WAS - JMS

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Washington (WAS)
Jamestown
Sat 4/17
Sat 4/24
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Top airline flying Washington to Jamestown

Scores according to KAYAK customer reviews

7.0
United Airlines
Overall score based on 68,006 reviews
7.4
Boarding
6.9
Comfort
7.7
Crew
6.5
Entertainment
6.5
Food
Airline reviews

Cons: "When boarding staff where very rude specially a old lady that was supposedly helping passengers was very rude"

Cons: "outlets for each seat, more space, timely manner,"

Pros: "Boarding was great"
Cons: "Inflight Services was horrific and my stuff was damaged in my luggage."

Cons: "United has always been good to me."

Pros: "The sleeper seats. Flight attendants"
Cons: "Temperature during the entire flight was too cold! Food was not great for a first class flight!"

Pros: "Crew"
Cons: "United intertainment app getting stuck on movies"

Pros: "Landed early, decent price"
Cons: "Not allowed to bring on carry on in basic economy which was not obvious at booking, seats very tight and little legroom"

Pros: "Arrived early. Airline offered free bag checking when plane looked full"
Cons: "Size restriction on personal item was smaller than other airlines, causing me to use a smaller backpack than I would have prefered."

Pros: "Short trip"
Cons: "Rude crew"

Pros: "My seat neighbors were friendly. I didn't take a look at the provided entertainment since I had had to wake up at three in the morning."
Cons: "As far as refreshments are concerned, I wish there was a bit more variety in the provided snacks, and the drinks cart came more often."

Pros: "Jamestown airport is so small and stress free. And parking is free! Also, the price was much cheaper than flying from Fargo."

Cons: "Yiu have ti pay for mivie or tv"

Cons: "At the plane door, the crew had me check a carry-on bag, saying they had no more room in the plane. When we got off the plane, others were pulling two and three items out of the overhead storage compartment."

Cons: "Didn't maker it to our destination."

Pros: "Both flight were delayed and I had to reschedule my flights and miss my arrangements."
Cons: "It looks like that there is no respect for Time ."

Pros: "I usually don't fly with unites but based on there standard services I can see why. They are on the equivalent of spirit but more expensive."

Pros: "Not much"
Cons: "Baltimore to SF was delayed 30 min too Service need to improve"

Cons: "United flights are always delayed!"

Pros: "The staff was courteous and polite and went the extra mile to ensure my flight was enjoyable."

Pros: "I thank you for your excellent service!"
Cons: "Everything was very nice!"

Cons: "When sitting straight up in the seat, my knees hit the seat in front of me. United seems to be making the space between each seat terribly close."

Cons: "Departure was delayed somewhere between 30-45 minutes."

Cons: "Employee deleted my reservation"

Pros: "The connecting plane once we got to Newark NJ was great, staff, flight, clean , and spacious. The pilot was great at communicating too."
Cons: "The smaller plane when we first boarded was a bad experience from walking down a lot of stairs with my luggage to the terrible male Asian flight attendant that wasn't customer friendly. He actually said to a male customer when a question was asked" what do you want me to do". Then a terribly long walk up and down stairs with luggage to board another plane at Newark at 6:30am."

Cons: "Maintenance delay, asked attendant to have the gate wait for a few of us to board and she seemed more worried about me being in my seat during our 30 minute wait on the runway after a 15 minute delay"

Pros: "Horrible Nightmare"

Cons: "Delayed and got downgraded without refund of difference"

Pros: "My hubby enjoyed his trip...he said they were on time...will also give it a shot myself...thanks"

Pros: "This leg of my journey was fine. Sat in the middle seat. Was able to sleep most of the way."

Cons: "Major maintenance delays made the 0600 flight take off late and missed our connection so had to go to a later flight, then that flight also got maintenance delays so our 8 hour trip took closer to 15 hours..."

Pros: "I like everything except the tv."
Cons: "TV was able to look at what I want without paying.. my hubby work for AT&T we have discount with DIRECTV-- you should market your ride who have At&T DIRECTV with there account it free to watch. Market & promote more people would ride United/go United"

Pros: "Good crew"
Cons: "The usual. - crowded, smelly"

Pros: "Nice"

Pros: "The aircraft was neat, clean and up to date. Boarding was well organized. Take off and landing was great."
Cons: "The service crew could have been more friendly."

Pros: "Nothing"
Cons: "The flight never happened. My flight was delayed 3 times before being cancelled and united could not book me on another flight until the following day. They would not put me in a hotel, pay for another flight or even get me a taxi to a hotel I could stay at over night. I had to book a last minute flight through another airline at my own expense"

Cons: "When I am flying across the country I expect that the movies should be included. If you're going to charge for it the prices of tickets need to come down since it used to be included."

Cons: "I never made it on the flight due to weather conditions they couldn't even hold the flight, and then when I have to get my own accommodations had to pay for my own hotel that is not cool"

Pros: "I was very cold because I take blood thinners. I was sitting directly behind first class in coach . The first class crew was passing out blanket to anyone who wants one. Several I tried to get a crew member attention which she ignore . I was told I couldn't have a blanket because they are only given to first class customers only but on my flight to Batltimore I was given a blanket in coach"

Pros: "Loved it."

Cons: "Under the coordintation of United airlines the commute flight from BWI airport to Newark was delayed causing me to miss the next flight to San Juan."

Pros: "It was non stop and got there earlier"
Cons: "Flying... just don't like flying"

Pros: "The accuracy"
Cons: "The chairs"

Pros: "Friendly staff. Delayed departure but closed the gap with just a few minutes late arrival."
Cons: "No cookies. You guys should have cookies"

Pros: "the fact we could get tv & movies on our own devices and watch our own choices"
Cons: "Very hard to get it working, not enough choices. I don't watch "stupid comedy" or slasher stuff or news. I look for uplifting, "family" fare. Couldn't get Creed to play, tried on 3 flights"

Pros: "Nothing"
Cons: "Service was poor, the plane smelled, the seats were dirty, had gum all over the place. The boarding process was slow, the fact that you have to pay for basic entertainment is a rip off. I got news for you United, adding a simple USB port to all of your seats won't hurt, we live in a 21st century. Your airline is a disgrace to what Bill Boreing had managed. I plan to fly Delta or Southwest where planes are clean, staff is friendly, and basic entertainment is free."

Cons: "Nothing"

Pros: "The pilot was polite and communicated really well"
Cons: "The staff w/the exception of amazing Patrick, were HORRIBLE. Non-responsive, condescending, no name badges."

Pros: "The strudel was amazing"
Cons: "There was only one strudel"

Pros: "Both flights were early! Boarding was easy"
Cons: "No complaints"

Read more about United Airlines
COVID-19 information

Safety measures for airlines flying from Washington to Jamestown

Airlines flying from Washington to Jamestown have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Washington to Jamestown

Mandatory masks

Masks required on board, masks provided on flights from Washington to Jamestown

Social distancing seating

Middle seats unavailable to book on flights from Washington to Jamestown

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Washington to Jamestown

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