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I was surprised by everything. The cleanliness, the punctuality, the friendliness of the crew… and the Wi-Fi! Please keep up the good work.

The flight attendant and first class were very friendly, efficient, and wanted to make sure that service was great. Highly recommend this airline.

Thank you to everyone, the crew and pilots.. they were so amazing!!

Crew was so kind, flight was easy, thank you so much for everything

The plane was to narrow. Uncomfortable seats.. Kayak is Awesome!

I had to cancel this trip due to medical reasons. I took out flight insurance but I was unable to cancel my reservation on either Kayak or Alaska. I need proof that I did not take this flight to get my refund. I have tried for a week and a half together that information from either Kayak or Alaska but so far I have gotten no response. I am very disappointed!

We had paid for window seats just to not get window seats. When we ask the flight attendant to switch seats she said no because it was a full flight. It was the the worst experience I had ever.

The crew seem untrained and uncertain no one ever checked up on us in our first class cabin. I had to ask for water four times and the lady kept saying she was busy when they weren't really doing anything. Had to walk to the back of the plane to get water for myself. Crew seem new and unexperience. You can tell this by the fumbling they kept making trying to fight. (I miss Hawaiian air.)

Alaska airlines agent helped me greatly to reschedule my flight. The flight was also very comfortable and the flight attendants were very friendly.

The crew was great and everything went smoothly coming and going.