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Cons: Flight delay!

Pros: The crew in the plane was good and the fly was good.
Cons: Boarding crew in front desk was not too friendly and could have used better words to communicate. Seen I was waiting for 20min before realizing that my gate was changed after check in. I approached the lady in the front desk to see if it was time to get my seats assigned. The lady in the front desk asked me in Spanish if I new English seen I was speaking Spanish to her I really don’t get why me knowing English had to do with me getting my seats. Also I went to gat 7 cuz that’s the gate I printed out 1hr before my fly but had to run to gate 3 cuz JetBlue changed gate seen 7am but couldn’t change it on the check in printouts/information (does that even make sense). Finally the answering service is a lottery you have to pray you get someone nice(and I hate to say this cuz I’m Puerto Rican but we can be so rude in customer service). You can tell from the accent a person has where they from and every time I get a Central American person they are so nice but when you get a Puerto Rican person they can be so rude and almost always you get nothing answer or done. This particular time before my flight I call to get my seat cuz when I flew to PR and almost always I call 24hr before my flight and get my seats assign free of charge. Not this time the customer rep answered and I tell her that I’m calling to get my seats and she answers you can do that when you check in, I tell her that I try but I’m being charged to get them and that in my previous flight the girl said to call 24hr before this flight and I could get them assigned free of charge (which was true cuz I had call for my fly going to PR and the girl also said it too) and the customer rep said well it probably cuz is not 24hr before yet. I told the rep yes it is I’m currently on my way to the airport but I want to get them before I get to the airport and the rep answers well you can do it when you get there (mind you I’ve been on hold waiting for almost 2hr that’s why I’m on my way to the airport cuz I usually do it 5-6hr before my flight but the answering service has been very busy) I tell her that I’m trying to save some time and get them before I get to the airport and the rep said well I can’t help you cuz we can’t give you seat on the phone you have to do it when you check in or wait until you get to the airport and they’ll give you your seats. It’s very frustrating that there’s people like this and they are from the same birthplace as you. So sad!

Cons: We had a 5 hours delay and crew didn’t have any information

Cons: flight was delayed

Pros: Crew was excellent The seats was very comfortable

Cons: Something has to be done with your entertainment system. Not only was it not working going out of Newark to Phoenix but also was not working on the return flight home. They tried to reboot it several times and it still didn’t work. You seen your advertising that you’re not going to be bored well it’s not true I was bored It made for a very unpleasant experience and I was very disappointed.

Pros: Nice crew. Plenty of legroom
Cons: The time to get the luggage to baggage claim was way longer than expected.

Pros: Seat comfort is better than many airlines but I still felt boxed in.
Cons: Flight crew was mediocre at best. Very abrupt and snippy when offering drinks and snacks. Flight attendant who gave disembarking instructions had difficulty with language and stuttered and stumbled with words.

Pros: Purchased even more space seats. Unfortunately so did a family with a screaming 2 year old. She screamed the entire flight. It was awful.
Cons: Cancun airport was an unorganized mess. Purchased even more space seats and was assigned to board with group e instead of the usual group a.

Pros: Mint is the best experience ever!
Cons: Hand sanitizers on plane

Pros: Flight was smooth
Cons: Newer plane with outlets to charge phones iPads etc

Cons: All good

Cons: My screen did not work

Pros: The flight attendants were amazing!!

Cons: Passengers were loud, carried too much carry on luggage, and were generally crude.

Cons: JetTV only had 3 movies and they ran on their schedule. Was not on demand

Pros: Comfortable as possible seats
Cons: More social distancing

Cons: Flight was delayed, communication of flight delayed was not mentioned on boarding pass and gate change as well. Poor communication among staff! Plane was not cleaned well. I wiped my chair, tray, window and wipe was all grey/brown dirty. Yuck! Very disappointing jetBlue. You used to be my favorite but no more.

Pros: Crew
Cons: Syncing phone to flyfi entertainment

Pros: The Pilot was very nice and fast. Got us to Newark in 1 hour and 40 minutes
Cons: Seats, communication, everything

Pros: JetBlue is by far our favorite commercial air line. We stopped flying United completely and now only fly with JB. It is just so much nicer and more comfortable.
Cons: Nothing comes to mind

Cons: The TVs and WiFi weren’t working. That’s why i fly Jet Blue. Also the flight was very crowded.

Cons: Nothing. Jet blue continues to impress me. Love the leg room and entertainment options

Cons: Great value!

Pros: Nice & Easy-Going
Cons: Better Healthier Lower Sodium Snacks

Pros: Professional crew and new aircraft .

Cons: After being delayed going from Newark to Ft Lauderdale-Hollywood by an hr, I was then delayed TWICE going back! First time flying with JetBlue and I’ve never been more disappointed! Rather not have any legroom and make it to my destination ON TIME then to be an hour an a half late!

Pros: Perfect take off and landing
Cons: Little chilly in the cabin.

Cons: Need to update their plane interiors with more modern technology. 20 years ago JetBlue was state of the art, but they haven't kept up with the times recently.

Cons: My entertainment didn’t work on both flights , and WiFi was also “broken”

Pros: The space was very comfortable.

Pros: The entire trip was comfortable I have no complaints
Cons: Nothing

Pros: Roomy, on time, free entertainment

Pros: The crew were courteous and listen to your request in all it was an ok flight.
Cons: No comments at this time.

Pros: Nice leg room.
Cons: Both flights were delayed. Plus, for this flight, I sat in row 8 but had to put my bag in the overhead compartment in row 18!!! Huge hassle to get back to my seat boarding, and a long wait to get it to get off!!!

Pros: The flight being over
Cons: Having to sit next to a non-working flight attendant who decided to fly sick, wouldn't even use a tissue, sneezed and coughed over and over and literally sniffled every few seconds for the entire flight. Also, I really enjoyed paying extra for priority boarding and a seat in the front row and ending up with my suitcase right rows back because of inconsiderate people.

Pros: Great flight attendant especially the gentleman!!! Super helpful even with a bunch of cranky New Jerseyians on a delayed flight!
Cons: Too hot! AC was going on and off??

Pros: The entire traveling process
Cons: Nothing at all

Pros: 5 hour weather related delay
Cons: Delays

Cons: The TVs were not working and shutting off sporadically.

Pros: I know the pilot did the best he could but the landing in Newark was the worst I ever went through. About 20 people vomited, including myself. The crew was very thoughtful and picked up the bags before landing.

Pros: Only liked the price of the travel ticket.
Cons: Our flight was delayed. Stewardess' were rude. The only reason we flew JetBlue was because of the price. Always flew JetBlue but recently very poor customer service.

Pros: I have never seen an airline get the bags off the plane and onto the baggage carousel as quickly as JetBlue did on my flight!
Cons: Wished they had sandwiches for sale. It was a noon flight arriving to EWR at 3. That is time to eat lunch.

Cons: Major delays Orlando Terminal did not have good food options JetBlue did not offer anything for their delays or even provide an explanation. It would be courteous to receive vouchers as the delay was for an extended period of time.

Pros: the crew took very good care of us

Cons: The crew wasn’t super friendly but they were nice.

Pros: Not much
Cons: Crew kept bumping me in flight. Deplaning took too long.

Pros: The staff were awesome!
Cons: no covid-19 precautions were taken.

Pros: Seating is better than most other airlines. In seat entertainment option, bring headphones. Accommodating crew. Beverage and snacks provided at no cost.

Pros: Seats, service, and peaceful.

Cons: Boarding from rear to front.

Cons: No social distancing at all while boarding and exiting the plane you must keeplpeople in their seats !!! I love your airline although I usually just pick the best deal but it’s always a pleasure when that option is also delta

Pros: Social distance and crew was very nice.

Pros: Quick and painless, and so appreciate Delta’s respect for social distancing while other flagship carriers have returned to booking full flights

Pros: Kosher snacks! Thank you. Screens and outlets at every seat. Safe, controlled Covid protocols including de-boarding. Excellent!

Cons: All good

Pros: The crew very professional. My flight was on time.

Cons: Great flight all around.

Pros: Crew amazing, seat not too comfy
Cons: Sits uncomfortable

Pros: Precautions taken appropriate
Cons: Environmental controls, it was a little warm. Seats seemed more uncomfortable than usual. Air vents, lights, too far from aisle seats.

Pros: Well organized and easy to check in.
Cons: No

Pros: When my initial flight was delayed significantly, the gate agents went above and beyond to help me get on an earlier flight so I didn't get home too late.

Pros: The ceew
Cons: Unorganized boarding and 6 hour delay from expected departure time.

Cons: Flight was cancelled after multiple delays and waiting 8 hours

Cons: We were already very delayed, the flight crew was not nice

Cons: Choice of healthier snack

Pros: Arrived on time and smooth flight though it was completely full

Pros: Overall Service!!!!
Cons: People Should Use The Overhead Bins Next To Their Seats, "Not Someone Else's", Thank You Very Much

Pros: The comfort the professionalism of the staff everywhere I went
Cons: Little pricey on rental and hotel.

Pros: Arrives earlier than scheduled, no wait time on runway taking off or getting to gate after landing. Rare to not have these delays occur in some form every flight...excellent
Cons: Nothing, the flight was a rare perfect 10/10

Pros: The flight left on time and landed 15 mins early. Staff was nice and attentive.
Cons: The organization for boarding in zones.

Cons: My flight was delayed, which would have caused me to miss my connecting flight. The customer service person was not at all helpful, and told me there were no other flights available on any airline until the next day. However, I was able to go online and book another flight immediately...which means that she was either being disingenuous or actively undermining efforts to get me home in a timely fashion. Very disappointing and as a SkyMiles member would have thought there would be some level of common courtesy dealing with a non-weather related delay that drastically impacted my travel plans.

Cons: The connecting flight from Atlanta to NY was rescheduled for an hour and fifteen minutes later, boarding for the delayed flight started late, closed doors were another 20 minutes late, spend another hour or so waiting for confirmations, during which no AC is on because of a malfunction on the plane with the electricity unit. Due to rough air conditions, no in-flight service, or very limited one - and all of those are fine by me, and not the airlines' fault at all. But then, during all these unexpected conditions, I can't even use the in flight entertainment system as i use Bluetooth earphones, and to get earphones I have to buy them for 2$. To earn excellent service, inspite of all the delays, AC malfunction and unpleasantness all you had to do was give those 2$ earphones for free. I have another flight with SkyTeam coming up and I do hope it won't be as unpleasant as it is a much longer flight.

Pros: Mobile entertainment was great and the crew was lovely.
Cons: Our flight was delayed, which is a understandable part of travel. But what made it worse was that we didn’t have any visibility on our actually departure time. We were first told our flight would be delayed an hour, then the departure time was moved up 40 minutes without any clear messaging. We caught an email from Delta, but if we hadn’t, we might have missed our flight. The plane was also abnormally loud on board, and the air pressure seemed to fluctuate throughout the flight, making the experience uncomfortable.

Pros: Overall experience was awesome. Always love to fly delta. Nice spacious and clean aircraft. Enjoyed the entertainment system.
Cons: No complaints

Pros: The crew did the best they could under the circumstances.
Cons: The flight was scheduled for 7:45 pm. Due to the storm the day before, my flight out of Miami was cancelled and I was told that the flight out of W Palm Beach was my only option. I paid $150 for an Uber at 4 pm. At 6:37, I got an email with news of a two hour delay. I would’ve appreciated an earlier notice. But much worse was the boarding experience. As half the passengers had boarded, someone announced that we had to have everyone boarded and seated in 5 minutes, or else the crew would time out, and we’d have to stay in WPalm. This set off a frenzy, with seated passengers yelling at the people boarding to hurry!! I was told by the pilot while exiting in LGA, that we made it by 30 seconds! It could’ve been handled so much better!

Cons: Delayed for no reason

Pros: Good service, more leg room than American Airlines.
Cons: Everything was good.

Pros: Got me where I needed to go at the price I wanted to pay. - The gals at the ticketing desk were extremely helpful and cheerful.
Cons: Not my typical Delta experience: -Boarding for special needs was a joke. A literal ‘run-on-sentence’. No more did I get up and they went to the next group. I was almost knocked over in the rush. -The onboard staff was nice enough. However, between the two of them, one of them had a thick accent. Maybe that one shouldn’t be the one making all on board announcements… and please fix the horrendous crackles too!!! -It seemed our pilot was in training… during our short flight a series of right and left turns were made, no effort to avoid turbulence, and the landing was surprisingly hard. It felt as if my spine took a quick jab to my brain as a result! What’s up?

Pros: Got me where I needed to go at the price I wanted to pay. - The gals at the ticketing desk were extremely helpful and cheerful.
Cons: Not my typical Delta experience: -Boarding for special needs was a joke. A literal ‘run-on-sentence’. No more did I get up and they went to the next group. I was almost knocked over in the rush. -The onboard staff was nice enough. However, between the two of them, one of them had a thick accent. Maybe that one shouldn’t be the one making all on board announcements… and please fix the horrendous crackles too!!! -It seemed our pilot was in training… during our short flight a series of right and left turns were made, no effort to avoid turbulence, and the landing was surprisingly hard. It felt as if my spine took a quick jab to my brain as a result! What’s up?

Pros: Great trips notifications

Pros: Very nice flight and attentive staff. Enjoyed the view of NYC as we flew up the East River, then looped over Nassau County to approach LGA.
Cons: The male flight attendant who handed out the complimentary drinks and snacks acted a bit strangely. I was very thirsty, and I asked him if I could keep the rest of the can of soda. He neither said yes nor no, but rather completely ignored what I said and just poured my drink and moved on. I was a mildly annoyed, but figured maybe it was policy and he was shy and didn't want to debate the matter. When he took care of the older couple behind us, however, things got really strange. He asked them whether they wanted pretzels or peanuts, but they misheard him and asked for a ginger ale. I happened to know that he did have ginger ale, since my wife had just gotten one, but rather than just pouring the old folks a drink, he repeated himself. "Peanuts or pretzels?" They misheard again and asked him whether he had a diet ginger ale. Again, rather than just pour them the drink, he repeated himself. "Peanuts or pretzels?" This went round and round a few more times -- like a poorly designed computer UI that refuses to accept anything except the correct input -- before the old couple finally figured out the disconnect and picked their snacks before their drinks. Very weird.

Pros: Flight was delayed by 2+ hours, Delta (running the flight for westjet) sent 1 email about the flight being delayed to 4:45 which was inconsistent with the gate signage and agent who said 3:45, flight ended up leaving at 5:45PM. No reasons were provided beyond the incoming flight from LGA hadn't come in. Why hadn't it come in? When could we expect to leave YUL? No answers.

Pros: Please call me. Why did you double charge me? I took my parents for a trip and you charge me 2 twice?? Call me 416 888 4387
Cons: You charge me twice. Call me 416 888 4387

Pros: We were traveling with a 4 month old lap infant, and the crew went out of their way to warm bottles and be friendly in general. The plane was clean and comfortable, and on this leg of our trip the entertainment system actually worked!
Cons: The only bad things were those that were totally out of Delta's control: weather delays and absolutely nasty and rude TSA agents who seemed to understand neither the concept of their Pre-Check system (no dedicated lines and no priority) nor the fun of traveling with an infant.

Cons: Not enough water on the flight and we landed in a parking lot and shuttled back to the airport.

Pros: The Delta cookies that were offered as a snack
Cons: I don't understand why there's always a lack of space when the flight is full. Were the aircrafts not designed to accommodate a full flight's worth of luggage? anf then when I went to go to my seat, the air stewardess told me to progress down the aisle so someone that they knew could pass through, causing a delay in me getting to my seat as well as losing my overhead luggage space as someone else passing utilized it instead. Now I am in my seat with both my carry on and personal item stowed below. So was I comfortable ? No. Was I upset and annoyed, on top of being tired? Yes. They need a better system.

Pros: The flight itself was fairly quick.
Cons: We were late by 4hours and they kept changing the times. I wish they would have set it to one time like the other airlines. The seating is uncomfortable and there was no entertainment.

Cons: There were many empty seats, and when I moved from a cramped seat to a fully open row, the attendant rudely and humiliatingly admonished me for moving to a comfort+ from my "preferred" seat. It was unprofessional and extremely uncalled for. The seats were completely empty and there was no reason for him to admonish me loudly and rudely. I suffer from severe general anxiety disorder, fur which I take appropriate medications, but this incident caused an anxiety attack that lasted through the rest of the flight. Extremely disturbing that crew would behave so rudely and insensitively to anyone.

Pros: Amazing crew, from the flight attendants right up to the Pilot (one of the classiest people I ever encountered during my travels).
Cons: Hopefully the mask mandate will go away soon. I know it's the Feds not the airline, but.........

Cons: Person next to me was talking across me

Pros: spaced out
Cons: there was no food alergy alternatives (Gluten Free)

Cons: No complaints

Pros: Everything was great!
Cons: I mean nothing. But a cute added feature could be massage chairs in Business/First. JetBlue has them and it is a pretty nice special surprise. But seriously- you guys are great!

Cons: Passengers were packed too tight. I had a woman put her but in my face while I was seated, and hit me in the head with her bag while she tried to get out of the way of another passenger.

Pros: Social distancing was enforced and I was able to have a whole row to myself on both flights.
Cons: Cleanliness on my return flight could have been better. Flight attendants weren’t coming around picking up trash as much as the first flight

Pros: Got me there
Cons: MAKE PEOPLE WEAR MADKS EVEN IF THEY ARE IN FIRST CLASS THE MASK HAS TO COVER THE NOSE!!!

Pros: All my expectations were met
Cons: Everything was fine

Cons: Plane was full!

Pros: The service of the air hostess.
Cons: Definitely more space is better.

Pros: Nothing
Cons: Social distancing enforcement and education

Pros: The plane was amazing
Cons: Nothing

Pros: Got a row to Myself
Cons: No Masks really enforced

Pros: 787 is a nice plane. I also like getting miles since I accumulate most miles with United. Not much else to boast about.
Cons: The outbound plane from Newark to Frankfurt was late by 1.5 hr because United could not figure out how to bring the plane (that was sitting in the middle of the airfield to the gate and then they realized that they need get catering supplies to feed the passengers and we were waiting for that too. The inbound flight from Frankfurt to Newark was late by 1.45 hours since they were fixing a computer problem on board. The flight was totally over air-conditioned and when I asked to bring an extra blanket for me the flight attendant started lecturing me that I was wearing shorts and a polo shirt (in the 86F heat at FRA and EWR it was ok!) and that she had no blankets. The second flight attendant who for some reason came 2 miins after the first one apologized for the attitude of his female colleague and immediately brought me an extra blanket.

Cons: Going and coming back was delayed

Pros: Not a whole lot.
Cons: Everything. The flight was delayed by 4 hours. There was no food in first class. The luggage was put on an earlier flight ans delivered to a different gate. The person handling luggage in Gate A was rude. We had to go to the other gate at 1am to pickup our luggage.

Cons: 4 hour delay

Cons: See above

Cons: Broken video monitor on my seat and window seat. Ripped and dirty pockets on all the back of the seats in the row in front of me. Just a feeling of disrepair.

Pros: Comfortable and efficient
Cons: No vegan food options left

Pros: Check in was very good Both Outward and Return flights were on time. Crew very attentive Seating not too bad (if you haven't got long legs)
Cons: Food could be a bit more varied - some people don't like pasta and some people don't like chicken - what was left????? Should have different entertainment on different legs of the journey Not really Flight-related but Passport Control in US could do with a review .... waiting a good hour or so - come stations were empty and those that weren't the staff were changing shifts while there was still loads of people to go through - not nice when you have people meeting you.

Pros: On time!

Pros: Service was very good, they were on time and considering the flight time food was good too.

Pros: Great and organized service at gate. Very friendly staff considering that they were having to work on Thanksgiving.
Cons: I expected more current movies on the in-flight entertainment system.

Pros: On time
Cons: The flight attendants were rude, impatient and generally seemed unhappy to be working on this particular flight.

Pros: Friendly staff, happy to help
Cons: Was all good

Pros: Staff were very helpful especially with delayed flights etc
Cons: Aircraft was very old, bad food, lack of entertainment, poor tv and hard to use, uncomfortable seats

Pros: That it was over
Cons: Dallas to Newark worst flight I ever had crew was rude they did not control the guest well they pretty much let them do whatever they wanted not safe.

Pros: Service,management, food

Cons: Entertainment was awful. You have to watch movies on your phone and then the wifi/app doesn't even work!

Pros: Nice plane and the boarding was super quick, I don't mind The new skinnier seats.
Cons: Rude staff, couldn't be bothered with interacting with people.

Pros: It was easy to switch to an earlier flight. Curbside check-in with the golf clubs was quick and painless. The crew was very friendly. Flight got in much earlier than expected.
Cons: Leg room was tight. The complimentary snack mix appears to be shrinking in size.

Cons: The flight was full to capacity

Pros: Free movies
Cons: Sat on plane for two hours after we boarded waiting to take off

Pros: Food was good. Staff were great. Headphones not the best.

Pros: Nothing!!! It was handled in a terrible way
Cons: The way they didn't care

Cons: Original flight booked was for 1:30. Week before changes to 5:30. Then 6:30. Arrive at the airport and flights delayed to 7. Then 730. 8. 830 etc etc etc til 11. No explanation. No food tickets. Rude responses like this gem: pointed out how long I was waiting with no word --> told by a united employee that he's been there since 7am. I point out he's bad to be there. He says he's not. I guess a united volunteer then? Then only handed out water since 'it's a short flight'. Useless.

Cons: The entertainment unit did not work.

Cons: Southwest has much better experience.

Cons: I wish my departure wasn't delayed by about 2 hours, but that's not the airline's fault.

Cons: Delayed both th way

Pros: Crew. Aircraft selection.

Pros: Nothing
Cons: Crew was horrible. Seat was so tight that it shouldn't be legal!

Pros: I paid to DIRECT TV..... 3 sets of earplugs did not work. No one offered as to how I get my money back. The connection perhaps was not good. However no one tried to help

Pros: quick and landed on time
Cons: should serve a small breakfast item

Pros: Dallas flight was 1 hour delayed, United landed in terminal C (C115) in Newark, flight to Hartford departed in terminal A (A26). People were running to catch the Newark to Hartford gate on the other side of the airport. I am surprise United hasn't beeen sued for this lack of consideration to their customers. Luckily I was not in a wheelchair to run across to the other side of the airport due to United delay. I wonder how a United employee would feel if ithis happened to them and their children or disabled parents. Flying is already stressful enough, experiencing a flight delay and forcing people to run like cattles in an airport only pushes people to drive rather then fly.
Cons: Try placing inbound and departure United planes in the same terminal instead on on the other side of an airport. If you delay a flight, the departure flight should be delayed too to allow customers a fair chance to get home. Not everyone can run like Husain Bolt in an airport. Consider your future customers.

Pros: The power outlets were a perfect way to be ready to arrive home. Great option of personal mobile device entertainment.
Cons: No television on that flight.

Pros: the afternoon coffee, not offered by others

Cons: This flight was cancelled, so I can't say how the flight was. However, I can say that in my 20 years of travel, this was by far the worst, most stressful experience I have ever had. I was placed on 2 other flights with 2 other airlines and wasn't notified until AFTER I was already checking in with another airline (this is also after calling the airlines regarding the cancellation, several hours before heading to the airport). Worst experience. Do not recommend.

Pros: Staff was super friendly, nice airplane size for the amount of passengers, smooth landing from the pilot
Cons: Airplane was delayed one hour, kept switching boarding Gate from 63 to 56 to 60 and passengers were confused, nothing free inside the airplane not even water or snacks in more than 4 hours flight

Pros: Crew was nice
Cons: Delays, amount of people during a pandemic.

Pros: Crew was amazing, arrival time much earlier, easy boarding
Cons: Complimentary water on the plane

Pros: Crew was horrible and frontier sucked as always

Pros: crew was nice but minimal
Cons: frontier charges for a carry on, small pack pack included. No entertainment or wifi offered. Plane was very very warm on cabin and they didn’t offer any beverages.

Pros: Fast boarding
Cons: Not such a long delay, but I understand due to the conditions

Pros: The price.
Cons: The flights were full. Middle seat was not left empty for covid. Yet you would not provide a snack because of covid.I did not feel valued as a customer.

Pros: Cheap flight
Cons: Frontier intentionally makes you uncomfortable so that you purchase more “extras” that are standard on other airlines. During this flight there was also a lot of confusion and poor communication for boarding for myself and other passengers. Masks were not enforced on the flight and the passenger next to me didn’t wear his at all and was also smoking his vape pen during the flight.

Cons: It was a packed flight. No empty middle seats for social distancing, only half empty rows that you could pay $50 to "upgrade" into. Just having a backpack will cost an extra $40. No complaints of the crew. I've had better experiences with Spirit.

Pros: Friendly staff
Cons: Gate agent wasn’t available until boarding

Cons: We waited 7 hours to leave Orlando

Cons: Need food

Cons: Los precios son muy populares por lo que la incomodidad de los asientos se te olvida. En general todo es bueno. Aparentaba estar limpio y el servicio fue excelente.

Pros: Good service and very attentive.
Cons: Better entertainment options.

Cons: Everything

Pros: I was on time with my luggage
Cons: Seats are cramped and uncomfortable to the point of physical pain.

Cons: 4 hour delay

Pros: I like how cheap the prices are for a simple weekend trip when you only bring one bag. The woman who boarded us at the terminal was AWESOME. She clearly loves her job, and loves people around her and honestly what else is there that's more important in life than loving people. She was funny, kind, considerate and incredible at customer service. Give that girl a RAISE. We boarded at 4:49 in the morning and her energy lightened the mood for sure.
Cons: I didn't like how even the tray tables were cheap. I also don't like if you want to choose your seat you need to pay... why is that? No other airline does that.

Pros: Overall I liked the price. Never had any problems with Feontier before so that is why I booked it.
Cons: Leaving Denver it was confusing when boarding because the boarding agent was talking on the loud speaker and was saying that it was going to be a fast turnaround and some other stuff but more like rambling something about we were going to be late to Dallas. We wound up being right on time when we landed in Dallas. Wasn't really sure the purpose of the confusion.

Pros: Boarding was fast and efficient. We left on time and arrived early.
Cons: You have to pay for carry-on and/or checked luggage and the space in seats in very cramped, particularly for legs.

Pros: I liked Nothing!
Cons: 1st time on Frontier and they decide to change scheduled flight with out confirmation! Way to go Frontier..

Pros: If people read the articles when they book it states baggage pricing, several times and then again when you check in. This is a no-frills flight you chose what you need. The crew was very nice. The flight arrived early. I will fly Frontier again for the economy.

Pros: Friendliness of crew. The crew moved me and my party near the front of the plan so that we could get off first in hopes that I would make my connecting flight.
Cons: The plan sat in Denver for over 30 min. It was stressful wondering how I was going to make the connecting flight to Seattle. Seattle was late boarding. I am unsure if I will recommend to fly and fly frontier again because of this experience.

Cons: I paid for seat selection to have 2 seats by ourselves but Frontier changed the type of plane and it changed the seats to an aisle and a middle seat, exactly what I was trying to avoid.

Pros: Friendly crew, easy boarding, everything on time
Cons: Price of seats not included in ticket cost, but since ticket so cheap not really that big of a deal.

Pros: It would have been nice to receive an email so I could make other arrangements!

Cons: I paid $85 for my bags. $45 for a carry on is outrageous. I have not flown Frontier in some time but after this I'll be sure to take my business elsewhere. I understand when others charge for checked baggage but for a carry on that is were you lost my business.

Pros: Nothing
Cons: The flight was delayed 7 hours and I didnt even know until I was at the airport waiting. I thought it was be ause of rain but come to find out Frontier doesnt have it together. The crew from my flight was on a later flight. Thats really dumb. Worst airport experience ever

Pros: I didn't like anything. Nothing was handled well.
Cons: Flight was delayed six hours. They didn't communicate the initial delay until 10 minutes after we were supposed to board. The gate attendants were not knowledgable. We were supposed to board 4 hours later and didn't make it on the plane till 5 hours later. Then they forgot to get gas so we were stuck on the plane for another 45 minutes. Flight attendants didn't offer food or drink and kept saying everything was for an additional fee. Nothing was provided. I will never fly with frontier again and am seriously concerned about my return flight.

Cons: We were delayed 3 and a half hours because of a water leak. Shouldn't that have been checked the plane the night before since we were the first flight out? Since we were delayed, they decided to give us breakfast vouchers (very nice) but they gave it to some people then not to others. When they finally decided to give them to the rest of us, we had 30 minutes before we had to board again! We could have been doing that with the 3 whole hours we had! I won't be flying frontier again, that's for sure!

Pros: The cost seemed to be good up front, but...
Cons: This airline is full of hidden fees. If you are traveling with someone and want seats next to each other, you have to pay an extra fee. Also, the airline only allows you to have a personal bag (a purse, laptop bag) for free, but they charge you for a carry-on. I had to pay $40 EACH WAY, so it ended up costing me $80 to travel with a carry-on. The return flight was delayed multiple times with no explanation as to why. Frontier was the only airline with delays, so it wasn't the weather. The seats on the plane do not recline, are not padded, and are overall not comfortable. I was overall disappointed with my experience with Frontier. It seemed like a good deal at first, but after paying all of the extra hidden fees and the delays, I would not recommend this airline.

Cons: Mechanical issue with the plane was reported the night before and not looked at until next morning after all passages had to be boarded. This caused all passengers to have to be unloaded and wait numerous hours before knowing if/when we were leaving. They passed out a handful of breakfast voucher then stopped until about an hour later they gave the rest of us our vouchers.

Pros: I was lied to at the service counter. Flight 131 was scheduled for 7:10 pm and I was at the counter and told by the only agent there that "they closed the door to the aircraft". That occurred at 6:40 pm with 3 people in front of me in line traveling together, and what's disturbing is that they were allowed to board. The next flight was 12 hours later at 6 am and I had absolutely no choice but to proceed and yield to the Frontier mandate. Just don't lie to me. If you understand the logistics at terminal E at DFW, I was very close to security and the gate. Flight departed at 7:22. Don't lie to your customers. All of the aforementioned information is verifiable.
Cons: Being lied to...

Pros: We boarded and took off right on time. Seats are really tight quarters. My 6'6" son couldn't even sit in a normal seat and would be forced to pay for an upgrade along with all the extra carry on fees. Turns out tickets aren't really cheaper after all the extra charges.
Cons: Landed early (7am) and wound up sitting on the tarmac way past the time of our regularly scheduled arrival of 7:12am.

Pros: Staff was friendly
Cons: The most narrow and hardest airline seats I ever sat in. I was consistently elbowed by the women next to me. Very uncomfortable seats. Also the website was very misleading telling me the flight was $143. When I went on the site to check in the day before the flight it said I had a balance of $80. I was very confused. Also your site was not that easy to navigate around to do the check in. I fly often with other airlines and never had this much trouble finding on your site where to go on it to reserve my seats. I am sorry but I will never recommend Frontier nor will I fly with them again. It's bad enough flying these days with all of the additional charges, People bring all their carry one on board, security and delayed flights. I want the best and easiest check in and a better seat which would of been really nice yesterday for our flight since we sat on the Tarmac for over two hours with a rain delay. That means I was on your airline for almost 5 hours. Because of it my back and neck are hurting still today.

Pros: Its my first time i us ur airline but its really tireble even thay didnt ask any passinger even for water.and we are 2 adult me and my husband include 1 bag thay charge us $35

Cons: The plane didn't have any air and the boarding attendants couldn't make their mind up. They gave out different information and they were rude.

Pros: I'm still alive
Cons: In purchasing the ticket from your website, the price does not reflect comparative like and kind price comparison. If a carrier charges for a carry-on, this should be displayed as part of their price and a buyer should not have to go through a drop down menu to find out. Further, when I arrived at the airport, there was no explanation of this charge other than the kiosk, where I was not required to purchase. After dropping off my bag with the front desk agent at the airport, I went through security with my personal item and carry on. When I get to the gate, I find out not only do they enforce this charge, but they actually raise 50% from the front desk to the gate and the agents had no absolutely no desire or power to give me the $40 price. When directed to their website to purchase, the site was unresponsive and I was unable to purchase at the $40 rate. I was forced, literally forced given the fact I wasn't going to be able to fly home otherwise, to pay the $60. This matter is going to the state attorney generals office in Texas and the Better Business Bureau. If that does not resolve, I will be working on a class action lawsuit so all victims of this price gouging can receive compensation.

Pros: The crew was very pleasant. The flight was the cheapest I found. The pilots on the round trip were very capable.
Cons: The reason why it's so cheap is that they charge for everything. For some reason the site combined my first and middle name. I noticed when checking in and was prompted to change it. I was then showing a $400 balance even though I had already paid for my ticket months ago. I called customer service and they luckily updated it for me. The person then proceeded to tell me if I check a bag, bring a carry one, or want to choose a seat, there will be a charge. $60 just to bring a checked bag (27 lbs by the way) round trip. I opted not to spend even more money on the carry on and seat. I've seen other airlines charge for seats, but they're typically upgrades and you can choose another available seat for free. Not Frontier. If you don't want to pay the site tells you it will choose a seat for you. I don't know what the point of checking in 24 hours in advance is juat to be put in the last group no matter what. Speaking of seats, these were plastic, tiny, and uncomfortable. Speaking of uncomfortable, the plane felt like it was going to fall apart with even a hint of turbulence. Overall not great and I may have to go elsewhere for plane trips in the future. But that's up to Frontier.

Pros: The pilot did a great job of landing in very windy conditions.
Cons: I've been flying for many years, and I miss the hospitality of the free snack and drink.

Pros: Smoothness of the flight. The staff.
Cons: No snacks. Uncomfortable seats

Pros: The flight was kinda cheap, but I'll never fly frontier again.
Cons: I could not make it on my return flight in time, but you still charged me for my checked bag! Which you DID NOT transport. I won't fly frontier again. Everything they could possibly cut costs on, they did! They even made the little tray on the seat backs about 1/2 the size. I couldn't put my laptop or my book on it lol. Might as well not put a drink on it either, because it would just fall off -- there was not a cup indention for the cup to sit in. Very dissatisfied. Won't fly with yall again. Sorry.

Pros: Good flight. No issues
Cons: Nothing

Pros: The crew was fantastic. They were funny, polite, and very professional. The boarding process was very smooth and quick.
Cons: The seats are awful as they no longer recline and have very little padding making the trip seem exponentially longer than it actually is. Carry on prices are absurdly expensive ($45) at the airport for one little duffle bag that was barely too big to fit under the seat. Food and entertainment are no longer provided on short routes so you better bring something to do!

Pros: Seats were super affordable. Plane was new and nice. Flight crew was very professional. Overall really good experience. I will definitely fly Frontier in the future.
Cons: The seats are really jammed together, and I am not a large person. The plane was an Airbus A319. Nice plane, but the seats were not very comfortable. Any flight over two hours would be unbearable. I am just being picky. No complaints really.

Pros: I liked the crew. And the flight was on scedule. Also, the flight had very little of turbulence.
Cons: I don't like the fact the seats are so close and hard. And very uncomfortable.

Pros: Clean, fast, efficient!

Pros: Uncomfortable seats everything
Cons: Hire better ticket agents

Pros: Seat sucked

Pros: Crew was very good.
Cons: Plane just needs tv thats it

Cons: Nothing flight arrived early, staff very pleasant and helpful

Cons: I am not happy with logic $100 dollar for two Logic ☹️

Cons: It will be better to include the bags in the fly ticket for some reason. Before we checked in, a lady told us to just print the boarding pass and go inside in order for us not to miss the fly when we asked if we can have as discount because we did not know about the carry-on bags. Outside was $55 for a bags and $65 at the gate. Which is $10 more for each additional bags. This is stealing money from people and they are sending passengers away from Spirit airlines. I don't recommend to anyone. Even water, you have to pay for it.

Pros: Seats were not comfortable though no complaint on legroom. No entertaintment. 40 Lbs limitations on checked baggage should be 50lbs - to be at par with other airline
Cons: Check in and boarding was fine

Pros: Ticket price
Cons: Paying $90 in bag fees for a gym bag. Seats were uncomfortable had to move twice because someone was in my seat.

Cons: Better service on this flight.

Pros: Flight was on time. ALL information is on the website when making your flight purchase. Overall good experience. Would fly again.

Pros: Good

Cons: Price was a rip off with kayak. Originally was around $188, now I paid $247. Not very nice at all

Cons: The fact that we were charged a lot for out bags, and you guys charged $14.00 for the seats that are not comfortable at all.

Pros: Everything thing

Cons: All of the prices for the add-ons. This reminds me of the airline Peoples Express in the 80s. It was a no-frills airline.

Cons: Uncomfortable and dirty seats,

Pros: i love spirit. best value for money.

Pros: Not one thing
Cons: They nickel and dime you for seats and bags and check in...price literally doubled! Crooks!!!!

Pros: Timing
Cons: No tv or entertainment, and no electricity as far phone charging

Pros: The plane had complimentary windows, which was surprising.
Cons: After multiple delays and waiting nearly an hour for the plane to take off after boarding, the crew proceeded to advertise the Spirit Credit Card for twenty minutes of the flight over the loudspeaker. I was asked to remove my headphones during the "captured audience" announcement. The crew looked disheveled and the plane was dirty. The toilets didn't have toilet paper or anything to dry one's hands, but in a wonderful turn of events, I was offered a "complimentary cocktail napkin" when I pointed this out. I understand that Spirit is the "get what you pay for" airline. Apparently I forgot to pay for hygiene, privacy, timeliness, and decency - I'd advise anyone else to remember to pay for them ahead of time.

Pros: I wasn't too happy because I wars next to the bathroom

Pros: The flight itself was fine.
Cons: I was very annoyed that literally everything has a fee. tona of hidden unnecessary fees, bad planes, delays, and a demeaning and rude staff with no regard for personal space.

Pros: I paid $169 for 3 bags. Would have liked to know beforehand that they charge $55 for 40lbs. Not $25 for 50 lbs like the others. And then another $52 for carry ones? Yikes. Never. Ever again.

Pros: ....
Cons: Cramped and filthy Things left behind on seats and in pouches, and grease marks everywhere.

Pros: Crew was attentive
Cons: Plane was tiny and seats had even leas room than usual

Pros: The flight was fine. Pay for everything was a surprise
Cons: Advertise a $200 round trip fare then after paying for my seat and bags was an additional $100. Felt taken.

Pros: I liked the size of seats in first class, how cheap the ticket was, and good crew/flights were on time.
Cons: The seats were worn, broken, or just plain dirty. Plain looked like a 20 year old continental plane with spirit stickers slapped on the side. Inside of cabin was visibly old and dirty.

Cons: Hospitality is not anywhere on this flight, not even a glass of water to drink on a 3 hour flight, this is my first time ever and it's so unfortunate to say I will never fly Spririt Air again

Pros: Nothing.
Cons: Never got to Dallas. Flight from LaGuardia was cancelled after we boarded the plane. Aircraft was dirty, counter staff from spirit were rude, provocative and seemed to enjoy being as little help as possible. Our vacation was cancelled Never again with spirit airlines!

Pros: Nothing
Cons: Flight was supposed to leave early in morning so I could do business. Got delayed so lost entire day. Delay over 4 hours. Pilot didn't show!!#

Pros: The cheap fare.
Cons: Luggage cost,no snacks,personnel unfriendly

Pros: Excellent
Cons: 50+

Cons: It looks like a cheap flight but you pay fees for everything. Carrying on a bag can be up to $100. Picking your seat up to $50, even an in flight drink is a charge (water, soda, coffee). Crew on this flight was much more professional.

Pros: Nothing
Cons: Everything

Pros: Crew
Cons: the extra costs that go in after booking cheap flight. Great if you don't care about seat, bring own snacks and can fly with only a back pack. There is no food or entertainment that's why the 1 star.

Pros: The cost of airfare was good but also competitive with other airlines like American and United. I chose Spirit Air because the flight worked with my schedule.
Cons: I missed my flight along with others because of a delay going through the TSA security check. Arrived at the gate 14 minutes prior to departure. An international traveler with a small child was waiting to board as well. The CSA had just walked down the jetway and was suppose to return. Four minutes later the flight pushed out of the gate, departing 10 minutes early. The staff knew of the TSA delay. If I had made my flight it would have cost me an additional $100 dollars to check my carry on suite case that I have been flying with for the past two years on other airlines without any fee. Spirit Air requires you to have a smaller carry on suitcase than the rest of the industry. So my $96 dollar fare would now be $196. American Air was also offering a deal at the time for $91, but the time did not work with my schedule. Spirit Air is not a deal. If you check your carry on suitcase on line it will cost you $45. If you check your bag at the gate it will cost you $65. If you check your bag while boarding it will cost you $100. Traveller beware!

Cons: Other than the initial price and the so called credits given because of the delayed and subsequently canceled flight towards a round trip flight elsewhere (only having to pay taxes) it amounted to $50 each. More importantly was the unwillingness to use those credits towards the return leg of my flight and therefore having to cancel it and then purchase another one so the $100 credit could be applied. Overall a horrible experience.

Pros: It was cheap and the crew was nice.
Cons: There was no space, nothing to do, and not even a free drink.

Pros: The staff was nice and friendly.
Cons: The seats, no space, there was no way to take a comfortable nap... and there was no on-board entertainment. If you not have a phone, you're out of luck.

Cons: Carry on was too expensive!

Pros: Nothing about the flight was pleasing, you have to pay alot of money for just and hang luggage.....not cool
Cons: Everything

Cons: No carry on included!!

Cons: Terrible customer service after missing my flight.

Pros: nothing
Cons: I have never been charged for a laptop sleeve bag and a carry on before and I've always flown spirit. This was extremely agitating and it kind of ruined my entire day. I had to pay $65 for it. I have flown spirit for years now and never had an issues especially when the flight was empty with plenty of room.

Cons: That spirit made no effort to help or re-accommodate us to a new flight after countless phone calls.

Pros: Nothing
Cons: Cancelled my flight 12+ hours in advance. Other airlines flew without any problems. Customer service from a foreign country stated they will not reimburse anything. It is in the fine print. Flight the next day had computer issues. Several false atarts of boarding and unboarding. Lack of communication, compassion nor offered any support or remuneration. Rude gate staff. No voucher nor free water. Nada, like their meal brochure states.

Cons: find fault with each pound if the customer exceeds the weight of the luggage 2 pound the flesh once you have a lot of money and when my wife and l flew from New York to Dallas and we had two small suitcases (roller) the employee ran after us and said that they should be put into the luggage and we said that we have to pay $100 when other companies do not to the same ,these roller were tested for patterns and they have stood the but she told us that you still need to pay a surrender and FLHN on the plane, l saw those rollers and missed the plane, they wewre even slinghtly thicket

Pros: Boarding and deboarding was quick
Cons: Having to check-in 45 mins before flight (missed my flight to Dallascause arguing with desk cause I was never notified about this policy that NO ONE ELSE HAS had to booked with another airline), paying for a carry-on bag of any kind ($50 for a carry on! That more than twice most checked luggage fee on other airlines).

Cons: Very uncomfortable seats. Really unbelievable High charges for bags.