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Airports
Origin
Washington
$565
only
$565
$703
only
$703
Destination
Brussels
$565
only
$565
Sun, Mar 25
IAD
BRU
7h 40m
Sun, Apr 1
BRU
IAD
8h 40m
Trip: 8 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 89 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.4
IAD
BRU
Mediocre 2.0

Nothing

All of it. Missed an event because of their delay. An event I paid for.

IAD
BRU
Okay 4.6

It was on time, almost.

They needlessly took our carry on luggage and checked it in, even though the dimensions were alright, and there was enough vacant and unused overhead space in the flight. The luggage took forever to arrive on the carousel, much to drones anxiety. Also, the gate information wasn't displayed on the TV screens.. Even though they knew it.

IAD
BRU
Excellent 9.3

Flight from US was wonderful. Plane had everything you would want. Food was good and seats comfortable.

Flight from Brussels to Kinshasa was different. It seems for the people of color, there was an old plane. My seat mate TV sCreek did not work. You could tell moldings on seat were very old. one bathroom had no soap, dispenser was broken. I hope this is not your pratice to use your older planes for those traveling to Africa. I will observe this as I travel back to Brussel and on to US.

IAD
BRU
Good 7.6

Flight departed on time and arrived early. Crew was accommodating and polite.

Food selection and quality are below average compared to other international economy class flights. Disappointed to find no vegetarian options.

IAD
BRU
Mediocre 2.0

Nothing

I never flew to Florence because the airline missed my connection and the next flight to Florence was not until nearly twelve hours later, so now I'm on my way to Rome instead. This ruined my rental car and lodging reservations, and I'm now fighting both those agencies because of this botched flight and poor service. Additionally, the plane was ungodly hot. So much so that the crew apologized for our over the PA. Nothing was done to fix it, but it was blamed on the plane only being on auxiliary power while we were parked on the tarmac for the hours. That would've been understandable, but it didn't get better when the jet engines were on, so that excuse turned out to be just so many lies.

Fri, Feb 9
IAD
BRU
12h 25m
Sat, Mar 10
BRU
IAD
32h 35m
Trip: 30 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 1599 reviews
Overall
6.6
Boarding
6.5
Comfort
6.6
Crew
6.9
Entertainment
6.1
Food
6.3
CMN
IAD
Okay 4.0

The agent was very accommodating at check-in to my request for a window seat.

My video screen broke in mid flight. The beverage service did not have any white wine. Furthermore, we were not allowed to board with water that was purchased in the secure area of the airport. And, on the plane sufficient water was not distributed to passengers during flight. Overall, a very uncomfortable flight.

CMN
YUL
Mediocre 2.0

Not happy

CMN
BKO
Okay 5.0

Decent meal with wine, better than I expected. Crew maintained composure when a passenger had a medical emergency ( he recovered and the flight continued normally).

Boarding process was chaotic as it often is when passengers need to be bussed out to the plane. Many passengers took the wrong seats and discrepancies in passenger count delayed the flight. At one point a family was asked to move, and take their carry-ons, but they were eventually allowed to return to their seats. Somehow it was resolved and we left. No personal TV , but overhead tv showed moving map for a while, then they switched to cartoons without sound. Airlines generally don't provide the best service or use the newest aircraft on African routes, so this was typical.

CMN
IAD
Good 6.6

I’m not sure how much the airlines can control this, but boarding in Morocco was an absolute nightmare both coming and going. There are gates but the boarding flights are not really posted clearly and not announced. Even standing right next to the final checkpoint, you are likely to miss the boarding call. Fortunately it is such a cluster that you have enough time to eventually figure it out and not get left behind. Also, many connecting passengers had to check in and get boarding passes in Casablanca and whoever was in charge of seat assignments simply could not have cared less. I was traveling solo, but witnessed at least 4 separate instances of families not getting seated together or even in close proximity - even couples!! I don’t think I’ve ever seen that many disgruntled passengers before a flight departs when a flight hasn’t been delayed or cancelled. Note to fellow passengers: If you’re traveling with others, check your tix/passes and ensure you’re sitting together before you walk away from the counter. And ask for clarification there if you’re not sure. If you make it to the plane with those passes, the plane crew will tell you that you accepted them so those are your seats - they will not work with you.

LOS
CMN
Mediocre 2.0

Nothing

I cant even begin to describe this airline. They have no customer service and they make no provisions for their customers. They oversold the flight and when you are 1 min late, they give away your seat ,even though they is a 2 hr delay. There was a cockroach on the plane, and the sad thing is that they had cockroach spay on the plane. This should not be. New tickets had to be bought my my other family, although their flight was delayed. I am definitely reporting them to the better business bureau. They should not be in business at all. Never again

Sat, Feb 24
IAD
BRU
33h 25m
Sun, Mar 11
BRU
IAD
30h 55m
Trip: 16 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 17553 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
7.9
IST
ATL
Mediocre 3.6

the flight attendants were more present and even spoke English.

IST
BOM
Excellent 8.3

Overall the experience was good. Cabin crew helpful.

while going to US from Mumbai -Wheelchair service at Istanbul was found unsatisfactory. The attendanct was unfriendly adamant and rude. overall the wheel chair persons were neglected by the airlines (even at Boston ) but the cabin crew took care of all wheel chair persons.

NRT
IST
Excellent 10.0

World-class service at a price, convenience of connections, still free seat resevation and decent luggage allowance, two suitcases, for all of which other carriers extort extra payments.

Little bit quicker tray collection after meal.

IAD
IST
Good 7.6

There was a female attendant who as soon as I got to my seat asked me to stop blocking the aisle. I found this very annoying because I'd only just stopped at my seat. I found her manner disrespectful.

IAD
IST
Excellent 10.0

Excellent service with comfort

All was great

Mon, May 21
IAD
BRU
10h 15m
Mon, May 28
BRU
IAD
12h 50m
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14905 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
LHR
TLV
Okay 5.6

the staff

aircraft, food, entertainment

SEA
LHR
Excellent 8.0

Quality of food

LHR
NBO
Okay 5.0

Boarding, friendly people in London and Hamburg

Flight attendants, plane, food

LHR
FCO
Excellent 10.0

Friendly crew. Good day in the skies.

IAD
LHR
Good 6.0

General sense of management and professionalism, punctuality.

Lack of attention to detail and general frugality

Tue, Feb 6
DCA
BRU
12h 56m
Mon, Feb 12
BRU
DCA
15h 23m
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Sat, Jun 16
IAD
BRU
10h 15m
Sun, Jun 24
BRU
IAD
23h 50m
Trip: 9 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 4115 reviews
Overall
7.6
Boarding
7.7
Comfort
7.3
Crew
8.0
Entertainment
7.0
Food
6.8
BOS
DUB
Excellent 8.3

The employees were very nice and helpful.

Our itinerary was a little confusing, because it said british airways, but we were flying on aer lingus. So we went to the wrong gate at first, luckily we had shown up early amd that gave us plenty of time to make it to the correct gate.

DUB
FRA
Excellent 10.0

Everything was fine on this flight. From the price food and service. The layover was to long but it was a last minute booking

DUB
LAX
Good 6.3

Not enough food served, they charged for alcohol on a transatlantic flight! Some of the crew were not the friendliest.

LHR
ORK
Good 6.3

Really comfortable seat

Had to divert to Shannon due to fig. Bussed in FREEZING ancient vehicle to Cork

SNN
LHR
Good 6.6

Short flight but had to pay for snacks or drinks on Aer Lingus.

Sun, Mar 18
DCA
BRU
23h 25m
Sun, Mar 25
BRU
DCA
29h 27m
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 3101 reviews
Overall
7.5
Boarding
7.4
Comfort
7.4
Crew
8.0
Entertainment
6.8
Food
7.1
LIS
MIA
Excellent 10.0

Very smooth

PRG
LIS
Excellent 10.0

Great friendly service. Very clean and organized crew. Nice plane, great flight crew. Comfortable seats. Free ear pieces and drinks for international flights.

LIS
MIA
Excellent 10.0

Great friendly service. Very clean and organized crew. Nice plane, great flight crew. Comfortable seats. Free ear pieces and drinks for international flights

LIS
BOS
Good 6.6

The sound for the movies did not work at my seat or my wife's seat.

GRU
LIS
Excellent 10.0

everything:personal, services

Sun, Jul 29
DCA
BRU
13h 11m
Mon, Aug 20
BRU
DCA
14h 34m
$1049
Trip: 23 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6597 reviews
Overall
7.6
Boarding
7.3
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.3
BOS
KEF
Good 7.6

No food or snacks are given on flights even if they are overnight. Everything must be bought other than water and coffee/ tea. Other than that the crew and flight were nice.

KEF
LGW
Good 7.3

This flight was less full so we could spread out more, but it still was not overly comfortable. My boyfriend forgot his phone on our last flight, but the crew was very helpful and got it back for him, which we appreciated very much.

It’s just not a comfortable plane.

BOS
KEF
Excellent 10.0

*Water bottle distribution while boarding *Excellent movie/tv selection *Comfortable/roomy seats *Very pleasant staff *Good luggage storage

No dislikes here!

CDG
KEF
Good 6.0

Good communication about updated flight times. That the airline held connection in Iceland to JFK. Very nice & efficient flight crew.

Every 30 minutes flight time pushed back.

JFK
KEF
Good 7.3

Delays

Thu, Apr 19
IAD
BRU
7h 40m
Tue, Apr 24
BRU
IAD
8h 40m
Trip: 6 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 89 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.4
IAD
BRU
Mediocre 2.0

Nothing

The aircraft was filthy, very dirty, especially the toilet and the sitting area. Terrible food. Very hot, AC did not work well. Outdated movies and TV series.

IAD
BRU
Okay 4.6

It was on time, almost.

They needlessly took our carry on luggage and checked it in, even though the dimensions were alright, and there was enough vacant and unused overhead space in the flight. The luggage took forever to arrive on the carousel, much to drones anxiety. Also, the gate information wasn't displayed on the TV screens.. Even though they knew it.

IAD
BRU
Mediocre 2.0

Nothing

All of it. Missed an event because of their delay. An event I paid for.

IAD
BRU
Good 7.6

No major issues. Crew provided help making a short connection at Brussels.

Flight was slightly delayed. Entertainment selection was limited but OK. Seat comfort in coach is low, not much padding; but then, most airlines seem to think comfort is not needed in coach.

IAD
BRU
Mediocre 2.0

Nothing

I never flew to Florence because the airline missed my connection and the next flight to Florence was not until nearly twelve hours later, so now I'm on my way to Rome instead. This ruined my rental car and lodging reservations, and I'm now fighting both those agencies because of this botched flight and poor service. Additionally, the plane was ungodly hot. So much so that the crew apologized for our over the PA. Nothing was done to fix it, but it was blamed on the plane only being on auxiliary power while we were parked on the tarmac for the hours. That would've been understandable, but it didn't get better when the jet engines were on, so that excuse turned out to be just so many lies.

Sun, Mar 25
DCA
BRU
10h 00m
Sun, Apr 1
BRU
DCA
10h 48m
$1219
Trip: 8 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 20974 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.4
YYZ
YVR
Okay 4.6

The movies and entertainment offered in the screen were alright.

We were delayed over an hour because flight got in late from Halifax, I get it, stuff happens. Then once boarded we sat there for another 45 minutes. The pilot comes on over the speaker and explains we aren't leaving because the crew didn't have the proper paper work in the cabin...

FLL
YUL
Mediocre 2.0

Pas assez de films et séries en français . Pas assez de comptoir Nexus en fonction à l’aer De montreal(2 seulement)

YYZ
LAS
Mediocre 3.3

The extra $50 seats were roomy.

Flight was delayed and no one knew why!... Plane had been sitting ready at the airport for hours. Novice flight attendants, they each picked on different things others missed just before them. No consistency, seats left reclined during takeoff and landing for example. One way there was drink service once even though it was a smooth flight and the return had drink service twice even though it was bumpier! Entertainment does NOT work on androids, it is NOT the AirCanada app they tell you to download prior to the flight, it's an AirCanadaRouge.pk file that needs to be downloaded in flight! Which means we're stuck paying for the iPad and of course only with cc because there's no wifi for debit cards.... AC needs to stop this insanely mediocre and yet expensive monopoly.

YUL
YBC
Good 6.0

Pleasant personnel

Old and rusty aircraft that seems to be taken care with the strict minimum.

YYZ
ICN
Good 6.6

I think the air quality on the flight from Toronto to Seoul was bad. I felt really neaseous for most of that flight and thought I would be sick on the landing. the illness went away completely once I landed and I didn’t experience it on the Asiana flight from Seoul to Phuket

Fri, Mar 9
IAD
BRU
12h 25m
Sun, Mar 18
BRU
IAD
32h 35m
Trip: 9 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 1599 reviews
Overall
6.6
Boarding
6.5
Comfort
6.6
Crew
6.9
Entertainment
6.1
Food
6.3
CKY
CMN
Okay 4.3

Boarding in Casa Blanca was incredibly disorganized and lengthy, with no communication from airline staff to help alleviate the chaos. We left one hour late. When we arrived at JFK we spent 1.5 hours on the tarmac waiting for a gate. There was no communication from airline staff explaining the delay or any attempt to minimize our discomfort- (provide water for example). Once we disembarked, we waited more than 2 hours for our luggage. After an hour, an airline staff explained the delay and then disappeared. She was remarkably defensive and unsympathetic. I understand that weather conditions u in NY contributed to some of this, but the lack of communication by airline staff was unconscionable. Also the food was terrible.

CMN
YUL
Mediocre 2.0

Not happy

CMN
IAD
Mediocre 2.0

They flight was delayed a day on the departure and delayed two days on the return. The airline did not compensate for inconvenience and when I emailed them they did not have any substantive response. The tickets were cheap, but not worth the extra cost in hotels and time. I would highly not recommend this airline.

CMN
JFK
Okay 4.0

The entertainment is decent on these flights, usually. The don't switch up the movies often, but there are always some recent releases.

This was a rough flight. First, Air Maroc at some point rescheduled the flight to some six or seven hours later than when I booked it, without bothering to even send any notice. Apparently according to their terms of service they can just change flight times as they like, and passengers are responsible for somehow figuring it out and dealing with the consequences. Oddly, the original flight time was still posted online even after I learned of the change, so the only indication of the change was the boarding time on my ticket. When I asked for the new itinerary, RAM employees seemed very confused about why I would want to know when I was arriving in New York (which ended up being 1 AM instead of 5 PM). To the airline's credit, they did offer accommodation in Casablanca, if you stood in an hour-long line. However, although I had been flying since 5 AM and not leaving Casa until 10 PM, I was not offered vouchers for breakfast or dinner, but only lunch (at 2 PM). Because I had to leave the airport in Casablanca, I had to go through security half a dozen times, including while boarding, with various harmless things confiscated. The flight was kept extremely dry, and the crew was stingy with water (although tea and coffee were abundant), only offering water twice during a nearly 8 hour flight despite my requests, and doling it out in small cups which they seemed annoyed to refill. The crew was not efficient or fast. The food on Air Maroc is often okay, but this time it was nearly inedible, especially with little to wash it down. It was not the worst flight I've been on, but it was pretty miserable.

CMN
IAD
Good 7.6

Once in flight, the staff were courteous and the flight was uneventful

securuity at CSM was the pits. Way too many check points and very rude security personel. in flight food was pretty bad

Tue, Mar 27
IAD
BRU
7h 40m
Sun, Apr 15
BRU
IAD
8h 40m
Trip: 20 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 89 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.4
IAD
BRU
Excellent 9.3

Flight from US was wonderful. Plane had everything you would want. Food was good and seats comfortable.

Flight from Brussels to Kinshasa was different. It seems for the people of color, there was an old plane. My seat mate TV sCreek did not work. You could tell moldings on seat were very old. one bathroom had no soap, dispenser was broken. I hope this is not your pratice to use your older planes for those traveling to Africa. I will observe this as I travel back to Brussel and on to US.

IAD
BRU
Excellent 9.6

No frills quick boarding and helpful attendants, great English. Don't spill drinks on you unlike certain airlines (looking at you Air France) Decent in-flight entertainment system and comfortable plane (well, as far as you can get in an economy) Basically everything related to the actual flight was great.

The fish entree was oversalted, but maybe that's how they eat fish in Belgium. In general airplane food took a huge nosedive in the last 10 years, so I'm not surprised.

IAD
BRU
Mediocre 2.0

Nothing

I never flew to Florence because the airline missed my connection and the next flight to Florence was not until nearly twelve hours later, so now I'm on my way to Rome instead. This ruined my rental car and lodging reservations, and I'm now fighting both those agencies because of this botched flight and poor service. Additionally, the plane was ungodly hot. So much so that the crew apologized for our over the PA. Nothing was done to fix it, but it was blamed on the plane only being on auxiliary power while we were parked on the tarmac for the hours. That would've been understandable, but it didn't get better when the jet engines were on, so that excuse turned out to be just so many lies.

IAD
BRU
Mediocre 2.0

Nothing

All of it. Missed an event because of their delay. An event I paid for.

IAD
BRU
Good 7.6

No major issues. Crew provided help making a short connection at Brussels.

Flight was slightly delayed. Entertainment selection was limited but OK. Seat comfort in coach is low, not much padding; but then, most airlines seem to think comfort is not needed in coach.

Wed, Jan 31
IAD
BRU
12h 25m
Tue, Feb 6
BRU
IAD
32h 35m
Trip: 7 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 1599 reviews
Overall
6.6
Boarding
6.5
Comfort
6.6
Crew
6.9
Entertainment
6.1
Food
6.3
CMN
JFK
Okay 4.0

The entertainment is decent on these flights, usually. The don't switch up the movies often, but there are always some recent releases.

This was a rough flight. First, Air Maroc at some point rescheduled the flight to some six or seven hours later than when I booked it, without bothering to even send any notice. Apparently according to their terms of service they can just change flight times as they like, and passengers are responsible for somehow figuring it out and dealing with the consequences. Oddly, the original flight time was still posted online even after I learned of the change, so the only indication of the change was the boarding time on my ticket. When I asked for the new itinerary, RAM employees seemed very confused about why I would want to know when I was arriving in New York (which ended up being 1 AM instead of 5 PM). To the airline's credit, they did offer accommodation in Casablanca, if you stood in an hour-long line. However, although I had been flying since 5 AM and not leaving Casa until 10 PM, I was not offered vouchers for breakfast or dinner, but only lunch (at 2 PM). Because I had to leave the airport in Casablanca, I had to go through security half a dozen times, including while boarding, with various harmless things confiscated. The flight was kept extremely dry, and the crew was stingy with water (although tea and coffee were abundant), only offering water twice during a nearly 8 hour flight despite my requests, and doling it out in small cups which they seemed annoyed to refill. The crew was not efficient or fast. The food on Air Maroc is often okay, but this time it was nearly inedible, especially with little to wash it down. It was not the worst flight I've been on, but it was pretty miserable.

CMN
IAD
Okay 4.0

The agent was very accommodating at check-in to my request for a window seat.

My video screen broke in mid flight. The beverage service did not have any white wine. Furthermore, we were not allowed to board with water that was purchased in the secure area of the airport. And, on the plane sufficient water was not distributed to passengers during flight. Overall, a very uncomfortable flight.

CMN
JFK
Mediocre 2.0

Nothing

Flight cancelled at last minute. No accommodations given. Very rude staff.

CMN
JFK
Mediocre 2.0

Nothing

Everything- absolutely unacceptable service at Casablanca airport by the staff and inattentive customer service on the flight

LOS
CMN
Mediocre 2.0

Nothing

I cant even begin to describe this airline. They have no customer service and they make no provisions for their customers. They oversold the flight and when you are 1 min late, they give away your seat ,even though they is a 2 hr delay. There was a cockroach on the plane, and the sad thing is that they had cockroach spay on the plane. This should not be. New tickets had to be bought my my other family, although their flight was delayed. I am definitely reporting them to the better business bureau. They should not be in business at all. Never again

Thu, Apr 5
IAD
BRU
7h 40m
Mon, Apr 9
BRU
IAD
8h 40m
Trip: 5 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 89 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.4
IAD
BRU
Good 7.6

No major issues. Crew provided help making a short connection at Brussels.

Flight was slightly delayed. Entertainment selection was limited but OK. Seat comfort in coach is low, not much padding; but then, most airlines seem to think comfort is not needed in coach.

IAD
BRU
Excellent 9.3

Very nice people in the crew. Excellent entertainment equipment.

Chairs rather uncomfortable when upright in economy.

IAD
BRU
Excellent 9.6

Service for my mom was great!

IAD
BRU
Good 7.3

Nice equip and staff, comfortable and on-time

Veg meal requested but not processed.

IAD
BRU
Good 7.6

Flight departed on time and arrived early. Crew was accommodating and polite.

Food selection and quality are below average compared to other international economy class flights. Disappointed to find no vegetarian options.

Fri, Mar 16
IAD
BRU
12h 25m
Sun, Mar 25
BRU
IAD
29h 15m
Trip: 10 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 1599 reviews
Overall
6.6
Boarding
6.5
Comfort
6.6
Crew
6.9
Entertainment
6.1
Food
6.3
CKY
CMN
Okay 4.3

Boarding in Casa Blanca was incredibly disorganized and lengthy, with no communication from airline staff to help alleviate the chaos. We left one hour late. When we arrived at JFK we spent 1.5 hours on the tarmac waiting for a gate. There was no communication from airline staff explaining the delay or any attempt to minimize our discomfort- (provide water for example). Once we disembarked, we waited more than 2 hours for our luggage. After an hour, an airline staff explained the delay and then disappeared. She was remarkably defensive and unsympathetic. I understand that weather conditions u in NY contributed to some of this, but the lack of communication by airline staff was unconscionable. Also the food was terrible.

CMN
YUL
Mediocre 2.0

Not happy

CMN
JFK
Mediocre 2.0

Nothing to like truely. Please save yourself and never fly royal air moroc. You will end up spending more money than saving on their cheap fare.

After arriving to Malaga airport to go home at the business class check in desk we were informed that the flight from Casablanca to jfk was canceled so they won’t let us on the Malaga Casablanca flight. I was very surprised as I didn’t get any alerts and I called the airline and everything seems to be on time and not canceled. We went to customer service of air moroc and after hour long investigation we found that that the flight wasn’t canceled but the airline didn’t want us in Casablanca to get on that flight because they gave our business class seats to other people. we called and complained but there was nothing we could do because we were blocked from flying and they wouldn’t board us. The computer system didn’t allow them. We asked if we were on the flight the next day and they couldn’t confirm. We were told that in 3 days we could get on a flight back to nyc. We bought separate last minute super expensive tickets from another airline and left that evening to Madrid, got a hotel there and left the next morning to Atlanta and then jfk. No one from the airline wanna help us and rebook the tickets. People over the phone were contradicting people at the Malaga airport. It was a nightmare.

LOS
CMN
Mediocre 2.0

Nothing

I cant even begin to describe this airline. They have no customer service and they make no provisions for their customers. They oversold the flight and when you are 1 min late, they give away your seat ,even though they is a 2 hr delay. There was a cockroach on the plane, and the sad thing is that they had cockroach spay on the plane. This should not be. New tickets had to be bought my my other family, although their flight was delayed. I am definitely reporting them to the better business bureau. They should not be in business at all. Never again

CMN
IAD
Good 7.6

Once in flight, the staff were courteous and the flight was uneventful

securuity at CSM was the pits. Way too many check points and very rude security personel. in flight food was pretty bad

Tue, May 1
IAD
BRU
7h 40m
Mon, May 7
BRU
IAD
8h 40m
Trip: 7 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 89 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.4
IAD
BRU
Okay 4.6

Crammed seats, not very clean, took pictures, very dirty.

IAD
BRU
Mediocre 2.0

Nothing

All of it. Missed an event because of their delay. An event I paid for.

IAD
BRU
Good 7.3

Nice equip and staff, comfortable and on-time

Veg meal requested but not processed.

IAD
BRU
Good 7.6

No major issues. Crew provided help making a short connection at Brussels.

Flight was slightly delayed. Entertainment selection was limited but OK. Seat comfort in coach is low, not much padding; but then, most airlines seem to think comfort is not needed in coach.

IAD
BRU
Excellent 9.3

Very nice people in the crew. Excellent entertainment equipment.

Chairs rather uncomfortable when upright in economy.

Tue, Jun 5
IAD
BRU
7h 40m
Mon, Jun 18
BRU
IAD
8h 40m
Trip: 14 days
Overall 0.0 Poor
Based on 0 reviews
Sat, Jul 14
IAD
BRU
7h 40m
Mon, Jul 23
BRU
IAD
29h 45m
Trip: 10 days
Overall 0.0 Poor
Based on 0 reviews
Thu, Apr 19
DCA
BRU
21h 45m
Tue, Apr 24
BRU
DCA
28h 02m
Trip: 6 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 3101 reviews
Overall
7.5
Boarding
7.4
Comfort
7.4
Crew
8.0
Entertainment
6.8
Food
7.1
JFK
LIS
Excellent 8.6

The food and entertainment was good. We got into the plane ver quickly and we were seated towards the front

I have been flying for a while but it is so difficult to find out what fare class you have. the website is not helpful with bag check in information. $90 is way too much to check in a bag especially for an international flight the line at Lisbon for passports is way too long

LIS
MIA
Excellent 10.0

Great friendly service. Very clean and organized crew. Nice plane, great flight crew. Comfortable seats. Free ear pieces and drinks for international flights

LIS
MAD
Excellent 8.3

everything is ok but food is bad. better give to passenger fruit or bisquit, wafers

LIS
MIA
Excellent 10.0

Very smooth

LIS
MAD
Poor 0.0

I booked this flight months and months ago on Kayak, excited by what I thought was an excellent deal to go visit an old friend. When I got to the Boston airport, I was told there is a fee to check a bag with the ticket type I purchased- of 90 DOLLARS each way!!! This is absurdly expensive. I tried to pay with cash as I had very little on my card, and was told this isn't possible. So I had to pay the fee, and arrive at my 7 hour layover with next to no cash on my card- too little to buy a meal in the airport. So I had a miserable layover experience. I do not recall seeing this baggage fee listed anywhere on Kayak when I booked my flight- it looks like this policy took effect in September 2017, but I booked my flight in July. I am very upset about this additional charge- it is dishonest and I will not be flying with TAP again. I am also considering using alternatives to Kayak, as the TAP representative said that it's Kayak's fault the baggage fee wasn't listed.

Wed, Jul 25
IAD
BRU
16h 05m
Tue, Aug 7
BRU
IAD
32h 15m
Trip: 14 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 1599 reviews
Overall
6.6
Boarding
6.5
Comfort
6.6
Crew
6.9
Entertainment
6.1
Food
6.3
CMN
IAD
Good 6.6

I’m not sure how much the airlines can control this, but boarding in Morocco was an absolute nightmare both coming and going. There are gates but the boarding flights are not really posted clearly and not announced. Even standing right next to the final checkpoint, you are likely to miss the boarding call. Fortunately it is such a cluster that you have enough time to eventually figure it out and not get left behind. Also, many connecting passengers had to check in and get boarding passes in Casablanca and whoever was in charge of seat assignments simply could not have cared less. I was traveling solo, but witnessed at least 4 separate instances of families not getting seated together or even in close proximity - even couples!! I don’t think I’ve ever seen that many disgruntled passengers before a flight departs when a flight hasn’t been delayed or cancelled. Note to fellow passengers: If you’re traveling with others, check your tix/passes and ensure you’re sitting together before you walk away from the counter. And ask for clarification there if you’re not sure. If you make it to the plane with those passes, the plane crew will tell you that you accepted them so those are your seats - they will not work with you.

CMN
JFK
Mediocre 2.0

Nothing

Everything- absolutely unacceptable service at Casablanca airport by the staff and inattentive customer service on the flight

CKY
CMN
Okay 4.3

Boarding in Casa Blanca was incredibly disorganized and lengthy, with no communication from airline staff to help alleviate the chaos. We left one hour late. When we arrived at JFK we spent 1.5 hours on the tarmac waiting for a gate. There was no communication from airline staff explaining the delay or any attempt to minimize our discomfort- (provide water for example). Once we disembarked, we waited more than 2 hours for our luggage. After an hour, an airline staff explained the delay and then disappeared. She was remarkably defensive and unsympathetic. I understand that weather conditions u in NY contributed to some of this, but the lack of communication by airline staff was unconscionable. Also the food was terrible.

CMN
JFK
Mediocre 2.0

Nothing to like truely. Please save yourself and never fly royal air moroc. You will end up spending more money than saving on their cheap fare.

After arriving to Malaga airport to go home at the business class check in desk we were informed that the flight from Casablanca to jfk was canceled so they won’t let us on the Malaga Casablanca flight. I was very surprised as I didn’t get any alerts and I called the airline and everything seems to be on time and not canceled. We went to customer service of air moroc and after hour long investigation we found that that the flight wasn’t canceled but the airline didn’t want us in Casablanca to get on that flight because they gave our business class seats to other people. we called and complained but there was nothing we could do because we were blocked from flying and they wouldn’t board us. The computer system didn’t allow them. We asked if we were on the flight the next day and they couldn’t confirm. We were told that in 3 days we could get on a flight back to nyc. We bought separate last minute super expensive tickets from another airline and left that evening to Madrid, got a hotel there and left the next morning to Atlanta and then jfk. No one from the airline wanna help us and rebook the tickets. People over the phone were contradicting people at the Malaga airport. It was a nightmare.

LOS
CMN
Mediocre 2.0

Nothing

I cant even begin to describe this airline. They have no customer service and they make no provisions for their customers. They oversold the flight and when you are 1 min late, they give away your seat ,even though they is a 2 hr delay. There was a cockroach on the plane, and the sad thing is that they had cockroach spay on the plane. This should not be. New tickets had to be bought my my other family, although their flight was delayed. I am definitely reporting them to the better business bureau. They should not be in business at all. Never again

Washington to Brussels Flight Information

Avg. Flight Duration 8h 10m
Flights Arrive in Brussels
Flights Depart from Washington
Flight Price $565
Distance 3863 miles
Airlines Brussels Airlines, Royal Air Maroc, Turkish Airlines, British Airways, Aer Lingus, TAP AIR PORTUGAL, Icelandair, Air Canada
*
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