottawa leg of the journey.
Pros: I sat in a seat that wasn’t my assigned seat, and no one said anything. It was awesome!
Pros: Not much
Cons: Stewardess never smiled once! She was approx age 45 and should know by now how to be professional. Not the start to a vacation anyone would want.
Pros: Crew was amazing, someone had found my passport and turned it in to a crew member.
Cons: They lost our luggage and we can't reach anyone who can help us find it. The customer service people are very unhelpful
Pros: easy boarding
Cons: My seat was broken, so I had to move to another. Fodd options were less than expected. Overall experience was good. Would definitely fly again, but bring my own snacks.
Cons: The airline charged for luggage at airport check in.
Pros: Self checkin, there was no line and things moved quickly.
Cons: Flight was almost an hour late because the boarding process was so slow. They took forever and then literally bussed us to the other side of the airport to the budget carrier side, which wasted more time. Was a bit of a joke really. Served seafood snack, not everyone eats seafood.
Cons: Not enough space for hand luhggage. Changed gate very short before boarding. No gluten free meal available on board.
Pros: Flight on time
Cons: No gluten free meal available
Pros: Crew was helpful and professional. Airplane was comfortable and very spacious. Food was awesome.
Cons: Really need to look at a more efficient way to board the passengers. Was pretty chaotic and the gate was way too small for so many people. Feel like the passengers with carry on luggage were thrown to the wolves while those with backpacks were treated way better.
Pros: Flight was more spacious on the way back to Boston
Pros: Lost the luggage
Pros: Seat more comfortable than most economy seats with other airlines. Smiling, attentive cabin attendants. Good food. Easy to get to next flight. Seems a bit more spacious than other airlines.
Cons: Free Wifi.
Pros: The food was the best I've had on any airline in recent times. On the first flight it was a croissant and a swiss chocolate, on the second flight it was a hot danish pastry.
Cons: The first flight was late so I was worried I'd miss my connection (however connection was delayed too so I made it). Also, I was asked to check in my bag because "the aircraft was full" however when I got on the plane I noticed it was half-empty and there would have been ample overhead room.
Pros: plane was clean
Pros: Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights
Cons: It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!
Pros: I had a nice exit row seat and the plane had a good selection of entertainment.
Cons: flights were delayed significantly and in Tbilisi the staff did not show up until about 10 minutes before the plane was supposed to depart. Crew had not been inside the new airport and could not answer questions about transfers.
Pros: Everything was fine except the fact that our flight was rescheduled on 24 hours earlier than the original one. It was extremely inconvenient.
Cons: When the airline interrupts your trip last minute and passengers are trying hard to adjust their plans it would be nice to have a little appreciation from the airline team. And they do not have to be rude to people who are asking to explain the reason of the changes.
Cons: Hi the flight from New York to Istanbul was deleted four 4 hours . from Istanbul to Madina it was ok but I didn't may bagages yet.
Cons: Hotel for passengers
Pros: Service and crew
Cons: Space is limited even for a small built person. Too crowded considering long the travel time
Pros: Food was good (not pasta!), crew was very accommodating
Cons: Flight was delayed (again!). There was no desert with the food.
Cons: Luggage did not arrive.
Cons: The food needs some improvement!
Cons: The seating is appealing. Impossible to sleep. I will be “ saddle sore “ for days. Please look at the padding and upgrade
Pros: Good food.
Cons: They are very slow in checking people in
Cons: Organisation at Tegal airport, was a free for all to board the plane.
Pros: The crew was super nice and very helpful!!! Wine included was awesome.
Cons: The boarding process was chaotic. My TV screen kept going in and out. We
Cons: First, an exterior light was broken so we were delayed so much that American recommended we reschedule our connection but we got to LGA and our original flight was still at the gate but they’d oversold it so we couldn’t get back on. And then, getting on connecting flight, the door broke so we were
Cons: Wifi didn’t work.
Cons: Avoid a 3 hour delay.
Pros: Big jet not typical going into Knoxville.
Cons: Flight was late. Boarding had every zone called essentially at once so we could all stand.
Pros: The crew tries.
Cons: Planes are just uncomfortable and the airlines have a monopoly on long distance travel.
Pros: There's nothing much to like. You're lucky if you have a nice crew which was the case. It's extremely expensive for a low-cost airline who pretends to be a full service airlines because they have a "business class" cabin. Seats are ok. Same as LH or LX
Cons: Be like Swiss or Lufthansa. Charge less and give free water and snacks
Pros: The seats were wide tall and comfortable, there was enough room for the legs as well.
Cons: A little glass of juice would have been nice from the airline.
Pros: The plane was clean and seats were comfortable considering 2.5. hour flight; all crew members were nice and friendly; there was some food available for purchase but we didn't buy it since we ate at the airport before the flight. I would definitely fly again.
Cons: no TV or other entertainment options so make sure to bring your own device or a book.
Pros: Crew was very pleasant and attentive.
Cons: The entaertainment system, TV , movies etc, wasn’t working and they tried and tried but couldn’t get it to work. Not a common occurrence I am sure.
Pros: Good Staff, Good Service, On Time Departure and Arrival
Cons: The ticket price was so expensive
Cons: They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this.
Pros: Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!
Cons: Pay attention to passengers.
Pros: Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements.
Cons: Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking.
Pros: Crew was friendly
Cons: Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs
Pros: The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated.
Pros: 787 is a nice plane. I also like getting miles since I accumulate most miles with United. Not much else to boast about.
Cons: The outbound plane from Newark to Frankfurt was late by 1.5 hr because United could not figure out how to bring the plane (that was sitting in the middle of the airfield to the gate and then they realized that they need get catering supplies to feed the passengers and we were waiting for that too. The inbound flight from Frankfurt to Newark was late by 1.45 hours since they were fixing a computer problem on board. The flight was totally over air-conditioned and when I asked to bring an extra blanket for me the flight attendant started lecturing me that I was wearing shorts and a polo shirt (in the 86F heat at FRA and EWR it was ok!) and that she had no blankets. The second flight attendant who for some reason came 2 miins after the first one apologized for the attitude of his female colleague and immediately brought me an extra blanket.
Pros: Crew was good, landing was great, entertainment was pretty good selection of movies, good seat space.
Cons: We had to run from gate 60 To gate 89. Jetway was hot while waiting to board.
Cons: We should have had less in our carry on so we had more leg room. The staff was friendly and very helpful. There was plenty of movies, tv options, and games to pass the time when we weren't sleeping on the over night flight.
Cons: Be on time!!
Cons: Was sick so couldn’t fly airline refused to help and let me change my flights
Pros: Crew was great. Delta auto rebooking caused me to miss my next flight
Cons: Contacting me before rebooking would have saved me $400
Cons: Food really bad on both segments.
Pros: Flight was smooth
Cons: More leg room
Pros: Crew was great
Cons: flight was diverted an hour away for refueling because of weather over SLC. But SLC opened before we even landed at Grand Junction, CO. I had 8 mins to run between concourses to catch the next flight. My bags didn’t make the flight and have perishable food items. But it is what it is.
Pros: Comfortable Seating!
Cons: Flight delayed Quite a bit.
Pros: The cue lines per zone are a brilliant idea!
Cons: An explanation to passengers as to why there was a backup between the gate and the plane.
Pros: The crew was very helpful in all respects.
Cons: Not getting everyone standing in line to board one hour and 10 minutes before scheduled departure.
Cons: Train your ground crew. Our luggage was not placed on our flight from Paris to Amsterdam and were sent to Amsterdam on separate planes. My husband’s medication was in his bag. This was a great inconvenience for us. Never again on Air Canada. I suggest you explore the baggage process used by Delta.
Pros: Crew was amazing. Service and food was good.
Cons: Random TSA check was not needed at the end when boarding.
Pros: In flight entertainment was great
Cons: seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)
Pros: Gate was extremely crowed and disorganized. Non-European citizens must present passport. That requirement should be clearly stated.
Cons: Travel notifications should mention documentation requirements.
Cons: I could not fly
Cons: USB outlet not working seat 21D
Cons: Toilets were REALLY dirty
Pros: The food, the crew, the entertainment.
Cons: It was an excellent flight!
Pros: The staff was kind and helpful. The business class was good and the updrafts was really worth it
Cons: Entertainment was poor .
Cons: Because the flight was one hour and a half late
Cons: the food is terrible. he literally dropped my bread and picked it back up to give to me. it was soggy, tasteless and disgusting even more given the rude crew. I never comment a review unless it was a good or extremely terrible experience. One of the crew members was extremely rude to Americans. God forbid we ask him a question he would keep walking. For the price I paid and the duration of my flight (12 hours from LAX-FCO) I wish I chose a different airline. that was the most uncomfortable flight I've had in a long time and I travel often.
Pros: the flight was on time
Cons: for sure the seats, the screens and the bathrooms. the plane was soooo old!
Pros: short peaceful ride. Not much food could be served.
Cons: Really bad boarding controll, contributing to grumpy patrons. Just poor management and efficiency created by the airlines with a last minute gate change, but in addition, the personnel were irratable and not well motivated or trained to manage the crowd.
Pros: The crew was nice and the food was good.
Cons: More entertainment options
Pros: All good.
Cons: Gluten free meal was selected and paid for before the flight, but for some reason the crew didn't have the option available for me once on board. Nevertheless, they tried to be their best. More drink's without extra charge. Follow Lufthansa service and all will be grand.
Cons: Luggage fee were outrageous.
Pros: Great crew
Cons: Had to walk up and down stairs, outside, too the plane Cold, wet, slushy tarmac
Cons: Momondo sold me a so called 'go light' ticket (not disclosed anywhere though) meaning that only 1pc of carry on was allowed! No checked bags unless purchased. Could not see on the price of my ticket that this was the type of new generation low quality tickets. So tired of momondo.
Pros: Helsinki is a convenient connection to fly to the U.S. One of Finnair planes was damaged earlier in Chicago and they used AirItaly to operate this flight. I was traveling with a recent wrist fracture and I was lucky I had an empty seat next to me that allowed me to move my arm a lot to avoid swelling.
Cons: Our boarding was an hour and a half delayed
Pros: Crew was great and welcoming
Cons: Some features on screen did not work, also seat handle wasnt possible to lower
Pros: Was on time! Not croweded!
Pros: This is a great way to travel from Helsinki to Tampere and avoid the railway and train changing.
Cons: The plane is not comfortable, but the flight is very short. It balances out.
Pros: Everything! I never knew that Finnair was such a great airline.
Cons: Honestly, nothing could have been better.
Pros: No problems on the flight. Attendants were nice.
Cons: It was unusual that we had to go through another security station when changing planes. The home made jam I transported from Paris made it through the Paris security, but was confiscated by the American security. It made my trip home upsetting.
Cons: Lost my baggage even though I actually watched them transport it to the airplane from the airplane window. Brutal.
Cons: They didn't offer any compliment food, no water to wash hands in bathroom (had to ask for sanitizer), staff seemed grumpy
Cons: air canadas service, they should reimburse my accomodation expenses because of their poor time management.
Cons: Delayed flight, no snacks, and staff not as friendly.
Pros: The crew were friendly, v professional, v pleasant! The meal was hot fresh delicious! Great flight!!!!
Cons: They should serve FREE coffee on the connecting flight Dublin to London at 6 am. Ridiculous to make us pay for coffee after a long, international flight.
Cons: Chairs were narrow- not comfortable. Pay for drinks on international flights- not yet used to that.
Pros: Overall everything went better than expected. Flew Aer Lingus from East Coast through Dublin to Rome. Making the connection in Dublin was the easiest connection I’ve ever made and I fly multiple times every month. I would fly Aer Lingus to Europe again for sure.
Cons: We did not get to select the seats. I did get an extremely low priced fare so I was prepared. The seats were in the very back of the plane from Dublin to Rome even though there were many seats open throughout the plane. I couldn’t figure out how to purchase upgrades using the app.
Pros: Good seats. Friendly crew. They were late serving the breakfast snack, must have not been watching the time, but it made me chuckle.
Cons: The check-in at Washington Dulles was understaffed. Boarding was chaotic.
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