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Cons: "2 hrs late in Los Angeles"

Cons: "Nothing to add"

Cons: "I had to wait too many hours at the airport, 'cause I didn't receive any notification about my fligh was delayed and I always have to travel Fromm Malibu to LAX So, I have yo tell you about the fees for every baggage too expensive."

Cons: "When I went for boarding pass the people were sort of nasty, but at the end she completely changed her attitude and ended extremely pleasant."

Pros: "Everything"
Cons: "Nothing"

Pros: "Landing 40 min ahead of schedule"

Pros: "Great steward"
Cons: "Instructions over loud speaker...difficult to understand."

Pros: "I liked everything, everyone was so nice. Except with me being in the middle it felt cramped"

Pros: "The ride was very smooth.attendants were very friendly and helpful."
Cons: "Well I don't like take off or landing but nothing anyone can really do about that.i don't like sitting in the middle seat I feel blocked in."

Pros: "I love the view from my window, it was as if the plane was following the suset. So I enjoy a beautiful sunset for two hours which was a treat."

Pros: "All of it..."

Pros: "Efficient predictable smooth"

Cons: "Delayed and didn't land till much later"

Cons: "Great!!"

Pros: "I enjoyed it :)"

Pros: "Love this airline! Great experience."

Cons: "Kind of weak that movies aren't included. : /"

Cons: "Baggage fees."

Pros: "Just whole trip was great."
Cons: "None"

Cons: "The free snacks should be more substantial."

Pros: "Nothing"
Cons: "My things got stolen and I filed a complaint but no one got back to me!!!!"

Cons: "The fans didn't work and my luggage was left in LAX"

Pros: "Great. Had a chance to get home early"

Cons: "Another NA airline. No frills what so ever. Almost as good as a bus ride."

Pros: "OK travel"
Cons: "Food was atrocious"

Pros: "Comfortable and spacious"

Pros: "Easy and convenient check out"
Cons: "Nothing wrong been a customer for a long timr"

Pros: "Good"

Pros: "Upgraded to business class. Thank you!"

Pros: "Fairly expedient"
Cons: "The following day travel experience via Alaska"

Pros: "they boarded promptly"
Cons: "delayed take off made it for a late arrival"

Pros: "Roomy seat, expensive change fee"
Cons: "Bad smell on plane"

Pros: "Flying home"
Cons: "Boarded late and sat on the plane for awhile. Also should be embarrassed that all they can spare fir a snack is a miniature bag of pretzels"

Pros: "The upgrade to 1st class was nice."

Pros: "The stuffs were very entertaining and the plane roomy."

Pros: "Power connection"
Cons: "seat was not comfortable. Back and legs ached."

Cons: "US Customs was very rude."

Pros: "Comfortable seating"

Pros: "They were attentive as usual."

Pros: "No worries. Pleasant staff."
Cons: "No complaints"

Pros: "Over all Alaskan airlines does a great job."
Cons: "The boarding process was very sloppy. The boarding person made very little to no announcements regarding boarding procedures. He then made everyone who had lined up in general boarding line exit the line and then finally turned on the sign that said preferred boarding. Then the same thing happened again. He could have saved all of us and including himself lots of frustration if he had just made an announcement regarding the boarding process with directions when he was about to start boarding. Everyone was left without clear directions. Big let down to start my experience with Alaskan airlines."

Cons: "The plane was small and uncomfortable"

Pros: "Fast"
Cons: "Na"

Cons: "no wifi"

Pros: "Friendly and helpful staff"
Cons: "Nothing to comment on"

Pros: "I liked how quickly I was able to board."
Cons: "I disliked the temperature on the plane because it was too cold. I also don't understand how TSA determines how one gets pre-boarding status. Families were split up. For example, a husband was separated from his wife & child. Is this done on a random basis?"

Pros: "Everything about the team was nice."
Cons: "Nothing not to like"

Pros: "Professionalism."
Cons: "N/A"

Cons: "really good enjoyed the whole experience"

Pros: "Nothing"
Cons: "My flight was delayed leaving Ft Myers because of weather in Dallas. I got to Dallas and went to my connecting flight and was told I didn't have a seat anymore. No reason given, they just said you don't have a seat anymore and I'd have to take another flight. Complete garbage."

Cons: "Flight was delayed 30 minutes for maintenance, then no drinks on the flight. I've made this flight multiple times and always had the drink cart come through. Not this time for some reason. Was looking forward to a cup of coffee on an 8am flight."

Pros: "Assigned seats"

Pros: "The staff was so nice and helped me find my way around."
Cons: "Food prices a bit high when compared to buying the same thing outside the airport."

Cons: "Missed Connection."

Pros: "Nice airplane, it appeared pretty new. Everything was clean."
Cons: "My screen was out so I didn't get to use the new technology. I could see other people using it for maps and stuff. It looks neat."

Cons: "No wifi, no headsets to listen to tv"

Pros: "Ok"

Pros: "Allthough is was I bird strike, y'all handled the delay good."

Cons: "I have no made it to New York yet."

Cons: "Having to pay $50 to check bags when if I had been able to to Ak Air check in they would have been free"

Cons: "Seats too small and the gentleman next to me was a big guy so crowded over into my seat some."

Pros: "SAME AS ABOVE."
Cons: "SAME AS ABOVE."

Pros: "Aircraft comfort and entertainment options"

Cons: "Aircraft need to be updated. Or price should be credited when you get such an old aircraft."

Pros: "Everything was on time"
Cons: "The lack of organization at he moment of boarding generates problems with the passengers .. A lady started to get angry when group 3 was boarding and she was group 2. She was waiting were group 3 was in line .. It would be better to have it like united that they have lines for all groups."

Pros: "Same"
Cons: "Same"

Pros: "Great smile for all the air hostess all the time"
Cons: "Nothing"

Pros: "NA"
Cons: "Delay but it happens"

Pros: "Yes +50"

Pros: "Seats have absolutely no cushion left, old aircraft."

Cons: "No entertainment. No real food. Only snacks and the advertised snack box wasn't available. I paid for a box of items I could only eat one thing from."

Pros: "Movies were available to watch."

Pros: "Courteous"
Cons: "No snack"

Pros: "Fares were great"
Cons: "No update for upcoming travel arrangements"

Pros: "Very friendly staff"

Cons: "Delays"

Pros: "Smooth boarding"
Cons: "No entertainment"

Cons: "AA flights always seem to get delayed. I never fly AA unless I have to."

Cons: "See all comments in first leg section"

Pros: "Nothing"
Cons: "See above comments"

Cons: "No"

Pros: "Service and friendliness"
Cons: "Person sitting next to me smelled awful. Several passengers asked to move because of how awful the smell was. This individual should not have been allowed to board for basic sanitation reasons."

Pros: "Being able to have my own individual entertainment. Staff handled the situation at hand with dealing with everyone's frustration pretty well."
Cons: "That we had to wait for a pilot to show up for the original pilot fidnt show up for work. Then had to deboard just to get back on 15 minutes later as too many people wanted to get off, which delayed take off."

Pros: "I fell asleep on the trip so that was nice."
Cons: "The seats are pretty uncomfortable for tall people."

Pros: "The was late and my logged was late i lost my transportation to Fort Benning."
Cons: "The chairs are to closed to each other. America Airline like to change the bording gaited to much."

Cons: "Again, delays"

Cons: "Boarding very slow"

Pros: "Nothing"
Cons: "Everything"

Pros: "Nothing"

Cons: "Cramped seating and I'm not an overly large man."

Pros: "We arrived earlier that predicted. I liked it."
Cons: "They gave us just 2 small snack"

Pros: "extremely comfortable"

Cons: "Lack of bendable head rests Snack options"

Pros: "The attendants were pleasant."
Cons: "Why are you asking about entertainment? There is none. There were a few TV screens scattered about showing something, but no headphones were offered at all, and it appeared the entertainment, which was very hard to see, was NBC TV shows. The quality of air travel has plummetted over the last 10 years."

Cons: "We will NEVER fly AA again."

Pros: "Same as about above."

Pros: "I liked the puntualty and the service in general."
Cons: "The food the bread was old and went."

Pros: "Smooth"

Pros: "Friendly staff"
Cons: "N/A"

Pros: "World class"

Cons: "Delayed by an hour and then the took nearly an hour to board when they made people check their carry-ons and their printer broke.."

Cons: "The video on safety did not work"

Cons: "While waiting for seat assignment the plane began boarding after being told by the clerk at the counter my name would be called I had to see the clerk for my seat after the plane was boarded not very professional no food options given on plane just handed cookies and attendant walked away"

Pros: "I did not get my luggage in Munich"

Pros: "The entire trip, other than the delay in Dallas was easy & uneventful. There was enough time between flights to allow going through transport & security to the next gate. Food & service was great! Awesome teams on Lufthansa!"
Cons: "Nothing, really. The ticket prices were great for travel from southern United States to Central Europe!"

Cons: "I know that flying isn’t what it once was when it comes to comfort and amenities, but good, polite, service seems to be vanishing as well."

Pros: "Everything"
Cons: "Give snacks"

Cons: "Attendant had a chip on his shoulder"

Cons: "More pretzels."

Pros: "On time!"

Pros: "Everything went very smoothly"

Pros: "Comfortable seats"

Pros: "Nice and early, fewer people so overall better experience"

Pros: "Nice plane and the boarding was super quick, I don't mind The new skinnier seats."
Cons: "Rude staff, couldn't be bothered with interacting with people."

Pros: "Emailing me with updates"

Pros: "Not a long wait the boarding was fast and easy."
Cons: "Plane could have been cleaner. The tray you pull out to sit your drink on was dirty"

Pros: "Great follow up with texts messages on any delays."

Pros: "It's great, but with better food it can be exelent"
Cons: "Food"

Pros: "That 787 experience..."

Pros: "No issues"
Cons: "N/a"

Cons: "Delays all day"

Pros: "Slept so can't complain."

Cons: "I was between two heavy set people and could barely move."

Pros: "Nice comfortable seating."
Cons: "Liked everything"

Pros: "Everything was great travel was a brezs"

Pros: "They were very accommodating, absolutely nothing to complain about."

Cons: "Packed in like sardines. This is not comfortable."

Pros: "The staff was pleasant"
Cons: "We were delayed several times and deboarding came with a delay. Missed work and missed school."

Pros: "Convenience. And smooth travel"

Cons: "Delay of over 3 hrs!!"

Cons: "TSA agaent at New Orlleans airport was very RUDE"

Pros: "Everyone was very friendly"

Pros: "Was nice"

Cons: "Na"

Pros: "BS deal"

Pros: "nothing"

Cons: "Too much Delays"

Pros: "Professional service and on time departure"

Cons: "Professionalism and friendly staff"

Pros: "Using Kayak was so convenient. They were great in keeping me informed of schedule & gate changes."

Pros: "Loved ability to watch movies on iPad and phone for free"
Cons: "Complimentary nuts..."

Pros: "Friendly steward, boarding staff very good , no delay"

Pros: "Excellent service."

Pros: "Service and price"

Pros: "Everything was good ."
Cons: "No breaks or offer,to buy like bacon n eggs or sasage"

Pros: "Everything else was fine"
Cons: "Not a lot of smiles"

Pros: "On time"

Pros: "I was so comfortable and I got to sleep"

Pros: "The time of inflight service"
Cons: "No inflight wifi"