Most visitors from Winnipeg need to provide a negative COVID-19 test result and/or quarantine to enter Los Angeles. Citizens and lawful permanent residents of the United States, certain family members, and other individuals who meet specified exceptions, will be allowed to enter the United States.
Please find list of entry suspension for certain countries based on the last proclamation.
Read more about travel restrictions for Los Angeles
Visitors from Winnipeg are not required to quarantine after entering Los Angeles.
Visitors from Winnipeg must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 hours before departing to Los Angeles.
Current regulations for vaccinated travelers to Los Angeles: most visitors from Winnipeg may enter Los Angeles but may still need to provide proof of negative COVID test.
Passenger Disclosure and Attestation
New York State Traveler Health Form
Los Angeles Traveler Form
Masks: Recommended in public spaces and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
Flying to Los Angeles from Winnipeg requires at least one layover, as there are no direct flights for this route. The shortest flight duration is 6h 43m.
When flying from Winnipeg to Los Angeles, you should consider leaving on a Sunday and avoid Fridays if you are looking for the best rates. For your return to Winnipeg, you’ll find the best rates on Thursdays and the most expensive ones on Tuesdays.
Winnipeg and Los Angeles are both served by 1 main airport. You will leave Winnipeg from Winnipeg and will be arriving at Los Angeles.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Winnipeg to Los Angeles.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Los Angeles from Winnipeg is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Los Angeles with an airline and back to Winnipeg with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Los Angeles from Winnipeg up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Read more about Delta
Pros: The cleanliness, the upbeat and sweet crew, the pilot did a great job taking of and landing, and controlling the turbulence. Communication was great.
Cons: More leg space
Cons: Seat comfort and snack choice.
Pros: La tripulación muy amable!!
Cons: Customer service, the app defies the laws of physics, it blows and sucks at the same time, and email says expect a reply in 3 weeks. United thanks you Delta, they just gained 2 new customers!
Pros: Crew was kind and helpful. Very clean and made sure we were able to sanitize and keep our area safe.
Cons: Nos trataron con mucha seguridad de higiene y nos sentimos muy seguras de viajar con ustedes muchas gracias
Pros: Everything was great!
Pros: Friendly crew
Pros: Great service
Cons: Friendly crew
Pros: Extra room and fast boarding
Cons: This plane was not appropriate for social distancing, I would not have booked this flight if I knew we wouldn’t be able to keep a distance from other people.
Pros: Everything goog
Pros: Crew were great, loved having spare seats....Just a very welcoming flight.
Cons: My screen on the Nashville to LA wouldn't let me watch the movie I wanted too but everything else was great. Glad they were there to get me home to Australia when other airlines weren't!
Cons: More cushion in exit row seats.
Pros: Crew were friendlier than many other airlines
Pros: Never went on the flight.
Cons: Awful customer service
Cons: Come on, business class is better in the train than in a plane? My foot was a box of 20 small chips, sausage and a very small candy
Pros: Delta is doing such a good job keeping people spread out, keeping masks on, and giving wipes and hand sanitizer out. They gave snacks in individual baggies with hand sanitizer. I felt so much safer than I did on a similar flight operated by American Airlines where essentially no precautions were taken.
Cons: The social distancing, the cdc is recommending 6 ft but there are passengers directly behind and in grinning us and only one passenger seat empty between 2 people. With covid on the rise, how are you actually doing your party to take care of your customers.
Cons: The Seattle gate agents never said which flight they were calling and since neighboring gates were boarding at the same time it was very confusing and rather chaotic.
Cons: It was a 4+ hr flight, so some food would have been good. Could have given protein shakes or something.
Pros: Seat was average
Cons: Zero PPE or social distancing by crew
Cons: A lot of turbulence
Cons: Compared to Virhin Australia crew, Delta staff seem almost poorly trained in comparison. For example, Drlta crew don’t check your pass, don’t immediately move down the aisle to move along tourists busy discussing their seats and then line up for Boarding seems chaotic at best.
Pros: Seating was fine
Cons: Did not have a wheelchair waiting for my wife when we arrived in LAX
Pros: Crew were ok. Not that comfortable.
Cons: seat need to be more comfortable
Pros: None of it
Cons: Everything. Can it please leave on time for once
Pros: The crew and comfort was ok
Cons: The snack options coming from us to aus were only packets of crisps/chips and apples and cranberry juice.
Pros: Friendly, efficient crew
Cons: Uncomfortable seat in 1st class. Poor quality video screen, too small, too far away, poor sound.
Cons: I bought a ticket thinking i bought it through kayak but I actually bought a ticket through a third party in India. Where no one spoke good English. I called the agency to find out if I needed a Visa for my visit to Australia and the told me no. So when I showed up to the airport I didn’t have the right documents and I MISSED MY FLIGHT. Also the wouldn’t just change my flight and charge me the change flight fee. They cancelled my flight entirely and made me buy a whole new ticket!!! Worst flight experience I’ve ever had and this is not my first time flying to Australia or out of country.
Pros: Boarding was quick and prices were fair
Cons: I sat next to a creepy intoxicated man during my flight and I was not helped out. When I first sat down he was speaking to me and trying to hit on me but I showed that I wasn’t interested. I didn’t even have to sit down to smell the alcohol on him. During the flight he tried to place his head on my shoulder and tried to get close to me. I was too worried to call for an attendant because he was intoxicated but when the attendants would come and offer us food I tried to make it clearly visible that I was anxious and uncomfortable and NOTHING. To make it worse they continued to serve him alcohol!!
Pros: Check in Denver super helpful Gate staff hustled to turn around flight Flight crew excellent
Cons: Flight delayed, almost missed international connections
Cons: Tray table was broken, I was downgraded from Comfort plus to main cabin after a plane swap with no mention by anyone and no compensation. Flight was delayed 45 minutes because a flight attendant was running late and then to top it off, at the end of. The flight the attendants blocked anyone fromaim cabin from leaving until all of first class had departed, even when no one was coming they still Blocked it off. This is a practice I have never seen on delta and haven't seen in aviation in almost 20 years in the US
Cons: Delayed due to problem with the door
Cons: I wasn’t able to select my seats and choose a meal before getting to the airport and hence had a middle seat and no special meal
Pros: food was pretty good.
Cons: a bit squashy in the seat. Inability to go online and select my seat without having to ring Delta and they do it.
Cons: When I bought my ticket last Nov , I paid extra to select seats, only to discover no aisle seats available for the 15 hour flight from LAX to Guanghzou. I tried many times to call CSA LA office using toll free and regular number, but could never speak to a human. Last November 7 I missed my flight home due to the Thai King's motorcade causing the road I was on to be closed for more one hour. I arrived at the CNXairport nearly one hour before the scheduled departure time, only to find CSA check in counters already closed. CSA Bangkok made me pay for a one way ticket home on Nov 8 even though all 3 flights were not full. I arrived well I'm advance and checked in. CSA began boarding 30 minutes before the time shown on my boarding pass and closed the aircraft doors shortly aftethe boarding time listed. No wonder I missed my Nov 7 flight! I wrote CSA LA a letter including the receipt for the one way ticket and requested a refund or at least a reply or home call. I never received a reply. I have flown CSA/Delta from Detroit, MI to Chiang Mai, Thailand 5 or 6 times in the last 3 years. It seems they don't care about customer loyalty. In the future CSA will not be my first choice and I will pay somewhat more to fly another airline.
Pros: Cabin crew and captain were great.
Cons: Don't like how you don't get your seat assignment until you get to the gate. I was given the window seat in the very last row for a 6 hour flight, quite uncomfortable. I could've booked another airline for a similar price and picked the seat i wanted at booking. They ran out of food choices by the time they got to the last row, so we were given whatever was left. Delayed because one of the bathroom doors wasn't working, 30 min later still wasn't fixed and ultimately they decided to go without it.
Cons: They were very dishonest about everything. We need to be there in Australia on Monday morning for very important event but reached Australia Monday night 8PM. Virgin Australia contatcted out their flight from SJC to LAX through Delta and Delta cancelled flights becaue no-show of Pilot to operate the plan. What a Joke???? We asked them to put us through another carrier to LAX for connecting flight they refused.Very very BAD. It was a big miss for us.. never again Delta/Virgin Australia..............
Pros: Staff on the plane was courteous although they skipped half of us for snacks & forgot some requests for water
Cons: Was not able to check in online. Was not able to select my seat online. I was told I would be able to do both of these things. Spent 30 minutes trying to find a number to someone at Delta to check in & select seat. I was in Australia & all Delta offices were closed because it was Sunday. Although I had an internationally calling plan, no calls to Delta US would go through. finally found someone through a back channel that would help me. We boarded an hour late, and staff would not answer any of our questions about what was going on or how late we would arrive (they sped up the fight so that we landed on time). Flight ran out of drinking WATER after the first service. Half of our section (Economy Plus) was skipped for snacks. An unruly child was allowed to scream for almost the entire flight & was running up & down the aisles. NOTHING was said to the parents by staff members. Was absolutely the worst behaving child with who I've had to fly.
Pros: Some of the ground staff was trying to be helpful.
Cons: That we had to sleep like homeless people on the floor of JFK airport as the airline was not able to provide for a crew and therefore cancelled the flight. The airline cancelled the flight at 1.30 in the morning so no one was able to get a stay in a hotel not did the airline take any action towards helping the stranded passengers. We were given blankets and pillows. The best thing was the ground staff getting rude after all passengers complaining. They were basically saying we should get stuffed since we were booked for a flight next day same day. This is shameful! Needless to say that I will not fly this airline again!
Pros: Nothing to like about this leg
Cons: The cramped real cramped space, shame on the US Poor service Delta should be ashamed of itself for this kind of poor cattle transport
Pros: Reassuring that the airport desk staff were keeping an eye on my connection from LAX to Columbus. Turned out it was too tight of a squeeze and I missed the connecting airplane's door closing by a few minutes, despite having RUN through LAX to get there.
Cons: I am disappointed by the lack of communication among Delta staff when we arrived at LAX. Our turn-around was late coming into SMF, thus late leaving. It would have been very helpful if the gate staff at LAX had advised me to not bother to try to make my connection, or called the next gate to tell them we were running over there. RUNNING. Or at least done something to act like they cared. I am disappointed by the lack of initiative. I understand flights cannot wait, and I would have greatly appreciated being saved the trouble of running to a different terminal and instead taking that time to change my travel plans. They may see travelers struggling like this daily, but to each traveler, a hiccup in travel plans trip is stressful and urgent. I ask Delta staff to please consider that when they come to work. Thank you.
Cons: Short flight didn't provide food or beverage service. Cabin crew announcements were rapid & muffled, difficult or impossible to hear or understand. Would not have felt confident if there'd been an emergency.
Pros: Pretty much nothing related to the entertainment system... It is nice that you can play movies for free over WiFi on your phone or tablet (since the in-seat system simply didn't work...), but, bizarrely, the WiFi movie selection was different from (and substantially smaller than) the seat movie selection. What's that about? And the WiFi movie scheme is way more painful than it needs to be, requiring you "check out" movies using your web browser, then switch to a separate app to actually watch the movies. Clearly the product of a company mindset whose ONLY concern is "can we check some box", with absolutely no interest in "how can we delight our customers?"
Cons: So we get the same entertainment system all these flights use: some ghastly totally non-optimized Linux setup that was rebooted three times during the flight, took 20 minutes for each reboot, and never worked correctly after any of the reboots. (The only movie my system would ever play was the very first one, and none of the on-screen controls worked. The seat next door could choose multiple movies, but each movie froze after 40 minutes). The amazing thing is: why don't they just install a damn iPad mini or Android equivalent in the back of each seat? Would be lighter than what they have today and would work FAR better. You'd need some co-ordinating/provisioning software to provide for OTA announcements and movie updates, but basically it's not that hard... At the very least, hire a Linux-head to optimize your startup scripts! It's just sad to see this 20 minute startup process (all dumped on the screen) with its constant repetition of time-wasting startup steps that just generate errors on this plane's particular hardware setup...
Pros: Everything was great
Cons: I wasn’t able to choose a seat
Pros: The check-in process was very easy and friendly. The flight attendants seemed nicer than other airlines.
Pros: Fantastic crew!
Pros: Exit row, bringing on my own booze
Cons: Lots of things, the industry is broken
Pros: Very nice crew and good snacks. Quick boarding.
Cons: Newer plane with TVs. There was an app for entertainment of you wish to download.
Cons: Did not serve food.
Pros: Staff was nice.
Cons: Better communication in regards with mechanical issues.
Pros: Nothing to be completely honest
Cons: Airplane was old and dirty. Flight attendants were extremely rude and condescending. The plane arrived nearly 3 hours late. Boarded 30 minutes late waited on the tarmac for an additional 2 hours while they performed maintenance. They ran out of food for what was now an 8 hour flight. Starving!
Cons: We missed the connection between the two flights. They booked me for a flight the next morning. They did not provide voucher or reimbursement for food or lodging.
Cons: The boarding
Pros: Lots of leg room! Friendly crew.
Pros: The crew was very nice
Cons: Seats are uncomfortable and there’s no tv for entertainment.
Pros: Great crew
Pros: Good leg room clean airplane
Cons: Entertainment didn't work
Pros: Crew was great. Seats were not comfortable.
Cons: Slightly wider seats.
Pros: I liked the complementary beverages and snacks.
Cons: It would have been nice to be able to access entertainment withou t having to download an app and having a cell phone.
Pros: Good crew.
Cons: My tv screen was not working. I did not have anything to watch my entire 6 hours flight from Toronto to San Jose California. My connecting flight/airline was changed on the day of my flight. Not really a problem as the time was the same.
Pros: The night skyline from above as you fly into LAX is simply awe inspiring with the miles and miles of lights everywhere you look. Quick flight and no hassles.
Cons: The 3 rows of clubs seats ahead me were catered to quite well, but maybe a current dividing that and economy is necessary so you don’t feel so 2nd class.
Pros: Quick to get on and off the plane. Crew was very professional.
Cons: The plane was cramped and very warm. I turned on the air overhead and it didn’t make a difference.
Pros: The trip served its purpose in getting us from point A to B. Good
Cons: When landing on final approach close to the ground, the pilot pulled up and passed the airport. It was almost 10 minutes before he got on the intercom and told us what was going on. Apparently traffic control told him there was a backup and to circle around. Not knowing what the situation was, was very nerve racking. It would have been nice to hear an announcement of the situation sooner.
Pros: Crew did a good job, even with the long delays.
Cons: Plane was almost 2 hours late getting to LA. Started with the crew needing to clear customs in Vancouver. Delayed by 30 minutes....then the crew preboarded a sick lady and her travel companion. At some point crew decided she should not fly to LA, but the ladies wouldn’t get off plane! 45 minutes later and 4 RCMP show up to escort them off plane. Then we didn’t have any ground crew to get us off loading ramp. Finally got away 90 minutes or more after scheduled departure. Circled LA a few times before getting to land.... long flight with long delays!
Pros: Nothing nobody
Cons: Uncomfortable seats! No access to music movies or kindle though it said it has free entertainment. Nobody knew how to get access to the movies. Instructions are wrong and loop around with no results. Attendant said she’d comp a drink but didn’t . Boarded late and disorderly. Mean gate lady. Left an hour late. Home an hour late.
Pros: Friendly crew.
Cons: The flight was delayed three hours, including having to de-plane and board a new plane, due to a backup generator lying engine issue. Totally unacceptable.
Pros: The female flight attendant and the pilot spoke reassuringly and with friendliness.
Cons: This was the most negative experience I’ve ever had flying Westjet. The female flight attendant was wonderful, fun and friendly and professional. The two younger male attendants were incredibly rude, rolled their eyes, ignored me, put themselves first (at one point instead of making room for me to return to my seat the blond one insisted I let him pass when it was unsafe for me to do so and nowhere for me to go). I felt demoralized by these two men and it’s both surprised and disappointed me as Westjet staff have a reputation for friendliness. These two men will Discourage me from flying Westjet when travelling to LA again. Not pleasant. Again the women was lovely. I tried to catch the male names but they wouldn’t stop and face me for long enough for me to see their name tags. They seemed to have some inside jokes between them and gave me the sense my requests were not welcome or respected. I am a nervous flyer and this was such a difficult and uncomfortable Experience.
Pros: Nice service and efficient boarding since the plan shed Of us at the terminal was delayed for weather reasons. Tasty food, the wrap was great.
Cons: For a newer plane, it seemed like tighter seat space. Surprisingly harder to get comfortable compared to other plans and it seemed like the seats Space even betwee me and another passenger was tighter than the many other times I flew.
Pros: Trash flight . Took to long to let me off
Cons: Rude people
Pros: I liked the timeliness of boarding.
Cons: Crew was not the nicest, especially when asking for non purchase items like water.
Pros: GREAT CREW
Cons: BOARDING FROM OUTSIDE-VERY COLD OUT IF I KNEW I WAS BOOKED ON A PROP PLANE I WOULD HAVE BOOKED DIRECT SEAT SIZE-CRAMPPED-I ASK THE GUY BESIDE ME IF HE WANTED THE AILSE BECAUSE HE WAS TALL AND SQUISHED CALL ME ANYTIME 306-551-3251 THAT WAY I WILL KNOW THE VALUE OF THIS SURVEY
Pros: Excellent from phone courtesy to every aspect of travelling with them.
Cons: Well organized. Courteous at every step. Other airlines should emulate them in every way. Travelled all over the world and would rate them as best so far.
Pros: The ticket price was great. The crew were nice.
Cons: There is no monitor in front of you/in-plane, so bring your own tablet
Pros: Friendly crew and good entertainment
Cons: The delay, I don’t know if I’ll be getting a discount or not on a future flight because of it. Original flight was canceled too.
Pros: Absolutely nothing.
Cons: Upon my arrival in Calgary I had missed the last shuttle to Banff (my final destination) and no one at the customer service desk would do anything to help me in my stranded situation.
Pros: Got away a little late (full flight and de-icing) but still managed to get in to Phoenix well ahead of the scheduled arrival time.
Cons: I dislike that westjet tried to get me to pay for my seats when I initially bought the ticket, only to discover later that the seats are free if I choose them at check in. I didn’t pay the seat charge but there is a breach of trust in them trying to con me that makes me not want to fly with them again.
Pros: The stewardesses were very pleasant and helpful...
Cons: I had to pay for internet to download the app to watch movies
Pros: Flight was delayed an hour
Pros: Lots of room- great aircraft
Cons: Some more food options
Pros: Quick and comfortable
Cons: No tv but understanding for price of flight
Pros: The plane wasn't full.
Cons: The crew was late.
Pros: Comfortable seat with lots of leg room
Pros: I enjoyed the extra space in the exit row.
Cons: The flight attendants were nice but very nit-picky. The lady next to me had her jacket sitting on her lap. She was told to either put it in the overhead bin or stuff it underneath the seat until after takeoff which seemed absolutely ridiculous to me. I had a backpack under the seat in front of me and was told to push it even further under the seat which also seemed ridiculous. People are tired and not excited to be squished inside a flying tube like sardines, there is no need to pick at them for such tiny insignificant things. As usual, the general public has a poor understanding of common courtesy and basic manners but that's nothing new.
Pros: Updates even though flight was late.
Cons: Review for airport NOT WestJet : Had to go through so many steps between arriving from YUL to get to my gate.Not enough clear signages.
Pros: Before taking this flight, I was very nervous because of all the bad reviews on here and other sites. The only good reviews seemed to be by people from Alberta (not really trustworthy, as they seem to support anything that's from Alberta, and note that Westjet is based in Alberta...). But I was blown away by how organized Westjet was and how nice they were. All the flights were on time (I had a few layovers), the staff was helpful....I really have no complaints. Sure, they don't have a plethora of great in-flight entertainment such as movies, etc. But when I fly, I'd rather pay less, have the staff be nice/organized, and just bring a darn book to entertain me. It was a great first flight with this company. I would fly with them again....and I can't remember the last time I said that about any other airline. So do yourself a favor: Don't listen to the bad reviews on here (unless you're obsessed with in-flight entertainment and big-butt first class seats).
Cons: The movie and T.V. show selection was bad. But that's not a big deal for me....
Pros: Easy check-in, bag drop off even with elderly person traveling with us. Great staff at the airport.
Pros: Seat was okay, but I thought we weren't doing center seats because of Covid risk. That plane was packed tight.
Cons: They made me store my bag, because I had a guitar which has always been allowed as a carry on. Its a fragile instrument, and has always been allowed as a carry on.
Pros: The crew was attentive.
Cons: Check in process was super slow. It took an hour and a half. Check in process needs to be made more efficient. Also, plane took off an hour and 20 minutes later than originally planned. Therefore, we landed an hour later than expected.
Cons: Connecting drop off luggage was closed so I had to take my luggage with for about a mile
Pros: The conform and easiness from flight to flight.
Cons: More food options.
Pros: Inflight meal is a rarity these days, two free alcoholic drinks and coffee are a bonus
Cons: InFlight entertainment was old school TV. Seats very tight.
Cons: Delayed 2 hours, huge inconvenience
Cons: Flight was delayed nearly three hours
Pros: The seats were comfortable. We were right on time.
Pros: Great service and comfort
Pros: i coul not take the flight becuase this agency changed all my itinerary
Pros: I fly a lot for business so I have seen my fair share of issues. I can honestly say AeroMeixco compares to a bad budget airline in the USA if anything goes bad.
Cons: Hard to believe a national airline can be so unorganized. When you ask staff why the info board does not get updated or HAS WRONG INFORMATION, they just shrug it off by saying “This is Mexico, sorry”. Truly inexcuseable. Even their website has wrong “real-time” info; showing the flight is in Mid air while we are trying to find out which gate we should go to. Never again.
Pros: Overall, Aeromexico staff in the airport were kind and friendly. Flight crew members were friendly, attentive and presentable. I appreciate the fact that Aeromexico still provides food and refreshments.
Cons: Flight was delayed by approximately 30 to 40 minutes. However, I appreciate that staff kept us informed and updated on flight status. Since I hadn't reserved a seat, I got seated near the emergency exit. On a positive note, it's more spacious hence more leg room. However, you're not allowed to keep any items with you in case of an emergency during take off and landing. It seems that there was some type of entertainment on the TV screens but noticed they were on for less than 40 minutes and then they went blank for the remainder of the flight . I'm not sure if other passengers were offered headphones but I was not.
Cons: When you have a family emergency the last thing you ever want to hear is that you are "completely full and you will need to wait until the next available flight". This ticket was purchased last minute due to an unexpected death in the family so it was the only option we had to get my uncle to LA asap in order to be with the family during such tragedy. We even bought the insurance on the flight to assure nothing went wrong but yet he was still left behind hours to wait for another flight and see IF THAT ONE had room. How is this even possible? Why would you even let us book if there was no room and why was he the one to be asked to stay behind? Is it because it was booked though you? because it was a third party booking and not direct? If so then it's not even worth the few dollars we saved if it means the flight will be unreliable and the insurance means absolutely nothing through you guys. Ultimately, truly disappointing and I know that we can not depend on booking this way again if in your policy it states this ist ok to do and not even compensate one bit for making your travelers go though this.
Pros: The crew and the promptnes
Cons: When boarding they had us wait a while to get on the plane they started boarding too early before we xould even get on the pla . It didnt seem that the plane was ready to start letting the passengers on board.
Pros: good servide aboard,great flight,very pro crew.
Pros: Nice fight. Attentive crew.
Cons: Super hot humid no air conditioner at the airport elevator didn’t work and I’m handicapped so I had to pain he walked on the stairs
Pros: Captain and crew were really nice Airplane was clean
Cons: Food was cheap Trip was too long 41/2 hora each way when usually takes 3 hits
Cons: A flight attendant put me on the spot, holding up a line of people on the plane, asking me to switch from a window seat to a middle to accommodate other passengers only to find out the reason being that the other passengers took up more than his/her one seat. I was elbowed the entire flights, couldn't even put the arm rest down , and had to rest my elbows on my hips to eat or drink anything. I understand it is not up to the crew to manager passenger behavior but the only reason I was put in that situation was due to the airline staff. I was extremely uncomfortable and after traveling for over 20 hours I was livid with how I was treated just because I am a small caucasian female.
Pros: Good entertainment - polite crew that was willing to help once on board the plane.
Cons: Boarding - Crew member came around to check passports but neglected to also check for immigration papers - caused one friend to miss his flight and myself nearly to miss my flight though we arrived two hours early. Checked my baggage when it didn't need to be checked / met appropriate baggage standards. Being loaded onto trams was a bit of an inconvenience - but not the worst thing ever. No vegetarian option for food - wasn't able to eat. It was indicated we'd be served dinner on board but not that there was only one meat option (I'm allergic to mammmal meat - beef and pork in particular). Most other flights give the option of meat or vegetarian dishes.
Pros: The staff was friendly and helpful. They gave us food which I was not expecting. They had an in-flight movie as well which was unexpected.
Cons: The flight schedule is unstable. We were in the lounge and didn’t hear any notice of the flight. Almost missed it.
Cons: My flight was changed...
Cons: Flight was cancelled
Pros: Good selection of movies which are controlled by the individual passengers. Comfortable seats. Served breakfast of fruit, yogurt and muffin.
Cons: Don't like flying through Mexico City because the immigration process is very poor, i.e.long lines to get to agents . Airport is cold at night.
Cons: The people from aeromexico is like they were mad or having a bad day very bad service overall
Pros: organización , courtesy
Cons: safety vídeo
Pros: In flight Mexico-Lax the entertaiment was really great. They should offer more than one drink in all trip. It was my first time traveling aeromexico.
Cons: By unnafortunadly circunstances my family and i lost the first flight from guatemala to mexico city, and the atention service agent didn´t care about our situation so he gives us just one option and it was pay for next fly to mexico, we told him that it wasn´t correct because we had been tried so hard to get the fligth, the fact was that where no more option and we paid for the next fligth. The people working for aeromexico should be more prepared to attend the costumer, i think they would be help us instead of force us to pay as the last chance that we had. Sorry about my bad english, i hope this works for you.
Pros: There was a ten and a half hour delay of which two hours was on a plane waiting on the tarmac with mechanical problems and two more hours waiting to be reticketed in the terminal. But the airline took care of us with vouchers for food, hotel and taxis. The crisis was handled really well. It was just miserable because we only got two hours sleep. I am glad this was just a once in a lifetime crisis and inconvenience. Maybe it was caused by Boeing who made the plane.
Cons: The ten and a half hour delay.
Pros: Flight attendants are nice from the moment we walk in the airplane.
Cons: The food needs to be changed. They have been serving the same menu for years. The breakfast menu is too heavy for the morning.
Cons: I document my suitcase they opened and stolen my clothing
Pros: Great customer service and great food.
Cons: Every thing was great.
Cons: We had to pick the luggage and return to the boarding area... but and I bought the ticket, I didnt buy to mexico, I bought to LAX. I almost lost the second flight to my final destination. Horrible!!
Pros: La atencion del personal
Cons: Todo me gusto
Pros: Crew was very helpful and friendly. Would recommend this airline!
Pros: Your price was just right!!!! On time. Which was great Great pilot,,,,smooth ride.
Cons: Seating was WAY too tight Way too many people with carry on luggage
Pros: The manager was really nice, and the customer service desk people were every nice too. I was compensated for being kicked off the flight, and they helped me re-book a direct flight to get home. The resolution was fine.
Cons: Was kicked off my flight for some reason. It was not explained to me very well, but I gathered it was from another plane earlier in the day that was cancelled. I don't know how I was selected to be kicked off. The poor communication was very annoying. I stood at the counter for 45 minutes after the airline personnel took my STB ticket, and didn't tell me what was going on. Would have been a LOT more pleasant of they just told me the flight was full, and my name would be called if I was on the flight. Then I could at least sit down, instead of standing there for 45 minutes.
Pros: Picked my seat after a book my flight...had to pay extra but once I got to the airport and about to board Aeromexico gave me a free upgrade to business class with which was awesome.seat were a lot. Comfortable better service overall the experience was a 10.
Cons: Flight was canceled.
Pros: Costumer service
Cons: If u over weight there make u go back to the end of the line and not for all the passengers
Cons: Old Plane, no TV's on seats
Pros: Nothing, as I was not allowed entry onto flight
Cons: Flight was overbooked and I was placed on stand by for no reason and was not accepted on the flight I had paid for
Cons: The flight was delayed 4 hours to Mexico and on our return to LAX our seats were RESOLD and reissued to other passengers and we were told we would be put on the first flight the following day! Heck no, we were not about to let that happen. Finally after multiple conversations with the "people in charge" we were able to be "accommodated" on the next flight- 6 hrs after our original flight. I called customer service for Aeromexico to submit a complaint for the awful experience, not once did they apologize for an inconvenience and make matters worse they said it was my fault my tickets had been re-issued. The customer service woman explained that "I had not paid for a seat on that flight that I had only paid for a reservation" therefor making all of this my fault. This is one of many reasons Mexico is so corrupt.
Pros: Good service, the flight attendants are nice
Cons: Delayed about 50 mins I never had that problem with them
Pros: The staff were cheerful and helpful. I love the movie selection and the touch screen monitors on the seats. Comfortable. Smooth flight! No problems!
Pros: Actually, I was upgraded to business. So that alone made it pleasant. But the fact that the plane was new was also nice and the flight attendants were very friendly.
Cons: The plane didn’t have water in the bathrooms in the back of the plane so we had to use wet wipes to clean our hands afterwards. Entertainment system was slow. No complementary meals offered even though it was an international flight.
Cons: All was as good as expected
Cons: if the Monitor would work and not 1 hr late
Pros: I like the app to tell me where is my baggage. Thanks
Cons: More drinks, snacks
Pros: On time, crew was cheery!
Cons: One of my checked baggage was lost.
Pros: The on board crew were pleasant for the most part. It was a full flight so they were also working hard. Check-in was easy, and the gate area had plenty of space to wait to board. We did get some sort of unspecific voucher for something for the entertainment system not working... have to log onto their site to even find out what it's for.
Cons: Entertainment system didn't work, so luckily we had loaded up devices with stuff for the kids. We were hopeful that my son could watch a couple of movies, but they tried to reset it... at least we got a voucher. One seat back was missing the USB outlet and one didn't work in our row of three. Regular power (of which there are two... why don't the window seat get one?) was half working... so luckily everything was charged. The gate agent threatened to boot anyone off the plane to the next day if you tried to board before your zone was called... that seemed questionable.
Cons: My 5-hour flight was delayed 5 hours. Missed all my scheduled events. I had planned for up to 3 hours of issues (delays, traffic, luggage issues, etc.) and it was still not enough to allow me to make my meeting on time. Additionally, the in-flight entertainment system linked to my seat was defective and only provided sound in one ear.
Cons: I never got on that flight because the flight from Montreal to Toronto was delayed so I would have missed the connection. The flight from Montreal was late. I showed up a the airport three times before I got on a plane. Air Canada asked me to check in online but the system didn't work. Because of the storm, Air Canada couldn't even place me on hold so I had to go to the airport earlier in the day. When I complained about not being able to check in online, they asked gaslighted me and kept repeating that their system was "a great product" and that there was no way it didn't work. One person finally told me that it was because I had a pet in cabin. I could have saved a lot of frustration if someone had told me that. I also think that for a flight that left late and caused me to change plans and leave on a different day with another delayed flight because of the luggage conveyor belt that didn't work - which paralyzed an entire airport - they could have offered us a complimentary meal on the plane.
Pros: the best ever the asian male steward was excellent he made my 12 year old girl happy and special by treating her with efficient service when she ordered food and kind words
Pros: The crew was so nice and helpful. They are all wonderful people at LAX and Regina, SK.
Cons: The plane was hot and cramped. The air didn’t work right causing the flight to be warm and sweaty. My tray table was broken and wasn’t able to hold food and drinks flatly.
Pros: Size of seats and entertainment
Cons: Late leaving, slow baggage claim
Pros: I have never flown Air Canada before and it was one of the best airlines I have ever flown! Entertainment was great! The outlets were clutch. I got a sandwich and it was really delicious !
Cons: I didn't find anything I didn't like!
Cons: This review is about Air Canada from Los Angeles to Vancouver. Our flight was cancelled the flight for technical reason, without a notice. We found out when we got to the airport with four children. We were put on a later flight that also left Los Angeles later than the scheduled time. We arrived to Vancouver so late that we could not make the latest BC Ferry to Victoria that left at 9:00 pm. We lost our hotel reservation in Victoria. We were stranded in Vancouver till we could find a hotel that cost us an extra $600 (US dollars), an extra reservation for the ferry and lost a precious half a day of our vacation. When we complained about this wasted time and money Air Canada did not utter not even a clear simple apology. It offered a lousy discount on our next flight with the company, believing that we may ever use such an uncaring company
Pros: That even though there is a delay, we still made it around the same time
Cons: That there was a delay in the first place
Pros: Good leg room in coach
Cons: Flight was late leaving, the boarding process was messed up and could not understand the person doing the announcements (was speaking too fast)...
Pros: Great movie selection
Cons: Late departing and on arrival the ground crew wasn't available so we were stuck on the plane awaiting their arrival. I can't understand scheduling issues that end up leaving jets stranded.
Cons: Delayed by 2 hours, half and hour in the airport and another 1.5 hours on the tarmac (probably why I got sick just days after, sitting in the germ tube for that long) Seat did not recline, but was supposed to... No pretzels or peanuts offered like other airlines, just drinks Missed my connecting flight in LAX because of delay, but not after running frantically to my gate clear on the other side of LAX, customer service offered nothing to compensate for the flight we had just missed or any solutions for getting us home.
Pros: Pilot kept us up to date and apologized.
Cons: Other passengers could not make it through customs to the gate and needed to have their luggage removed from the plane. This delayed us and started a chain reaction that made us exit the plane 2 hours late.
Pros: friendly pilot
Cons: Delayed 25 minutes, and threatened to fly without 15 passengers due to strong headwinds and need to reduce weight. Never heard that one before.
Cons: After making if through a very busy customs and security line i make it to my gate only to find out that they lost my bag and they can't let me on my flight. I have been waiting in line for 3 hours to know what they are going to do to fix it and i'm still waiting.... i have flown with them before and it was fine but this is just ridiculous.
Pros: The flight itself was comfortable.
Cons: The flight came in 20 minutes late, and managed to leave 1 hour late -- I've never before seen a flight become even MORE late because of the boarding agent. There was no communication whatsoever. There was only one agent working the gate. When it was time for passengers who needed help boarding, he took them back one at a time, leaving the gate completely unstaffed. When he came back, he strolled like there was no urgency whatsoever. Every other airline I'm on tries to speed up boarding if the plane is already late. I was amazed that they didn't even add a second agent to the gate.
Pros: The plane was on time, boarding was orderly and smooth, service was excellent, and they did a good job on the weather. As a pilot, I would rate it an all around excellent flight.
Cons: flight attendant burned my stomach and belly ,she fck lazy gave me and put a broken cup of hot tea into another good cup instead of threw that broken cup away and should give me only one good tea cup , so the fluid drained out between two cup, and fck burned me . How the stupid she is !!! After that they didn't come to ask me anything until i come to show them and complained , and requested a report. I got a picture and all evidence to show .i swore that its fck hot and burned me too...ooo....bad !!
Cons: Air Canada failed to transfer my bag from flight 1 to connecting flight 2. This not only happened to me but to other people traveling on the same connecting flight as well. My bag was delivered later then the promised time, it was also returned damaged. It is now almost one week since I have taken my flight and I am unable to process a claim because they have not updated my file via their Bag Tracer program. It is clear that they still have a lot of work to do to be considered a real commercial air line company
Cons: Air canada canceled the direct flight from Calgary to LA as I booked. The replaced flight is indirect one via veccover. I end up needed get up in dark driving from lake Louise to Calgary to catch the flight and got home after 13 hours in total. The reason of the calculation was no enough customer and there was no compensation being offered.
Pros: Nice plane on short flight. Why can't they use the nice planes on the long haul flights?
Cons: We sat in the back rows of the plane so it was hours before we were even offered water and by the time they finally got to us there was no food to PURCHASE. Bad enough we were not fed on this long flight but there wasn't even anything to purchase. By the time they FINALLY got to us to provide us something to drink, they came through wanting to take it from us. I was VERY disappointed with this leg of the trip as it was not at all what we have experienced on the first leg of this very long day of flying. There was no time between transfers to use the restroom, let alone buy food, had we known.
Cons: Air Canada has to know that generally, the flight from Toronto to LA would be bumpy. Even if they did not know, the weather forecast can tell them that. Problem is that they always SELL the food first, before serving the customers the much needed drinks for hydration. That is a pathetic service attitude. "We will sell first, and only if time left, we will serve free drinks." That stinks!! I even saw them some kids, who wanted to get to their seat (from bathroom trip), sending to wait near bathroom because the food cart they were selling from was in the way. This kind of customer hostility to kids is unforeseen.
Pros: They didnt loose my luggage this time.
Cons: do your self a favor and find a different airline. When i got home and talked to others about my travels the said " what did you expect, i wont fly air canada" I wish i would have know before i booked my flight.
Pros: Boarding was relatively painless. Flight was on time. What i didnt like was the crew. The flight from Toronto to Los Angeles was five hours. They had the fasten seat belts light on the entire trip because they said the turbulence was bad. I have been on alot of flights and let me tell you that the turbulence was not bad at all. After three hours prople decided enough was enough and started going to the restroom. The crew would get all bent out of shape and get on the PA yo please stay in your seats and not use the restrooms at this time. Really!! Well that didnt happen. The only thing they give you is one free drink. No penuts, cookies or pretzels. If you want food you have to pay for it. I sat by the window and my window was all greasy. I couldent really see out of it. I did use the rest room and it was pretty clean.
Cons: Flight was on time and the restroom was clean
Pros: The flight was pretty good. The flight attendants were very nice. The seats are pretty roomy and Im about 6'3. The seat backs have a nice screen and a usb port as well as a standard electrical plug.
Cons: Checking in was terrible there and back. On the way to vancouver we showed up 2 hours early but the computers went out about 20 minutes after we arrived and stayed off till after our flight. No apologies, no responsibilities taken. That day was part of our small vacation. We got put on standby for the next flight 7 hours later. My family layed around the terminal without 100% surety that we'd get the next flight. We did but they split us up. I switched seats with someone and we all sat in the very rear seat of the plane, which was hard on my long legs and just added to a terrible experience. Ruined a whole day of vacation. Coming back the check in was just rudeness. A stark difference from the flight itself.
Pros: Customer service was bad. I had to wait long line to check in bags. they took like 20 minutes to handle one transaction. I had to line up some where else to pay cash for my baggage after I checked in my bags. When I lined up somewhere else, a lady told me her computer was down and her printer was not working and told me to go to the next line. I lined up and waited for 20 minutes on the next line. after she finished, she told me to wait for one minute. I told her i can't wait or i would be late for the flight. she helped me and when i realized if i lined at immigration i would miss the flight. i was smart enough to ask for passengers in front of the line to let me cut. i was lucky enough they let me and i made it through.
Pros: The crew was friendly.
Cons: I hate the new policy where you have to pay extra to reserve any seat whatsoever. I got stuck in the emergency exit row, with no right arm rest, which made the flight very uncomfortable. My earbuds supplied by air canada were of the poorest quality, and I could barely hear the movie. Finally, when it was time to order food, there were hot meals listed on the menu, but the flight crew had to check to see if they were available.
Pros: Nothing fantastic but it was a good flight even after being delayed a while. Our plane had something wrong so they took us off the plane and we had to wait until they found a new plane for us, thank goodness we were in Canada at the hub where there must've been extra planes.
Cons: I could not understand one word the stewardess said. I'm not sure if it was an accent thing or a speak too fast too close to the microphone thing but had it been an important message I wouldn't have made it. The music on the entertainment
Pros: There was a decent selection of in flight movies
Cons: -the aux plug for the headphones wasn't working properly. Resulting in me having to hold the headphones in place the entire flight -the first time the attendant went by with the food selections for purchase she walked right past me and went on to run out of food by the time I finally got her attention. -I had to ask the people behind me several times to please stop their child from kicking the back of my seat. Although the attendant made eye contact me one of the times she made no intervention on my behalf. - my return flight was in short: neglectful and arduous. I probably wouldn't recommend Air Canada after a flight like that.
Pros: Clean aircraft.
Cons: Seats being marked @ $ 16 and $42 upto 24 hours before flight
Pros: Safe landing, excellent flight steward.
Cons: We checked in 2.5 hrs before our flight but this was not early enough to guarantee our seats, and we were put on standby. That was a bummer. I still have this old-fashioned notion that paying in full for the seat was the guarantee for the seats. The A/C was broken during initial taxi and takeoff. The flight was delayed 30 minutes.
Pros: Crew was nice
Cons: Air Canada lost my luggage, didn't get it back for about a week after I came home.
Pros: Good movie selections and a personal screen as opposed to needing to use a personal device.
Cons: It was much warmer in the middle of the plane than towards the front of the plane. I had requested the assistance of the crew several times by pushing the button [which lit up the light above my seat] but there was never a response. Only when they passed by my seat would I be able to get their attention by flagging them down. My seat was broken and trouble shooting was not an option for the crew.
Pros: We arrived nearly on time.
Cons: They changed our gate three times and boarding was inefficient (it took them almost an hour to load a small plane) and led to a late takeoff. The customs process was ridiculous. Crew did not seem to care. No food was provided on a 6 hour flight that boarded at 6pm. Most people would not have thought that they needed to eat dinner before the flight. You had the option of purchasing snacks. The people in the rear of the plan did not receive the honor of buying snacks (or even getting a cup of water) until 3 or 4 hours into the flight. Uncomfortable seats. Avoid Air Canada until they get their act together or they lower their prices to reflect their new status as a discount airline.
Pros: Safe and on time. I liked the opportunity to check in my carry on luggage.
Cons: TV's did not work and the flight attendant bumped into me every time she walked down the aisle. Earphone plugs did not function properly. Outlet to charge my phone was missing.
Cons: Not serving a meal on a 5 1/2 hour transcontinental flight is unacceptable. Just because you can get away with it doesn't make it good policy.
Pros: Despite departing late we made it relatively on time
Cons: My screen didn't work. The outlet in the seat was also broken. The connection to the Internet was weak and there was a lot of turbulence.
Pros: Nothing. The experience was a headache.
Cons: Layover that was booked through KAYAK was already 9 hours long. I was fine and willing to accept that for the lower cost. Flight then gets delayed from 8:00 to 9:00 PM, okay, that's fine. Then flight gets delayed from 9:00 to 12:00. This forces me to miss my hotel reservation in LAX, This was one of the worst flying experiences I've ever dealt with. Then the airline doesn't even have the decency to give me a pillow because I was sitting in coach. If this is what airlines are becoming, i can't wait for the hyperloop one to force them into bankruptcy. The lack of respect for their paying customers is asinine.
Pros: I had a wonderful experience with the crew on broad. The pilot was amazing. The cabin Attendent in first class was very lovely and sweet. She was the reason for my nice experience since I had a horrible time with the gate staff.
Cons: I had a horrible time with the gate staff. They made me check my bag at the gate even though it fits in the overhead bin. I did three flight with air canada prior to this flight with the same carryon. I didn't appreciate the ladies attitude. She said I don't care who or what class you fly so took my roller and tagged it. Then she let the guy next to me get on with his bigger roller only because he was first class. I had to upgrade myself to first class to keep my roller on me. I had things that I couldn't part from my carry on. Cost me $500 US dollar and then she said to me. What ever thrills you. Wow. I am star alliance gold with two airlines and I have never ever been treated this way ever. I will never take air canada ever again. The 1800 customer service isn't any better.
Cons: Entertainment system was not working and in one of our seats the Audio was not working
Pros: No food offered on a 6 hour flight, but nice flight crew and good entertainment system.
Airlines flying from Winnipeg to Los Angeles have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Winnipeg to Los Angeles
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Los Angeles (LAX)United States