Flight was on time.
I have been in the Philippines for almost two weeks with no luggage. Very limited response from the airline.
The crew are nice.
Customer service is worst, I called few times and stayed in the Line but nobody answered my call. And also, our flight was dalayed for few hours.
The crew was good.
My bags didn't arrive with the flight. Connectivity/ transfer issue to pheonix.
Airline provided wheelchair for my injured friend and priority boarding
airline lost my friend's luggage and is only offering $15 per kg for the lost items
Flight was delayed two hour and I still Waiting for my 2 lugages. I will never use this company again .
Worst experience ever. 11 hour delay at JFK. No information given by staff at JFK. Missed connection in Shaghai. Took business class but was not admitted to Air France lounge.
Liked the information provided and smooth boarding
Drink service was spotty, very limited and not pleasant. The meals were skimpy on portions, and variety. Only two meals and no snacks were provided. Was difficult getting more beverages. Only beer and wine. Small seats but then every airline has small seats these days. Seats also do not recline as hey once did
|Flights Arrive in||Xi'an Xianyang|
|Flights Depart from||Washington|
|Airlines||China Southern, China Eastern|
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