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Pros: "Biarding"
Cons: "Internet WiFi"

Cons: "The usual-- lack of legroom, insufficient recline"

Pros: "Seem to be a smooth and direct flight"
Cons: "The flight was fine however my seat was next to the bathroom and people would occasionaly Bump in to me ."

Cons: "It was the first of three flights. I was automatically rebooked on a flight that didn’t allow nearly enough time to make my connection. United didn’t want to help because only one of the flights was really theirs. Same with Swiss Air. It was a terrible beginning to my trip. I lost money on shuttle fair since I never went to Minneapolis, too."

Cons: "Good"

Cons: "The legroom is non-existent. I sure wish airlines didn't try to put so many seats in each aircraft."

Pros: "Service and respect very good"
Cons: "Nothing"

Pros: "On time, friendly, overall great!"

Pros: "The trip went smoothly and it was on time. The Crew was nice and efficient"

Pros: "The friendliness of the crews."
Cons: "The landing was a little bumpy."

Pros: "The flight, crew, etc, were fine."
Cons: "Somewhere in between MSP, ORD, and Madrid, our luggage was lost. After traveling for 18 hours, we needed and wanted our own things."

Pros: "Nothing what so ever!!"
Cons: "EVERYTHING..........I paid to fly ANA not god damn UNITED!!!!"

Pros: "I really like almost everything about flying with Lufthansa."
Cons: "Checking in and obtaining my boarding pass was a less than satisfying experience. Initially I could not check in until arrived at the airport because the first leg of my trip was Lufthansa through United? I tried to check in on BOTH United and lufthansa's website neither worked. I then spent about 45 minutes on the phone with a Lufthansa representitave just to find out I would be unable to check in until I arrived at the airport the next day. Once I checked in to the airport I could only get my seat for the first flight and was told I would have to get my subsequent seats while on layover. When I arrived at my layover, while trying to get my seat for the next flight I was told they were overbooked and I would have to wait 'over there' until they could figure out a place for me to sit. But when the attendant printed my ticket she was shocked to find out I had a seat, and angrily reported that 'I don't know how YOU got a seat, but you did. So go get in line for the flight!' That said, I did get in line, I did get fairly decent seats the whole trip, and all but one employee were overly helpful and nice. However it would have been far less stressful if I was just able to check in for the initial flight."

Cons: "The flight was delayed multiple times causing me to have to literally run across airport to catch international connecting flight. Gate crew did very little to assist me in securing an alternate flight. On board crew did little to assist me in finding out information and getting me off the plane quickly to get to my connecting flight. Overall they showed little empathy and customer service."

Pros: "It was a good flight."
Cons: "No complaints."

Pros: "Overall good flight. Very quick! :) nice pilot"
Cons: "Nothing in particular."

Cons: "One strange thing happened on my United airlines flight. The crew announced before we boarded that there wasn't enough overhead space for rolling bags and encouraged us to check them in. Upon boarding they announced that all overhead space in the back was full. I sat in the back and noticed that the crew closed the overhead compartments even though they were mostly empty. Another passenger opened an empty one and the crew came over and closed it right away, though many people were still boarding. What's going on?"

Cons: "Very slow boarding. The entire last boarding group had to gate check our bags, despite there being lots of room in the overhead bins when we got on. Then we had to go to baggage claim to retrieve them, rather than having them unloaded quickly and returned to us when we de-boarded. My carry-on is no longer clean; it not has big black spots on it, and came though the baggage claim partially wet from the rain. I was not happy."

Cons: "Flight was over 2 hrs delayed so I couldn't even take the flight. Waste of my money. Paid 330 dollars and got nothing. Now United nor you guys are helping. Never again will I use this site"

Pros: "Attendants handled everything well!"

Pros: "Comfortable seats ,they seem to have a new ergonomic design that make them more comfy . More leg room even in regular economy seating."
Cons: "Staff wasn't very talkative just kinda did the basic beverage service and that's it . Not rude but not overly friendly either . The crews that work for Southwest make you laugh and they're so much more interactive with passengers ."

Pros: "Flight itself was fine. Major delay resulted in arriving one day later than planned, additional transportation cost, unplanned, and unplanned parking fees. No travel voucher was offered and when I asked was told it was not possible to issue a travel voucher."

Pros: "Great flight crew. MSP airport was outstanding"
Cons: "Flight delay"

Pros: "Fast getting my seat assignment. The guy at the gate counter was nice and courteous."
Cons: "TSA line was ridiculously long. Only one checkpoint open for the entire terminal."

Cons: "Boarded a full flight without the APU working. It was warm in Denver that evening. It was repaired. I think we could have waited it out in the terminal."

Cons: "Delayed three times"

Pros: "Actually probably should have given 5 stars"

Cons: "They boarded the plane when they knew they had mechanical issues. Passengers then sat on a hot plane at the terminal for almost 2 hours before departing."

Pros: "None"
Cons: "No refund for my resheduling of flght. I has a valid reason with a valid documentaion"

Pros: "Friendly crew, easy boarding"
Cons: "Small uncomfortable seats"

Pros: "Quick board. Nice attendant who covered whole plane. Even though the plane was older and had less seats, the seats had more room than the last flight.Made me wish I always had an older plane if it meant more room!"
Cons: "Everything went great. Plane was at opposite end of airport, but that's just an unlucky coincidence."

Cons: "Due to the frequent gate change updates from Kayak we ended up at the wrong terminal. Because of this we were late for our flight which they would not let us get boarding passes for so they bumped us to a flight 2 hrs later. After getting through security we realized the original flight was delayed. We asked the airline if we could get back on that flight and we were rudely told no without a good reason. So we sat for what ended up being and hour looking at the plane we "missed" before it took off. No using United again."

Pros: "Getting to our destination on time and with a happy crew!"

Pros: "Excellent"

Cons: "I'm not a cofee guy , meat and potatoes right. The carmel wafer cookie thing, not bad. I like peanuts one bag plain, one bag honey roasted perfect. Then the second carmel wafer came, I guess what choice do I have. The accountants have won, flat tasteless wafers fly best due to form factor plus most will not take another once they've had the first. Maybe several selections of the flavored wafer cookie? Imagine beer with a salsa wafer, wine with cheese garlic wafer, coffee and cheesecake wafer. In app selection or purchase by seat number. You customize your entertainment and refreshments. Yeah you had to pack light and get a millipeeper scan, but now for some reward. The new plane is nice, smooth surface seating, clean carpet. Not grossed out at all. Could not review the toilet, have never been. The wafer thingy is not refined enough yet. easy fix."

Pros: "They were not on time could have been but the boarding process was slow and no one seemed to care either way."
Cons: "The boarding process was slow."

Pros: "Flight was on time - smooth ride also"

Pros: "Clean comfortable ride"

Pros: "Leaving Mpls was fine. We were able to board from terminal without walking outside in cold. Plane isn't big enough to take carry on so I left it at the ramp before boarding plane and was fine."
Cons: "Getting off in Dulles- if Mpls can find a way for us to get off plane without getting outside and waiting in cold for carry on bags I would think Dulles could do the same."

Pros: "Friendly stewerdasses"
Cons: "Flight left almost 2 hours late for something that was not even fixes but ignored by flight crew. Missed connecting flight and was only offered $14 food voucher and a stay at a really crappy hotel 20 minute drive from airport . A really disappointing first impression, possibly my last....... Not sure yet"

Pros: "Flight was overbooked on the way to MN. Cancelled for 2 DAYS on the way back. This mishap ruined my New Years plans and cost me hundreds of dollars due to not getting back to work. I'm disgusted with the way I was treated by the representatives. By far my worst experience flying."

Pros: "good flight,, good seat size"

Pros: "Snacks"
Cons: "Route tracker was unavailable."

Pros: "Flew with my baby and got upgraded to first class for free (after meal time). That was pretty awesome. United, however, doesn't consider children in the class of people who "take extra time to board," so I was disallowed from boarding early with him. No snacks at all. But the flight attendants held my son so I could use the bathroom, which was really nice. They were very concerned about my comfort."

Pros: "Flight itself was ok"
Cons: "Plane left late and it didn't get me to my connecting flight on time. Left me stranded in Chicago for 14 hours with no compensation for my time. This is something that needs to be remedied. I am trying to get to my mother in the hospital"

Pros: "There wasn't anything not to like."

Pros: "Loved the email about connecting flights"

Pros: "Able to watch a free movie"
Cons: "Really tight seating and no snacks"

Pros: "The boarding process was quick and efficient once we actually started to board, after our scheduled time."
Cons: "The plane got in late, the boarding process was delayed. Once we boarded we sat on the plane for an hour before moving for some issue that wasn't really explained. My seat was broken and wouldn't stay up which caused them to walk by during process telling me to put it up."