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Marti

There was no rhyme nor reason for who boarded first

Food, comfort, entertainment and treatment by the crew on this flight was spectacular. There was a lot of food, good entertainment and importantly, the seats were wide and comfortable.

Very old plane, 767-300. The bathrooms needed a better and more thorough renovation.

Free movies available in-flight

temperature during flight. Freezing then hot, freezing then hot and never a comfortable temp. Food was terrible. Entrees were flavorless and smelled terrible. Time they served food made no sense at all either. Within the hour of getting on the plane, they served a meal which made no sense because most folks ate before getting on the plane. Stewardesses were not friendly (only 1 made me feel valued and welcomed)

Nothing, the seats were really horrendous, the head rest was in such an awkward position that it was better to attempt to hunch over and try to sleep on the tray. The lack of leg room as well made it equally uncomfortable. Seriously, the most uncomfortable flight I have ever been on.

See above.

Flight was comfortable despite long distance

Food service could have been better timed as we had breakfast around noon local time

We took off on time and landed early.

This new Basic Economy is really awful. You have to check any carry on and you cannot pick a seat. I’m 6’3” and to be stuck in a window seat with two next to me is painful. There is absolutely no leg room if you’re over 5’10.

Everything went smoothly, AND the flight was pretty empty so I got to spread out over 3 seats to sleep. A treat!

Boarding is as usual chaotic

Marti

Crew was very kind

Delta delayed us SEVEN times and I type this as we are rounding our 30th minute waiting to get off the plane at Logan.

Not much food offered on a long flight.

the pilot is a pro

a restroom was shut down by the crew making everybody share one restroom

Nothing, the seats were really horrendous, the head rest was in such an awkward position that it was better to attempt to hunch over and try to sleep on the tray. The lack of leg room as well made it equally uncomfortable. Seriously, the most uncomfortable flight I have ever been on.

See above.

Flight was comfortable despite long distance

Food service could have been better timed as we had breakfast around noon local time

The male flight attendant was friendly. The boarding personnel were friendly and apologetic for needing to check our carry ons.

seats are so uncomfortable. no space.

Marti

Food, comfort, entertainment and treatment by the crew on this flight was spectacular. There was a lot of food, good entertainment and importantly, the seats were wide and comfortable.

Very old plane, 767-300. The bathrooms needed a better and more thorough renovation.

Not much food offered on a long flight.

There was no rhyme nor reason for who boarded first

Nothing, the seats were really horrendous, the head rest was in such an awkward position that it was better to attempt to hunch over and try to sleep on the tray. The lack of leg room as well made it equally uncomfortable. Seriously, the most uncomfortable flight I have ever been on.

See above.

the pilot is a pro

a restroom was shut down by the crew making everybody share one restroom

Flight was comfortable despite long distance

Food service could have been better timed as we had breakfast around noon local time

Check in at SFO was helpful.

Website not usable, perhaps because flight was booked on Lufthansa. Requirement to scan passport rather than enter passport number prevents being able to complete process. United wouldn't let me get a seat assignment til I was at the airport the day of the flight, inspite of my going to the airport the day before. United wanted me to upgrade and pay them more to get a better seat assignment.

fast flight

Wi-fi sucks

Food, comfort, entertainment and treatment by the crew on this flight was spectacular. There was a lot of food, good entertainment and importantly, the seats were wide and comfortable.

Very old plane, 767-300. The bathrooms needed a better and more thorough renovation.

Free movies available in-flight

temperature during flight. Freezing then hot, freezing then hot and never a comfortable temp. Food was terrible. Entrees were flavorless and smelled terrible. Time they served food made no sense at all either. Within the hour of getting on the plane, they served a meal which made no sense because most folks ate before getting on the plane. Stewardesses were not friendly (only 1 made me feel valued and welcomed)

There was no rhyme nor reason for who boarded first

Food, comfort, entertainment and treatment by the crew on this flight was spectacular. There was a lot of food, good entertainment and importantly, the seats were wide and comfortable.

Very old plane, 767-300. The bathrooms needed a better and more thorough renovation.

Free movies available in-flight

temperature during flight. Freezing then hot, freezing then hot and never a comfortable temp. Food was terrible. Entrees were flavorless and smelled terrible. Time they served food made no sense at all either. Within the hour of getting on the plane, they served a meal which made no sense because most folks ate before getting on the plane. Stewardesses were not friendly (only 1 made me feel valued and welcomed)

Marti

Crew was very kind

Delta delayed us SEVEN times and I type this as we are rounding our 30th minute waiting to get off the plane at Logan.

Easy boarding and crew kind of ok.

There is a toilet for the main cabin right behind row 5. The door was constantly banging due to a long flight from Orlando to SFO 5hrs 23 mins. Very old uncomfortable first class seats with very little reclining due to the toilet being so close. Not good!!! No real entertainment unless you brought it with you. If this is the standard of United first class now think I will give it a miss in the future.

There is an insulation issue in the wall next to 35F...Wall was covered in ice cold condensation.

The male flight attendant was friendly. The boarding personnel were friendly and apologetic for needing to check our carry ons.

seats are so uncomfortable. no space.

Entertainment console was defective

Free movies available in flight

Airplane temp never comfortable Airline staff not friendly Wheelchair service terrible

Food, comfort, entertainment and treatment by the crew on this flight was spectacular. There was a lot of food, good entertainment and importantly, the seats were wide and comfortable.

Very old plane, 767-300. The bathrooms needed a better and more thorough renovation.

The service on our flight was absolutely amazing, the food was surprisingly great, and the long ride was as comfortable as it could have been in an economy booking.

My entertainment pad malfunctioned the whole time, even after it was reset. Thankfully I had enough things to keep me busy on my own, but it still would have been nice to have.

There was no rhyme nor reason for who boarded first

fast flight

Wi-fi sucks

Boarding is as usual chaotic

Free movies available in-flight

temperature during flight. Freezing then hot, freezing then hot and never a comfortable temp. Food was terrible. Entrees were flavorless and smelled terrible. Time they served food made no sense at all either. Within the hour of getting on the plane, they served a meal which made no sense because most folks ate before getting on the plane. Stewardesses were not friendly (only 1 made me feel valued and welcomed)

There was no rhyme nor reason for who boarded first

Crew was very kind

Delta delayed us SEVEN times and I type this as we are rounding our 30th minute waiting to get off the plane at Logan.

The check in was well staffed and went smoothly and easily. Loved the large movie selection and picture quality.

Not much food offered on a long flight.

fast flight

Wi-fi sucks

Flight was comfortable despite long distance

Food service could have been better timed as we had breakfast around noon local time

Check in at SFO was helpful.

Website not usable, perhaps because flight was booked on Lufthansa. Requirement to scan passport rather than enter passport number prevents being able to complete process. United wouldn't let me get a seat assignment til I was at the airport the day of the flight, inspite of my going to the airport the day before. United wanted me to upgrade and pay them more to get a better seat assignment.

We took off on time and landed early.

This new Basic Economy is really awful. You have to check any carry on and you cannot pick a seat. I’m 6’3” and to be stuck in a window seat with two next to me is painful. There is absolutely no leg room if you’re over 5’10.

The male flight attendant was friendly. The boarding personnel were friendly and apologetic for needing to check our carry ons.

seats are so uncomfortable. no space.

Food, comfort, entertainment and treatment by the crew on this flight was spectacular. There was a lot of food, good entertainment and importantly, the seats were wide and comfortable.

Very old plane, 767-300. The bathrooms needed a better and more thorough renovation.

Free movies available in flight

Airplane temp never comfortable Airline staff not friendly Wheelchair service terrible

fast flight

Wi-fi sucks

The check in was well staffed and went smoothly and easily. Loved the large movie selection and picture quality.

Flight was comfortable despite long distance

Food service could have been better timed as we had breakfast around noon local time

The male flight attendant was friendly. The boarding personnel were friendly and apologetic for needing to check our carry ons.

seats are so uncomfortable. no space.

the pilot is a pro

a restroom was shut down by the crew making everybody share one restroom

Easy boarding and crew kind of ok.

There is a toilet for the main cabin right behind row 5. The door was constantly banging due to a long flight from Orlando to SFO 5hrs 23 mins. Very old uncomfortable first class seats with very little reclining due to the toilet being so close. Not good!!! No real entertainment unless you brought it with you. If this is the standard of United first class now think I will give it a miss in the future.

Free movies available in-flight

temperature during flight. Freezing then hot, freezing then hot and never a comfortable temp. Food was terrible. Entrees were flavorless and smelled terrible. Time they served food made no sense at all either. Within the hour of getting on the plane, they served a meal which made no sense because most folks ate before getting on the plane. Stewardesses were not friendly (only 1 made me feel valued and welcomed)

The check in was well staffed and went smoothly and easily. Loved the large movie selection and picture quality.

There was no rhyme nor reason for who boarded first

Boarding is as usual chaotic

We took off on time and landed early.

This new Basic Economy is really awful. You have to check any carry on and you cannot pick a seat. I’m 6’3” and to be stuck in a window seat with two next to me is painful. There is absolutely no leg room if you’re over 5’10.

Flight was comfortable despite long distance

Food service could have been better timed as we had breakfast around noon local time

Easy boarding and crew kind of ok.

There is a toilet for the main cabin right behind row 5. The door was constantly banging due to a long flight from Orlando to SFO 5hrs 23 mins. Very old uncomfortable first class seats with very little reclining due to the toilet being so close. Not good!!! No real entertainment unless you brought it with you. If this is the standard of United first class now think I will give it a miss in the future.

Check in at SFO was helpful.

Website not usable, perhaps because flight was booked on Lufthansa. Requirement to scan passport rather than enter passport number prevents being able to complete process. United wouldn't let me get a seat assignment til I was at the airport the day of the flight, inspite of my going to the airport the day before. United wanted me to upgrade and pay them more to get a better seat assignment.

Boarding is as usual chaotic

Not much food offered on a long flight.

Crew was very kind

Delta delayed us SEVEN times and I type this as we are rounding our 30th minute waiting to get off the plane at Logan.

Free movies available in-flight

temperature during flight. Freezing then hot, freezing then hot and never a comfortable temp. Food was terrible. Entrees were flavorless and smelled terrible. Time they served food made no sense at all either. Within the hour of getting on the plane, they served a meal which made no sense because most folks ate before getting on the plane. Stewardesses were not friendly (only 1 made me feel valued and welcomed)

Crew was very kind

Delta delayed us SEVEN times and I type this as we are rounding our 30th minute waiting to get off the plane at Logan.

Free movies available in-flight

temperature during flight. Freezing then hot, freezing then hot and never a comfortable temp. Food was terrible. Entrees were flavorless and smelled terrible. Time they served food made no sense at all either. Within the hour of getting on the plane, they served a meal which made no sense because most folks ate before getting on the plane. Stewardesses were not friendly (only 1 made me feel valued and welcomed)

Not much food offered on a long flight.

Free movies available in flight

Airplane temp never comfortable Airline staff not friendly Wheelchair service terrible