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The cabin crew was absolutely wonderful, the service was great and it was just a good flight overall.

I like them since I live in Alaska and I don't have much choice

The flight attendants were nice, but the cabin and seats were uncomfortable.

Alaska Airlines has the best service of airlines I have flown the last couple years. I always choose them first.

Food was terrible, noisy plane & would never pay to fly first class again. Seats in regular price are too small, no leg room & center aisle much too, too small. Seats in 1st class larger but not comfortable.

Overall, once we took off, our flight was good. Flight departure was significantly delayed due to mechanical issues. Upon arrival, it took wayyy too long to retrieve checked bags.

The ticket I purchased through Kayak did not show up in my Alaska Airlines app, and neither of the codes given to me worked for online check in. I've never had to show up to the airport at 6am wondering if I've been scammed. Cheap flight fare or whatever does not play well with airlines and I will be wary of using Kayak in the future.

I know there were a lot of delayed flights, mine from Portland to Eugene was delayed by 3 hours, but not from one employee was there a" we are so sorry about the delay or is there anything we could get you, I thought it was very un-professional and rude.

Crew was rude and passive aggressive when i told them I didnt want to check my duffel bag. Then a crew member slammed my bag to the side when organizing the overhead compartment. The plane had worn leather seats with no infotainment. Plane landing was noticeably rough (this is the one year ive flown multiple times and out of american and delta this was the worst). The only redeeming quality is that we were noticeably earlier than we should have been.

The plane was delayed which was annoying. No seat back screens is a bummer. Staff if great