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Once we were in the air, the flight was nice and smooth. The flight was about twenty minutes late to begin with, though, and then we needed to wait to land for another plane to land first.

Flight crew great! No WiFi not great. Someone took my bag not great!

Alaska Airlines staff go out of their way to accommodate my fragile musical instrument, every time. They are unlike any other airline. I've experienced this can-do attitude on several flights with different staff, so this must be the culture of their company. I appreciate Alaska!

We never had an experience on Alaska Airlines. We missed our flight .

Flight was on time departure & arrival. Staff was efficient & attentive. Food was better than normal. Wish they had some sort of entertainment screens loke Delta. I would fly Alaska again though.

It was a bumpy flight but the crew was very attentive and made it a safe and enjoyable experience.

Very easy, stress free airline. Was a wonderful experience. Will use again

The final trip home wasn’t as bad as the trip there. Even with the paid upgrade the comfort level was mediocre at best.

I paid $129 to be upgraded to better seat only ti be completely ignored by flight attendants I think because I used the front restroom ???? I was dozing off and on but I was never once offered a beverage or snack but my seat mates were served numerous double vodkas. I want my money back. I tried to call Alaska Airlines complaints phone number and was told it was 2.5 hours to hold.

Don’t fly with Alaska if you have a layover in Seattle. Guaranteed to screw you over. We waited at terminal S3 &were >2 hours delayed(mechanical issues)and told to change terminals to a different plane that required riding 3 shuttles to get to new terminal N14. Then they delayed the flight even further and changed gates again. when I went to the customer service in terminal N, the manager turned me away without apologizing & refused to assist me but mandated I leave her alone as her shift is nearly finished and insisted I totake another 2 shuttles to terminal C so I can just talk to another service rep while dragging my family of 4/ kids in tow.