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Cons: "Boarding can be little more faster"

Pros: "Everybody was very helpful. It had been 40 years so it was great"

Pros: "Good selection of movies streamed to phone"

Cons: "Snacks could have been better"

Pros: "I have never been so comfortable"

Pros: "Yes, yes"
Cons: "No"

Pros: "The wine!"

Pros: "cleaner plane would be nicer. quieter plane would be nicer. Seating for premium class could be COMFORTABLE."
Cons: "cleaner plane would be nicer. quieter plane would be nicer. Seating for premium class could be COMFORTABLE."

Pros: "cleaner plane would be nicer. quieter plane would be nicer. Seating for premium class could be COMFORTABLE."
Cons: "cleaner plane would be nicer. quieter plane would be nicer. Seating for premium class could be COMFORTABLE."

Pros: "cleaner plane would be nicer. quieter plane would be nicer. Seating for premium class could be COMFORTABLE."
Cons: "cleaner plane would be nicer. quieter plane would be nicer. Seating for premium class could be COMFORTABLE."

Pros: "Ride was smooth. Just wish certain passengers were quiet"

Cons: "Forced us to check our bags. Moderate delay at the gate as they did not pull up close enough to the gangway…"

Cons: "I’m a disabled veteran I was requested to have a wheelchair in Houston when I arrived there was none and I walked in while across that huge airport on foot and a large amount of pain to go to the baggage claim and nobody knew anything or soon any responsibility"

Cons: "N/a"

Cons: "Me deaf. They not communicate me"

Pros: "Everything"
Cons: "My cabin bag has been misplaced and I siding receive the same."

Cons: "Plane was freezing!"

Pros: "Really was all good!!"

Cons: "The landing was like a beginners practice landing."

Pros: "Easy and simple."
Cons: "Waiting to be boarded."

Pros: "Alaska airlines sick. It is the worst."
Cons: "Missed the last connection by about 30 minutes because of their mistake. The plane did not wait and I sat as t the airport for 7 hours (all night) without an apology or any food or water. These people don't give a damn about their passengers."

Cons: "3 hours delay"

Cons: "Screens on the seat backs."

Pros: "Earlier arrival then scheduled Great service Complimentary drink"

Pros: "Short and smooth"

Pros: "I liked nothing. TSA is a sad partner in the “Expidite your Line Wait for Cash” racketeering scam. They make Hundreds miss their flights because of lengthy wait times, then leave you only a couple options; Pay or miss your flight. Absolutely sickening."
Cons: "I liked nothing. TSA is a sad partner in the “Expidite your Line Wait for Cash” racketeering scam. They make Hundreds miss their flights because of lengthy wait times, then leave you only a couple options; Pay or miss your flight. Absolutely sickening."

Pros: "Great crew efficient and friendly... really like new Wi-Fi entertainment"

Pros: "You just can’t beat the attention to service on alaska."
Cons: "WiFi was down and food was sold out... but who cares, an hour flight."

Pros: "Crew is always great. Their boarding process is horrible. Too many elite groups that push all over everyone else. Love their charging ports.. entertainment is great once you get it going. Lots of good choices."
Cons: "Boarding process."

Cons: "Seats weren't together with infant daughter."

Pros: "Great flight nice free entertainment"
Cons: "All good"

Cons: "45 minute delay due to fog"

Pros: "The fruit and cheese plate had a generous amount of cheese."

Pros: "Perfect all the way around"

Pros: "Extremely quick trip"
Cons: "The plane needs upgrading"

Pros: "Very professional atmosphere"

Pros: "Comfort is always good as an Alaska MVP. Food is always good (fruit & cheese plate, yum!)"
Cons: "My bag was left behind in Seattle. First time that's happened."

Pros: "Arriving in Seattle my bag was waiting for me at the claim area. After 45+ years of flying around the world that was a first. But something happened before we took off. The gentleman in the seat in front of me had packed some oxygen bottles in his bags and a handler came onboard to address this. He was polite and very understanding that the man was meeting a cruise ship in Seattle and needed them as life support. The handler took an address from him and said he would take the bottles to Fedex near the airport and sent them to him. And the passenger could send him the money later! I thin k the handler's name was Bob. He needs a commendation foe going the extra mile for a passenger! Find him and buy him dinner."
Cons: "Having to get my seat assignment at the gate just increases my anxiety with the entire flying experience. Stop it. I get there 1.5 hours early to wait at the gate uncertain of weather I will be flying that day. As usual with all airlines seat comfort was non existent."

Pros: "Everything"
Cons: "Nothing"

Cons: "The seats had plenty of leg room but seemed incredibly narrow. I was definitely rubbing my neighbors and I am a petite lady."

Pros: "Cats"

Cons: "Doesn't work with iPad mini. Unsupported"

Cons: "We picked our seats for both round trip flights well in advance and we ended up being assigned less desirable seating on both flights. On the first flight we we ended up in the very last row next to a lavatory and on the second flight we had seats where the backs did not recline also. Go figure!"

Pros: "I fly with Alaska Airlines a few times a year to visit my best friend and her family in Northern WA and I find that they are always on time (unless waiting on a plane to come in) and they're efficient to get people seated and ready for takeoff by the posted flight time. Always professional!"

Cons: "need more space"

Cons: "If United can serve more than orange juice or water, so can you"

Cons: "No charging station at my seat No media device given to watch movies or TV Flight crew was WELL seasoned, was not personable and didn't seem to care much about service (even in first class) Aircraft was OLD The food "choice" was dried out chicken thighs and some ravioli First Class Flight attendant spent more time in the first class restroom than the passengers did"

Pros: "Smoothly"
Cons: "Food"

Pros: "The crew was great."
Cons: "Seats are not wide enough."

Cons: "flight left without 1/6 of the passengers. ¯\_(ツ)_/¯"

Pros: "Amazing"
Cons: "Nothing"

Cons: "It was fabulous as always! Thank you. I love Delta!"

Cons: "Too hot. Bathrooms were dirty. No leg space in comfort+."

Cons: "Roomier"

Pros: "Reliable - on time - good service - made up time for a late departure"
Cons: "All Good stuff"

Pros: "Just a great experience Delta is still above the rest excluding Hawaiian"
Cons: "Cant think of anything"

Pros: "Everything! Thank you"
Cons: "Nothing. Thanks"

Cons: "Food really bad on both segments."

Cons: "It was canceled"

Cons: "2 seats and neither tv/entertainment centres worked....unacceptable on a 10 hr flight!"

Pros: "Good access to charging, good food"
Cons: "More space:)"

Cons: "No room to move, too hot, no sound when trying to watch movies."

Cons: "Compared to Virhin Australia crew, Delta staff seem almost poorly trained in comparison. For example, Drlta crew don’t check your pass, don’t immediately move down the aisle to move along tourists busy discussing their seats and then line up for Boarding seems chaotic at best."

Pros: "Nothing"
Cons: "Nothing"

Pros: "food and service was amazing"
Cons: "delay in seattle caused a loss of a whole day of my holiday. VERY UNHAPPY"

Cons: "Departure delayed by 1hr30"

Pros: "The website delivered everything I needed."
Cons: "More discounts for frequent users."

Cons: "N-S"

Pros: "Early departure"
Cons: "Absolutely nothing"

Pros: "Awesome prompt and courteous service."
Cons: "Nothing"

Pros: "WiFi on board."

Pros: "The plane was very clean! We loaded in the center which made everything go quicker. I was one of the last on board and there was ample overhead storage. Complimentary snacks were were substantial and service was constant. I hate going to the bathroom on the plane and it was so roomy for airplane bathrooms. The pilot was hilarious!"
Cons: "Only complaint was nothing that can be changes. I had a middle set and it was quite cramped...my computer didn’t fit on the tray or would get smashed when the person in front of me reclined."

Pros: "."

Pros: "I loved flying delta comfort. I’m going to do it more often."

Cons: "Old cramped untidy and limited drink service"

Pros: "Nothing"
Cons: "Multilpe delays"

Pros: "This was our first time flying Delta and it was a very pleasurable experience. Boarding was very straight forward and the seats allocated comfortable. A surprise for us was being asked if we would like to move seats from the back of the aircraft to Comfort Economy (we think it was to do with weight balance! but appreciated very much none the less). The flight attendants were very professional and helpful, as you would hope all attendants on all airlines would be. We'd gladly fly Delta again anytime."

Pros: "Over an hour late wth!!!"

Pros: "Great"
Cons: "Too many announcements"

Pros: "Alaska Airlines is way overpriced and way less comfortable than Delta. I’m a Delta loyalist forever now!"
Cons: "Nothing."

Pros: "Nothing really"
Cons: "Flight delay further to the 30 minutes additional 20 min due to crew being not there"

Cons: "We waited 3 hours for the tarmac in Seattle On Christmas"

Cons: "Too crowded."

Pros: "No complaints. A puddle-hopper to a yes."

Pros: "Good food and movies. Comfy seating with plenty of room."

Cons: "No drink or snack service. No trash pick up. No option to purchase or rent headphones"

Pros: "Fast and efficient boarding again! Most impressed!"

Pros: "everything was very nice"

Pros: "Nothing"
Cons: "The fact they wasted two days of my trip with my son travelling from the U.S. to China because they didn't know about transit visa regulations. And so far they offered a 75 dollar voucher for participating merchants. Unacceptable"

Cons: "As a Platinum AFK/KLM Skyteam member I was NOT allowed to use the Delta Lounge. On the flight the meal choice was poor and the staff were not really geared to serving regular clients. The movie choice was poor. I expected better!"

Pros: "Enjoyed food and movies.Woul"
Cons: "Would like more comedy or romance movies. Becky"

Cons: "Late and missed my international connection"

Pros: "Very friendly and helpful staff."

Pros: "Very attentative."

Cons: "Aircraft was smelling bad! Hygiene is the key"

Pros: "EZ play newer plane nice staff"
Cons: "Power plugs did not work in seating row and air vents did not work"

Pros: "Helpful staff. Never felt rushed if I had a question. The special meal (VLML) was excellent. Tasty, filling and nutritious Plenty of foot room in economy."

Pros: "Not much."
Cons: "We disliked that our baggage was lost and we do not have it two days later."

Pros: "Nothing. Delta sucks!"
Cons: "Poor management prior boarding"

Pros: "Amazing crew. Departed and arrived on time."

Pros: "Crew"
Cons: "Decaf tea"

Pros: "Seat room is limited, especially when you are in the middle seat."
Cons: "Seat space"

Pros: "Everything"
Cons: "Nothing"

Pros: "The crew did a great job."
Cons: "Seating is very uncomfortable."

Pros: "amazing seat and awesome crew couldn't ask for more"

Pros: "Arrived early with great service which is most important when flying."
Cons: "Entertainment was not on par with competitors like Delta, especially on a long flight. Movies depended on downloading the gogo app before you boarded which most were not aware of until we were airborne."

Pros: "The seat was cormfortable and the entertainment was dope!"
Cons: "Communication. The pilot did not say when he was landing and considering it was a rough landing it would have been helpful to say. He said we shall be landing like 40minutes before Then quiet"

Cons: "Bigger seat"

Pros: "The free movie"

Pros: "The flight crew was terrific, and the pilot provided good information on the cause of the delay, and expected deoarture and arrival."
Cons: "We were 80 minutes late leaving Portland. Fortunately I did not have a connecting flight and the late arrival was a nuisance and not a problem."

Cons: "I was forced to chance airlines, because, AA knew about an issue with the plane but still tried to used it."

Cons: "The flight crew from PDX to CLT were not very customer service friendly. I was quite underimpressed."

Cons: "4 hour mechanical delay and shitty communication"

Pros: "Everything was ok."
Cons: "very little service"

Cons: "While my experience was excellent, I must acknowledge that the practice of charging significantly more for some seats is outrageous. I was happy with the (free) seats I had."

Pros: "Crew is very nice, we were on time and baggage didn't get lost for once."
Cons: "Seats are simply too tight, not enough space for carry-on, and boarding procedures are a joke."

Pros: "The crew was nice and so was the American Airlines customer service office in Phoenix"
Cons: "I didn’t like the male and female check in people in Portland. They sat there and watched me for an hour not telling me I could not use cash to check in my luggage at the gate after they told me it was double the amount to check it in at the gate. The sight u use on the boarding pass u download on the phone is not clear. It says baggage fee +$25.00. I thought it was 25.00 till the women in Phoenix showed me the + sign. She said “it is confusing”. I did not buy the ticket because it was for an unexpected funeral of my sister. My other sister did so I didn’t see all the stuff from Travelocity. After telling me it would be $50.00 the check in male and female at the gate saw me sitting there for an hour and never told me I couldn’t pay cash. By the time it was boarding time if a nice woman did not offer to use her credit card and I have her the $50 cash I would have missed my flight. The manager at the gate in Portland even told me I would miss my flight. The two check in staff at the gate said “well we didn’t know you only had cash” and they weren’t even concerned that I was going to miss my flight. It would of been nice of them to tell me this when I sat there for an hour after they told me They we’re doubling the price. I would of had time to go back through security, only pay $25.00 and the other nice passenger would have not had to use her credit card. Very rude and poor service especially after a sad occasion of burying your sister!"

Pros: "Quick boarding"
Cons: "Flight attendant was very brash. Guy next to me smelled like an ashtray which made everything worse."

Pros: "N/a"
Cons: "Flights from PDX to BOS cancelled. Rerouted to PHX. All flights out of BOS, DC, Philly cancelled. I missed my Habitat for Humanity trip, not getting any refunds on flights or hotels. Out thousands and no one is helping me."

Pros: "A nice uneventful trip"

Cons: "Seats smaller than before."

Pros: "Entertainment Captain Food"

Pros: "Nice clean plane prompt w drinks and food great attendants"
Cons: "Nothing. All was excellent"

Pros: "Entertainment and meals"
Cons: "Crew could of been friendlier"

Pros: "Very efficient crew. Pleasant enough"
Cons: "Bumpy flight, obviously not something that could be helped (tho the pilot came on and said he was hoping to find a smoother altitude, greatly appreciate him trying!)"

Cons: "Holding pattern over Dallas for 45 minutes."

Pros: "The in flight entertainment was perfect, new, and relevant. I also had an empty seat between myself and another passenger so my legs weren't as cramped."

Cons: "The landing gate in Palm Springs."

Pros: "Ticket agents at all airports were helpful and very considerate."
Cons: "We were not able to print our boarding passes the day before as expected per the website and purchase docs for the tickets, despite providing passport numbers (several times) and Global Entry registrations. Had to go to a ticket desk at first departure and third departure points to have them printed, with no explanations given. Also not allowed to choose our seats for the third leg. Food was barely edible. Paid extra for roomier seats on one leg, making it more comfortable, but were extremely tight on another leg which had many empty seats scattered throughout the cabin. Cabin attendants seemed more interested in pushing items that generated revenue than providing the ones that came with the ticket (which is never cheap to begin with)."

Cons: "Due to mechanical issues our 8am flight kept getting delayed in 30 minute increments until around 9:45 when the front desk attendants told us the necessary part had to be driven from Seattle and wouldn't be available until noon, and that their was no certainty the part would work, and that we should make other arrangements. So we did, but their earliest we could get us into Chicago was 9:30pm (original arrival was 2pm). We booked the arrangements only to find out that our original flight took off at 10:55 and American didn't even attempt to contact us. The cherry on top was that our flight (which was indirect through SFO) got delayed and we're now going to miss our connection in SFO. So currently looking at 10:30pm arrival in Chicago."

Pros: "Friendly staff ice landong"
Cons: "No leg room & I am only 5'6' & slim."

Pros: "The crew is caring and attentive. AA is upgrading all their planes and the individual monitors so you can watch and/or listen to any entertainment you wants. Plane left on time and arrive early, making transfer less stressful."
Cons: "Nothing."

Pros: "."

Pros: "Timeliness"
Cons: "Nothing"

Pros: "Entertainment and great beverage options"

Pros: "Comfort, convienience. Great service. Will fly again."

Pros: "The switch up w amaerican air Can't find flight for check in no one is on the phone over night. Finally figured out the prob. Did like amer air And all the shuttling. Chaos"

Cons: "No seemed happy at all."

Cons: "The original flught flight was delayed and we had to wait in a long slow line, however , once we got to desk , the agent was very nice and we had already been rebooked on an Alaska flight. So we never ended up going to Phoenix. The resolution was acceptable but it made for a 12 hour travel day instead of a 4 hour travel day."

Pros: "Comfortable seats"
Cons: "Lack of entertainment and no free WiFi. Also food choice was not the greatest"

Cons: "I used to fly with American Airlines a lot more and every time the staff somehow finds a way to be rude and ruin my day so I try to avoid this airline. On this particular flight it was the very rude asian flight attendant that really set the mood. The attitude of the staff really makes or breaks the experience and it seems like American Airlines doesnt care about the quality of thier employees"

Pros: "Pretty comfortable"

Pros: "I like that they had a TV show showing at no extra cost"
Cons: "The seats were so uncomfortable, I've been on planes before but after an hours I couldn't get comfortable at all."

Pros: "From getting called stupid by Linda B in the phl airport bc I used the first class check-in computers vs the regular ones, then she says "what you can't spell"? After I asked for her name, what a horrible overall experience from American airline s. Won't ever fly your airline again. I'll pay more money to avoid your company.."
Cons: "Zero entertainment on flighta out to weSr coast. Plane was very hot during red eye coming back."

Pros: "Nothing"
Cons: "Ticket agent would not let me pay for up grade was first flight for me to fly with my wife she sat in first class while I was at the back of the plane!! And there was a seat available for me in first class he just wouldn't let me have it I would not recommend American to any one"

Pros: "The water"
Cons: "After the whole ordeal with the first flight, I get on my second flight, which was only an hour. Something happened with the air on the plane and it was sweltering the whole flight. Really hot and uncomfortable! The day, overall was very taxing - I paid $521 for a ticket and expected a good experience . I guess that was too much to ask for. I am disappointed in American Airlines and will NEVER fly that airline again - nor will any of my family."

Cons: "Numerous delays and disappointments. Two delays before boarding. Another long delay after boarding waiting for paperwork to be completed. Long taxi period. Waited over half hour for baggage claim conveyor to start rolling."

Cons: "Flight was delayed"

Pros: "The flight, attendants, timeliness"
Cons: "Unable to check in unless paying extra for only available seats. At DFW was scolded for nit checkibg in sooner and was assigned "the last seat" because of overbooking. Same today trying to check in JAN to DFW. Must pay extra or wait untill get to airport.Reserved months ago. Assign seat upon reservation!"

Pros: "The movies"
Cons: "Why are stews so rude."

Pros: "The first flight had built in video screens."
Cons: "But video screens in all aircraft."

Pros: "Good job"

Pros: "Good job"

Cons: "Smiles on statements. Plane was freezing cold. Lite didn’t work."

Pros: "Wheel chair service"
Cons: "A/C outlets and bathroom sink did not work"

Pros: "Great"
Cons: "E-175 is very comfortable"

Pros: "Nothing. United has a long way to go."
Cons: "Food is terrible. Honey nut cheerios is the only cereal choice, great for diabetics."

Cons: "Glad we were able to watch a movie"

Cons: "I was sitting two rows from the bathroom and the entire time the bathroom reeked of urine. It was unbearable."

Pros: "The stewardess was very attentive"
Cons: "We waited about 20 min to take off and ended up coming in 30 min. late"

Cons: "The upgrade standby list was never cleared. My production assistant was number 1 in line for an upgrade and didn’t get it because someone at DEN forgot to do their job."

Pros: "Read above"

Pros: "Kept getting bumped into"
Cons: "Hospitality"

Pros: "They were effective at boarding"
Cons: "My display monitor didn’t work"

Cons: "Delayed landing and takeoff because of unprepared crews"

Pros: "It was on time"
Cons: "Snacks from Lax to Denver"

Pros: "Excellent landing"

Pros: "On time and great professional staff throughout"

Pros: "Free WiFi with movies"

Pros: "Smooth landing!"
Cons: "Late 30”"

Pros: "Selection of films and TV"
Cons: "Late boarding, but no apology. Drinks service, but no snacks"

Pros: "Food was great"

Pros: "Paid for Econoplus seat but was assigned a seat in the row before the emergency exit. Seat uncomfortable didn’t recline had to go through refund process"

Cons: "Seats were incredibly uncomfortable. Why no food on a 4 hr+ flight?"

Cons: "I was very cold!"

Pros: "Nothing unusual"
Cons: "Nothing unusual"

Pros: "Excellent trip. Took basic economy. Only like needed to pack for weekend. Got the job done."
Cons: "No frills. It wasn't needed but gotta think of something to put here."

Pros: "Everything ran as expected"
Cons: "Nothing"

Pros: "N/a"
Cons: "N/a"

Pros: "Courteous crew, choice of snacks, on time"

Pros: "Wasn't dragged off flight."
Cons: "Bathrooms so small you can't even turn around. And I'm 5'7", 135lbs!!"

Cons: "Ron working the check in desk at United gate B67 to B79 was extremely rude, condescending and combative. I was appealed & offended by him and the way he spoke to me. I also observed his poor treatment of other passengers I will not longer use United Airlines for my flight needs"

Cons: "Short flight everything was fine"

Pros: "There was a lot of space and a quick departure."
Cons: "When we got to LA event though we were early we had to wait. I know its not the airlines fault but it sucked."

Pros: "The kindness of the staff."
Cons: "Having to go back to Denver because of a storm-in Omaha."

Pros: "Attended to us constantly"
Cons: "Everything was Great!"

Cons: "Delayed 3 times. United is known for delays, everyone jokes about United delays!"

Cons: "Their plane broke down, no assigned gates ,"

Cons: "Seats in economy are always short on the knees. Paying $25 for checked bag is way out of line. Free is better, but $10 max would be more than enough since fuel charges have gone way down for all air lines."

Pros: "Everything went as planned"

Cons: "No compliementary snack. Customers that pay to check their bags should get a snack included with the cost of checking a bag."

Pros: "Plane was fine, but very cramped."
Cons: "Seat was very cramped. Overhead bins are too small and had to gate check my carryon."

Pros: "nothing"
Cons: "t was delayed without informing me i stay in airport 6hours"

Cons: "Over a hour late leaving San Francisco"

Pros: "Met a cute girl!"

Pros: "United is predictably competent and professional."
Cons: "The seat pitch is very close in coach. Being already 3 by 3 on the A320, sitting at such a close pitch is uncomfortable."

Pros: "Small plane completely booked."

Pros: "Smooth with courteous staff"

Pros: "I recomend it..."
Cons: "No complementary food!!!"