Most visitors from Washington will not be allowed to enter Xi'an. Exemptions apply to:
-Diplomatic, service, courtesy, or C visas; -International travelers coming to China for necessary economic, trade, scientific or technological activities or out of emergency humanitarian needs may apply for visas at Chinese embassies or consulates.
Read more about travel restrictions for Xi'an
Visitors from Washington will need to quarantine for 14 days upon entering Xi'an.
Visitors from Washington must present a negative RT-PCR (NAAT) test taken 48 hours before departing to Xi'an.
Health Declaration Form
Must be presented upon arrival
Masks: Required in public spaces and enclosed environments.
Restaurants: Open with restrictions
Bars: Open with restrictions
Flying to Xi'an from Washington requires at least one layover, as there are no direct flights for this route. The shortest flight duration is 23h 05m.
A passport is required to fly from Washington to Xi'an.
Washington is served by 2 major airports and there is only 1 main airport in Xi'an. You will leave Washington from one of these airports: Washington Reagan-National or Washington Dulles Intl. You will be arriving at Xi'an Xianyang.
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Pros: Great crew, prompt take-off and boarding / de-planing
Cons: Seats were dated and uncomfortable
Pros: Great crew, prompt take-off and boarding / de-planing
Cons: Seats were dated and uncomfortable
Pros: All the crew we encountered were very efficient and helpful. The food was hot and really good, and we were well looked after, particularly on the Heathrow to Ottawa leg of the journey.
Cons: AC would always delay
Pros: The crew were fantastic. On time flight always a plus for a vacation. Movie/TV selections exceptional
Cons: Headphone jacks did not work well
Cons: Sitting around Calgary airport for 7plus hours, Late arrival in Toronto at 6am - meetings start at 8:30. Second major delay (mechanical) in 3 weeks - losing confidence in AC
Pros: Horrible experience
Cons: Cancelled flight couldn't get another one through them until 2 days later.
Pros: I loved everything!
Cons: We flew from Toronto to Calgary, the original flight was suppose to be from Toronto to S.F. we were told that the original flight had been cancelled because the flights did not match up, the one coming from Aruba got in to late to make the connecting flight it was a nightmare i will probably never fly Air Canada again nor will i recommend to others
Pros: Seemed to be more leg room than I recall from past flights.
Pros: The ease of boarding the plane and the crew wa attentive and pleasant.
Cons: Food was not great, but was edible. Leg room was not as good on the long flight as the shorter connector.
Pros: Chairs and the space was very good.
Cons: Crew and the food was very poor. This is the only long international flight 10 hours that served a night grate dinner and the crews got disappeared the rest of the flight and no breakfast.
Pros: Overall good flight in terms of smoothness, safety, timeliness, etc.
Cons: No enrertsinment without downloading google app for phone or pad. Short announcement about this made shortly before flight and we did not react in time to do it. Thought I would read but overhead lights broken; complained three times before fixed.
Cons: I didn't travel with children, but if I had done they would have needed entertaining. The crew offered iPads (to rent) for the entertainment of children and adults alike. Why can these not just be given to passengers, better still BRING BACK SCREENS IN SEATBACKS!!!
Cons: The entertainment system was down for 45 minutes on the flight from toronto to vancouver, and the air crew didn't seem to be bothered by it until many people complained / asked to move.
Pros: delayed by 4 hours - had to miss my onward flight & have only 1.5 hours instead of 8 hours
Pros: Great airline for food and service.
Cons: For couples traveling in business Air Canada's seating is designed to de-couple by placing barriers between seats . They need to try Emerites to check out how a pod should work Entertainment is limited
Pros: Flight crew were friendly
Cons: Ground staff were terrible and the ground crew mysteriously disappeared. Air conditioning was not working on the flight while it was on the ground. All passengers sweating for an hour on the tarmac. Flight arrived 2.5 hrs late resulting in a missed connection.
Pros: The movies, and the snacks!
Cons: There was 2 passport controls, and the plane was late ; therefore, we had to wait 6 hours for our next flight. Knowing that we had another flight to catch - why couldn't they have held up the one going to Seattle? Originally, it was 5 hours for the next flight, but, that flight was delayed. NEVER will we fly through Canada again. Honestly, we can drive from Vancouver to Seattle in 3.5 hours!
Pros: service, friendly attendants, amenities
Pros: On time.
Cons: Old plane with rock hard seats.
Pros: Pathetic service
Pros: Fantastic service. I will use Air Canada again.
Cons: The delay was unforeseen but acceptable.
Pros: The ice cream and the one woman in customer service that actually seemed to care.
Cons: My husband and I were flying to Italy, on the first leg of our flight neither of our screens worked so we had six hours with no entertainment. They gave us a card to make it up to us but (wisely) don't tell you what it is for. It turned out to be for 10% off your next flight if you book it through their website within a year. Useless. On our return flight we were delayed on the tarmac for over an hour with no air conditioning, they originally said they were waiting for a signature but then said that there was something wrong with the engines that help us take off, then the cabin filled with a fuel smell, then they said they had brought the wrong item for the repair and we were waiting for the correct one. When we finally took off my husband's screen didn't work yet again and this was a 9 hour flight. The flight attendant said that some of the screens hadn't worked for a while ( probably cheaper to hand out useless discounts than to fix them.). We received another 10% off card, which we cannot combine or transfer, again useless. We missed our connection because of the delay, they booked us on another flight but because they didn't tell us that we had to pick up our luggage or where (it was on a different carousel than the rest of the luggage from our flight) and that we had to go through customs we (and many others) missed that flight too. We finally got a flight out the next morning and they put us up at a hotel. We both had to miss another day of work and it was quite an ordeal. My husband's screen worked for almost all of that last flight before it seized up. We didn't bother to report it that time since another 10% off coupon wasn't going to do us any good. Overall it is concerning that Air Canada doesn't seem to be maintaining their planes in optimal condition and that their idea of compensation involves them making even more money from me. Never again.
Pros: The pod were set up well. The crew service was very responsive. All-in-all pretty good.
Cons: Getting baggage to and thru US Customs cut it real close to connection to LaGuardia.
Cons: Confort de merde
Pros: a lot of leg room, fast boarding, nice screen, cool window with adjustable darkness.
Cons: all my food were not covered when hostess delivered the tray, salad was missing, apparently it fell into the trolley while she pulled the tray out. and then i couldn't eat it because it was frozen. food quality was just really bad; whenever the crew passed by they were speaking really loud like to the other side of the valley, probably not necessary; the seat itself has a fancy look but the cushion is not comfortable at all, couldn't really rest one's head on it as it would just keep sliding sidewards . another thing that the airline can't really help- baby crying & screaming all the time and playing toys with music, couldn't get any sleep at all... perhaps a "kids zone" like trains have would be good for planes.. ?
Pros: The crew were effective and efficient. We boarded promptly and departed on time. They were polite and friendly.
Pros: The service was fantastic flying over night is never fun but the staff made the plane very comfortable
Cons: The plane was very cold
Pros: crew was awesome
Cons: that people can recline their seats in coach. very uncomfortable and there's really not enough room to do this.
Pros: The crew was very helpful.
Cons: Entertainment was terrible.
Pros: The 10 Euro voucher was the only pleasant part of the flight.
Cons: Our flight through Air Canada arriving to Toronto was late and our flight to Milan from Toronto was also delayed. We would have been able to get onto the flight from Toronto to Milan because we made it to the gate in time but because our baggage was not with us we had to take the next flight that then took us to the U.K. and then to Milan. With the next air canada flight also being delayed, go figure. We finally arrive in Milan and with an entire day gone to explore the city. We waited 2 hours for luggage when our bags never came we checked lost and found and it turns out that our luggage was still in Toronto. Seriously Air Canada? Our luggage hasn't even left Toronto yet? So much for not being able to catch or last flight because our bags were not with us. We finally get our luggage a day later on the exact same flight we would have taken the day before, had Air Canada not screwed everything up.
Pros: The flight from DC to Toronto was late around four hours and after we got on the plane We went back and we were waiting at the airport while get more fuel and which repaired the fault on the plane. so I was late for my next flight to FrankfurtSo I was put on a flight to Frankfurt with a connection in Lisbon.In the end, my suitcase was lost and I got it only two days later. Never I will no longer use AirCanada small planes !
Pros: Flight was on time and everything went well
Cons: My one checked bag did not arrive,. And when I reported it, there was no tracking for it. It was stressful because I had one night before I was leaving for a back country trip and the " lost" bag had " no hits" when the bar Cade was scanned. So I spent hours trying to find someone who could assist me. I lost one whole vacation day dealing with the bag issue. Sure wish I could get some compensation.
Pros: Curtous and competent crew. Good Price Direct Flight
Cons: Very little perks on the flight. Flight right at dinner time and no food provided (Need to be purchased on-board. Not all choices were available). Entertainment system required to provide our own devices, but it was not possible to plug in to recharge (5 hour flight!).
Cons: Cancelled flight and didn't even tell me a reason. They couldn't even make reservation for hotel. Hotel sent me back to airport because i didn't have voucher which AIr Canada guys said they can't make one? Everything didn't make sense. And they told me not to come again. They took like... whole day to book another flight. And i had hard time understanding what they were saying.
Pros: On the whole it was a pleasant experience despite the flight being late.
Cons: I thought that the flight being delayed by almost 2 hours was terrible. That should not have happened.
Pros: Nothing - they were immature, unprofessional, nervous, unhelpful, and visibly shaken by relatively side problems.
Cons: The flight was delayed for hours but not technically cancelled, which the ground crew blamed upon the flight crew and vice versa. The failure to cancel caused us to be unable to rebook, and subsequent avoidable delays arising from Air Canada's ineptitude caused us to be two,days late for arrival. The problem was solvable with some simple rebooking, but the ground,crew failed to assist, then the flight crew, when we finally left five hours late, was Impersonable, unhelpful, uninformed, and utterly unprepared. It was a terrible, second rate, poor quality experience and I would not recommend Air Canada to anyone. Your airline needs serious training in Professionalism and responsiveness.
Pros: The service was good
Cons: There was no entertainment.
Pros: The crew was very nice and accommodating and the flight itself was great
Cons: We had a 2 hour delay and almost missed our connection
Cons: After waiting at the airport for hours with multiple delays the flight cancelled. I still haven't made it home. Today is my little girls 2nd birthday and I have been away from her for 12 days now. The earliest flight I could get is 10am. I won't get home till at least 12 noon.
Cons: The entire Air Canada computer system was down for 45 minutes, and we had to run to make our connection, which we barely did. If the entire system is down, why don't they put a 45 minute hold on the flights since they know that everyone is late? Plus, one of the representatives gave us false information.
Cons: One flight left 47 minutes late, but it didn't matter because we had a long layover anyway.
Cons: I was not able to board this flight. And it was such a disappointment and a shocking first for me. I reached the airport and on being checked at the counter, I was told that I cannot board because I don't have a Canadian visa. It was shocking to learn that I needed visa for a 1.5 hour layover. The website should give a prompt or should share the requirements. And all my ticket money got wasted.
Pros: The ground crew were always nice and friendly. They worked hard to deal with delayed flight, missed connection, and tight alternate connection. Flight crew were also friendly and helpful.
Cons: Four-hour flight delay released in one hour increments without announcement -gate displayed "on time departure" for the duration of the delay. Our hassles were compensated with meager meal vouchers given too late, There was no pre-boarding on our flight (just one big cattle call) which made boarding with child and gear extra awkward,
Cons: The flight was 3 hours delayed and we were not kept informed. In fact, the airport boards still displayed that this flight was on time, which was not correct. I kept getting emails of a change in schedule, but no reason was given by personnel at the gate. This was really a bad situation for me as I was meeting my daughter in Toronto who was flying alone with her infant son and she needed my help.
Pros: Friendly crew and quick flight once we got moving
Cons: The flight left over an hour late with no real explanation as to why
Pros: The staff was very pleasant, upbeat, and excited to be back at Dulles. They will be offering 3 direct flights daily to Toronto which will be great!
Cons: We boarded over an hour late and departed over an hour and a half late and the plane only arrived about 10 minutes behind schedule. The staff seemed very new and was unable to get us out of the airport in a timely fashion which caused a few people to miss their international connecting flights.
Pros: Boarding was fine. The food was not good and the flight attendants sat in the back of the plane instead of bringing drinks and food for a ten hour flight. We lost a day of vacation due to Air Canada not being held accountable for the flight being late as well as sitting on the Tarmac at Haneda airport.
Cons: We sat on a Tarmac at another airport for five hours without knowing how long we would be there. Also, there was only one crew member that was helpful. Our flight was supposed to land at 2:20 pm and did not land until 10:30 pm at Narita airport. We were not compensated and were abandoned by Air Canada. We had to sleep in the airport since everything was closed.
Pros: The crew was accommodating during the flight but spoke very little English and could not help with information on connecting flight.
Cons: We missed our connecting flight due to a delay and the airline would not let us through because we could have made our second flight....
Pros: Great entertainment - The plane offers a ton of blockbuster movies that are recent and from many catagories. They also offer TV from different lands and video games and selection of languages to hear them in. Great food - Even economy passengers get great free food during the trip. For a trip as long as going from Washington DC to BeiJing, they give you two dinners. Roominess - The seats are as cramped as any airline. However, the flight attendants don't give you are trouble when you want to get up and walk around and stay standing and talking with people of a long time. It has two isles so it feels pretty roomy to get up and walk around. Friendly staff- They make american flight staffs look very rude.
Cons: Leading up to the flight, customer service can only be contacted by email. Don't even try calling. They never pick up and won't get back to you. At least the flight is very good.
Pros: I found the seats to be very comfortable
Cons: Touch screens don’t work very well.
Pros: Crew are okay. Lucky, there wasn’t that many people on the plane.
Cons: Rest room need clean more and food wasn’t that good.
Pros: The crew was nice and the flight was safe. I was skeptical about air chin because of the previous reviews but they did a good job.
Cons: I didn’t like my seat we were next to the door so it was pretty old most of the time
Cons: The seats had a foot rest that, when not used, keeps hitting your shins and reduce the already narrow leg room.
Cons: Narrow seats
Cons: Air China practices very democratic way (in a bad eay) of boarding the plane, without distinguishing the 1st class, busineas class, and Star Alliance members from the rest of the passengers. The food is abit overly simple, in spite of the short flight - a sendwich wrapped in an alu-foil... And it was crazy cold in the cabin.
Pros: Great food
Cons: Staff were nice but not friendly. Poor entertainment choices. Chairs were average comfort, could have been better. Worst part was that in a fourteen hour flight they only des us twice. First time I’ve gotten off an international flight hungry. And very limited wine. Only available once or twice during the flight
Cons: I’ve never been on a long haul flight and perspired through my short the entire 14 hours. Hot and stuffy... not great!
Pros: For a long and filled flight it was comfortable
Cons: Stewardess was somewhat rude and uncaring
Cons: Do not like the food at all.
Pros: Service, food, entertainment, flight experience
Pros: Crew was helpful and polite
Cons: Food was terrible compared to other airlines in the region and the entertainment options were limited.
Pros: Free booze.
Cons: Temperature was too hot, food was bad, excessive flight notifications kept me awake and the landing preparatipn started an hour before landing. The landing was extremely rough and unsafe.
Cons: I didn’t like the fact how our flight was late ( air China flight 818) it took off a hour late which made us almost miss our flight from Beijing . Our luggage was lost .. there’s no way our luggage could’ve got lost if it took the airlines a hour additionally to depart .
Pros: Well..I had seat to sit on
Cons: Horrible food..imagine 14 hrs flight with no good food
Pros: I like the food. The trip overall very nice
Cons: Nothing I don’t like. So far we’ll regarded except in China they don’t speak good English
Cons: FLIGHT DELAY FROM USA TO BEIJING AND BEIJING TO HCM.
Pros: Friendly staff, great price
Cons: No Wi-Fi on plane
Pros: Level of Service
Pros: Smooth, right on time, good food.
Cons: Our luggage was delayed and we didn't have clean clothes for the first day.
Pros: Great service
Cons: Luggage did not arrive for 2 days from Beijing
Pros: Enjoyed all that I’ve come to expect from air travel for the most part- in headrest entertainment (movies/games/flight track), decently good food (two full meals in the 14 hr trip), and pleasant crew with timely departure and arrival.
Cons: The seat cushion is a bit hard after extended seating, with a few bumps that show themselves over time. Not terrible though, but definitely could be packed to be more comfortable for the longer hauls.
Cons: Bad audio quality on entertainment system. Poor communication and food service. No way to call airlines beforehand for arranging special meal.
Pros: Selection of entertainment. Regular beverage service. Nice staff.
Cons: Food selection.
Pros: I have flown with Air China before and had a bad experience. They are improving everything from customer service to in-flight amenities. Transfers in Beijing are still a problem with zero efficiency.
Cons: They don't honor seat selection when booking but attendant at gate helped and was very understanding.
Pros: They overcharged, customer support unreliable and bad service!
Cons: They overcharged, customer support unreliable and bad service!
Pros: The flight attendants were great, stylish and they took their job seriously. The food was good compared to other airlines. Overall we had a very goos experience.
Pros: Timeliness of the flight, good decent meals and most important, best and cheapest fare.
Cons: No leg room, crappy toilets, rush between changing flights, as there was very little changing time
Cons: very inconvinient
Pros: Nice plane
Cons: Constant and substantial changes to their schedule, Ticketing gave me wrong seat, Flight attendant argued about seating for a Long time and then gave me the seat that I requested. Food was absolutely terrible ! Beijing airport was very dirty and disorganized Will not fly with them again – too many problems.
Pros: I like it most that we don’t need to get the luggage out in Beijing or get the boarding pass again in Beijing. It’s very convenient.
Cons: There was a delay of the connection flight and for half an hour, we were told flight time is TBD. I’d expect at least an estimate of the new boarding time.
Pros: They took good care of me even when I got to drunk
Cons: The flight was way too long but there's nothing they could do about that lol
Pros: Fare was low.
Cons: They delayed the flight almost two hours to wait for other people to make the connection. We had stickers put on our shoulders to indicate that we were in a short time window, but it seems that those were badges for us to be taken advantage of by hawkers with mobile carts to pick us up outside security, take us to our gate and then demand cash.
Pros: Food, blanket, movies on board
Cons: The layover was too short and I had to run to my transfer. I wish crew would have let people with short layovers off first
Cons: disappointed with the airports
Cons: It took 30 minutes to take a bus from where we were parked to the terminal another 40 minutes to get through security when we finally made it to the next gate to connecting flight they had closed the gate. After all the work to get a temporary visa so we could get our bags and check back in our next flight was with Philippine airlines
Cons: Food was bland. Very limited flight entertainment selection. Flight attendants are extremely rude.
Pros: I didn't like anything.
Cons: The plane crew was not pleasant. The food was not fresh nor was there enough of it. The staff for Air China at the gate were rude and I was racially profiled and forced to go through a search in which my waist was wiped down, my shoes and wrists. My bags were emptied and this was as I was walking to board the actual plane.
Pros: Loved the wide seats and space between seats. Staff service was impeccable.
Cons: My TV screen was not functioning well.
Pros: Airline staff
Cons: Delayed flights (2 legs, 4 hours) and mishandled luggage
Pros: I liked the selection of movies.
Cons: I didn't like that the staff didn't know English that well, they only had Pepsi,spirt,oj, apple juice. No cranberry juices, no ginger ale, no liquor. I didn't like the staff touching me.You can use your words to politely get peoples attention. I didn't like that our flight was 3 hours late in Beijing and no one had an answer of why or how long. The only information was for us to get another flight in the morning or to just wait for 10hours or a few days. What kind of customer service is that! Food was terrible!!!!!!
Cons: Poor customer service and flight delays
Cons: Cancelled a week before flight. No one pickup phone to rebooking.
Cons: Rude staff at PEK. Very unhelpful in dealing with a missed connection.
Pros: The flight was pretty good and courteous. And boarding was pretty average.
Cons: I hate the fact that I can't use my phone for entertainment even when it's on airplane mode. I have the wifi off and airplane mode on and I still can't use it.
Airlines flying from Washington to Xi'an have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Washington to Xi'an
Masks required on board, masks provided on flights from Washington to Xi'an
Social distancing seating
Middle seats unavailable to book on flights from Washington to Xi'an
Testing for antibodies, testing for symptoms for flights from Washington to Xi'an
Waiving of change fees. Search flexible flights from Washington to Xi'an