|Flights Arrive in||Los Angeles|
|Flights Depart from||Canada|
|Airlines||Major Airline, United Airlines, WestJet, Alaska Airlines, Delta, Air New Zealand, Virgin Australia, Frontier, American Airlines, Air Canada|
Pros: Seats were very comfortable in first class. Very happy with that experience for short haul flight. Enjoyed the service. Flight attendant checked on me multiple times and offered beverages.
Cons: Snack/food choices.
Cons: Crew was late. Delayed the flight by 45 minutes.
Cons: Plane delayed to gate from hangar for mechanical. Flight never took off b/c the mechanical issues couldn’t be resolved; no other planes available. My trip postponed a full day, causing me to lose $500. Really poor to arrive at an airport before 6am and not fly for another 24hrs.
Pros: Landed on time
Cons: Staff. Boarding. Fellow Passengers.
Pros: Crew was nice; not out of their way, though.
Cons: Food, movies, space
Cons: Generally announcemect is too fast and not clear, especially the boarding anouncement regarding the order of boarding is not clear. Please be more considerate for the aged and hard of hearing, infrequent traveller.
Pros: The plane was nice and the pilots also cared about being on time.
Cons: A couple checked their bags and for some reason ended up not flying with us. So the airline staff spent an hour searching for the bags and delaying the flight as everyone sat on board the plane. No entertainment was available on the plane and the flight attendants were also quite rude. This review is coming from someone who rarely complains or gets mad. If you have the opportunity to fly another airline, I would recommend it.
Pros: online checkin, fast boarding (a total of only 27 passengers undoubtedly made boarding much quicker), had extra space due to the sparse flight; smooth flight, good refreshments, pilot did a good job of keeping us updated on runway/gate status
Cons: on board crew didn't seem interested; empty cup was never picked up; upon leaving the aircraft (after a 30 minute delay due to a problem at our gate) none of the crew said as much as goodbye or thanks. I know it was a late flight with very few passengers, many of whom may have slept, but as such I thought the crew should have been more attentive and friendly at departure. A disappointing experience.
Pros: Uncomfortable, babies crying. Flight attendants disappeared after first drinks. No offers of head phones, snacks etc Delta Flight from Tampa to Minneapolis was excellent
Cons: Mentioned above
Pros: The flight attendants smiled from the moment we stepped on the plane until we stepped off. The flight was over 4 hrs long so that says a lot!I would like to especially mention Paula who went out of her way to make me comfortable. Also we were in the exit row so of course we had tons of leg room.
Cons: There was a lavatory directly across the aisle from me
Pros: Crew great. Leg room better then I have seen on other flights.
Cons: Can we go back to the virgin way!!!! Charge me more in the overall price for a seat. It feels like such a scam. I booked with my boyfriend and I can’t pick seats. Then when we get to airport I have a seat but he doesn’t. Then we don’t sit together. With United if you have the card you can pick.
Pros: The crew was great.
Cons: Old plane with very poorly cushioned seats. no entertainment. charges for everything.
Pros: I missed my flight.
Cons: Help me get my money back for a miss understanding
Cons: The seats are not very comfortable for such a long flight
Pros: Direct flight
Cons: No cell charger. The return policy should match swa, I'll never prefer delta until the return policy matches swa. No fees. Credits can be split between flights. One year to use credit.
Pros: The ctew was awesome, super sweet and very acomodating
Cons: Its a flight to WV (my birth place).... it is what it is... smll planes, tight quarters and people who don’t get any of that and are not happy anout any of it
Pros: I liked the touch screen displays in each headrest. Seats and leg room comfortable
Cons: Boarding was somewhat unorganized
Pros: Crew was very nice
Cons: Foot rest and seat recline was broken. Food was also just okay.
Pros: Best inflight experience on economy!
Pros: The plane, seat, food, amenities, staff, etc were all world class
Cons: LAX immigration is a nightmare but not NZ fault.
Pros: Amazing airline and seem less travel
Pros: I had to us the wheel chair And they were all GREAT I was by my self
Cons: Right now I can't think of any thing
Pros: The crew were excelent.
Cons: There was no in flight entertainment & my seat would not lay back.
Pros: Crew very helpful, friendly, and profession,
Cons: I don't like the delay at Boarding and staying so long time at Aircraft before taking off
Pros: Flight was on time, no charge for checked baggage, a sandwich and juice were served, and it was all for the price of a budget carrier.
Cons: In flight entertainment system was not working. Then again, who expected an in-flight entertainment system at this price point?!
Pros: Great, love the ATRs
Cons: More softer seats More entertainment with closed caption
Cons: Customer service
Pros: Crew was very nice and welcoming.
Cons: Seats very uncomfortable and tight, and you can’t even get a soda without paying $3. No in flight entertainment which didn’t matter much to me but other people I’m sure would have liked something for a 2 + hour flight.
Pros: The flight was fine and the crew were nice.
Cons: Gate agent was too much. A family had not been required to pay for carry ons on their outbound trip but she required them to pay $250. English was not their primary language. The mother apparently swore in Spanish- agent threatened to call police. Disagreed with FA, kicked off family.
Pros: Good service
Cons: Entertainment and better seats
Pros: Yes the crew was very friendly and the seats were very roomy.
Cons: The bad thing was our flight got delayed 5 hours and we didn’t get into Tampa until 1145 pm. Waiting around the airport that long was very tiring.
Pros: I liked the ability to choose my meal ahead of time.
Cons: Pre-boarding drinks could have been offered to all business class customers, but again, the flight attendants with American aren’t as customer service oriented as those from Delta.
Pros: The crew was good
Cons: More space in coach between seats
Cons: When I made the reservation the code indicated that we would be able to purchase food on the flight. When I asked, the flight attendant said, nope, only choice is a pack of two cookies. We were starving on the 3.5 hour flight.
Cons: Nothing the flight was great and very fast.
Pros: Crew was very friendly
Cons: Seats were extremely uncomfortable, and hurt my back very much.
Cons: improve the accompaniment of the drink
Pros: Crew was great. Especially Reagan
Cons: Poor choice of movies
Pros: Flight itself was great but we waited 1.5 hours in Toronto on the tarmac waiting for a gate to clear. Unacceptable
Pros: Aair Canada rouge seems to ne a plane for cattle. Too tight
Cons: Human space between seats
Pros: Good movie selection, crew was nice
Cons: Didn’t wake me for breakfast, my headphone jack didn’t work so I had no entertainment, flight was delayed 2 hours sitting on the tarmac without explanation
Pros: Flight attendants were very friendly.
Pros: Crew was great.
Pros: The seat get’s bit hard after 14 hours.
Cons: The food was ok but not great
Cons: I had window seats on all flights and was boarded after those in middle/aisle seats 3 out of 4 times. Less legroom in the cheap seats. High whining pitch on speaker during announcements on last leg.
Pros: WiFi and Entertainment
Cons: If it had left on time Waited 3 hours at the airport
Pros: Delta in flight entertainment is great.
Cons: Always delayed.
Cons: Great flight. On time and friendly staff.
Pros: The crew was very good. So was the food.
Cons: The flight was 1 hour delayed
Pros: The care and good food was much appreciated. There were plenty of excellent movies to watch to make the time pass in an enjoyable way.
Pros: Super friendly, fun crew!
Pros: Lots of room- great aircraft
Pros: Good crew.
Cons: My tv screen was not working. I did not have anything to watch my entire 6 hours flight from Toronto to San Jose California. My connecting flight/airline was changed on the day of my flight. Not really a problem as the time was the same.
Pros: Seats comfy, crew excellent
Pros: Trash flight . Took to long to let me off
Cons: Rude people
Pros: Accurate arrival time
Pros: The crew was very good. So was the food.
Cons: The flight was 1 hour delayed
Cons: Took off late. Other than that very comfortable and great experience
Pros: We landed 45 minutes ahead of schedule.
Cons: Boarding was rushed and we left the gate late.
Cons: If there could have been some sort of services to take travelers to their connecting flight, for cases of really short time window of course, it’d be extremely helpful.
Cons: Nothing extra but great crew. The seats on the new plane barely recline so that’s a bit annoying but overall a good experience for an airline that doesn’t have the best reputation
Pros: ANA Chicago to Tokyo was so awesome. Crew is super courteous and polite. Food is good even economy class. Good headphones were already in front of the seats. ANA is the one that you want to fly!
Cons: Choices of TV selection
Cons: Longer seat belts
Cons: If they had veggie options or any options for food when they arrived to my seat
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