$64 Find Deals on Flights from Wenatchee

The boarding was easy, the crew was amazing, i just wish the onboard entertainment selection would have been better for such a long flight.

We purchased tickets and were last to board while standby passengers were boarding before us. The WiFi wasn't working and the same thing happened on our last Alaska flight. The snack provided was vegan I wasn't going to chance eating that on a 6 hour flight incase it didn't agree with me.

Larger seats, more legroom, better food, backseat screens to watch movies

Flight was a bit turbulent, and there was a delay. Everything else was fine!

Good conversation with crew while I need assistance because I'm deaf. Thank you

This flight had mechanical issues. I changed flights, which Alaska Customer Service handled beautifully. Then that flight was an hour late. I was originally supposed to land in San Diego at 730pm and I landed at midnight,

The flight attendant was very rude when I boarded. He expressed how he couldn't understand how I was able to bring two "oversized" bags onto the plane and "just this once" he would allow me to try to get my soft-sided duffle bag in the overhead compartment. These two oversized bags consisted of a roller computer bag that is small enough to fit under the seat of a small regional jet and a soft-sided duffle bag with a removal wheels system. Prior to the pandemic, I traveled for work twice a week. I suffer from neck and upper back issues and because of that, I researched carry-on luggage, looking for the smallest carry-on that would fit my needs, a 17" "under the seat" roller bag. How on earth is a bag, small enough to fit under the seat considered OVERSIZED? Then when I asked for an explanation, as I like to be an educated traveler, he got very indigent and "passed me off" to someone else to talk to me. The explanation I was given was it had to do with the wheels and the size of the luggage is not taken into consideration, REALLY? No one, in the general public would automatically understand that the presence of wheels on a piece of luggage would throw it in the Oversized" category and for the Alaska staff to not have the ability to make a logical decision and think for themselves to offer a reasonable level of customer service speaks to the culture of the company and where Alaska places customer service in their priorities. Your c-suite should spend a day with the Nordstrom's and learn a thing or two about creating a culture of reasonable and responsible customer service.

I had signed up for Alaska text alerts but gate was changed 3 times and I was never notified of either one! Unnecessary frustration and confusion!

Flight delayed so much had to switch to a different flight

Horrible! They broke both of my luggage's and all I got was an I'm sorry and a voucher!