Daily cleaning, installation of cabin HEPA filters
|May||Best time to beat the crowds with an average 33% drop in price.|
|September||Most popular time to fly with an average 25% increase in price.|
Average price round-trip
|$174||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
United Airlines, Avianca and Ethiopian Air have all waived their change and cancellation fees on flights from Washington to Newark. Confirm policies on booking site.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland and Brazil in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
Travelers returning to the US are advised to stay home as much as possible, avoid being around people and consider getting tested for COVID-19 after returning from travel and participated in higher risk activities.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 598 active cases of COVID-19 diagnosed in US and 0 deaths as of Dec 4 2020
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
An average nonstop flight takes 4h 01m, covering a distance of 196 miles.
There are 368 (nonstop) flights between Washington and Newark Liberty Airport per week, averaging 52 per day.
In the past 3 days, the cheapest one-way tickets were found on Spirit Airlines ($26) and Multiple Airlines ($38), and the lowest round-trip tickets have been found on Spirit Airlines ($56) and Multiple Airlines ($82).
TAP AIR PORTUGAL (15 times daily), United Airlines (14 times daily), South African (7 times daily) are the most frequent flyers on this route.
For Washington to Newark Liberty Airport, Thursday is the cheapest day to fly on average and Friday is the most expensive. Flying from Newark Liberty Airport back to Washington, the best deals are generally found on Wednesday, with Friday being the most expensive.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Washington to Newark Liberty Airport.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Newark Liberty Airport from Washington is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Newark Liberty Airport with an airline and back to Washington with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Newark Liberty Airport from Washington up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Plane wasn't filled to capacity"
Cons: "We sat in the runway for 2 hours"
Pros: "Comfortable seats and updated plane."
Cons: "The Gate & the boarding process, The Landing was with enormous ears pressure"
Pros: "Crew were a pleasure. Friendly and very professional. Seats are very comfortable."
Cons: "My seat back TV did not work. The tray table was very dirty, spilled food or drink from a prior passenger on it. I carry Chlorox wipes & wipe down the tray table & latch, arms of the seat & tv controls."
Pros: "Wonderful crew, very prompt schedule"
Pros: "Efficient, on time, clean and sage"
Cons: "Fees for everything but air, seats jammed way too close, no entertainment options"
Pros: "The crew was nice and the entertainment was great!"
Cons: "Paying for bags!"
Pros: "Counter staff were friendly and helpful"
Cons: "Flight was delayed 4 hours; changed airlines to make it to Boston in time for an important family surgery"
Cons: "Arrived to Newark at 3:30 am -- unacceptable!"
Pros: "The flight crew was incredibly nice and informative"
Cons: "We took off 2 after later than originally scheduled."
Pros: "Great service everything on time"
Pros: "Cabin crew was warm, friendly, engaging, fun, yet professional and prompt with their service"
Pros: "The entire traveling process"
Cons: "Nothing at all"
Pros: "Love the live TV, unlimited drinks and snacks and ultra courteous flight attendants."
Cons: "That we were delayed by 90 mins."
Pros: "fast boarding and no lines for baggage drop"
Cons: "delayed flight almost stayed up all night."
Pros: "Good entertainment"
Cons: "Four hours late"
Cons: "All 3 connecting flights you sold me were not able to connect with each other, they lost my luggage because of you my trip is ruined, I hate kayak.com and I hate my experience with you, how can you be so ignorant to people's needs"
Cons: "It is very difficult to contact the airline via phone. I had to wait almost an hour to speak to a representative. I was told I could call 36 hours before flight to get seat reservations. They should improve phone service. Otherwise flight was very good."
Pros: "I know the pilot did the best he could but the landing in Newark was the worst I ever went through. About 20 people vomited, including myself. The crew was very thoughtful and picked up the bags before landing."
Pros: "Only liked the price of the travel ticket."
Cons: "Our flight was delayed. Stewardess' were rude. The only reason we flew JetBlue was because of the price. Always flew JetBlue but recently very poor customer service."
Pros: "Our flight broke halfway to NY—cabin lost pressure. We had to turn around and for an hour 45 mins without AC, emergency land in Orlando (instead of landing in an airport we were flying over). Then we were stuck in Orlando in the middle of he night. Long story short I got in to Newark at 5am and my bags went to LaGuardia."
Pros: "Flight was on time and quick. Crew was very nice. Great leg room."
Cons: "No problems."
Pros: "There was no entertainment on my leg from DC to SJU nor from SJU to STX. No power outlets for charging phone either"
Cons: "No entertainment nor power outlets"
Cons: "DCA boarding crew were very cranky. Left a bad taste in my mouth. Never realized just how small these seats are until this flight, stuck in the middle of two men. Battle to use the armrests, someone kept passing wind and lots of turbulence. Paid full price for this miserable flight."
Cons: "El servicio de Las camarerara"
Pros: "I liked the kind employees and snacks on the plane."
Cons: "The 2 hr delay"
Cons: "It only was a stinker because 40 min delayed which made me miss my bus home , so now stuck for an hour : ( . Flight and crew were fabulous !"
Pros: "The fact that there was barely anyone on the flight"
Cons: "Only problem was that the flight was delayed."
Cons: "I had a great flight! No complaints! I didn’t use I flight entertainment, so I can’t recommend either way. The food was good, but I did purchase it. Hence the 4 stars."
Cons: "No WiFi and tvs were not working"
Pros: "Good service great price!!"
Cons: "Could be more comfortable.... Recliner did not work"
Pros: "On time funny staff."
Cons: "My husband & I were in Row 5 & in last boarding group. When we got to our seats, all of the overhead bins were filled all the way back to Row 8. So, we put our suitcases up there. When we landed, we had to wait for everyone to get off the plane to be able to go back to those bins. And someone had already exited the plane with my husband’s suitcase. Their suitcase was left. We spent an hour with Suitcase Services, but could not find out who took my husband’s suitcase. (No ID inside theirs) I recommend that you board lower numbered rows first so that people in the back rows don’t take the front bins!"
Pros: "Very good"
Pros: "I thought almost everything about the flight was great (lots of leg room, courteous staff, nice entertainment, short flight even arriving slightly early."
Cons: "The only thing that I wish was different was that they had a vegetarian food option available"
Pros: "I'm tall so the extra leg room was good for me."
Cons: "It was delayed due 3 hours! Terrible"
Pros: "Jet Blue is an amazing airline. So comfortable and with great service. My flight was delayed for hours due to an equipment problem. I saw this and called them and they instantly moved me to a flight that would leave much earlier at no fee and also gave me Even More Space at no cost! Every time I fly them I remember how great it is. Too bad I don't live by a hub. More EWR flights, please!"
Pros: "The crew and comfort were great"
Pros: "As always, I genuinely prefer flying on JetBlue & this flight (once we actually took off) was fine."
Cons: "The flight was several hours late departing - not a usual occurrence for JetBlue!"
Pros: "Very clean plane and on time and plenty of good service"
Pros: "Your employees are happy."
Cons: "Defective reading lights, seat won't recline"
Pros: "Excellent overall service."
Cons: "Can you enforce the team NOT to throw the luggage to keep on the belt(s) as you guys don't have to."
Pros: "Easy boarding, ability to download boarding pass via app, FREE WiFi and snacks No issues or complaints. Will definitely fly again!!"
Cons: "Horrible landing. TheThe plane dropped drastically at one point I thought wevwer going to have a crash landing."
Pros: "65 or so outside. Why is the air-conditioning on full blast in the plane?"
Cons: "Only very salty or very sweet snacks."
Pros: "Kind crew."
Pros: "Seat cramped"
Cons: "It took only 20 minutes to fly there but 20 minutes waiting to get off the ground in 25 minutes to circle around Philadelphia before landing. Not good when they reduce the size of the seats to 17 inches most people shoulders are wider than that. No food service no snack no drink and just snarky empl"
Pros: "There is nothing positive to say besides it got me where I needed to go, even though my first flight was cancelled and had to completely redirect to another airport an that took me 2 hours to get to."
Cons: "Everything, the staff was rude especially at the gate. I was forced to check my bag not because of size but because I was in Group 6 boarding and I got on there was plenty of room on the plane. I had even explained I needed to do work and would have to hold everything in my arms."
Cons: "on time departure"
Pros: "Was not long enough"
Pros: "AA desk counter were v helpful"
Cons: "they are perfect in what they do"
Pros: "Everything was generally fine. The flight left about 1 hour late, but the pilot made up the time on the flight and we landed about the same time as originally expected."
Cons: "The crew, particularly the flight attendants were rude and impatient. Have they forgotten their manners?"
Pros: "It was 3 hours delayed"
Cons: "Fly in time"
Cons: "maintenance. We left late due to a maintenance issue. Once the flight attendant notification alarm went off for 15 minutes."
Pros: "Crew tried very hard."
Cons: "Delays. Get on the bus. Get off the bus. Get back on the bus."
Cons: "Flight was delayed, but there was clear weather in both Boston and DC. Did not get home until after 1 AM, completely exhausted."
Cons: "This flight was delayed by almost 5 hours. While I understand there are some delays sometimes, this was the ONLY flight to Greensboro out of DCA, and the times kept changing throughout the day, even though the gate agents knew that the issue was that the crew was delayed. There should be backup crew available and when there are delays, the passengers should be kept informed. There should be other flight options available when this happens. I never received an apology from anyone I encountered throughout the process, and some personnel were rude even though I was polite."
Pros: "Perfect from start to finish"
Pros: "Liked sitting in the bigger leg room. Short flight was a bonus."
Cons: "Sat on tarmac a lot at both airports. They boarded all 9 groups so back to back, there was almost no line speration."
Pros: "Plane and fact that pilot was able to make up lost time"
Cons: "Plane had plenty of room for carry on bags. No need for valet bag check."
Pros: "The crew was helpful and fast in turning plane over."
Cons: "Flight delayed from 1015 pm departure to 1135pm, so I had to making my arrival at 1am. Hard are the person picking me up. Despite the fact that they moved my flight they closed the Aa lounge at 10 and kick you out, even though they moved my flight"
Pros: "Vegetarian meal was actually good!"
Cons: "They didn’t give me ice cream :("
Pros: "Although the flight was short, everything worked as it should have."
Cons: "I miss snacks! Even a bag of pretzels would have been appreciated."
Pros: "Big comfortable plane."
Cons: "No entertainment, no food at all."
Pros: "Friendly staff"
Cons: "Rickity old plane. Needs updates badly. No drink service options. Cash only bar? Hello, this is the 21st century calling the 20th... You can have your plane and payment methods beck."
Pros: "Nothing really, very upsetting start of a vacation."
Cons: "The layover in Boston was an hour or so, but the miscommunication between American Airlines and Iberia was such, that my luggage never left the US. I am very upset cause Iberia did not even provided any good ground help in Lisbon - Portugal, with the most rude personnel I ever had to deal with that was actually annoyed I was complaining they lost my luggage, they offer no assisatance."
Pros: "Smooth and easy flight."
Cons: "Food was not good at all."
Cons: "It was not British airline but was contracted to American airline. It lacked class."
Pros: "The person at the luggage area, she gave me the ticket, very nice and polite the only professional person."
Cons: "Didn't let me take my hand luggage, small that complies with the size and told me only at gate, I said I had things that could brake and showed no concern and they would send it to my final distinction instead giving it to me in the end of first flight...I've been traveling around the world and the disrespect for customers and poor service of most of US carrier is amazing... some African companies are much better. on the second flight, almost two hours delay, the plane from philly to Lisbon, old, just s few tv screens, exactly like the North Korean airways..., bad food, my tray stayed with me the whole fly, flight attendant not very professional with no concern for customers and job."
Cons: "Lost connection"
Pros: "Overall the flight was good, on time"
Cons: "Nothing at this stage"
Cons: "Cannot believe how American a treated it's passengers. 3 hour delay to JFK. No apologies. Missed connection to Paris. Not any customer service agents to be found in JFK at 11:30 pm. No explanation on what next. No hotel.. Nada. I'll never travel with American again."
Pros: "Boarding and debar king was quick."
Cons: "Attendant was surly, no coffee, no continental breakfast as indicated on the reservation. Very disappointed with in-flight service."
Pros: "The Resolution team assisted me initially when I arrived to correct an issue from my online attempt. The agent printed bag checks for me to my final destination and told me how to get needed boarding pass for the final stage. How wonderful to have pleasant and professional personal attention."
Pros: "Boarded quickly. Seats were comfortable. Friendly flight attendants. It was a quick flight, no entertainment used. Only had a cookie and water for food. Don't know about the other things."
Cons: "Attempted to make my connection which was in another terminal. Could not get onboard as they shut the doors. My rerouted flight was in a different terminal. Overall a very disappointing travel experience."
Pros: "the plane was great"
Cons: "the flight was delayed one hour"
Pros: "Crew was ok, did their best considering the circumstances, but even they were getting aggravated and were short with the passengers near the end."
Cons: "The Washington airport is horrible. The gate we left from was not a gate but a series of doors that buses came to. This wouldn't be so bad if they were able to handle it in an orderly way, but the airport showed complete incompetence in organizing anything and there were people everywhere trying to find the right door which kept changing on them, and the times kept changing...it was a mess. Then, when we finally got on the plane and were about to take off, the air traffic control tower called and said that their flight path was incorrect and to not take off...but didn't give them a new flight path for nearly two hours as we sat on the runway. Nationalize the airports in DC, fire the whole lot and start fresh, I'd say."
Cons: "The AA employee at the counter in Batoj Rouge informed me that I would miss my connection at Charlotte Airport due to a delayed in the incoming flight. Hebgave me the option to flight the next day or flight the same day, and after a 2 hour delay flight to Charlotte where I would be provided a hotel room and a meal for the night. I asked several times if that information was confirmed and he repeatedly said yes. At my arrival at Charlotte Airport (near midnight) every AA employee said that they did NOT have any more hotels. It was obvious that everything was a staged lie since over 100 people had to spend the night in one of the the terminals where we were provided a pillow and a blanket. I am terribly disappointed for the lack of transparency in AA. I was told my some friends that they also have had experiences like that at the same Charlotte Airport. You have damage once again your reputation and from no own in will expect THE WORST from AA."
Pros: "The flight was short, only 1.35 hours."
Cons: "To start, the boarding process is a chaos. First class and executive platinums should board first, but of course the gate agent was completely clueless and rude, even to an ExPlat. Althiugh the flight is only 1.35 hours, I was surprised that flight attendants didn't even make an effort to offer a drink service. No turbulence or anything, just seems they were lazy."
Pros: "The flight minus was very fast, 26 minutes"
Pros: "The crew was great. The flight attendants were pleasant and helpful and the pilot gave timely and useful announcements. The coffee and free cookies were quite good as well (surprisingly, especially for the coffee)."
Cons: "As a frequent United flyer, I was a bit taken aback to see that AA charges for their movie streaming to your personal device."
Pros: "Crew was nice"
Cons: "Horrible delay due to maintenance. Seat cushion completely gone. Forced to wait on shuttle bus too long"
Pros: "Only about half full, new plane was very clean, excellent snack options in First, attentive crew"
Cons: "On a windy day, our landing was bumpy and the pilot pulled up at the last second. After a fatal landing accident in the news, it was nerve-wracking, but I appreciate the crew's decision!"
Pros: "The flight was only ten minutes late."
Cons: "Gate 35x at National just doesn't work. A woman fell on the ice trying to get to the shuttle bus, on which we sat for a long time before leaving for the plane. After a chaotic boarding, the plane sat around as the flight became late, and the pilots gave no explanation for the delay or hint of when we might take off."
Pros: "Pilot kept us in the know given congestion at LGA. And kept us safe because of expected turbulence."
Cons: "I feel like the airline should know LGA is backed up since they flight mostly the same schedule daily. Flight AA2174 should be pushed to a later time so passengers don't have to sit on the tarmac."
Cons: "Airline never assigned me a seat. They just told me what sea to sit in when I was boarding. I was concerned I would be bumped since when checking the airline said it could not assign a seat."
Cons: "Long delay at departing airport due to no flight crew"
Pros: "It was a short hop over to New York, so that's the only positive thing I can say."
Cons: "The plane was tiny, seats uncomfortable. Had to be bused to the plane, only 1 bus provided and had to be packed like sardines. Overall, a terrible experience."
Pros: "The landing in Phoenix finally here!!"
Cons: "The 5 plus hour flight but had to endure to get to Phoenix!!"
Pros: "It got me home, and around the time I was originally supposed to arrive"
Cons: "It left late, without any explanation as to why. It's pretty pathetic that I was thankful that AA got me home at all, considering they almost left me stranded in the wrong city, and the only reason I wasn't was no thanks to AA and thanks to Kayak."
Pros: "Uneventful, reasonably timely, not overcrowded, cheerful and friendly flight attendant"
Cons: "Long, needless wait in the cold, crowded, standing room only shuttle bus"
Pros: "Crew were all excellent and very helpful"
Cons: "Counter and check in staff were exceptionally rude and unhelpful. The pervading attitude at Dulles was they were incredibly inconvenienced that I had bought a ticket and wanted to check in luggage and was going to fly."
Pros: "Spaciousness of the aircraft, friendliness of the crew and plenty empty seats!"
Cons: "E145 is extremely crowded. No leg room on the left side"
Pros: "Departed and arrived on time. What else could you ask for? The flight was only 30 minutes long."
Cons: "Nothing. The flight was uneventful and short. The crew as nice."
Cons: "An hour late for take off, oversold flight. NEWARK is a horrible airport. Just another day flying."
Pros: "The flight is really short, about 45 minutes."
Cons: "The flight was delayed 1.5 hours and then we sat in the tarmac for another 30 minutes. Apparently the control room people kept changing the flight path (at least 3 times) so we had to wait for it to be downloaded to the computer. We waited for the flight to actually begin longer than the actual flight. Disappointing!"
Cons: "Multiple delays. On and off plane. Conflicting info"
Pros: "The flight was delayed so much that we would not make the connection, so United placed us on an American flight coming home more than an hour later. I really got to see how much better the flights are on American:more leg room, free movies. However, United's cookies are much better."
Cons: "The flight was delayed so much that we would not make the connection, so United placed us on an American flight coming home more than an hour later. I really got to see how much better the flights are on American:more leg room, free movies. However, United's cookies are much better."
Pros: "Friendly people"
Cons: "Left 2 hours late with no real apology or offer to compensate."
Pros: "The short lines for boarding, but then again these were small flights. The flights taking off early when all passengers were boarded. The flights arriving much earlier than scheduled."
Cons: "The basic economy flight is bullshit. We both know that it's better to just buy an economic flight. So why even pretend and lie to customers to precast the basic economy flight knowing full well that's just going to force them to have to check in their bags which end up costing more than an economic flight? Why not just offer the regular economy flight price and leave it at that. If the overhead bins are full, offer the passengers a chance to check in their bags for free. What you're doing is preying on the poor who already do not have much which is why they choose the basic economy flight without realizing the full extent of the set up."
Pros: "Decent leg room. Wonderful to do the flight non-stop from NYC to Delhi."
Cons: "United. September 14 Newark to Delhi Premium Economy Entertainment screen didn't work for 1st hour of the flight. the movie list was mediocre at best. The screen was smeared with some substance. The list of movies on the United entertainment app is great (via internet) but connectivity on this type of flight is spotty so the traveler is forced back to the antique screen plane system. Dinner. Butter chicken or vegetable options. Food was bland and very small portions for the length of flight. The snack was delivered immediately after dinner was picked up. I did not open it. Looked like a hard roll with something on it. Style of service is abrupt, bordering on rude. Uses terminology that non-US travelers from different cultures would not understand, for instance do you want "white" coffee. Asked me if I had someone at home to pick up after me as she felt she was cleaning too much off the floor. Her comments appeared to be directed at me but it was not my trash (and even if it was, a better approach would be recommended). The flight attendant realized she had gone too far and apologized. Then complained about this "route" being difficult, with no one listening. She concluded by wishing me a good flight and saying that she hoped that she had not offended me. I assured her that she had. Breakfast was mediocre. Egg with soggy potatoes and an inedible sausage. Did not see what they were offering in the veggie dish. Staff seems tired and not culturally sensitive. There needs to be some retraining and consideration given to long haul menus and entertainment. I take this flight at least once a year. It continues to deteriorate."
Cons: "- The flight out of IAD was overbooked and left late. - My hand luggage was taken from me with promise of delivery at final destination - Staff in EWR was unhelpful and just short of rude - My luggage did not make the connection at EWR - There was no United staff in PoS to take my report of lost luggage -"
Pros: "Flight attendant service was great."
Cons: "I'm tall and the seats are cramped."
Cons: "Never made it to destination"
Cons: "Poor WiFi. Poor video. Very small seating"
Pros: "Delayed to Albany 2 hrs, no compensation, not even a beer!"
Cons: "Many delays. Uncomfortable seats. No outlets on that particular plane."
Pros: "Short flight, so no food or entertainment"
Pros: "Boarding was quick and leg room was much better on this flight."
Cons: "Being delayed for several hours without an explanation was very disappointing and frustrating. I was waiting at airport for 6hrs! Flight staff was not overly friendly either."
Pros: "Like the free snacks while we waited 2 hours to board."
Cons: "Did not like waiting 2 hours to board."
Pros: "The crew was excellent - courteous/aware/friendly. The flight, although 2 hours delayed (9;20pm scheduled departure) was pleasant and smooth. Also, the de-boarding process was surprisingly quick."
Cons: "A 2 hour delay at 9:20pm at night is unfortunate yet frustrating experience, especially when we moved our flight up due to a travel warning for EWR (ironically enough, our originally scheduled flight (1922 MCO-EWR). I'm giving an overall OK (instead of good) due to the fact that there were no snacks (although I did not want anything, it didn't go unnoticed) and although there was free inflight entertainment for personal devices, I feel the passengers should have been given free internet access - in my opinion, it would have been the appropriate thing to do. In any case, this experience doesn't change my positive opinion of United."
Cons: "Made me take off sweater out of my bag cause my bag was 0.5 lbs over weight."
Pros: "I lie the variety of movies available."
Cons: "Nothing to not like. Flight landed earlier than scheduled."
Cons: "United check-in at IAD was chaotic. Worst process I have ever seen."
Pros: "Smooth flight."
Cons: "There was loud man behind me (laughed INCREDIBLY loud) The crew knew him so they did not say anything to him."
Cons: "3 hours late departing, missed connection in EWR"
Pros: "This was my first time flying and I had a very comfortable and pleasant experience"
Pros: "Plane left on time"
Cons: "I know Hawaii is a domestic flight but offering a cookie and a bag of pretzels on an 11 hour flight is ridiculous. There was something wrong with screen at my seat. They tried fixing it but no luck. It was very frustrating. The second leg of my journey was from D.C. To Newark. A "puddle jumper "that you disembark from onto the tarmac, get to wait in the rain while they unload you "carry on" luggage from the back of the plane. Herd you onto a bus yelling at you" if your going to gate C this bus going to gate A that bus".No one to ask "how do I know what gate I am supposed to go to?". They definitely treated"commuter "passengers like sheep. "Thank You For Flying With United "blah blah blah"
Pros: "The flight got me from point A to point B"
Cons: "The check in process was a zoo. Stood in line for 45 minutes to check in with United. Only 2 reps were working manual check ins. About 6 reps were accepting bags but mostly just chit chatting between themselves. They pointed anyone with a question to the very long manual check in line. It was very obvious they did not care. The plane was packed solid and it was uncomfortably warm on the flight."
Pros: "United hires good people. Flight was comfortable and on-time."
Pros: "My flight was on time."
Cons: "No leg room."
Cons: "I had ear ache probably caused by the pressure"
Pros: "Crew was friendly"
Cons: "The aircraft was super HOT and the seats were smaller than any plane i have ever been on. there was zero leg room available."
Pros: "First class was fine - nothing too special"
Pros: "The crew was very polite"
Cons: "Anything but water was for extra. We weren't even offered a small snack for the price of the flight. My flight was changed three times and it was very cramped. They said there would be entertainment, but it cost as much as a movie ticket."
Pros: "Crew was very friendly and helpful. Provided connection and gate info several times and went out of their way to make everyone comfortable."
Cons: "The snacks were very bare bones. Just pretzels and soda."
Pros: "Changed gates delayed flight changed planes home late I hated this flight"
Pros: "I didn't like anything. The only positive was the polite crew . The flight was terrible. The conditions was very bad."
Cons: "Bad conditions. Bad flight. Delayed and the airport is terrible . Thank you for the safe flight. But please upgrade the services"
Cons: "Long wait. Not communication between employees. Poor customer. Service"
Cons: "The flight from United Airlines it was horrible! 4 hours delay! Overbooking of 12 passangers! Definitely this is not a company that respects its passengers."
Cons: "A lot of turbulence but what can you do."
Cons: "1)Arrived early from Savannah (9pm) 2)Waited 3+ hours for a delayed aircraft to arrive 3)Told after midnight that the flight was canceled 4)Only ONE agent working the desk to handle all of the displaced passengers. (Three agents arrived about 15 min later) 5)Would have appreciated earlier notification if the flight crew could not/would not fly when they arrived at Dulles. I had to be to work in NJ at 8am. I was forced to sleep for only 2 hours before getting up to rent a car to drive to NJ in order to make it to my appointment. Now I need to chase United around to get a refund--UNACCEPTABLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1"
Pros: "Flights and connection was on time."
Pros: "We left on time"
Cons: "No leg room what so ever. I was cramped into my seat. The service was terrible"
Cons: "My first flight with United leaving from DC was delayed multiple times and therefore I missed my connecting flight from Newark. I stayed at a hotel to catch the next flight with British Airways leaving from DC to London but had already checked my bags in and could not find out where they were, so I slept with only my handbag! I was never reimbursed for my stay at the Marriott even though I had no control over the flight that was delayed for unknown reasons. After all seemed okay and I reached Mumbai I expected my checked in bag to be at the baggage claim area. I waited for two hours and still had no idea where my bags were. I was very frustrated at this point. I was then advised to create a customer care case with British airways to track my lost baggage, even though United should have handled the transfer of luggage earlier. I called back for three days straight, again I was still without clothes and toiletries his whole time, and the service was dismal. After I got in touch with British and United and got everything sorted out I had my bags delivered to my address in India. The terror continued. I opened my bags and found some minor electronics and other valuables missing! How does that even happen if the bags were previously screened and processed in the States? Overall, I was extremely dissatisfied with this entire experience and do not recommend booking with United Airways at any cost!"
Pros: "Friendly personality of flight attendant."
Cons: "Did not "wow" me with service."
Cons: "Rude lady serving and no tv options"
Pros: "Better because this airplane had tvs"
Cons: "I didn't like that fact that with United Airlines there is a $25 fee to check in your bag or how inconsistent the company is from airport to airport. The boarding process is slow and unorganized. You guys don't offer a comimentary snack like other airlines and your crew members aren't that friendly. Extremely dissatisfied."
Pros: "very comfortable I enjoyed the flight"
Pros: "Seat very small and uncomfortable"
Pros: "Pilot and crew were skilled in preparation for crash landing"
Cons: "2 hour delays on tarmac, aircraft malfunction and frightening landing. Will not fly with Frontier again"
Pros: "Liked everything just wanted a better seating choice"
Cons: "The middle seat"
Cons: "The most uncomfortable seats I have every had. And absolute torture for a 4 hour flight. Flight attendants were not happy and acted like they had no interest in being on our flight."
Pros: "Nice clean new plane. Good price."
Cons: "Seats that don't recline and are hard? Are you kidding me? Honestly how much money are you really saving with not putting any cushion in them? Did anyone try flying 4 hours sitting in those seats before you decided to put them in your planes? Wow. No complementary water or snacks? You are saving pennies and causing huge customer dissatisfaction."
Cons: "Riding on an American airlines is like spending a few hours in prison. The worst is Spirit arilines, where they do not even provide free water on a four hour flight. Frontier airlines is only one step above because they will give you water. The seats are too tight, not enough leg room. I'm 6'2" and 230 lbs. You buy a ticket for a reasonable amount, but then you get hit with the unreasonable add ons: you want checked bag $35, carry-on baggage $45, you want to sit together $25, and on and on. Let me not forget, I need a boarding pass to get thru security to get to the gate to catch the flight I have paid for, $5. I'm looking for an airline that puts people before profit.#AMERICANAIRLINESSUCK"
Cons: "40 minutes and still no bags"
Cons: "Did not like the nickle and dime approach: 1) Pay extra to select a seat or get randomly assigned to a middle seat in the back 2) Pay for your checked bag; or pay more for your carry on. One or the other please, but not both! 3) Understand that all airlines charge for food these days, but water? Really?"
Pros: "early arrival. smooth flight"
Cons: "you charge for everything!"
Pros: "The crew was very courteous and attentive."
Cons: "Significant delay due to computer problem. Very uncomfortable seating."
Pros: "Baggage fees were waived for military. Flight was on time."
Cons: "Confusing to do check in online and in the end it didn't happen. Flight was oversold and I almost didn't get a seat? Seats weren't very comfortable."
Cons: "The worse service ever; Would not buy tickets from them again... You get what you paid for - Baggage and seating are extra fees"
Cons: "Don't fly, they charge you for everything ,even a carry-on $65 and they are super rude. They made my brother miss his flight because he was 35 minutes before take off instead of there 40 minute rule. Don't do it !!!!"
Cons: "Plane was delayed by 5 and a half hours due to a storm. Something Frontier had no control over. What they did have control over, however, was their communication, which was non-existent. People at the gate wouldn't tell passengers anything, and responded to questions with "I don't know." When one woman complained about the lack of communication, a Frontier worker told her dismissively that she could call the manager. We kept learning about the flight delays by watching the status board. The front gate workers wouldn't say anything, and most people were too worried about missing the flight to run and get something to eat."
Cons: "They charge $40 for carry on luggage!!? They don't tell you before only when you are ready to board!!!"
Pros: "i arrived almost 40 minutes early than the stated arrival time...unfortunately my ride was not there based on the flight's posted arrival time"
Cons: "no participation in tsa pre check. was not aware ahead of flight, otherwise would not have used airline. no complimentary drinks. boarding was 20 minutes early, another inconvenience as a result of having to go through security check. will not use airline again."
Pros: "The crew was very helpful."
Cons: "The pilot brought the plane into the airport extremely fast and jerky. I was afraid. My daughter was afraid. People in front of us were afraid. If he had warned us, we may not have been so nervous. Was he trying to make up time because of the weather problems in DC? It wasn't worth it."
Pros: "Crew was good Plane left on time"
Cons: "Boarding, Boarding, Boarding Everyone with a carry on being forced to pay Yelling and screaming at gate agent about baggage fees Total cluster FXXX in the gate area."
Pros: "We arrived safely."
Cons: "3 hour delayed flight. Flight attendents. Didn't receive a voucher of any kind."
Cons: "There were too many added costs. In the end it is more expensive to fly Frontier than other airlines. The pricing is deceiving."
Pros: "They 'nickle and dime' you. The cost of the ticket does not include seat selection, carry-on baggage, or soft drinks. Charge me $2 more and give me a soft drink"
Cons: "They took off only a few minutes late and landed roughly on time. Of course, we had to wait for the arrival gate access."
Pros: "Very good flight. Nice crew. Relatively on-time departure/arrival."
Cons: "Like the others who've commented, I was not aware that there were charges for seats, carry-on, and all food and beverages (excluding water). The additional charges added another $110.00 to the cost of my ticket. This is my first time flying Frontier. I may fly again in the future, but customers need to be aware of these additional costs."
Pros: "Peppy flight attendants."
Cons: "Like other reviewers here, I was extremely disappointed with Frontier. The round trip flight I purchased was advertised at $178. At no point during the purchase of this flight was I explicitly and directly warned that Frontier charges, at minimum, $30 (each way) to CARRY-ON luggage that must be placed in the overhead compartment. I do not know the cost to check baggage, but I assume it is comparable to the carry-on fee. In my ethically driven opinion, the round rip price of the trip should have been advertised at $238 to account for the baggage fees. I WAS MISLED. To make matters worse, because I was blissfully unaware of Frontier's carry-on policy and failed to read the fine print while checking in online, I WAS CHARGED $60 AT THE GATE to carry on my roller board. When I asked the gate agent to explain the charge, she - without eye contact and with a mean tone - condescendingly attributed the charge to my stupidity. She proceeded to spit this attitude to the DOZENS OF OTHER CUSTOMERS WHO WERE UNAWARE OF CHARGE AND HAD TO PAY AT THE GATE. In sum, I will end up paying an additional $90 in carry-on baggage fees. I will not fly Frontier again."
Pros: "Got us there ahead of schedule."
Cons: "Pack them in like sardines."
Pros: "The plane crew was amazing, friendly and service oriented. The baltimore boarding crew, borderline offensive when asked about the baggage fees(probably because she's tired of being the front line of complaint) but still poor attitudes don't soothe customers irritability with questions."
Cons: "Fees after fees, to breathe to carry on seat purchase I mean what did the initial ticket even buy?!?? Stop give the full cost up front instead of slowly taking money from passengers. I Won't fly frontier if I don't have to again, it'll be my very last choice."
Cons: "I did not like the fact that I was not informed from the very beginning that it was an "ala cart flight" If I had known that I had to pay for my first luggage and pay for my seat (if I wanted a choice of a window seat) I would have gone with another more expensive airline. I have a couple cards that allow free baggage and other perks, but I was not using those, to save my sister money since she was paying for the flight.It started at $278 round trip and ended costing me $390. I first chose a seat ($12.) near the back, and after a very stiff ride up to DC, I decided to upgrade to the $50. seat in the front for the ride back, to Orlando, thinking it had to be better and recline. It did not. Needless to say, I will not fly Frontier again."
Pros: "It was a straight flight"
Cons: "Two hour delay"
Pros: "Great low price on flights. The flight we were on seemed new and looked clean. The seats were average comfort, no difference from other carriers."
Cons: "From start to end there will little things I feel could have been better. When I booked the flight it was easy and did not see that ALL luggage requires payment. Since most other carriers allow the 1 carry ons free... It would have been nice to know in advance and not be surprised at the counter by the juvenile ticket agent that although we are grateful she made us aware of the price for each piece of luggage/ carryons she also could have been more pleasant about it. Later as we were boarding a flight attendant cuts me off and is very audible about how there is no more room for carry ons. How did they run out of space? Isn't there overhead space for each seat and only 1 carry on per person? There is an extra surchage for carry ons ($10 more) to have them stowed with all the other suitcases in the end. On this flight another of the flight attendants is asking outloud how to pair her cell phone to the wifi... Really?? It just seems unprofessional, unprepared, disorganized. The service wasn't bad but it wasn't great. Is it too much to expect a higher level of service? As for the seats... They seemed new and I just wished they were a little more comfortable. A small adjustment like adding a foot rest on the back of the seat in front would be helful... Similar to the ones on charter buses the kind that can be adjusted folded up to stow beneath the seat and lowered when in use. (Just hoping the airline sees this and considers it.)"
Pros: "The flight actually went to Miami"
Cons: "So who knew that cash was such a problem. Imagine your flight leaves at 6:00 am and you are running around being forced to purchase pre - paid debit cards to cover my luggage. Nightmare."
Cons: "They don't even go around and offer you a water. They're pretty much nazis about the personal item rule. If my personal item fits underneath the seat, it should be fine. I would quit my first day if I had to be a worker at Frontier dealing with angry customers like I witnessed."
Cons: "The seats were so uncomfortable, and they didn't even lean back."
Pros: "Getting off the plane and knowing therv are other options like Delta, United, Southwest ..."
Cons: "Extra fees: nickel and dimed to death, boarding agent in Dulles and gate agents in Atlanta lacked customer service skills."
Cons: "I arrived 43 minutes ahead of flight instead of 45, and was not allowed to check my bag, so I missed the flight. I have not seen my family in a year and the lady at the counter showed no remorse and offered no apologies. She kept an angry face asked me to please move out of the way for other customers. I will NEVER fly frontier again."
Pros: "It's my first flight with frontier airlines and it's more than what I expected.."
Cons: "Leg room was very less and couldn't sit comfortably.. But for 2 hours flight.. It's manageable"
Pros: "Very cheap flight."
Cons: "Worst flight I have ever taken. Extremely uncomfortable. Small, hard seats; minimum leg room; tiniest "tray table" I have ever seen; no room to use my laptop. Other travelers in my row felt the same."
Pros: "The flight itself was fine."
Cons: "I thought the WEB site was difficult to use. I do not like the fact that they quote reasonably low fares and then charge for carry-on bags and all the food and drink items on board. The person who checked me in was difficult to understand and gave confusing information about costs for carry-on bags. I will not fly Frontier again."
Pros: "Direct flight to Las Vegas"
Cons: "Once the aisle/window seat, cabing luggage, food/drink is paid for, the price is very close to standard rate. Cabin crew on the returning flight was rude to a mother who wanted to keep the child in her lap during take off. I felt the policy could have been explained more politely "baby crying is OK, I want him to be able to cry after the flight as well""
Cons: "No one told us that the setbacks on Frontier do not recline!"
Cons: "Charging for carry on bags and boarding passes. Non-participation in TSA Pre-check. Overall I felt scammed. Definitely willing to pay more for an experience where I don't feel deceived."
Cons: "No support from the crew at all... For the lady sitting next to me. She pucked the entire time and crew didn't care at all. She was not able to take the turbulence well, we were on row 27."
Pros: "Good flight. Crew was nice."
Cons: "Wish I had upgraded my seat for more room."
Pros: "It's cheap"
Cons: "It's cheap. The prices are low for a reason, taking a 5 hour flight on this airline probably wouldn't be my first choice."
Pros: "Crew did the best possible. The people working the flights are very good."
Cons: "You pay for EVERYTHING... The flight itself, checked bags, carryon bags, drinks, snacks... Heck you don't even get a measly complimentary vag of peanuts. But the clincher is SEATING. Yes you pay for it as well. And oh MY!!! Tiny tiny TINY space. And I am 5'2"!!! (And not overweight!!) come on frontier...."
Cons: "It was not clear in the purchase of ticket that Frontier charges for carry-on bags. even at that, the cost of a carry on at $30, $40, or $60 is ridiculous!!!! they will lose many customers with that policy! check bags should not even cost that much let alone a small bag with a few items in it. I was very upset and wont fly them again"
Pros: "I like that frontier's transportation system is itemized. It is a great system for the light traveler (folks traveling with basically no baggage or carry-ons). It is better for short flights so one doesn't have to spend money on refreshments either."
Cons: "I don't like that the booking system leads one to believe that a seat MUST be purchased. I bought a seat, unnecessarily, on the outbound flight and found out from a friend that I didn't need to. Other than that, I'm a happy client."
Pros: "I liked that the flight was smooth and the pilots kept you informed of what was happening. The seats were comfortable."
Cons: "I wish they gave out pretzels and allowed larger carry ons."
Pros: "Boarding was great."
Cons: "Frontier charge for everything ie check bags, carry on."
Cons: "Flight at beginning of trip was delayed almost 2 hrs so it screwed up our trip. Weather was the problem. Trip on way back was perfect."
Pros: "It was on time. The flight itself was unremarkable, the crew were efficient and responsive"
Pros: "Nothing made me happy about this, or any of the other flights I had with Spirit on this trip"
Cons: "The additional charges when picking a seat on the flight. This should have been part of the cost of booking a flight"
Pros: "Good staff on flight. There was plenty of empty seats and I got moved to a more convenient spot."
Cons: "Website is not clear. My carry on had unclear dimensions and I had to pay extra at the airport."
Pros: "Friendly & humorous crew. Pleasant flight overall. Loved the in flight surprise."
Cons: "Water should be available for free."
Pros: "Crew and staff at airport more friendly and helpful"
Cons: "They don't take cash on the flight and I was not aware of this."
Pros: "Crew and plane were OK."
Cons: "Seats were terrible. I did not get any sleep on either cross country leg. I can usually sleep fine on planes, but the seats were plastic and had no head stabilizer, and did not recline. It was impossible to sleep. I had a "donut" pillow for my neck, but the seats really made it impossible. I won't fly Spirit again until I hear they have better seats."
Cons: "Temperature was 68 ."
Cons: "Spirit Airlines has so many hidden fees. You can bring one personal item for free. However, a carry on was an additional $59 per flight. Checking a bag was $62. We also had to pay to reserve a seat. All of the $10 seats were shown as unavailable when we were checking in. This meant only the $18/$28 seats were listed. When we got on the plane the flight was almost empty and we could have sat in any of the $10 seats. You don't even receive complimentary water."
Pros: "The flight crew are funny and friendly"
Cons: "Prices to check bags, and food were very high"
Pros: "Cancelled flight out. Flight back was late. Awful service."
Pros: "I am glad that our flight did not get cancelled or deleayed"
Cons: "Spirit airlines canceled my flight but provided no means for alternate arrangements. I had to purchase another ticket on another airline at the last minute. Got nothing for the rountrip ticket I purchased from Soirit, do not buy tickets on this airline. They will take your money and give you nothing in exchange."
Cons: "3 and a half hour delay, bad customer service."
Pros: "straight flight."
Cons: "Paid more for extra leg room but it was minimal help. Seats don't recline at all. Water even cost money. WOW."
Cons: "None I like. Will not fly this airline."
Cons: "DID'NT APPRECIATE THE HIGHER BAG FEES"
Pros: "Nonstop option"
Cons: "Luggage fees"
Cons: "Horrible.. the worst flight experience I have ever had"
Cons: "Baggage fees extremely high..even if you take it on the plane. If you do t have access to a computer a charge to check I at the airport. Have to pay for membership. Time you pay all the high fees no cheaper then other airlines hat have better service."
Cons: "i was seated next to a women that clearly needed two seats. when she boarded someone should have seen this . I was stuffed into a seat and couldn"t move for my 21/2 hr flight. I didn"t want to make a sene but Really? BETHIE DAYTON"
Pros: "Friendly staff."
Cons: "The seats didn't recline which is inappropriate for a 5-6 hour flight. The tray was also so small I couldn't put my laptop on it to watch a movie. There was nowhere to plug into power so my iPhone (a backup for movies) died hours before we landed. Lastly, I was called to help assist a passenger who had fainted (I'm a doctor) and was offered nothing in return for my help. Not even a soda. I didn't offer to help in hopes of "free stuff," but the other airlines I have flown with have offered me a drink, some food, or even $ off my next flight as a thank you for my medical services."
Pros: "The worst airlines and customer service ever. No more sprit after my last bad experience with spirit airlines."
Pros: "About the only thing that I can say I liked is, the boarding process went smothly for me & my luggage was on time."
Cons: "Where to start... paid more in bag fees & to get an isle seat for each(4)flights than I did for damn plane ticket! Flights delayed 4hrs another flight in same trip delayed 2 hours. Staff wasn't interactive/friendly I'd say 6/10 were nice. Asked for an isle seat the person helping at counter, said I'd have to pay to upgrade. Seriously- upgrade for isle seat!! I paid to have an isle seat on all 4 flights(I'm a disabled vet who was injured in the line of duty) I need easy access to toilets I'm unable to crawl over people, in turn need idle seat). Paid for isle seat all 4 flights- just to see the flights were super empty, people were sitting where they wanted anyway. Thanks for taking my $ for the seats tho spirit:-|. Staff wasn't that friendly compared to other airlines I've flown on. Not food. No entertainment on flight. Not worth it. If they don't do better business they won't last long I feel. There is potential just needs some work!"
Cons: "I will never fly Spirit again. I knew from one previous experience that they were the pits regarding seat room; but I never figured they were theives They never sent a confirmation of ticket. THEY HAVE ABSOLUTELY NO HUMAN BEING TO SPEAK WITH IN PERSON on their telephone contact number, no matter what button you push. The transaction didn't post on my credit card, so I assumed it did not go through. I bought another ticket. Five days later they put both tickets through. that's it I am done with this cluster F$%K airline."
Pros: "Clean, simple, comfortable"
Cons: "Actually the allowance for baggage is too much. I am living in KSA from about 20 years. I have visited many countries in Europe. Including Middle East and Asia. I have never given such a huge amount for baggage. It makes very senseless to charge for baggages because if your are providing us the service for transportation, than baggages is must with anyone travelling, obviously. In other words, because its a must for anyone travelling, you are simply taking advantage. Anyhow the over all service was quite impressive and its been one of my best lifetime travel. Hope to travel again from your airline and see any changes in the baggageing allowances. Thankyou soo much. Have a nice day."
Cons: "The seats are so bad and poor. It was a five hours filght of torture."
Cons: "Spirit airlines employees starting at Baltimore airport to flight attendants are rude!"
Pros: "Unicorns and rainbows....."
Cons: "The fact that the plane was delayed by five hours with very little apologies and concern from the Spirit staff… Not to mention not even an offer of perhaps a food voucher or some kind of incentive in the name of apology .... This messed up my entire next day since instead of arriving at 9:30 PM we didn't land until almost 3 AM ... And that happens very very often with Spirit airline so they will not be seeing me anymore ..."
Pros: "The plane was clean and pretty modern. They turn there planes around very quickly."
Cons: "Be careful of the extra fees for carryon bags. You're allowed one personal item, and theres a fee for anything else. Also fees for everything in the plane. We boarded late but still landed early, but then problems with their other flights meant that we couldn't get a gate so we deplaned half an hour late."
Pros: "The only plus about my flight was the fact that it was inexpensive in relation to the amount of time I had to purchase a flight. Compared to other carriers this price point was at least half of what everyone else had available. It was a little out of the way for me to drive from WDC to BWI to catch the flight as well."
Cons: "The service from not only customer service on the phone, but the service of all the staff members EXCEPT one lovely lady at FLL who made sure I was in the correct line out of many lines. Everyone was snarky and rude and seemed like the last thing they wanted to do was be there dealing with customers. The plane was clean but the bench seating and back rests for the chairs were very uncomfortable. I am about 5' 10" and I felt very constrained in the seats, as well as the fact that I could not recline. I guess I could have bought the 'big comfy seats' at the front of the plane but then I also could have bought the flight from the other airlines -- thats where Spirit gets you, you think you are paying for a cheaper flight but in reality you are voiding yourself of what would be normal amenities on any other airline. Finally on the day we were coming back home, the flight was delayed about 3 hours. I got the initial email from Spirit but when I checked google flights and flight tracker there was no delay. Finally decided to call Spirit customer service only to be connected with someone who was out of the country most likely was somewhere in eastern Europe according to her accent. I had a very hard time understanding her and it seemed like instead of answering my questions she would read whatever was the expected prompted answer -- which left me without an answer. She also could not confirm that the flight was delayed even though the multiple delay emails were continuing to come in. Luckily after every email we kept on calling because some of the delays were listed to depart around 1.50AM (mind you this is a flight that was supposed to leave at 8.30PM the evening before). I understand that the airlines cannot do anything about weather, but I believe the delays could have been handled better. If I were younger and I didnt have so many responsibilities, I would most likely fly Spirit again."
Cons: "I Paid %55 for taking my carry on to the plane which is ridicules. also I had 4 hours delay. which is not ok."
Pros: "Efficient boarding process, some jokes with safety info."
Cons: "Seat back in front of me was clearly not clean. Child behind me kept hitting or kicking the seat and the seat was thin, so I could feel everything. Food offerings were snacks, not healthy food."
Cons: "It was two hours late taking off, boarding was terrible (no real lines, order, etc.)."
Cons: "The baggage fees are through the roof!!"
Cons: "I was asked to change my seat from 29A to 3E to accommodate a family who wanted to sit together. I was told that 3E was a better seat. 3E turned out to be a nightmare. A row away was a child who screamed for 75% of the flight but that wasn't the worst part. 3E was situated between a man and a woman who must have weighed 450 pounds! I literally had half of a seat for the entire flight. I really feel that I should be reimbursed because of how uncomfortable I was forced to fly for the entire flight. A person of that size should not be squeezed into a row of three seats."
Pros: "The plane facility was fine. The staff was well intended and did their best to help."
Cons: "Travel updates were late coming. 4 hours before my flight boarding time, I received an email notice that my flight would be delayed by 9 minutes. While I am sitting in the airport at the gate, at the new boarding time, there was no announcement- and no gate agent, but rather an email saying that the flight was delayed 2 hours. They had no advance notice that the flight would be delayed until the flight was supposed to be boarding. There was no gate agent to handle the difficulties that presented to travelers. I'll pay more or take a bus over taking Spirit."
Cons: "You should watch the video of the employee harassing a customer on the flight we took. Flight was scheduled to depart at 5:19 we left at 8:45. Apparently the plane was too hot. No communication. Rude employees. No apology. Just horrible. Never again. I only booked this because I had to get to an important event that night at 8 and there were no other flights. Missed the event and had horrible service. Just perfect. First and last timeI will ever fly spirit."
Pros: "Nothing. This airline is terrible. It may be cheap but they are never on time and it's usually chaos boarding."
Pros: "The crew on board the plane was nice, gave updates and the plane itself was clean"
Cons: "The experience at the gate was the worst example of customer service I have ever had. The flight was delayed for 3 hours but no one was updating us on anything. The crew was very rude and extremely unprofessional. I'd rather pay the extra money for good service."
Pros: "The actual flight was good. For the most part, the flight attendants were good."
Cons: "I waited about 30 minutes to drop off my (prepaid) bag, although there were only 12 people in front of me on my initial flight. It took over 1 1/2 hours to drop off my prepaid bag and get a printed boarding pass on my return flight. Customer service is really awful."
Pros: "On time and I was given business class seat."
Cons: "No coffee offered for a 7 am flight. Oh well."
Pros: "Thought it was a good deal when booking."
Cons: "Found out that EVERYTHING "extra" came with very high fees; so high that my flight cost as much if not more than the competition."
Pros: "Thank god it was a relatively short flight, and the passengers on board were friendly."
Cons: "All the additional fees, their website is glitchy and the customer service agents weren't very knowledgeable. I wouldn't fly them again unless I absolutely have to."
Cons: "The flight was canceled and we did not have any compensation for the damage. I lost all my arrangements I had in boston during the day , my whole weekend was messed up because I was traveling only for two days."
Cons: "Hidden fees galore, website that didn't work, unhelpful customer service reps that didn't listen, airport staff on loudspeaker that couldn't enunciate (everyone was clueless to what was said), and a flight crew, from pilots to attendants, that seemed to not only be unprepared to properly do their jobs but also didn't seem to care that they were either. I'll never fly Spirit again"
Cons: "very bad audibility broadcast by loudspeakers information"
Cons: "Seats were like sitting on bricks. The airline nickles and dimes you for everything. Website is terrible. Everything is an add on and it is hard to find pricing for the add ons. If they could charge for seat belts and air, they probably would. Never again!"
Pros: "Once flying it was smooth"
Cons: "Delayed twice, lots of waiting"
Airlines flying from Washington to Newark have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights