Daily cleaning, installation of cabin HEPA filters
|September||Best time to beat the crowds with an average 20% drop in price.|
|December||Most popular time to fly with an average 29% increase in price.|
Average price round-trip
|$425||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
United Airlines has waived its change and cancellation fees on flights from Washington to Saint Thomas Island. Confirm policy on booking site.
The US Virgin Islands has reopened its borders. All arriving travelers are subject to medical screening and quarantine Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
An average nonstop flight takes 5h 47m, covering a distance of 1595 miles.
There are 2 (nonstop) flights between Washington and Saint Thomas Island Cyril E King per week, averaging 0 per day.
In the past 3 days, the cheapest one-way tickets were found on Spirit Airlines ($53) and Multiple Airlines ($91), and the lowest round-trip tickets have been found on Spirit Airlines ($108) and Multiple Airlines ($142).
United Airlines flies twice weekly (Sunday, Saturday).
From Washington to Saint Thomas Island, Tuesday is the cheapest day to fly on average and Sunday is the most expensive. Flying from Saint Thomas Island back to Washington , the best deals are generally found on Thursday, with Tuesday being the most expensive.
When flying out of Washington you will be using one of these airports: Washington Reagan-National or Washington Dulles Intl. You will be landing at Saint Thomas Island Cyril E King, also known as Saint Thomas Island Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Washington to Saint Thomas Island.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Saint Thomas Island from Washington is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Saint Thomas Island with an airline and back to Washington with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Saint Thomas Island from Washington up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The crew was super nice, they offer me to change my seat to fly with my sister."
Cons: "The pilot"
Pros: "It got me to my destination safely."
Cons: "Very abrupt service. Not much room."
Pros: "Crew were amazing"
Cons: "WIFI please for the god sake it’s a transatlantic flight"
Pros: "Crew was great & flight was quiet."
Pros: "787 seats have better legroom & recliner"
Cons: "Vegetarian food needs lot of improvement"
Cons: "My tray table was dirty. It had crumbs on it. The flight was on time which was awesome."
Cons: "The seats are extremely restrictive and in a aisle seat I had the gentleman sitting next to me with thighs touching and attendants brushing by me as I squished to left to avoid contact with him. Entertainment screen between center seat and window seat so I just didn't even try to look at it and mostly just leaned forward to have a little space. Also another inch or 2 was taken by person in front of me putting their seat back. With such restrictive space why is this even possible??? Flying has become ridiculous and I try not to as much as I can."
Cons: "Many of the crew members seem as if they hated their jobs. I hesitate asking them anything."
Cons: "We landed early but the plane was late 50 minutes into gate. Plane went pst our gate twice, just driving around the terminal."
Pros: "Crew kept very calm and courteous during a delay."
Cons: "There were a ton of angry people about the amount of delays that happened today. There was no reason given and it caused issues."
Cons: "I'm expecting more from AA. We were delayed for 2.5 hr since we didn't have a pilot !!!!!"
Cons: "Speaker volume was too high."
Pros: "On time"
Cons: "Tiny seats, no snack or napkin with the drink. Noise in back."
Cons: "Too bad you paid$$$$ and they give you pretzels"
Pros: "Good seat though cramped."
Cons: "Cramped. I don't like in flight credit card offers."
Cons: "Small, cramped seating"
Pros: "The flight was on time"
Cons: "Tiny bathrooms"
Pros: "The flight crew was very friendly"
Cons: "I wish the flight was longer. :)"
Cons: "The flight was delayed an hour (which wound up being a 3.5 hour delay in total, with all the continual delays that pursued afterwards(, which would have made us miss our connecting flight back to our home destination. We switched flights in order to make it home at a decent hour and not spend our entire day and night in an airport. We arrived home and they did not transfer two of our three checked bags to our flight, thus making it highly inconvenient upon our arrival home with no luggage."
Cons: "The male flight attendant was incredibly rude, kept hitting my arms with his body with zero apologies. No manners when taking food and drink orders. Did not seem like he liked his job and in a customer service atmosphere this was extremely disappointing."
Cons: "Our luggage was ruined and our stuff inside in bubble wrap was smashed to bits!"
Cons: "Poor seating and lost my bag."
Pros: "Great boarding, crew and seating space"
Cons: "Bathroom line for some reason was always long. Entertainment via wifi was just ok. Older movies only. New movies on the tiny screens that come down every 4 rows or so."
Pros: "Plane was new and entertainment was free. Great service too."
Cons: "American has improved a lot"
Cons: "There was just an announcement that the refreshments will be served shortly but there were no refreshments. Take off and landing was horrible. Flight was shaking way more than usual."
Pros: "Everything else was Fine on the flight..."
Cons: "...But having HBO NC-17 available on a public flight is uncalled for. Even though screens employ technology limit viewing from the side, the seats behind can see everything. We were thankful none of our kids were on this flight. Gratuitous sex scenes in abundance. No thanks American."
Cons: "Seat in front of me was broken in the reclined position so I had no leg room."
Pros: "The seat pockets were decent, though I like when the magazines have their own designated slot behind the tray in addition to a pocket. Also good there were power outlets. I liked that they didn't skip row numbers, including 13. So if you're in row 22, for example, you know that's literally how many rows back you are."
Cons: "It took 25 minutes from when plane landed until it reached the gate. There was also apparently an issue with the auxiliary power -- the lights went out in back half of plane when we arrived at gate. I prefer having a screen behind each seat, rather than those attached to ceiling on this flight, so that the entertainment can be customized."
Cons: "Plane had no Per-seat entertainment system."
Pros: "Friendly crew Smooth flight"
Cons: "Couldn't select seats"
Pros: "When I arrived at the airport to see the scheduled 9:30a departure was pushed back to 1pm, the gate crew did a good job of keeping us updated and they even provided lunch! The plane was undergoing maintenance but they found another plane and did not have to cancel the flight, and ultimately got us to our destination safely. Crew was very nice."
Cons: "Flight was delayed 4 hours so my half day of travel became a full day, half of which was mostly wasted at the airport. Would rather have been with my family than sitting at the airport."
Cons: "lack of ent. options"
Pros: "Boarding process and flight crew were just fine - nothing excellent, just average. The plane was an older model, nothing special. We arrived 10 minutes early but then had to wait 20 minutes for a gate."
Cons: "They had no alcohol and no entertainment on a Transcontinental flight from IAD to LAX. Also once we landed we had to wait 20 for a gate assignment."
Cons: "Bathrooms in the airport deplorable. Gates not so clean as well."
Pros: "entertainment displays on the back of every seat headrest. Nice room on Main Cabin Xtra, even with someone in the middle seat."
Cons: "1 of the flight attendants was pushy(older caucasian lady)"
Pros: "Flight got to gate 15 earlier than scheduled."
Cons: "But took one hour to get gate checked bag, which was mixed in with checked bags at bagged claim."
Cons: "We didn't have hot beverage service due to turbslsnce and the attendant never came back to offer my 84 year old mother another choice"
Pros: "Bought a ticket from Alaska Air, but got farmed out to American, If I wanted to fly in American, I would have bought a ticket from them. This also made checking in a lot more confusing..."
Pros: "Comfy seats, great service, was a smooth ride"
Cons: "my entertainment system wasnt working, the headphone jack was not working at all."
Pros: "Friendly, helpful flight attendants. Flight left and arrived on time, despite being completely full (asking for volunteers to bump). Offered to gate-check our carry-on bags for free to alleviate crowding of overhead bins was fine for us since we already had checked baggage."
Cons: "If you don't pay for the premium seats, the legroom is pretty tight. I'm only 5'8" and I felt it -- if you're 6'+ you better pay for it. This aircraft had screens, but not individual ones so you're stuck watching whatever sitcom replay they pick, although there is a moderate selection of other music. I've been on a newer aircraft with the in-seat power and interactive screens so I know how good it can be, so this was a little disappointing."
Cons: "Each flight delayed at least an hour"
Pros: "I did like sitting on the left side of the plane. There's a little more room. I feel it's horrible how the airline charges so much and cram so many seats in one air craft. Making it a miserable flight."
Cons: "See above"
Cons: "no food"
Pros: "AA has. Not been an airline I have used in many years. Great experience, I will be looking to fly with them again very soon."
Pros: "The professionalism of the crew."
Cons: "The flight left late and they did not explain why their was a delay. The landing was not smooth. It was a rough landing."
Pros: "The flight was on time. It was serviced well by very friendly flight attendants. I enjoyed it very much."
Pros: "The crew was very helpful and kind."
Cons: "Our flight was delayed over an hour and we had a connecting flight to Vegas that we were worried we were going to miss."
Cons: "flight was rebooked to a terrible time, the next day, had to spend over $300 for hotel, extra parking, extra meal, extra day on rental."
Pros: "Flight attendant service was great."
Cons: "I'm tall and the seats are cramped."
Cons: "Never made it to destination"
Cons: "Poor WiFi. Poor video. Very small seating"
Pros: "Entertainment, food, service, on-time landing (early!)"
Cons: "Many delays. Uncomfortable seats. No outlets on that particular plane."
Pros: "One of us had the last seat on the plane even though they were reserved almost a month ago. However we had signed up for basic economy so that was not a shock. What was a shock was that water was dripping from the top side track onto his lap and he had to use the provided brochures to redirect the dripping water. The steward said it was condensation and that was it. Also, since it was next to bathroom, the smell wasn't great and the small child screaming while waiting to get into the bathroom wasn't pleasant."
Cons: "We were forced to deplane in DC and instructed to go to the United customer service counter to arrange our missed connections in Frankfurt. After standing in line at the United counter for 2 hours, we were told to go to our gate to re-board our plane. we wasted all that time standing and all but 2 agents had left the counter to take a break. it was EXTREMELY STRESSFUL not knowing what would happen to our missed connections. when we reboarded WE still did not have connecting flights.Also, on the United flight to Frankfurt, I had a premium economy seat and it was HORRIFIC. the extra leg room did NOT make the seat more comfortable and I SUFFERED greatly because I am recovering from an injury. Upon arrival in Frankfurt, after a great deal of begging, I got a hotel room for the night and upgrad to economy premium for the flight from Frankfurt to Addis. that Lufthana flight was better because my seat reclined somewhat but still I had a great deal of pain throughout the flight and I would have preferred to have been upgraded to business so that I could lay flat to ease my physical pain. Overall, the experience was extremely STRESSFUL and painful and the only way, I feel that Lufthana can repair this situation is to give me a free upgrade to business on my flight home.to Miami"
Pros: "An old 777 , dirty and the food was horrible."
Pros: "We liked our friendly and attentive flight attendants, and our safe travel to our destination. Thank you!"
Pros: "Everthing, except the typical cramped quarters."
Cons: "The cramped seating"
Pros: "I lie the variety of movies available."
Cons: "Nothing to not like. Flight landed earlier than scheduled."
Cons: "United check-in at IAD was chaotic. Worst process I have ever seen."
Pros: "Smooth flight."
Cons: "There was loud man behind me (laughed INCREDIBLY loud) The crew knew him so they did not say anything to him."
Cons: "Tried to book legroom online and by phone but told it was all sold out; only to arrive and find out it wasn't and had to pay $40 more."
Cons: "I got an infection in my colon from the bacteria in the food I ate on the flight. I had acute diarrhea for four days and had to go to the hospital."
Pros: "Earlier than scheduled. Enough space."
Pros: "Security was quick and efficient. Boarding was extremely organized. The airline attendants were attentive. The pilot on United informed us when the possibility of hitting turbulence occurred so we could adjust accordingly. Overall, great travel experience."
Pros: "Flight was on time, except that we had to wait a few minutes for more oxygen to be boarded because the flight was completely flow (overbook in fact)."
Cons: "Both my daughter's and my seats were broken. We were not given seats until just before boarding, luckily they were together."
Pros: "All fine, except delay"
Cons: "2.5 hours delay: plane needed maintenance and then more of that, a were unloaded. Took another plane."
Pros: "Flight crew in Dulles were very helpful in arranging for my daughter and I to sit together. Really appreciated their help."
Pros: "Large selection of movies to keep me entertained throughout a 13 hour flight."
Cons: "The food did not sit well with me. Seats became uncomfortable after a while, made it difficult to sleep."
Pros: "On time."
Cons: "Crammed seats, poor quality entertainment system (but at least with access to in-seat monitor, while on the way to the US that was not available), no additional amenities of any kind, including in the restroom, bad quality and insufficient quantity for food and drinks, and the usual/to-be-expected poor/disrespectful attitude of the United flight and gate attendants."
Pros: "On-board WiFi was a nice touch, but redundant as there was no way to charge your electronic devices"
Cons: "Felt herded like cattle. Had to bring your own headphones... WTF? Children's meals requested for my 6-year-old were practically inedible. "Breakfast" consisted a stale, chewy croissant (which I believe I am still trying to digest a week later...) and yogurt. No USB port to charge electronic devices"
Pros: "Boarding was quick"
Cons: "Intercom anouncements on late night flight. Way too many about the ball game"
Cons: "Good very poor Crew no interest to service, asked for landing immigration card, crew just answer haven't you got it? Then walk away"
Cons: "Old plane and was not clean."
Pros: "Very friendly staff. Easy flight, no issues."
Cons: "Little more leg room. Eye mask would have been nice."
Cons: "Paid extra for economy plus and still was too uncomfortable to sleep."
Cons: "The side that I had was very hot and it took a while before it cooled down after flight attendant was notified from everyone on that side"
Pros: "Meals, for a coach ticket, were surprisingly good."
Pros: "No connection anywhere, efficient direct flight, on time, and comfortable"
Cons: "There wasn't anything that I didn't like"
Pros: "The flight attendant was excellent. Much better than most of your other ones."
Pros: "Seating arrangement"
Cons: "The delay and the worry of the door condition"
Pros: "Food was nice"
Cons: "My Bags were sent to wrong flight and now still waiting for my luggage. Trying to call the numbers to track my bags and the number is always busy. I don't know when I will have have my bags. It is very frustrating"
Cons: "For a trans-Atlantic flight this was a very small plane with very tight seats. The bathrooms smelled throughout the plane. Many seat back TVs didrn't function."
Pros: "Entertainment options were varied and kept the flight interesting."
Cons: "The check in process did not allow us to select seats until we got to the airport so we had to sit separately."
Pros: "The United crew were extremely pleasant and helpful"
Cons: "Lufthansa's website was confusing and their agents contradicted one another as we unsuccessfully attempted to reserve seats. No in flight entertainment was available"
Cons: "4 hr delay on the flight, terrible experience never flying with United again."
Cons: "Older plane. Entertainment was poor and limited. Food wasn'the good."
Pros: "Food was a bit better than I expected. Videos kept going out. Staff were great. Plane landed well!"
Pros: "that the plane landed in one piece"
Cons: "it was late 1.5 hours it badly was overbooked hand luggage hysteria lack of aircon while on the ground overall attitude of crew"
Cons: "The plane was old. Entertainment screen too small and no way to restart a show. No AC power sockets at chairs. I was sitting at back of the plane and at the time food came there was no choice - they ran out of food options. Also, the plane storage bins were too small to fit small bags."
Pros: "Lots of movies and shows plus constant tracking info."
Cons: "Closeness of seats and worn out touch screens on seat backs resulted in people behind us constantly kicking and pounding on our setbacks throughout the flight. Cleaning crew did not do a thorough job, leaving trash and used chewing gum on floor from previous flight."
Cons: "My 3rd old was very hungry and I reached out to cabin staff for any kind of food for purchase, they turned me down saying I need to wait for another hour till the dinner time. Did not provide any help there. My baggage did not reach with me and they promised to deliver it with in next 6 hours and it turned out that they took more than 18 hours to deliver my baggage to my home. My entire day got wasted waiting for this baggage to reach me. Poor communication made me wait and watch the door every hour. I tried to reach and get some information on when that baggage would reach me but no body knows."
Cons: "Small cramped plan. Seats did not recline."
Cons: "Flight was canceled and announced at midnight"
Pros: "The mango sorbet"
Pros: "Crew were gracious & helpful. Plane left and arrived on time. Frequent offers of beverages."
Cons: "There was no space for legs and feet. Rows are too close together in economy. Only my left foot could extend forward - a metal box was bolted to the floor where a right foot would go. Seatback pockets with magazines, headphones, etc take space that knees require. Then when my front neighbor fully reclined for 7 hours, I was really pinned in (middle seat of center section). It can't be healthy to be physically restricted for so long. Very uncomfortable. Ryanair seats packed this close (for much shorter flights) don't seem to have floor obstruction, and eliminate the pockets and recline features which helps."
Pros: "Was pleasantly surprised by leg room in coach"
Cons: "More water needs to be offered more often"
Pros: "Pilot and crew were skilled in preparation for crash landing"
Cons: "2 hour delays on tarmac, aircraft malfunction and frightening landing. Will not fly with Frontier again"
Pros: "Liked everything just wanted a better seating choice"
Cons: "The middle seat"
Cons: "The most uncomfortable seats I have every had. And absolute torture for a 4 hour flight. Flight attendants were not happy and acted like they had no interest in being on our flight."
Pros: "Nice clean new plane. Good price."
Cons: "Seats that don't recline and are hard? Are you kidding me? Honestly how much money are you really saving with not putting any cushion in them? Did anyone try flying 4 hours sitting in those seats before you decided to put them in your planes? Wow. No complementary water or snacks? You are saving pennies and causing huge customer dissatisfaction."
Cons: "Riding on an American airlines is like spending a few hours in prison. The worst is Spirit arilines, where they do not even provide free water on a four hour flight. Frontier airlines is only one step above because they will give you water. The seats are too tight, not enough leg room. I'm 6'2" and 230 lbs. You buy a ticket for a reasonable amount, but then you get hit with the unreasonable add ons: you want checked bag $35, carry-on baggage $45, you want to sit together $25, and on and on. Let me not forget, I need a boarding pass to get thru security to get to the gate to catch the flight I have paid for, $5. I'm looking for an airline that puts people before profit.#AMERICANAIRLINESSUCK"
Cons: "40 minutes and still no bags"
Cons: "Did not like the nickle and dime approach: 1) Pay extra to select a seat or get randomly assigned to a middle seat in the back 2) Pay for your checked bag; or pay more for your carry on. One or the other please, but not both! 3) Understand that all airlines charge for food these days, but water? Really?"
Pros: "early arrival. smooth flight"
Cons: "you charge for everything!"
Pros: "The crew was very courteous and attentive."
Cons: "Significant delay due to computer problem. Very uncomfortable seating."
Pros: "Baggage fees were waived for military. Flight was on time."
Cons: "Confusing to do check in online and in the end it didn't happen. Flight was oversold and I almost didn't get a seat? Seats weren't very comfortable."
Cons: "The worse service ever; Would not buy tickets from them again... You get what you paid for - Baggage and seating are extra fees"
Cons: "Don't fly, they charge you for everything ,even a carry-on $65 and they are super rude. They made my brother miss his flight because he was 35 minutes before take off instead of there 40 minute rule. Don't do it !!!!"
Cons: "Plane was delayed by 5 and a half hours due to a storm. Something Frontier had no control over. What they did have control over, however, was their communication, which was non-existent. People at the gate wouldn't tell passengers anything, and responded to questions with "I don't know." When one woman complained about the lack of communication, a Frontier worker told her dismissively that she could call the manager. We kept learning about the flight delays by watching the status board. The front gate workers wouldn't say anything, and most people were too worried about missing the flight to run and get something to eat."
Cons: "They charge $40 for carry on luggage!!? They don't tell you before only when you are ready to board!!!"
Pros: "i arrived almost 40 minutes early than the stated arrival time...unfortunately my ride was not there based on the flight's posted arrival time"
Cons: "no participation in tsa pre check. was not aware ahead of flight, otherwise would not have used airline. no complimentary drinks. boarding was 20 minutes early, another inconvenience as a result of having to go through security check. will not use airline again."
Pros: "The crew was very helpful."
Cons: "The pilot brought the plane into the airport extremely fast and jerky. I was afraid. My daughter was afraid. People in front of us were afraid. If he had warned us, we may not have been so nervous. Was he trying to make up time because of the weather problems in DC? It wasn't worth it."
Pros: "Crew was good Plane left on time"
Cons: "Boarding, Boarding, Boarding Everyone with a carry on being forced to pay Yelling and screaming at gate agent about baggage fees Total cluster FXXX in the gate area."
Pros: "We arrived safely."
Cons: "3 hour delayed flight. Flight attendents. Didn't receive a voucher of any kind."
Cons: "There were too many added costs. In the end it is more expensive to fly Frontier than other airlines. The pricing is deceiving."
Pros: "They 'nickle and dime' you. The cost of the ticket does not include seat selection, carry-on baggage, or soft drinks. Charge me $2 more and give me a soft drink"
Cons: "They took off only a few minutes late and landed roughly on time. Of course, we had to wait for the arrival gate access."
Pros: "I had a good experience overall with the flight being on time, the crew being kind, and the boarding process bring smooth."
Cons: "However, this was my first time flying Frontier and while I was happy with the flight price, I was unhappy to learn that I had to pay to carry on my bag ( a first), to select any seat, not just premium seating and pretty much everything else. I understand the need to stay competitive, but this felt like I was being nickeled and dimed for everything."
Pros: "Very good flight. Nice crew. Relatively on-time departure/arrival."
Cons: "Like the others who've commented, I was not aware that there were charges for seats, carry-on, and all food and beverages (excluding water). The additional charges added another $110.00 to the cost of my ticket. This is my first time flying Frontier. I may fly again in the future, but customers need to be aware of these additional costs."
Pros: "Peppy flight attendants."
Cons: "Like other reviewers here, I was extremely disappointed with Frontier. The round trip flight I purchased was advertised at $178. At no point during the purchase of this flight was I explicitly and directly warned that Frontier charges, at minimum, $30 (each way) to CARRY-ON luggage that must be placed in the overhead compartment. I do not know the cost to check baggage, but I assume it is comparable to the carry-on fee. In my ethically driven opinion, the round rip price of the trip should have been advertised at $238 to account for the baggage fees. I WAS MISLED. To make matters worse, because I was blissfully unaware of Frontier's carry-on policy and failed to read the fine print while checking in online, I WAS CHARGED $60 AT THE GATE to carry on my roller board. When I asked the gate agent to explain the charge, she - without eye contact and with a mean tone - condescendingly attributed the charge to my stupidity. She proceeded to spit this attitude to the DOZENS OF OTHER CUSTOMERS WHO WERE UNAWARE OF CHARGE AND HAD TO PAY AT THE GATE. In sum, I will end up paying an additional $90 in carry-on baggage fees. I will not fly Frontier again."
Pros: "Got us there ahead of schedule."
Cons: "Pack them in like sardines."
Pros: "The plane crew was amazing, friendly and service oriented. The baltimore boarding crew, borderline offensive when asked about the baggage fees(probably because she's tired of being the front line of complaint) but still poor attitudes don't soothe customers irritability with questions."
Cons: "Fees after fees, to breathe to carry on seat purchase I mean what did the initial ticket even buy?!?? Stop give the full cost up front instead of slowly taking money from passengers. I Won't fly frontier if I don't have to again, it'll be my very last choice."
Cons: "I did not like the fact that I was not informed from the very beginning that it was an "ala cart flight" If I had known that I had to pay for my first luggage and pay for my seat (if I wanted a choice of a window seat) I would have gone with another more expensive airline. I have a couple cards that allow free baggage and other perks, but I was not using those, to save my sister money since she was paying for the flight.It started at $278 round trip and ended costing me $390. I first chose a seat ($12.) near the back, and after a very stiff ride up to DC, I decided to upgrade to the $50. seat in the front for the ride back, to Orlando, thinking it had to be better and recline. It did not. Needless to say, I will not fly Frontier again."
Pros: "It was a straight flight"
Cons: "Two hour delay"
Pros: "Great low price on flights. The flight we were on seemed new and looked clean. The seats were average comfort, no difference from other carriers."
Cons: "From start to end there will little things I feel could have been better. When I booked the flight it was easy and did not see that ALL luggage requires payment. Since most other carriers allow the 1 carry ons free... It would have been nice to know in advance and not be surprised at the counter by the juvenile ticket agent that although we are grateful she made us aware of the price for each piece of luggage/ carryons she also could have been more pleasant about it. Later as we were boarding a flight attendant cuts me off and is very audible about how there is no more room for carry ons. How did they run out of space? Isn't there overhead space for each seat and only 1 carry on per person? There is an extra surchage for carry ons ($10 more) to have them stowed with all the other suitcases in the end. On this flight another of the flight attendants is asking outloud how to pair her cell phone to the wifi... Really?? It just seems unprofessional, unprepared, disorganized. The service wasn't bad but it wasn't great. Is it too much to expect a higher level of service? As for the seats... They seemed new and I just wished they were a little more comfortable. A small adjustment like adding a foot rest on the back of the seat in front would be helful... Similar to the ones on charter buses the kind that can be adjusted folded up to stow beneath the seat and lowered when in use. (Just hoping the airline sees this and considers it.)"
Pros: "The flight actually went to Miami"
Cons: "So who knew that cash was such a problem. Imagine your flight leaves at 6:00 am and you are running around being forced to purchase pre - paid debit cards to cover my luggage. Nightmare."
Cons: "They don't even go around and offer you a water. They're pretty much nazis about the personal item rule. If my personal item fits underneath the seat, it should be fine. I would quit my first day if I had to be a worker at Frontier dealing with angry customers like I witnessed."
Cons: "The seats were so uncomfortable, and they didn't even lean back."
Pros: "Getting off the plane and knowing therv are other options like Delta, United, Southwest ..."
Cons: "Extra fees: nickel and dimed to death, boarding agent in Dulles and gate agents in Atlanta lacked customer service skills."
Cons: "I arrived 43 minutes ahead of flight instead of 45, and was not allowed to check my bag, so I missed the flight. I have not seen my family in a year and the lady at the counter showed no remorse and offered no apologies. She kept an angry face asked me to please move out of the way for other customers. I will NEVER fly frontier again."
Pros: "It's my first flight with frontier airlines and it's more than what I expected.."
Cons: "Leg room was very less and couldn't sit comfortably.. But for 2 hours flight.. It's manageable"
Pros: "Very cheap flight."
Cons: "Worst flight I have ever taken. Extremely uncomfortable. Small, hard seats; minimum leg room; tiniest "tray table" I have ever seen; no room to use my laptop. Other travelers in my row felt the same."
Pros: "The flight itself was fine."
Cons: "I thought the WEB site was difficult to use. I do not like the fact that they quote reasonably low fares and then charge for carry-on bags and all the food and drink items on board. The person who checked me in was difficult to understand and gave confusing information about costs for carry-on bags. I will not fly Frontier again."
Pros: "Direct flight to Las Vegas"
Cons: "Once the aisle/window seat, cabing luggage, food/drink is paid for, the price is very close to standard rate. Cabin crew on the returning flight was rude to a mother who wanted to keep the child in her lap during take off. I felt the policy could have been explained more politely "baby crying is OK, I want him to be able to cry after the flight as well""
Cons: "No one told us that the setbacks on Frontier do not recline!"
Cons: "Charging for carry on bags and boarding passes. Non-participation in TSA Pre-check. Overall I felt scammed. Definitely willing to pay more for an experience where I don't feel deceived."
Cons: "No support from the crew at all... For the lady sitting next to me. She pucked the entire time and crew didn't care at all. She was not able to take the turbulence well, we were on row 27."
Pros: "Good flight. Crew was nice."
Cons: "Wish I had upgraded my seat for more room."
Pros: "It's cheap"
Cons: "It's cheap. The prices are low for a reason, taking a 5 hour flight on this airline probably wouldn't be my first choice."
Pros: "Crew did the best possible. The people working the flights are very good."
Cons: "You pay for EVERYTHING... The flight itself, checked bags, carryon bags, drinks, snacks... Heck you don't even get a measly complimentary vag of peanuts. But the clincher is SEATING. Yes you pay for it as well. And oh MY!!! Tiny tiny TINY space. And I am 5'2"!!! (And not overweight!!) come on frontier...."
Cons: "It was not clear in the purchase of ticket that Frontier charges for carry-on bags. even at that, the cost of a carry on at $30, $40, or $60 is ridiculous!!!! they will lose many customers with that policy! check bags should not even cost that much let alone a small bag with a few items in it. I was very upset and wont fly them again"
Pros: "I like that frontier's transportation system is itemized. It is a great system for the light traveler (folks traveling with basically no baggage or carry-ons). It is better for short flights so one doesn't have to spend money on refreshments either."
Cons: "I don't like that the booking system leads one to believe that a seat MUST be purchased. I bought a seat, unnecessarily, on the outbound flight and found out from a friend that I didn't need to. Other than that, I'm a happy client."
Pros: "I liked that the flight was smooth and the pilots kept you informed of what was happening. The seats were comfortable."
Cons: "I wish they gave out pretzels and allowed larger carry ons."
Pros: "Boarding was great."
Cons: "Frontier charge for everything ie check bags, carry on."
Cons: "Flight at beginning of trip was delayed almost 2 hrs so it screwed up our trip. Weather was the problem. Trip on way back was perfect."
Pros: "It was on time. The flight itself was unremarkable, the crew were efficient and responsive"
Pros: "Was not aware that there was a 59$ charge for carry on. It was not made clear when I purchased the ticket. I would have packed differently. And I wouldn't have spent the first hour annoyed Otherwise the attendants were nice And what is up with the 3$ charge for water"
Pros: "Nothing made me happy about this, or any of the other flights I had with Spirit on this trip"
Cons: "The additional charges when picking a seat on the flight. This should have been part of the cost of booking a flight"
Pros: "Friendly & humorous crew. Pleasant flight overall. Loved the in flight surprise."
Cons: "Water should be available for free."
Pros: "Crew and staff at airport more friendly and helpful"
Cons: "They don't take cash on the flight and I was not aware of this."
Pros: "I liked that the flight was direct and did not require a layover"
Cons: "Everything comes with a price on Spirit! I paid for my carry on and seat assignment, yet I ended up with a seat I did not choose. The seats feel cramped and there isn't even a tv on the flights. I have flown spirit before and do not recall it being this bare bones. You can't even get a simple beverage for free, everything has to be purchased! When did this happen?? Also, as expected, the flights both ways were delayed! Quite aggravating for a weekend trip!"
Pros: "Crew and plane were OK."
Cons: "Seats were terrible. I did not get any sleep on either cross country leg. I can usually sleep fine on planes, but the seats were plastic and had no head stabilizer, and did not recline. It was impossible to sleep. I had a "donut" pillow for my neck, but the seats really made it impossible. I won't fly Spirit again until I hear they have better seats."
Cons: "Temperature was 68 ."
Cons: "Spirit Airlines has so many hidden fees. You can bring one personal item for free. However, a carry on was an additional $59 per flight. Checking a bag was $62. We also had to pay to reserve a seat. All of the $10 seats were shown as unavailable when we were checking in. This meant only the $18/$28 seats were listed. When we got on the plane the flight was almost empty and we could have sat in any of the $10 seats. You don't even receive complimentary water."
Pros: "The flight crew are funny and friendly"
Cons: "Prices to check bags, and food were very high"
Pros: "Cancelled flight out. Flight back was late. Awful service."
Pros: "I am glad that our flight did not get cancelled or deleayed"
Cons: "Spirit airlines canceled my flight but provided no means for alternate arrangements. I had to purchase another ticket on another airline at the last minute. Got nothing for the rountrip ticket I purchased from Soirit, do not buy tickets on this airline. They will take your money and give you nothing in exchange."
Cons: "3 and a half hour delay, bad customer service."
Pros: "It got me there and the price was good."
Cons: "You get what you pay for. These were the most uncomfortabe seats I've ever flown on. Basically a piece of plastic with a vinyl cover and essentially no padding. The flight was half empty so after the fasten seatbelt sign went off I moved forward to the comfortable seats (there were 10 of them and only 3 were occupied). The stewardess told me I had to go back and sit on the ballpark seats. My back is killing me as a result. Also, at check in there was a long line. I asked an attendant if I could use the boarding pass machine, which for some reason are located in the front of the baggage check line. He told me I had to wait in line even if I wasn't checking a bag. After a half an hour I was concerned I might miss my flight so I asked a different attendant if I could jut go up and use the boarding pass machine since I wasn't checking bags and he told me no problem. This was at the BWI airport. I'm not sure if Spirit boarding pass machines at other airports are so oddly located, since most other airlines have machines located in a place one can can get to without having to wait in the baggage check line even when you're ot checking bags. The stewardess was on the grumpy side - waiting to depart I had closed my eyes and she told me I had to stay awake for her flight safety talk, which would have been fine, but she didn't give the talk for a nother 20 minutes."
Pros: "straight flight."
Cons: "Paid more for extra leg room but it was minimal help. Seats don't recline at all. Water even cost money. WOW."
Cons: "None I like. Will not fly this airline."
Cons: "DID'NT APPRECIATE THE HIGHER BAG FEES"
Pros: "Nonstop option"
Cons: "Luggage fees"
Cons: "Horrible.. the worst flight experience I have ever had"
Pros: "Friendly staff."
Cons: "The seats didn't recline which is inappropriate for a 5-6 hour flight. The tray was also so small I couldn't put my laptop on it to watch a movie. There was nowhere to plug into power so my iPhone (a backup for movies) died hours before we landed. Lastly, I was called to help assist a passenger who had fainted (I'm a doctor) and was offered nothing in return for my help. Not even a soda. I didn't offer to help in hopes of "free stuff," but the other airlines I have flown with have offered me a drink, some food, or even $ off my next flight as a thank you for my medical services."
Pros: "The worst airlines and customer service ever. No more sprit after my last bad experience with spirit airlines."
Pros: "About the only thing that I can say I liked is, the boarding process went smothly for me & my luggage was on time."
Cons: "Where to start... paid more in bag fees & to get an isle seat for each(4)flights than I did for damn plane ticket! Flights delayed 4hrs another flight in same trip delayed 2 hours. Staff wasn't interactive/friendly I'd say 6/10 were nice. Asked for an isle seat the person helping at counter, said I'd have to pay to upgrade. Seriously- upgrade for isle seat!! I paid to have an isle seat on all 4 flights(I'm a disabled vet who was injured in the line of duty) I need easy access to toilets I'm unable to crawl over people, in turn need idle seat). Paid for isle seat all 4 flights- just to see the flights were super empty, people were sitting where they wanted anyway. Thanks for taking my $ for the seats tho spirit:-|. Staff wasn't that friendly compared to other airlines I've flown on. Not food. No entertainment on flight. Not worth it. If they don't do better business they won't last long I feel. There is potential just needs some work!"
Cons: "Actually the allowance for baggage is too much. I am living in KSA from about 20 years. I have visited many countries in Europe. Including Middle East and Asia. I have never given such a huge amount for baggage. It makes very senseless to charge for baggages because if your are providing us the service for transportation, than baggages is must with anyone travelling, obviously. In other words, because its a must for anyone travelling, you are simply taking advantage. Anyhow the over all service was quite impressive and its been one of my best lifetime travel. Hope to travel again from your airline and see any changes in the baggageing allowances. Thankyou soo much. Have a nice day."
Cons: "The seats are so bad and poor. It was a five hours filght of torture."
Cons: "Spirit airlines employees starting at Baltimore airport to flight attendants are rude!"
Pros: "The crew was helpful and friendly."
Cons: "I found the website to be a pain. I needed to check in and it made me join the Spirit club in order to check in. (I fly rarely.) Then, it offered me a discount to check my luggage on line, and it wanted me to join something further, in order to claim a $9 discount. (Again, I fly very seldom.)"
Pros: "Staff was great and flight was on time."
Cons: "A carry on bag should have been free like most other airlines. When you add on a $55.00 charge to carry on a small suitcase it makes the Spirit Tickets expensive especially considering the fact that most other airlines do not charge a carry on fee at all. This unecessary carry on charge for a bag is why I will not fly with Spirit Airline again because you are not really saving any money at all compared to most other airlines which hopefully Spirit will realize one day."
Pros: "This was the first time flying on this airline. The price for the flight is low, but you pay extra for everything including carry on items."
Cons: "Although I didn't need to pay to carry a purse, I did need to pay for the carry on bag. Additionally, the bag weight limit is 40 pounds vs 50 pounds like most other airlines."
Pros: "Unicorns and rainbows....."
Cons: "The fact that the plane was delayed by five hours with very little apologies and concern from the Spirit staff… Not to mention not even an offer of perhaps a food voucher or some kind of incentive in the name of apology .... This messed up my entire next day since instead of arriving at 9:30 PM we didn't land until almost 3 AM ... And that happens very very often with Spirit airline so they will not be seeing me anymore ..."
Pros: "The plane was clean and pretty modern. They turn there planes around very quickly."
Cons: "Be careful of the extra fees for carryon bags. You're allowed one personal item, and theres a fee for anything else. Also fees for everything in the plane. We boarded late but still landed early, but then problems with their other flights meant that we couldn't get a gate so we deplaned half an hour late."
Pros: "The only plus about my flight was the fact that it was inexpensive in relation to the amount of time I had to purchase a flight. Compared to other carriers this price point was at least half of what everyone else had available. It was a little out of the way for me to drive from WDC to BWI to catch the flight as well."
Cons: "The service from not only customer service on the phone, but the service of all the staff members EXCEPT one lovely lady at FLL who made sure I was in the correct line out of many lines. Everyone was snarky and rude and seemed like the last thing they wanted to do was be there dealing with customers. The plane was clean but the bench seating and back rests for the chairs were very uncomfortable. I am about 5' 10" and I felt very constrained in the seats, as well as the fact that I could not recline. I guess I could have bought the 'big comfy seats' at the front of the plane but then I also could have bought the flight from the other airlines -- thats where Spirit gets you, you think you are paying for a cheaper flight but in reality you are voiding yourself of what would be normal amenities on any other airline. Finally on the day we were coming back home, the flight was delayed about 3 hours. I got the initial email from Spirit but when I checked google flights and flight tracker there was no delay. Finally decided to call Spirit customer service only to be connected with someone who was out of the country most likely was somewhere in eastern Europe according to her accent. I had a very hard time understanding her and it seemed like instead of answering my questions she would read whatever was the expected prompted answer -- which left me without an answer. She also could not confirm that the flight was delayed even though the multiple delay emails were continuing to come in. Luckily after every email we kept on calling because some of the delays were listed to depart around 1.50AM (mind you this is a flight that was supposed to leave at 8.30PM the evening before). I understand that the airlines cannot do anything about weather, but I believe the delays could have been handled better. If I were younger and I didnt have so many responsibilities, I would most likely fly Spirit again."
Cons: "I Paid %55 for taking my carry on to the plane which is ridicules. also I had 4 hours delay. which is not ok."
Pros: "Efficient boarding process, some jokes with safety info."
Cons: "Seat back in front of me was clearly not clean. Child behind me kept hitting or kicking the seat and the seat was thin, so I could feel everything. Food offerings were snacks, not healthy food."
Cons: "It was two hours late taking off, boarding was terrible (no real lines, order, etc.)."
Cons: "The baggage fees are through the roof!!"
Cons: "I was asked to change my seat from 29A to 3E to accommodate a family who wanted to sit together. I was told that 3E was a better seat. 3E turned out to be a nightmare. A row away was a child who screamed for 75% of the flight but that wasn't the worst part. 3E was situated between a man and a woman who must have weighed 450 pounds! I literally had half of a seat for the entire flight. I really feel that I should be reimbursed because of how uncomfortable I was forced to fly for the entire flight. A person of that size should not be squeezed into a row of three seats."
Pros: "The plane facility was fine. The staff was well intended and did their best to help."
Cons: "Travel updates were late coming. 4 hours before my flight boarding time, I received an email notice that my flight would be delayed by 9 minutes. While I am sitting in the airport at the gate, at the new boarding time, there was no announcement- and no gate agent, but rather an email saying that the flight was delayed 2 hours. They had no advance notice that the flight would be delayed until the flight was supposed to be boarding. There was no gate agent to handle the difficulties that presented to travelers. I'll pay more or take a bus over taking Spirit."
Cons: "You should watch the video of the employee harassing a customer on the flight we took. Flight was scheduled to depart at 5:19 we left at 8:45. Apparently the plane was too hot. No communication. Rude employees. No apology. Just horrible. Never again. I only booked this because I had to get to an important event that night at 8 and there were no other flights. Missed the event and had horrible service. Just perfect. First and last timeI will ever fly spirit."
Pros: "Nothing. This airline is terrible. It may be cheap but they are never on time and it's usually chaos boarding."
Pros: "The crew on board the plane was nice, gave updates and the plane itself was clean"
Cons: "The experience at the gate was the worst example of customer service I have ever had. The flight was delayed for 3 hours but no one was updating us on anything. The crew was very rude and extremely unprofessional. I'd rather pay the extra money for good service."
Pros: "The actual flight was good. For the most part, the flight attendants were good."
Cons: "I waited about 30 minutes to drop off my (prepaid) bag, although there were only 12 people in front of me on my initial flight. It took over 1 1/2 hours to drop off my prepaid bag and get a printed boarding pass on my return flight. Customer service is really awful."
Pros: "On time and I was given business class seat."
Cons: "No coffee offered for a 7 am flight. Oh well."
Pros: "Thought it was a good deal when booking."
Cons: "Found out that EVERYTHING "extra" came with very high fees; so high that my flight cost as much if not more than the competition."
Pros: "Thank god it was a relatively short flight, and the passengers on board were friendly."
Cons: "All the additional fees, their website is glitchy and the customer service agents weren't very knowledgeable. I wouldn't fly them again unless I absolutely have to."
Cons: "The flight was canceled and we did not have any compensation for the damage. I lost all my arrangements I had in boston during the day , my whole weekend was messed up because I was traveling only for two days."
Cons: "Hidden fees galore, website that didn't work, unhelpful customer service reps that didn't listen, airport staff on loudspeaker that couldn't enunciate (everyone was clueless to what was said), and a flight crew, from pilots to attendants, that seemed to not only be unprepared to properly do their jobs but also didn't seem to care that they were either. I'll never fly Spirit again"
Cons: "very bad audibility broadcast by loudspeakers information"
Cons: "Seats were like sitting on bricks. The airline nickles and dimes you for everything. Website is terrible. Everything is an add on and it is hard to find pricing for the add ons. If they could charge for seat belts and air, they probably would. Never again!"
Pros: "Once flying it was smooth"
Cons: "Delayed twice, lots of waiting"
Airlines flying from Washington to Saint Thomas Island have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights