Daily cleaning, installation of cabin HEPA filters on flights from Wisconsin to Kahului
|August||Best time to beat the crowds with an average 2% drop in price.|
|December||Most popular time to fly with an average 6% increase in price.|
Average price round-trip
|$471||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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Scores according to KAYAK customer reviews
Pros: "Alley to pre-board because of tailbone fracture."
Cons: "Landed in a peanut free section, and couldn’t eat our PB&J sandwiches at our seats We brought for lunch."
Pros: "No a full flight lot o room. Crew was great. Seats were so-so. Good leg room but afte5 5 hours hurts the backside."
Cons: "No being able to watch a movie because the app download prior to take off is in fine print so.. now they get to charge 10 bucks to rent there movie watcher screen."
Pros: "Not much"
Cons: "Just about everything"
Pros: "The movie selections,keep me occupied"
Cons: "The constant walking,was way too much,sure folks walk up and down aisle for restroom breaks,but this guy across stood in aisle forever with his butt facing me,smh,never saw so much up&down before,zouks I sat with an ansy toddler"
Pros: "Very friendly professional crew. Crew members recognized our 50th wedding anniversary vacation with a complimentary tablet for entertainment plus wine and champagne!!!"
Pros: "Great crew, at the gate and onboard."
Cons: "The $8.50 I spent for the ono bowl was a train wreck. Not seasonsed. The sauce was congealed. Pretty much inedible Sad when everything else was superior."
Pros: "Got an exit seat so I had some leg room."
Cons: "Too much carry on luggage. It’s out of hand and to the point of being ridiculous. No one is really enforcing size restrictions. Slows everything down."
Pros: "A few extra seats available allowed me to move to the window Crew was great, pilot was great, flight was smooth"
Cons: "Had to watch movies on my cell. I love the screens in the Headrest. But it was all good"
Cons: "Slowest boarding process of my 3 Alaska flights today"
Pros: "We were completely surrounded by parents with toddler. The tots were crying and one was screaming. The flight attendants brought ear plugs. We waited for the bar service. The planes was clean, new with WiFi hookups. Leg room is a thing of the past. I am glad to be thin and limber. The cheese plate was reportedly delicious."
Cons: "Being in a sea of crying babies. I would have preferred some space away from the noise."
Pros: "Crew were attentive and professional but very friendly and appeared to genuinely enjoy interacting with passenger - something you don’t always see on airlines."
Cons: "Seats are a little worn but honestly, we boarded a flight that was half empty and each had a row to ourselves so really have nothing to complain about."
Pros: "Quick and efficient. The crew was very attentive to customer needs. There was an infant on board and I saw them helping the mother with the infant."
Cons: "None at this time."
Pros: "Stewardess' we're very friendly."
Pros: "Alaska has great crews, always willing to assist passengers with their needs."
Cons: "As with most airlines today the seats are tight and uncomfortable in standard class."
Pros: "all processes were smooth, boarding, luggage"
Pros: "I have to use a wheelchair and the porters in San Diego are top notch."
Cons: "The trays were not cleaned."
Pros: "Drinks were complimentary once the flight finally got underway. The staff were lovely despite being exhausted and frustrated."
Cons: "The flight was turned back due to an officer’s medical concern. The individual was standing in the gangway laughing and looking healthy while the passengers had to debark the plane and wait for 2 more hours before resuming the flight to Hawaii. When we arrived the majority of shops were closed; it was 7 hours late. Alaska offered a $200 voucher to make up for this."
Pros: "Free WiFi movies & text. Mai Tai on end of trip"
Cons: "Crowded seats & isle. Noisey cabin. Can not hear PA system Checked in on web site but on arrival to airport our seats were rearranged overnight But corrected without major irritation!!!"
Pros: "The onboard crew and ground staff at counters."
Cons: "No international entertainment and food in the spread. With changing times this is important."
Pros: "Great food. Excellent flight attendants."
Cons: "Rough ride."
Pros: "The service the last time I called"
Pros: "Travel time, good flt crew and flt."
Cons: "Seats were to short"
Pros: "The hand held pc's loaded with movies was very cool. The crew was exceptional The sequence of the meal service was very good"
Cons: "The first class seats were not very comfortable, have traveled on various competitors in first and these seat were the first to cause me shoulder and neck discomfort (note this is the first time that Ive traveled in first on AS) The lunch main meal meat were over done, my wife had the chicken and I the pork both were dry as a desert."
Pros: "We didn't crash."
Cons: "Cheap seats, food, everything we mediocre..."
Pros: "Everyone was very nice. The check in at Milwaukee was great. They were very pleasant even at that time of day. Janet Kelly"
Pros: "flight was good and on time"
Cons: "in flight entertainment ok but cant use it with out apps that you cant"
Pros: "Comfort,service , and plane all great !"
Pros: "The boarding process was unhurried and they offered free checked bags to keep the overhead storage from overflowing."
Cons: "The noise level in the cabin was high. I'm glad that I have Bose noise-cancelling headphones."
Pros: "efficient boarding"
Cons: "not readily providing pens to fill out declaration forms. felt pressure to ask someone else for a pen to fill out form. It is airline requirement so it shouldn't be passenger's responsibility to find a pen. if a problem for airlines then they should takecare of the requirement at gate when there is time and they could easily provide the pens."
Pros: "Friendly service. Someone answers the phone. People available in the airport to talk to. Great flight attendants, frequently checking on you. Love the tablets for movies etc to pass the time."
Cons: "Seat space larger than most, but still tight."
Cons: "The whole boarding process by the time my group was boarded there was no overhead bin space for either my wife's or mine one carry on piece. The flight amendments did nothing to try and help me find room for any of them even though there were coats backpacks and purses filling the overhead bins. So we had to ride with both our carryon jammed under our seats and no legroom for 5 plus hours. Miserable never again!"
Pros: "Good flight, attendants were great! I would definitely fly Alaska Airlines again! :)"
Pros: "Our ticket handler at Alaska Airlines ( Sep 21- SMF Airport) was the most helpful and patient person we have ever encountered! The tickets we had purchased through Kayak were charged but not booked. Juan did everything in his power to get us on that flight. And when the kayak company failed to book in time Juan got us on the next available flight, being to sure to find us the best price and a direct flight, versus the one we had booked earlier. Over all Alaska Airlines will be the standard my future experiences will be based off of if I am unable to travel through them"
Pros: "Same as above"
Cons: "Same as above"
Pros: "It was fast and friendly. They took a lot of guesswork out and made us feel safe."
Cons: "The planes were a bit small for flying 6+ hours. I started getting restless at having to sit in the same position for that long."
Pros: "On time"
Cons: "Not enough freebies"
Pros: "Our flight attendant was absolutely precious!! Complimentary Mai-Tai was good!"
Cons: "Fruit and cheese plate seems like it was sitting out a bit. The cheese looked slightly dried and cracked."
Pros: "On time nice crew"
Cons: "Not being able to fly first class"
Cons: "Charging for food is lame."
Cons: "Had to pay for food and entertainment."
Pros: "Every single person I encountered on this flight was so friendly, offered assistance, and had a smile. Even the pilot thanked us (in person not just overhead on the speakers) for flying with them! It was one of my most enjoy flights. 3 rounds of beverage service!"
Pros: "noting they suck"
Cons: "they where late taking off because one of there stewardess was late one hour ....HORRIBLE SERVICE....."
Pros: "It was pretty good. This was my first Alaska Airlines flight. Seattle to Maui was better than Newark to Seattle. First flight was uncomfortable. Seat did not recline. Didn't try the food. I took Virgin to Newark from Maui, and Alaska on return. I had high expectations from Virgin, but I liked Alaska better."
Pros: "The flight attendants were light hearted, engaging, and very funny"
Cons: "Everything was good. Had the extra legroom which made it very comfortable on the long flight"
Pros: "The crew and boarding process were great! I hope that the crew is paid a decent wage and that not too much of the profit is going into the pockets of the owners/CEO/share holders."
Cons: "Very small space, and I am a fairly small person; no screens; poor selection of food; pocket on back of chair in front of seat was too small and netting too loose to practically use for anything."
Cons: "Had to purchase second ticket because my wife and I couldn't get thru TSA. Name on boarding pass didnt match my wife's licence. Married vs maiden name. Alaska could change boarding pass. Passed the buck to kayak. Spent 1 hour on phone and was unable to do anything. Had to buy a separate ticket, last minute, for my wife and barely made the flight."
Pros: "Getting off the Plane."
Cons: "There were not enough Breakfast meals, and I could not eat anything that WAS available... You should have At Least enough of the Daily meal, or whatever you call it, for all the passengers... especially at Breakfast.... everybody wants Breakfast. AND... maybe try not to sit single adults in the middle of 3 screaming toddlers. I hate kids. and that was REALLY ANNOYING. - and I was not allowed to move due to the Load Weight so... It pretty much all sucked. and then - & I know this is out of your hands - but this was all n top of bad turbulance... Worst Flight I hve ever been on, and I am a Travel agent, and practically grew up on Airplanes."
Pros: "I fly this route regularly and Alaska is my first choice - the service is good, and everyone gets a celebratory drink prior to landing in the Islands. I will often upgrade to 1st class, and that is so worth it. I arrive at my destination after 5 hours feeling relaxed and able to jump right into the new environment."
Cons: "In 1st class - no complaints whatsoever. In coach - the usual: seats small, cramped, packed in with hundreds of other human beings, just waiting for it to be over. What a difference between the two!"
Pros: "Only good thing was the in flight services. The flight attendant was very busy making sure we had drinks or food available"
Cons: "Tight fit in the cabin area, limited restrooms onboard"
Pros: "Very punctual! We arrived on the exactly time as estimated."
Cons: "Very poor snack options"
Pros: "Most humorous crew I have had in a long time. Had regular beverage service, coffee service and a water service!"
Cons: "I can’t think of a thing."
Pros: "Good flight"
Cons: "Delayed for an hour because of changing tire"
Pros: "The crew was absolutely amazing. I was HORRIBLY ILL the entire 6.5hour flight, vomiting LITERALLY every 15minutes in the bathroom. They took care of me in every way possible. You have no idea how THANKFUL I WAS AND AM FOR THEM. SO MUCH ALOHA FROM HAWAII, best flight crew EVER!!! PLEASE reward them"
Cons: "If I wasn't deathly ill right before I had to get on the flight!"
Pros: "Reliable Airline - on time - kept up to date on flight timing - Great crews. Good stuff."
Cons: "Good stuff."
Pros: "The crew was amazing! They were all so nice and helpful"
Cons: "The WiFi didn’t work"
Pros: "comfort plus really makes a difference"
Cons: "include at least 1 checked back with comfort plus or some kind of discount."
Cons: "Delayed 2 hours, huge inconvenience"
Pros: "Crew was great, comfortable and clean"
Cons: "One plane didn't have TV screens on the backs of the seats, which would have been nice for the 1 hr 45 min flight"
Cons: "Unacceptable delays"
Pros: "Very bad crew. Seats very uncomfortable"
Cons: "Crew could have been better"
Pros: "Boarding was easy, plane clean, snacks good."
Cons: "Small plane but that’s not really fixable"
Cons: "Waited in the runway and then taxied forever"
Pros: "Quick flight"
Pros: "Very short flight. Not much to say"
Cons: "Not much to say"
Cons: "Why use old planes for such a long flight? Toilet overflowed, poor quality tv, and only peanuts?"
Pros: "Everything on time, friendly and helpful attendants"
Cons: "Why does boarding have to happen with several other flights, gets confusing. Have other flights board at a different time or from another gate far away so customers don't get confused"
Pros: "Original flight delayed by more than 2 hours. Rescheduled and got to Bos with a layover"
Cons: "Delta rescheduled me automatically and I woudl not have found out if I did not call their re-booking center."
Pros: "Clean plane with nice navigable entertainment."
Cons: "Crew was chatty with each other & joking with one another but almost rude about serving us. Ran out of sandwiches for purchase at lunch flight & simply threw snacks at us. Made “ exhausted” comment about getting a lime wedge for a margarita & then went to rear of plane to chat with other flight attendents. Worse, we booked with kayak, but actually the delta/ Aeromexico flight was booked with vayama. When one flight changed departure time, we no longer had our great pre-selected seats & couldn’t check in online. We had to work it out with delta & then aero Mexico t. After 30 min on the phone we got the last 3 bavk row seats near the toilets & cackling, aging flight attendants. No reclining or real food made for a lousy 3 1/2 hr lunch flight. No apologies, smiles of sympathy. Just snacks tossed our way"
Pros: "Delta personel were wonderful and helpful both flights"
Cons: "Flights were continually changed both on route to Cancun and on the way back"
Cons: "No offers of sandwiches on a 4 hour flight. Smooth flight - very good crew."
Pros: "ATL based crew was great. Exit row extra room as promised"
Cons: "Cheese snack purchased was not up to par. Grapes soft, almonds mealy and cheese dried out. Disappointing. New faster Wi-Fi was intermittent at best. Down for long stretches."
Cons: "App did not work for entertainment."
Cons: "I never got to Cabo. It took 2 hours for Delta to de-ice the plane in Milwaukee. Because of the long delay we missed the flight to Cabo. We asked Delta to book us on another flight to get us to Cabo today, Delta reps said nothing was available. Delta gave us a discounted coupon for a hotel in Atlanta and rebooked us on a flight to Cabo tomorrow."
Pros: "The snack was nice."
Pros: "Everyone did try to be helpful but it seems that no one at Delta really knew anything that was going on today"
Cons: "The fact that I missed yet another connection because of a Delta issue. The difference is that this time there was not another connection for me to go to and I was told I would be provided a hotel in Atlanta which was not the case. I had to transfer to a flight 2 hrs away from my home only to still be on the floor of Atl airport because they are unable to appropriately de-ice planes."
Pros: "I asked for a change of seat at the gate and was given it. It really made a difference to be at the window."
Pros: "The flight was on time."
Cons: "This was an almost 6 hour long flight, LAX to OGG. The aircraft was older and for a 6 hour flight, they really should use a bigger and newer aircraft. The entertainment systems on the back of the seat worked sporadically and the PA system was too loud and every time the PA system was used while we had our headsets on, it was excruciating We had no warning in order to remove our headsets before it blasted into our ears. We were amazed that after paying a considerable sum for our tickets and being in the air for 6 hours, there was limited meal service and we were required to purchase a sandwich in order to eat. I fly Delta frequently and this was by far the worse flight I can remember."
Pros: "Online app to watch movies made the trip fly by. Pun intended"
Pros: "Friendly staff staff, smooth boarding experience, DC+ positive experience"
Cons: "757-200 outdated for having spent 10 hours on that same plane (stop but no plane change) having flown shorter haul flights on many updated 757 was disappointing."
Pros: "Boarding was good, crew was friendly and we were on time."
Pros: "The baby"
Pros: "I LOVED the 2 seater plane, so comfortable traveling with a companion and not having the third person."
Cons: "Boarding. It seems that it would be smarter to board from the back forward. I didn't have any food so I rated that wrong. Maybe add an N/A to the survey."
Pros: "Nice plane, smooth flight, flight was on time in spite of the disaster in Houston."
Cons: "There was food listed in the book but it was never offered. On a 4 hour flight, this is too long! Wifi was broken...I bought a $20 pair of earbuds in the airport specifically to watch movies and was never able to use them."
Pros: "Early boarding for family. Flight crew was decent"
Cons: "Super cramped seats. Entertainment system was broken. Only small snacks and drinks for a 5.5 hour flight"
Pros: "The staff was very helpful and kind."
Cons: "The wifi did not work, my seatbelt was literally broken/unattached, they had no coffee. This may seem minor to some but when you are at the airport at 4 a.m with a child you don't expect all yhese things to happen."
Pros: "It was quick and on time relatively smooth flights with little turbulance."
Cons: "Economy seats are too small you literally can't move your elbow without hitting the person next to you. And there was no point at which we weren't all touching legs."
Pros: "On Time"
Pros: "The plane was not so new or good"
Cons: "The plane and the atention"
Cons: "Late taking off"
Pros: "Quick, efficient boarding. Good crew. Comfortable seats. On schedule."
Cons: "Board the back of the plane first"
Pros: "On board crew was helpful and polite considwring our circumstances."
Cons: "Our flight was delayed 3xs (non weather) they said we would miss our connection (I didn't think we would) THEY rebooked a later flight. Of course we landed in time for our original flight. They refused to let us back on our original flight. Put me in touch w/ the help desk who after talking in circles admitted it was their mistake but he had no authority to help. FINAlly & only because others missed their flight we were given the option to go. Crew misplaced our luggage and sent it on a flight we were never supposed to be on, and the bad experience with delays of hours on end continued coming home. (Mechanimal non weather) WE WILL NEVER FLY DELTA AGAIN!"
Pros: "Seating was nice...comfortable. Lighting was good, captain wasn't too chatty :)"
Cons: "This flight attendant was just terrible. Wish I could remember her name for this review... She had about half of the First Class cabin offended as soon as meals started getting served - I didn't see ANYONE around me that got what they asked for, and then when people stated the issue, she didn't respond very well. I tried to take things in stride (first world problems?) but it is a bummer to pay extra for the first class treatment and then to not have that great experience, especially on back to back 5ish hour flights."
Pros: "The crew, as always, were fantastic."
Cons: "Being delayed for hours because of bad weather 5 days ago is unfathomable. Delta needs to fix the IT scheduling issues causing the frequent delays."
Pros: "Ease in finding another connecting flight get to Miami when our connection was delayed."
Cons: "Time between connection should be 2+ hours"
Pros: "Crew was very nice"
Cons: "The flight was delayed leaving and arriving, but that's the nature of the beast"
Pros: "All 4 legs of our flight were right on time, and the planes appeared to be clean."
Cons: "Paying first class fare buys a couple of additional inches of space, but nothing more. There's nothing really first class about it."
Cons: "There were too many people on the flight. The middle seat was occupied."
Cons: "I’m tall. And there is no room to put my legs or my arms."
Pros: "A very pleasant experience, nice crew."
Cons: "Faster baggage pickup at DFW"
Pros: "Not a lot"
Cons: "Email flat attend it was very rude to a handicapped gentleman."
Pros: "Pilot was awesome. Beautiful landing. Got us there safely."
Pros: "goog seats and comfortables"
Cons: "food, please!"
Pros: "The crew on the plane were great but even better was the women at the counter in terminal. She was amazing at getting everyone rerouted to their destinations"
Cons: "The WiFi was broken. the plane needed to be inspected and it took 2 attempts to get paperwork right and there was no inspector on the ground. 3 hours later after sitting on the plane for an hour with no food or drinks. If people have waited that long for one of your flights, give them a little food"
Pros: "Boarding was quick"
Cons: "Power in the airplane to charge phones. A form of entertainment would have been nice"
Cons: "Never made it. Stranded at LAX."
Cons: "Staff friendliness. Not forever late. Not losing kids stroller"
Pros: "The flight attendant gave me a whole can of Diet Coke (I didn’t ask for it)"
Cons: "Seat number is crazy. ACDF. How about ABCD..."
Pros: "Direct flight"
Cons: "Our flight was delayed for two hours because of a mechanical issue. When we reached Savannah we had to wait to get to a gate to get off the plane."
Pros: "Crew on board was nice."
Cons: "Boarding was very unorganized. I thought families traveling with kids would get priority boarding before main cabin."
Cons: "Seats are small but I understand why just dont like it."
Cons: "2 hour delays on both flights of a round trip"
Cons: "My flight from Madison to Chicago got cancelled and I had to drive for three hors to get to o’ Hare."
Cons: "Crew very good"
Pros: "The gate crew and flight crew took extra care of my wife, who has MS and related difficulty walking. They showed great care - very friendly and professional. Pleasant experience all the way through."
Cons: "Seats were a little close together, so my knees were always touching the seat in front of me. Not terrible, but not ideal. I'm 6'1" and my legs are a bit long."
Pros: "Loved being able to watch new release movies and many different tv showed plus being able to listen to music thought the flight."
Cons: "Didn't like sitting in the emergency exit row next to the bathroom. Everyone uses it to stretch their legs and they end up standing on top of you most of the flight."
Cons: "MY LUGGAGE GOT TRANSFERED TO CHICAGO INSTEAD OF MINNEAPOLIS IN WASHINGTON"
Pros: "The plane was comfortable, and the stewardesses were friendly. The plane was not full, so it was easy to get board and deboard, the toilets were clean with no lines, and the entertainment was top notch."
Pros: "You get what you pay for. I don’t recall the fair but this was a bargain and we were safe."
Cons: "Not enough water served. More snacks please"
Pros: "Ummmm the only thing I like is we landed in Maui safely. Pilots and crew seems friendly."
Cons: "We almost this flight because the connection flight can't find an open gate to park the plane. Inside the air plane kids got hungry, we were ready to order $$$ meals and they said they didn't have it anymore. Seriously?! 6+ hours flight and no meal. Then I asked for 3 pretzel and they gave it to another passenger, so they only have 1 left supposedly!!! Come on!!"
Pros: "Decent amount of bathrooms"
Cons: "I was shocked that we weren't provided better and more food for an expensive and lengthy flight. Also there were no head rest tv's. They plane seemed very old"
Pros: "First Class seating was of course better than economy."
Cons: "Flight to Maui had no Mai Tai drinks available, no heated towels, no dessert, barely any service from the flight attendant(s)."
Pros: "Food was really good, crew members fantastic. Boarding was a little messy, a mix between anxious passengers and weak organization."
Cons: "The entertainment system didn't work and there was no way to solve it. It should've been checked before. It was a 9-hours flight with almost nothing to do."
Pros: "Clean plane a little more room in economy seats. Crew helped people find window and aisle seats if they were in middle."
Cons: "No in seat entertainment. Just drop down lCD panels for shows."
Pros: "Comfortable seats, free private entertainment, very nice to be able to charge my devices. Our pilots were great."
Cons: "Still don't like that you have to pay for meals or snacks. I received two meals on my connecting South American flight. Stewards still not all that pleasant."
Pros: "Got to watch movies"
Cons: "Couldn't eat the meal both had dairy no other choice"
Pros: "thay we didn't crash"
Cons: "1. To didn't work 2. Give us pillows"
Cons: "Flight was late, got a message from Kayak that it was delayed 3 hours...thank goodness I happened to check again, because then it was only delayed for 41 mins, then it gave me an update that it was only 21 mins delayed, then went back to 41! Pretty inconvenient, and it would have been nice to get a text, not just some silent pop up"
Pros: "Sittings on the tarmac for 90 minutes no airs no waters. 114 degrees"
Cons: "The very least employees should offer customer some waters to cool of"
Cons: "I like milk. Also space out drink service and offer tea and coffee periodically."
Cons: "Couldn't check in on line. Flight was delayed. Boarding was hectic and disorganized. Everybody ran for the gate. Crew was prompt and not friendly. Upon arriving they announced that they did not have the Hawai'i agricultural forms, so we would have to wait until the "agent" cam on the plane with the forms, fill out the forms, and then disembark. The crew was not organized, so it took about 10-15 minutes to get off after we arrived in the gate (late) because they could not get people sit down and fill out the forms. Chaotic. I plan NOT to fly American again. Ever."
Pros: "We flew safely!"
Cons: "The flight was delay. Then, my partner & I were given assigned seats separately until I requested seats together and we were given the last one at the back where you cannot recline the seat. It was very uncomfortable!"
Pros: "The gentleman at the departure desk was first rate. Polite and accommodating he was just what you would expect from an airline. Especially American Airlines. The crew was the same and I was happy to have decided to use AA."
Cons: "The departure was delayed approximately an hour."
Pros: "The crew were friendly. The lunch was nice. It was not memorable first leg of journey."
Cons: "The standard of appearance for the flight crew was anything but memorable. Combing hair and getting it out of the face would be a great start. I probably would not have noticed. Its what we are used to now. But, I had just come off a BA flight. What a difference."
Cons: "After paying for a seat upgrade when I booked the ticket, I was forced to pay a second upgrade fee just to sit only 12 rows further back than the seat I paid for. The excuse given by the airline was that they had changed planes and the new plane didn't have a seat 13F. Instead, the equivalent was row 40. I was told that I could pay more and more up to row 25, but that all the lower rows were full. When I asked the service rep to refund the difference, I was told I had to fill out a form online. I was told there are no humans with whom a customer can speak that can process a refund."
Pros: "Porque sus tripulantes y azafatas son super atentas"
Cons: "Checkin was a nightmare! Not clearly marked and very confusing at LAX."
Pros: "I believe that a cup of juice and small coffee cookie only its unacceptable. Not even coffee is lame"
Pros: "Flight was fine, crew was professional and thoughtful."
Cons: "Crew seemed a bit out if sync....but only at first. Later, great."
Cons: "We had no crew for an hour, causing a delay. We finally boarded and then sat on runway for over an hour. Pilot then said he was out of his time and we were low on fuel, so we had to go back to the gate and get off the plane. This delay caused me to miss my next connection in Chicago."
Pros: "Crew was nice. Used the really nice blanket and pillow"
Cons: "No tv. No tablet. No foot rest. What a waste of paying for first class....so not worth it. Modernize This plane."
Pros: "Clean plane very spacious"
Cons: "Flight attendance was been rude he offer food everyone except me when I ask if I could get a drink he was making all this face like not wanting to give me anything"
Pros: "Nonstop flight food service entertainment choices"
Cons: "This flight was run by American Airlines. That was never communicated to us. We had to figure it out on our own. We booked a Finnair flight, then had to figure out that it was actually American. This was incredibly poor communication and should have been handled differently."
Pros: "The pilot tried to make up lost time in the air."
Cons: "Due to regulations, our crew had to delay our flight 39 min. This was done the night before. There was no way we were going to make our connecting flight, but no one from United seemed to care. The crew from milwaukee to Houston was rude and unhelpful."
Pros: "It landed."
Cons: "Boarding was slow and disorganized. The seats are ridiculously small n close. The cabin was uncomfortably hot. The seats literally reclined 1 inch, no joke. No food on a 6 hour flight. The tv screens where 20 years old n the size of an iPhone plus. The flight just sucked and United has taken a huge dive in my opinion of them."
Pros: "Power plugs"
Cons: "No tvs"
Pros: "Nothing - missed flight because of bad info from Kayal"
Cons: "Loss of day's vacation - hotel bill, rental car cost and missed concert - all in about $400 lost."
Pros: "Lots of drinks. 10 free Movie options. Snacks. Blankets. Great!"
Cons: "Tiny crowded space, and they wouldn't let economy use the front two restrooms"
Pros: "Plane was clean"
Cons: "No wifi"
Pros: "the price of the flight"
Cons: "have to pay for movies, uncomfortable seats for a 5 hour flight."
Cons: "Didn't happen because of delays on first flight"
Pros: "The crew went above and beyond on this flight. They were continously carrying around juice for us and constantly making sure we were all comfortable. The movies and TV shows were free if you had the united app.overall it was a amazing flight!"
Cons: "Couldn't get direct tv yo work"
Pros: "fast comfortable flight thanks to an upgrade."
Pros: "It was a pleasant flight - nothing too exciting. The staff was lovely."
Pros: "People next to me"
Cons: "Promised a reclining seat...was in front of exit...NO recline...in pain the entire trip"
Pros: "Everyone was so very helpful."
Cons: "Connecting flights so close together we barely made it to the gate. Crew wasn't as friendly. An uncomfortable 5.5 hour flight to say the least. I'll pay extra to fly American again next time."
Pros: "Nothing. Horrible experience all around. Didn't get home till midnight"
Cons: "Kayak sent me a push notification saying flight was delayed. Arrived at airport, it was scheduled for on time. Airline wouldn't let me or my bag on the flight meaning I had to wait in the airport for 4 hours until the next flight out."
Cons: "Headphone jack was also broken on this flight , and my seat also did not go back"
Pros: "The staff was nice and professional"
Cons: "Why should we have to pay extra to have a little extra leg room? Aren't fares high enough? Also, I had a credit for directv but was charged again."
Cons: "In flight wifi not worth money. Cant stream on paid for inflight wifi. Didnt want to watch pre loaded movies on united app. Should have free in flight movies that you dont have to pay for or allow you to stream what you want on paid for wifi."
Pros: "The planes appeared to be newer."
Cons: "We had very little leg room and my husband had a sore back after the flights."
Pros: "I really liked the price for the exact time I wanted to travel!"
Cons: "A bit cramped."
Pros: "Our Stewart on way was nice. Pilet was informative. Let us know what the weather was like and when to expect turbulence. Pointed out land marks as we flew over them."
Cons: "Seating was uncomfortable. Very little leg room and I am short. Can't imagine what it would b like if I were 6 foot instead of 5 foot"
Cons: "Less than friendly staff at the desk. The gate was changed on us and again no United app updates or texts until much later."
Cons: "Seats were EXTREMELY uncomfortable and felt like a very old mattress in desespertly need of replacement"
Cons: "Plane 2.5 hours late"
Pros: "Flight itself was fine"
Cons: "3 hour delay taking off"
Pros: "Boarding was very smooth, and flight was very timely (landed early)."
Cons: "Male flight attendant was extremely rude. I was asleep when the food was being served and politely asked for a tray of food once I woke up. Fight attendant that I asked was at the time collecting trash and snapped back saying that he had to finish what he was doing first. After about 10 min the lady attendant walked by so I simply mentioned that I was waiting for my food in case he had forgotten or was busy. She asked if I had mentioned it to the man attendant and I told her that I had and that I was simply waiting. She proceeded to go to him (not sure what she told him), but he later came by and angrily handed me my tray of food and annoyingly explained that he had to finish handing the trash In order to then handle my food. I told him that I completely understood, and he AGAIN snapped back saying "oh really? Because I heard you were complaining!" And walked away. The rest of the flight he proceeded to ignore me. I had been nothing but polite to him. The lady across the isle was looking his way and the man next to me made a comment to me that I had done nothing wrong and mentioned he he noticed how rude the attendant was to me. That even if I HAD complained, he was in no place to confront a customer about it. Regardless, I hadn't even complained one bit."
Pros: "On time. Early."
Pros: "Nice boarding and effective attentive crew."
Cons: "Well it was over 5 hours and we got a miniature bag of spicy mixed stuff."
Pros: "Getting there."
Cons: "Seated me in back. Made me board last. Had to walk all the way back up to the front of the plane to put my bag in the rack. 180 people with only 2 restrooms in the back. Much of the time there were people standing in line right over me waiting. Lots of bumping and grinding with my fellow passengers."
Cons: "Emergency landing with no power in flightn"
Pros: "This plane was pretty small (70 people) and not full, so boarding was fast. The crew was good, friendly and helpful. The pretzel snack things were good and unexpected for such a short flight."
Cons: "The plane was very loud and it was impossible to hear the crew and my partner. There was no entertainment which was fine because I brought my own."
Pros: "Agents checking baggage were unbelievably slow. Good thing there wasn't a long line."
Pros: "Every thing was ok"
Pros: "Getting there."
Cons: "flight crew could give a sh!t. Had to connect and came in late, made no assistance to get connecting passengers off first. Tv option sucks. Have to pay to watch anything. Couldn't even watch plane progress. Pay for that too. Only thing on is a cooking show. And yes you have to pay for food. Interesting. Food is decent though. That was a plus. All but one of the crew seemed pissed about being there. I know passengers suck. At least the guy that looked like Tim meadows from snl was nice. A 5 hour flight and they plane has no wifi (I get it) but also no charging ports??? Just gives the feeling of being held hostage for 5 hours and the only savior is your Visa. I'd hate to see how parents with kids handle it."
Pros: "Plane was on time"
Cons: "Plane was crowded and seats were small and crammed"
Pros: "The crew was great. I don't know how to make the stars increase."
Cons: "Arrival times were accurate. Crew friendly and helpful. Freight was good."
Pros: "The Flight attendant and pilot were beyond helpful and apologetic about the delay, The customer service rep in Denver was great."
Cons: "Because of a 2+ hour delay in Milwaukee we missed our connecting flight in Denver to Medford and had to stay overnight. Sitting in isle 1 was uncomfortable and it was a pain not having immediate access to my purse because I had to stow it for take off and landing."
Pros: "Awesome flight , great crew, couldn't ask for better"
Pros: "Very smooth and speedy flight, arrived early!"
Pros: "The timing of the flight for Tuesday night was right I don't have that much delays !!!"
Cons: "for this 6hrs flt I feel for the price of the flt you need more variety of foods served without a cost."
Cons: "Flight attendant was over worked. Flight was delayed. Small carry-on compartments"
Pros: "Flight was smooth and in time."
Cons: "Staff at General Mitchell airport (MKE) United counter were not knowledgeable and the check in process was very frustrating. There were not many people at the check in counter, but it took us 30 minutes to check in once we were at the counter working with the check in clerk."
Pros: "UA is always reliable and professional with both transport and with digital and telephone passenger communications; but not doing well with the customer experience with cabin crew and airport HR."
Cons: "Jaded airport and cabin crew: clearly not loving their jobs. There's a dramatic difference in flight crews in other countries; consistently, UA crews seem to be neither appreciating, nor loving their jobs compared to other airlines and markets."
Cons: "The delays and poor customer service."
Pros: "Front seats behind first class lots of room"
Cons: "Not enough choices on food, would be nice to preorder gluten dairy free option"
Pros: "Got to my destination very fast. Thumbs up"
Pros: "It was so hot I thought I was going to pass out. They said they couldn't do anything about the heat. Other customers were complaint about it too"
Pros: "We had a wonderful flight attendant! He was warm, welcoming and friendly. It was obvious that he loves his job and is very good at it. I'm not exaggerating when I say that he was by far the best flight attendant on any flight I've ever been on. Unfortunately, I didn't catch his name, but he's an older white male who was wearing a BB8 watch. Absolutely delightful!"
Airlines flying from Wisconsin to Kahului have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Wisconsin to Kahului
Masks required on board, masks provided on flights from Wisconsin to Kahului
Social distancing seating
Middle seats unavailable to book on flights from Wisconsin to Kahului
Testing for antibodies, testing for symptoms for flights from Wisconsin to Kahului
Waiving of change fees. Search flexible flights from Wisconsin to Kahului