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Willemstad (CUR)
Washington Dulles Intl
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Top 4 airlines serving Willemstad Hato Int. to Washington Dulles Intl

Scores according to KAYAK customer reviews

7.9
Avianca
Overall score based on 13,227 reviews
8.0
Boarding
8.0
Comfort
8.3
Crew
7.9
Entertainment
7.5
Food
Airline reviews

Pros: "Every thing was very good"

Pros: "El entretenimiento es siempre bueno en Avianca y volvieron las cobijas en los vuelos largos!!!"
Cons: "Entiendo que bajen la cantidad y calidad de comida por costos, pero que las auxiliares de vuelo dejen la cabina económica sola, con una botella de agua y unos vasos atrás durante más de tres horas, no tiene presentación. Si no quieren volver a dar maní o algo para picar en caso de necesidad, ok, pero vendan aunque sea!! Un vuelo de 6 horas con un yogurt y un cereal mini es invivible"

Pros: "Perfect trip"

Pros: "4 hours short time."

Pros: "Friendly crew"
Cons: "More water offered during trip"

Cons: "Spend over an hour in the plane after landed. We weren’t even Offer water or nothing."

Pros: "I like how the Avianca was punctual in departing and arriving a little early on the round trip flight to El Salvador. The airline was clean and the seats were comfortable. I like direct flights and the flight attendants were attentive when passengers had any issues. The bathrooms were cleaned."
Cons: "There was not anything negative that I experienced on my recent flight to El Salvador."

Cons: "I find my luggage broken, I need my luggage replace. I was told at airport to file online I've been tryin to file a claim online on AVIANCA'S website but I was not able to find a link to follow a claim. Please help me. Thank you! Olga Noriega 202.409.4830"

Pros: "It was on time"
Cons: "There was not enough room to put the carrion bag in the compartments"

Pros: "food"

Pros: "The food was delicious"
Cons: "No comment I like everything"

Pros: "Staff and crew very nice and professional. Aircraft clean and apparently well-maintained."

Cons: "Would give 0 stars if possible."

Pros: "Todo estuvo muy bien lo recomiendo gracias"

Pros: "The crew was friendly and attentive"
Cons: "Seat, food and the delay"

Cons: "Aviões muito velhos, comida muito fraca."

Cons: "I was completely rerouted at the last minute to take 3 flights instead of just one and completely missed all of my other connections. Avianca forced to to travel for over 36 hours and continued to have all of my rerouted flights delayed. It was the worst travel experience of my life and i received no help or compensation for missing all of my other flights. All thy gave me was one stale muffin. I will never fly with this airline again."

Cons: "The food."

Cons: "Worst flight ever!"

Pros: "I arrived to my destination safely."
Cons: "Sound didn’t work for the sreen in headrests on my whole row. Asked if they could reset, kept being told they would, but never did. Seats are extremely uncomfortable. Butt and back hurt. No good air circulation, especially if you sit by the window. The middle seat feels it more. Lack of caring from crew unless you spoke Spanish."

Pros: "Excellent service. I difiniitely vill fly with Aviaca. Thanks!!!"

Cons: "the flight had a 3 hours dwlate."

Pros: "Nothing"
Cons: "Flight was changed last minute and there were no other flights available for 6 days"

Cons: "The audio/video was broken. TVs were fuzzy and audio was horrible. Fuzzy white noise mixed with random sound. Tried personal and Avianca head phones...same result."

Pros: "No dislikes"
Cons: "Everything. Arrived 15 min earlier while departed 15 minutes late"

Pros: "Due to their overbooking I was almost foreced to stay, I was told that I was travelling at my own risk: please give me a break!"
Cons: "The pushy attitude of the check in hostesses"

Pros: "Snack and entertainment"
Cons: "Nada"

Cons: "Did not fly as scheduled - still in Bogota"

Pros: "Flight was on time"
Cons: "Again they boarded he plane before door was open only thisntime it was even colder in Bogota AND it was 7:30 in the morning. Again crew was rude. Didn't clear off food items."

Pros: "I liked everything except the food."
Cons: "There were no vegetarian options for meals"

Cons: "My flight landed at 2:00pm, and my connecting flight boards at 1:55pm. The gate was all the way on the side of the airport and I had to go through another security checkpoint and barely made my flight."

Pros: "It was ok"
Cons: "Food"

Pros: "Among the three flights, this was the best one! Thank you!"
Cons: "Nothing"

Pros: "All of Avianca's employees, from the ones in the check-in counter to the ones that welcome you in Bogota (an obviously the plane crew) are extremely polite and helpful."
Cons: "The provided snack was not good and the entertainment system in the plane is very rudimentary."

Pros: "CABIN GOOD SERVICE, STAFF VERY KIND ALWAYS SMILING. ON TIME."

Pros: "The crew could be a little more attentive."

Pros: "Service was great"

Pros: "Monitor does not work properly"

Cons: "Bad customer services. My entertainment system was not working so, I called the flight attendant. They were chatting inside the kitchen and one of them responded after 15-17 minutes telling me that someone will reset my monitor... never happened."

Pros: "In flight meals, entertainment system, and value!"

Pros: "Every flight you're on you get a snack or something to eat! Something as simple as that always brings me back!"

Pros: "Airplane new"
Cons: "Crew actitud"

Pros: "Pablo Goron"

Cons: "One of my suitcases didn't make it to my final destination and was found still in Bogota a day later making my arrival home very stressful and upsetting. I had medicine and important items in my suitcase and could only retrieve them 2 days later."

Pros: "Everything"

Pros: "Timing"
Cons: "First plane, small. Food"

Pros: "It is super comfortable and the entertainment is great!"
Cons: "The food didn't taste great. It seems to be a general problem with Avianca pilots but usually the take-off and landings are bad. You will usually hear people say "aaaaah" during landing just because the pilots depart waaay to fast."

Pros: "Yeah, I had no problems with Avianca"

Pros: "The flight departed on time, in-service food (not as expected flying economy), arrived on time to IAD. Overall: good."
Cons: "The food."

Pros: "Service and kindness of the crew."
Cons: "No entertainment onboard"

Cons: "bueno"

Pros: "Nothing"
Cons: "Check in was slow. Boarding was disorganized - half the plane was business class or so-called preferred status. Ground staff were unhelpful"

Pros: "Very good"
Cons: "Very good"

Cons: "Thanks"

Pros: "."
Cons: "."

Pros: "Loved the leg room in the emergency seat row"
Cons: "Wider seats in economy"

Cons: "They go above and beyond to make you happy."

Cons: "More leg room"

Cons: "They don’t want to give you a whole can of soda or juice. Instead they give you a little tiny cup expecting passengers to calm the thirst with that."

Pros: "Everything"
Cons: "Nothing"

Pros: "I got to my destination safely. Crew was ok."
Cons: "Lousy food. Small, old aircraft (737). No individual screens, no phone chargers, asked for a repeat hot dish and was told yes, but never got it. It lacks behind many other carriers. I was expecting much better."

Pros: "Thanks! Amazing service at the airport and also the attendants in the airplane. Super friendly and helpful employees. We had a great experience flying with Copa. A +++ service"
Cons: "We love everything. Thanks"

Cons: "Everything. The only thing is that the seat recline too far back and crush my legs and I’m only 5’11 so I can imagine how uncomfortable it must be for someone taller"

Pros: "Friendly crew."
Cons: "Initially separated from my minor child and had to change seats. Also, my tweezers were taken away."

Cons: "Not much room for legs ... I am petite ..can’t imagine regular and tall people’s pain"

Cons: "The food. it is absolutely horrible"

Pros: "I had a very comfortable space for my legs."

Cons: "The flight from Panama City to Washington, DC didn't have the personal television screens."

Pros: "The service was good, and food tasty. Legspace was good."

Pros: "The flight itself was fine. Good entertainment, in seat options and decent food."
Cons: "There is a second security check point right before you enter the gate area and you can't take any food or drink it which includes water. That made for a long wait with nothing to drink and once on board there was no extra water service."

Pros: "Great airline crew service and on-time schedule"

Pros: "quick flight and early arrival!"
Cons: "wierdos on the plane"

Pros: "2 free bags, free food d, free booze"
Cons: "Nothing"

Pros: "Flight crew. Berry nice"
Cons: "To many kid's crime on the 5hr flight"

Pros: "Everything was pretty-much great."
Cons: "Was told that headphones were going to be issued. Never got any, so I couldn't watch any movies...."

Pros: "I flew business class. Having extra leg and seat room made a huge difference in my comfort. The staff on both the flight down and on the flight back were wonderful. I have mobility issues and they made sure I could safely get up to the restroom and to stretch my legs when I needed to. I will definitely fly Copa again."

Cons: "There was a second security check before passengers could enter the gate. No drinks were allowed past. I was thirsty before and during my flight."

Pros: "Timeliness, food, good price for a non-stop flight."
Cons: "Not allowed to bring full water bottles on flights from Panama and crew didn't provide enough water service during flight."

Cons: "The entertainment syatem was not up to date. There needs to be more foos choices for vegans."

Pros: "technology and movie/entertainment selection. plus drinks were included"
Cons: "more interactive global map showing the route, change it up a bit"

Pros: "Excellente attention flying, very friendly, very nice and clean inside the airplanes."
Cons: "Need more personal at the counters servicing people when checking in at the airport in Panama."

Pros: "no comments"
Cons: "I was soprice that we did not have any piows or blankets for this trip."

Cons: "the entertainment for my seat was not working. I switched to the seat next to me and i was experiencing the same problem. I was told by the flight attendant they would re start it but they didn´t."

Pros: "The seat was comfortable"
Cons: "Broke my wheel off my check luggage, food wasnt good. Staff are somewhat curt & could be more friendly/accomodating."

Pros: "Quick board and deboard and the breakfast was OK"
Cons: "Flight was almost 5 hours long and we weren't allowed to bring beverages on the plane from the Panama airport (which was kind of nuts in my opinion, since I'd just gotten off another plane and had already gone through security); the flight crew only distributed beverages once. I've taken 3 hour flights where the beverage cart has gone up and down the aisle twice! I was really thirsty by the time I got off the plane, and then by the time I got through customs, it had been like 6 hours since I last had anything to drink!! They really should have offered customers AT LEAST water at some point later in the flight."

Pros: "All the way it should be!"

Pros: "Puntualidad"
Cons: "Comodidad"

Pros: "comfortable seats with good leg room, very good food provided."
Cons: "additional xray at gate and requirement to leave all water bottle behind."

Cons: "Not enough leg room."

Cons: ". The tem let me wait for ever in something I wanted to ask as a favor they said wait a second and never come back to ask what did I need."

Pros: "On-time departure and arrival Friendly and courteous staff"
Cons: "Old Plane No USB charging connectors"

Cons: "My mom had wheelchair service and the person who take care of the put her on lines fir two hours and she missed the flight connection. Even do she showed him several times the boarding pass fir the next flight. And then set her on the wrong area."

Cons: "Most airlines allow a business class passenger to take one guest into the lounge: Copa does not. Worse, the check-in staff at Panama said that it did, but on arrival at the lounge, the staff there said it did not. Awkward and embarrassing. No inflight refreshments, etc. apart from the hot breakfast."

Pros: "I have flown with COPA for years and they never fail to impress me. Food is great for what it is (aircraft food) one of the best I have ever had. flight is pleasant and smooth most of the time. always super helpful and make it a seamless experience"

Pros: "Loved the friendliness, service and helpfulness. Food and drinks on flights were great."

Pros: "Good food and movies. Great staff. On time and plenty of room in seating."

Pros: "Loved the FREE on-demand movies!"

Cons: "Too hot in cabin and crowded hot gate."

Pros: "Did not make flight, overbooked"

Cons: "Nothing"

Pros: "Crew and service was solid given the covid restrictions."

Pros: "Flight was not over crowded, allowing for proper social distancing! That is MUCH appreciated. Crew was wonderful."
Cons: "The couple in front of me got in a physical altercation as well as the couple seated behind me. Both situations caused much discomfort and could have been defused faster by flight crew"

Pros: "The staff was friendly, the available entertainment was good, and the seats were reasonably comfortable."
Cons: "Our final connecting flight was late because the plane and the crew had not yet arrived at our airport before we were supposed to start boarding. The airline did not announce this until we were scheduled to start boarding. We had to go to a different gate and wait nearly two more hours for our flight to depart."

Pros: "Arrived alive, didn’t sleep in the Charlotte airport like last flight. didn’t lose a bag....didn’t check one, learned that lesson before"
Cons: "WiFi did’t work. Boarding the end of the terminal/gate was a mess. Crew was late, so flight was late. Packed in like sardines....normal American Airlines."

Pros: "I liked that they were on time (mostly) I liked the movie choices.. Crew were very nice....."
Cons: "Wasting money on their part for the silly little bags of pretzels......hardly worth the effort......could be a little more generous on a five hour flight.........."

Cons: "Paid for First Class so I could sleep on this red-eye. Wasted my money. Seat was uncomfortable, legroom in my bulkhead seat was horrible. I can sleep anywhere...make that ALMOST anywhere, now."

Pros: "Excellent food and service, great entertainment options"
Cons: "Seats too close together very little leg room"

Pros: "The crew was great. The plane was clean. The flight was on time overall great."
Cons: "I can’t think of anything that could have been better. The entire flight process and experience was great."

Cons: "Delays. Stuck in airplane waiting for over an hour after already having a 30 min delay to board."

Pros: "Missed the flight due to delays so I am stuck in MIA until tomorrow evening"
Cons: "Have flights be on time"

Cons: "Flight was delayed for no reason given. Flight attendant touched my baby without asking if it was ok. Too many announcements over the speaker. 20 min one trying to sell us a credit card was ridicoluolously long. It was also after an ad for it on the video screen."

Cons: "There was a three hour delay for missing crew."

Cons: "The sound didn't work on my entire row for the in flight entertainment; it made for a long flight."

Pros: "Comfortable flight. 2"

Cons: "Caught an earlier flight and the entire team made the process seamless."

Pros: "It’s not like it used to be. U S based airlines lag behind their European and Asian counterparts"
Cons: "There’s always room for improvement. Too much to list here"

Pros: "Flight was smooth. The flight attendances were pretty efficient."
Cons: "That the gate agent didn't put my request to board early seriously. I asked to have early boarding because of an injury and she didn't call me up early to board. I had to do it on my own."

Pros: "many movies"

Pros: "None"
Cons: "The flight delayed several times, and the gate was changed. The plane is very old and no service at all (not even water during the 2 hours flight)!"

Cons: "in the airport, the gate area dirty!, bathrooms dirty, no place to charge phone. The walk to the airplane, getting aboard the plane after the gate and flight changed and delayed. Being told it was weather related on the plane and being told it was MAINTENANCE by customer service. The plane was very crowded, the flight attendants never smiled. WHen i told the attendant i was being "rained" on he said...i know its happening everywhere..... he said there was nothing he could do but get me paper towels...they never came. I was very annoyed getting off the plane walking back and forth....it was aweful. and my flight before this was no better i am VERY TURNED OFF BY AMERICAN AIRLINES RIGHT NOW."

Pros: "The crew were polite, accommodating and understanding"
Cons: "The gate was changed 1hr prior to boarding despite the arriving plane having landed 3hrs prior. So with stroller and infant in toe, I had to run to change terminals/buildings. There was no assistance or prior warning regarding this from the check in staff and I made it all the way to the original terminal and gate before having to turn around. The desk staff at the gate was asked about early boarding for infants and said it would be okay but didn’t give clear instructions on boarding so I sat down and they began boarding each group 20 minutes later and did not give priority to mother’s with infants. The stroller which I brought to the gate was then tagged incorrectly with a white tag instead of a pink tag. I was later told by he crew that it meant it would go directly to baggage claim instead of being brought to the door. According to the crew, all staff know to tag with a pink tag. At every step there was blatant display of inconsideration that made an already difficulty journey, that much more challenging."

Pros: "Went on time and looked after very well"
Cons: "Going over leg room, a bit tight"

Pros: "Left and arrived more or less on time. No major issues."
Cons: "Gates are way too far apart in Miami and the golf carts to get between areas seem to require reservations and long waits. Ridiculous. Most MIA staff was very rude (this wasn't American's own staff, or TSA, I should note). American stripped my group of our seat assignments (which we had selected 6 months prior) without reason and with minimal apology. No solution offered. Got middle seats but luckily was able to switch on one of the computer kiosks. Flight crew didn't seem to care that other people moved to the for-pay seats further up front (the flight wasn't full)... so why did we lose our seat assignments and get grief with not being able to select anything good? Not impressed."

Pros: "Quick, efficient"

Pros: "The fact we arrived safely"
Cons: "Long time to claim baggage, three hours delay, uncomfortable seats"

Pros: "I liked arriving safely, although we were an hour and a half late"
Cons: "American switched pilots last minute, so all passengers sat waiting in our cramped seats for about 15 minutes while pilots got situated in the cockpit. Then it was discovered a preflight mechanical check hadn't been done. So we all sat for another HOUR waiting for the mechanics to arrive and do their work. The flight attendants were unpleasant and rude."

Pros: "I appreciated the interactive screen on the backseat, which provided me entertainment watching Doctor Who and playing Angry Birds. I also liked that the power outlet to charge my phone was more accessible on the backseat instead of below my seat, which is normally where I find it."
Cons: "I did not appreciate that there was a device mounted below 2 of the 3 backseats in my row. Those devices cut into at least a few inches of valuable room to store a carry-on bag. At worst, I've seen 1 seat have such a device, so it was quite disappointing to see 2 seats with them, including mine."

Pros: "Nothing"
Cons: "Although I should now be at my final destination, I still have 11 hrs of travel to go. My flights were changed three times. The first cancelation caused me to buy new tickets at a higher price I had originally purchased them at. We were redirected from Kayak to Vayamo and they have no sense of customer service. Horrible"

Pros: "Check in at the airport counter was quick and helpful."
Cons: "- Online check in did not allow me to check in my connecting flight with American, and the American website didn't either. - Seats were way too tight with cramped space. - Airport in Lima does not provide a vip lounge. - Boarding was delayed 20 minutes from the stated time"

Cons: "I don't like the fact that American Airlines try to get me to put my small carry on bag below both ways in the cargo area it is against FAA to have batteries down there. I have 30,000.00 in cameras and they tried to get me to do this both times saying the bag will not fit. The Flight Attendant each time say that it fits JUST FINE! I'm going to try to avoid American Airlines as much as I can!"

Cons: "Rude crew, no bathroom useage for entire flight and staff would not help handicap with luggage."

Pros: "Friendly staff. In-flight entertainment included."

Pros: "The spaciousness of the seating on AA is tops bar none"
Cons: "The cookies and it was cold. Jesse"

Pros: "Entertainment"

Pros: "I think they were holding the plane for a connection flight arrival."

Pros: "Good crew, everything efficient with no problems for getting from point A to point B."
Cons: "I really am starting to hate the CRJ-700. I dislike being packed into one with 50 of my closest friends I never knew."

Pros: "Boarding was simple"
Cons: "For my whole three hour flight a child kicked my chair, i asked the mother politely if she could get her to stop. the woman didn't even apologize and the kicking continued for three hours."

Pros: "Being able to see movies for free was a real plus since the flight from Australia to Wash.DC is so long."
Cons: "Everything OK."

Pros: "Had row all to myself--that's a rarity"
Cons: "1hr departure delay"

Cons: "When we arrived at AirPort El Dorado, we discovered that our flight was cancelled/has been changed without warning us! They scheduled us a new flight with Vianca and Iberia: Bogotá-Madrid + Madrid-Brussels. My partner and I could not sit together on any of these flights! 1 of 10 hours and of 2 hours! I would NOT recommend AA to anyone! This was full responsability of AA!"

Pros: "Older aircraft, seat cushion was on its last legs regarding comfort as I sunk to the frame of the seat. No onboard entertainment on the headrest as compared with our outgoing flight."
Cons: "The seat discomfort and the lack of entertainment."

Cons: "Significantly late & rude, as usual."

Pros: "Clean, friendly staff, great baggage tracking. Smooth flight."
Cons: "Overcrowded, but that's the same no matter where. Usual rude frequent fliers, who also usually take up all the overhead space."

Pros: "Getting off of that plane."
Cons: "I understand delays happen and are sometimes out of your control. However, customer service is something that you can, should, and must control. I witnessed a lack of self control of the American employees (including a Supervisor) and every point of my trip w/your customers. I was embarrassed for the American executive team."

Pros: "Much more legroom on this flight, even though it was a smaller aircraft."
Cons: "Gate agent seemed a bit overwhelmed. Helpful, but not overly friendly. In stark contrast to my earlier flight from Charlotte to Memphis, where the gentleman was extremely pleasant and cheerful."

Cons: "Still waiting for my refund"

Cons: "There was no one at the gate to keep us updated about the flight delay"

Pros: "once I made it on it was smooth"
Cons: "plane in cos had to refuel so we were 20 late leaving and I bearly made it to next flight in dallas they were closing doors, young people ran but im old so could not move as fast, it was a challenge to not miss flight"

Pros: "Ricardo (flight attendant) was absolutely amazing. Extremely helpful."
Cons: "This was the second time this year I flew American Airlines And it wasn't satisfying. The first time (April) the crew was late which made me late to my connecting flight in which there were no more flights to my destination for the rest of the day (Jamaica) had to spend the night in Miami and miss a very important meeting. The second flight from Miami to NY 8/22 was delayed twice in which Im still not sure why but i had to deal with other angry passengers and they're rudeness which made my experience bad. I want American Airlines to be great. I just want to fly with them without a problem for once. JetBlue always gets it right"

Pros: "On time Easy and no issues"

Cons: "Lost luggage. Took one hour waiting for my luggage in vain, and file the report of missing luggage."

Cons: "The suitcase did not zrrive"

Pros: "Nothing"
Cons: "Staff with bad attitude and willingness to help..."

Pros: "The crew were friendly and helpful and the flight arrived early, even though we left a little bit late - as such - I was very happy with the flight. The onboard entertainment system was wifi based and there was a USB charging port in the seat too - modern aircraft."
Cons: "I had no complaints - the flight was just what it should have been ie no issues"

Pros: "I really like the fact that I could check the baggage the day before the trip. This was very helpful and I could avoid keeping the bags during a long stop in Madrid."

Cons: "Still waiting for luggage 2 hours after flight arrived."

Cons: "Flight was an hour late."

Pros: "Arriving ahead of time"
Cons: "Too hot in the plane"

Pros: "The crew was good. Seat is ok, not very comfortable."

Pros: "Excellent flight, timely"

Cons: "I was not informed about having to pay for checking my luggage and it did not even showed at the Iberia website when doing my online checking. I had to pay a total of $50, $25 each way, in Madrid. I was never informed of this in Boston or, again, while processing my checking using Iberia’s website."

Pros: "Not a goddamn thing."
Cons: "The boarding was a cattle care, atrociously organized, took forever. They were asking the better part of ten dollars for headphones. No way to get a drink, as with the trip over, the chairback screens didn't work, and they never notified me by e-mail that you had to order food in advance. Not even a glass of water available on a 7 hour flight, that's actually a health hazard, should be illegal. No coffee or tea. The window seat I paid up for was about 8 inches from the window, so I couldn't even lean my head there. No in-flight magazines, or handing out newspapers , no entertainment available, just sitting there uncomfortably for 7 hours while the attendants huddled behind drawn and velcro'ed curtains doing nothing. A true disgrace. Avoid Iberia and their LEVEL subsidiary like the plague. Unacceptable in every way....and at least Ryan Air and WOW are cheap, this flight was full price. Total rip-off, never again."

Cons: "Even water they gave only for purchase. The flight arrived on time, but there was a long wait for luggage at the Budapest airport"

Cons: "I bought my tkts a moth ago. And when arrived to VLC airport i have no seat ans they put me on STB. NOT GOOD /("

Pros: "Cabin crew was friendly and efficient"
Cons: "Crappy plane for an international flight"

Cons: "Lost our luggage"

Pros: "The movies and the leg room seemed better then normal"

Pros: "The flight is barley an hour so nothing was served. I was glad I had water on me. Other wise it was a easy flight"
Cons: "It was hard to hear the woman when we were boarding."

Pros: "Me gusta el servicio, la comodidad del idioma.. y la puntualidad de los viajes.."
Cons: "Yo me sentí mal con la displicente atención del auxiliar de vuelo. El no quiso ayudarme a poner mi equipaje de mano en el compartimiento encima de mi asiento. Dijo que si el levantaba esa maleta el podía dañar su espalda.. y el seguro no lo atenderia.. le dije al señor que yo había solicitado asistencia.. pero el dijo que para otra vez, pusiera mi equipaje en carga.. un pasajero vecino de mi asiento al ver la negativa actitud de ese señor.. levantó mi equipaje y me ayudó. Yo soy viajero frecuente de Iberia y se que una mala actitud no hará cambiar mi preferencia."

Pros: "Finnair landed their plane so smoothly...."

Cons: "Horrible flight; no complimentary soft drinks are served, not even better. The baggage did not arrive and Iberia does not even deliver the baggage, even though the fault was theirs. You have to go to the airport to recover the baggage. I would NOT RECOMMEND this airline to anyone. The plane was quite old and there are no screens on the seats. One of my worst experiences flying in the last 40 years."

Cons: "Our seats was almost the last seat of all our flights, even we checked in very early."

Cons: "Disorganized boarding"

Cons: "Barcelona to Madrid... got the TB section. Chorus of coughers in these days."

Pros: "Once I made it to the other side of the airport it was good no wi fi on a long flight"

Cons: "The plane was an Airbus 330. I'm 6'2" and was uncomfortable in the seat for 7 1/2 hours. My knees hit the seat in front, and later the person there reclined to make things even worse. Since I couldn't slouch, my head was far above the seat back. I realize airlines are squeezing space and this trend will continue. It's become an accessibility problem for me."

Pros: "The prive"
Cons: "Even though there were rows of empty seats we were assigned the very last row. The flight attendants were clanging and banging right behind us though there was no food or drink service. The seats are too close together leaving no leg room for this six footer to sit with any comfort level. We won't do that again."

Pros: "the flight crew was cordial and efficient. we arrived on time."
Cons: "The planes were older and the seats were not comfortable for the length of the flights."

Pros: "Took forever to board. Had to take a bus to plane. Last on, no overhead space."

Pros: "Entertainment choices were ok."
Cons: "no leg room."

Pros: "Quick boarding."
Cons: "No movies or videos. Children crying and screaming."

Pros: "Iberia has started upgrading their planes and this one was quite comfortable for a long flight with good legroom and comfortable seats."
Cons: "We boarded 20 minutes late with no explanation, then took off another 30 minutes late with no explanation or communication at all. The flight attendants were not friendly or helpful. The food was mediocre. Our entertainment system was not working at all for half the flight, they reset it about four times to get it working. Once it was working, my husband's screen was not responding at all. Flight was smooth and pilots made up some time in the air which was appreciated."

Pros: "Nothing"
Cons: "Terrible Uncomfortable Overbooked"

Pros: "Flight was on time. Pretty hassle free. Our flight wasn't completely full which helped. International flight so food was served as well as complimentary wine and beer. Would fly with them again."

Pros: "Movie choices on flight, crew was also very friendly."
Cons: "Boarding process at MIA was disorganized."

Pros: "Iberia"
Cons: "No help from kayak vayama to get additional baggage, seats"

Pros: "Choice of entertainment: movies, tv shows, etc."
Cons: "Wifi was >$50!"

Cons: "Seats are tiny. No legroom."

Cons: "No food and no water"

Pros: "My flight was transferred from Kayak to Iberia to American to another third party who would not answer questions and who did not send any confirmation info at all. Boarding should be from the back first to speed it up. It was not. Crew did not have wide variety of refreshments. Seats were much too narrow and there was no leg room. Food helpings were much too small for a long flight. Controls very poor."

Pros: "The attendants/crew were kind and efficient"
Cons: "worst seat on the plane. Off center from the isle. Off center tv. drop down table not available due to interference with service carts. Bumped into often by everyone that passes. Next to the bathrooms. 8+ hours of extraordinarily uncomfortable travel. I am 5'4 110 and fit easily in small spaces"

Pros: "Nothing"
Cons: "Left late, rude crew, very uncomfortable experience"

Pros: "The food was decent, and we arrived in Boston in time."
Cons: "The 8 hour flight had no entertainment. There were screens but the movie system was not working. Furthermore, there was never an announcement over the intercom about it nor did the airline apologize in any sort of way. I had to ask the staff what was going on. But the airline/staff just swept it under the rug. I will avoid Iberia flights from now on."

Pros: "Lots of space"
Cons: "Left late, lack of coordination"

Pros: "The staff were helpful and approachable."
Cons: "The space available for a nine hours flight is poor. There were not enough entertainment."

Pros: "Very cheap flight, they fed us a lot on the flight including ice cream and lots of leg room."

Pros: "Staff helpful Comfortable flight"
Cons: "Easy to get lost in airport Only flight map on overhead screens"

Pros: "Iberia flight to Madrid"
Cons: "No instructions on how to make connecting flight."

Pros: "Boarding and disembarking were the best things about this flight. The piloting was smooth too."
Cons: "Stewardesses were unfriendly and rude. Long flight, without individual entertainment on seats. Old plane, extremely cramped. The meal request made when booking the flight was not honored. Upon arrival to US customs, was told I was not on the passenger list (thus clearing customs was a bit touchy)."

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COVID-19 information

Safety measures for airlines flying from Willemstad to Washington

Airlines flying from Willemstad to Washington have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Willemstad to Washington

Mandatory masks

Masks required on board, masks provided on flights from Willemstad to Washington

Social distancing seating

Middle seats unavailable to book on flights from Willemstad to Washington

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Willemstad to Washington

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