Daily cleaning, installation of cabin HEPA filters on flights from Wyoming to Illinois
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Scores according to KAYAK customer reviews
Pros: "Movie options and healthy food"
Pros: "The crew"
Cons: "Communication with delays and seat changes when planes change."
Pros: "Crew was amazing Plane clean great Pilots awesome"
Pros: "The cheese and fruit tray is great."
Cons: "Boarding takes forever. The seats are too narrow."
Cons: "The food options"
Pros: "Boarding and in boarding took forever and the leg room was damn cramped but it was good overall"
Pros: "Awesome crew"
Cons: "There was grease under the seat in front which has ruined my shoes. They have to be thrown out now. Very unhappy with this outcome."
Pros: "Good timing"
Cons: "All went well"
Pros: "Love that they have free movie choices and free earphones. Also, loved the menu for drinks and food!"
Pros: "Short lines, efficient service, most of all kind staff all the way from the counter attendants to the pilots."
Cons: "We were delayed for 40 min and had a last minute gate change"
Pros: "Seats are comfortable and feel roomier than most, boarding was easy, flight was turbulant but still comfortable and even arrived early, fantastic crew, never have an issue."
Cons: "The following are not complaints just my review of the topics given: I did not purchase any food on my Alaska flights because there were no plant based (vegan) options. I was unable to use the in-flight entertainment that was advertised (many times) for unknown reasons."
Cons: "Flight was delayed"
Pros: "On time"
Cons: "Great crew! Smooth flight. Need more hot options for food"
Pros: "Arrived on time. Nice staff. Good sandwich."
Cons: "Everything good."
Pros: "All good with Alaska and Virgin America"
Pros: "Great crew. Boarding process."
Cons: "No free food was offered. Movies were not free."
Pros: "timeliness, courteous, comfortable, charging outlets at every seat."
Cons: "weak movie selection"
Pros: "Pleasant attendants"
Cons: "All good"
Pros: "I liked the food options and the entertainment. Staff was really friendly too,"
Pros: "On time."
Cons: "Slow boarding and deplaning."
Pros: "Fruit platter. On time. Efficient. Professional Plane was very clean"
Cons: "Seattle airport first security man grumpy. Not helpful. No reflection on Alaska airlines however"
Pros: "Friendly crew, clean plane, loved that there was USB and power outlets in every seat, on time departure and arrival"
Pros: "The crew is consistently on point ! Accomadating , friendly and warm !"
Pros: "Friendly cabin crew, wonderful food, spacious aircraft, wonderful option to get a tablet to watch a movie. Loved being able to plug in at each seat with USB charger etc."
Pros: "Boarding was efficient, seat was comfortable. I appreciate that food and drinks were offered often."
Cons: "One particular flight attendant purposely ignored me when I tried to ask for cream and sugar for my coffee which she did not offer when handing out drinks. Then she looked right at me twice as I tried to give her my garbage which she was collecting, but she ignored me again and left me holding my garbage until a different flight attendant came much later and took it without incident. It made me wonder if it was because I looked Asian- she was helpful and polite to the white women next to me. I was polite and was not being difficult in any way. I'm half white, but was often treated like this in Illinois when I was growing up. She should have been professional and if she had I would have rated the trip as excellent."
Pros: "Was in time. Leg space was good"
Pros: "Appreciated the outlet at each seat to easily charge phone/ tablet. Often not enough time seated in airport to allow much charging. Pilot got us to destination almost 30 minutes early, so that was also nice."
Cons: "I absolutely hate having to pay for even the 1st checked bag. 1st bag should fly free; I have to remember to take Southwest whenever possible in the future to avoid that added cost! The baggage fee added $100 to our roundtrip cost, thus making it MORE expensive than my usual others."
Pros: "Your typical airlines for check-in, baggage etc but I was pleasantly surprised when our seat assignments were together for the return trip w/out having to select them. Baggage was extremely fast on the outbound flight but took a few minutes on the return flight."
Cons: "Again, as with most airlines, the seating room leaves a little bit to be desired but the leg room was adequate for a 6'4" man."
Pros: "I've always had a good experience with Alaska Air."
Pros: "Plenty of overhead bin space; no excessive announcements; ultra clean cabin; flight deck explained the lengthy ORD taxi time to the arrival gate"
Cons: "FA's appeared to be rushed during boarding. I was asked to put up my tray table, and I spilled all of my French fries on the floor as the flight attendant watched. I had to leave the mess all over the floor. My seat neighbor offered to help clean the mess. I cleaned it up on my own with a safety information card as a scoop and dumped the mess into a puke bag. The flight attendant should have offered a trash bag as there was plenty of time before takeoff. I flew for your airline as a flight attendant for almost four years, and I know AS flight attendants are among the best."
Pros: "I liked the choices of food and the movies!"
Cons: "I thought it took too long to get the laptops out. I didn't finish my movie."
Cons: "Seating felt a little more cramped than usual."
Cons: "Wondering why a very intoxicated man was asked to sit next to me. He had two deep cuts in his fingers, couldn't focus on sitting down, awful hygiene, was sold two vodka cocktails, and he hit his eye on the straw because he fell to sleep then woke up to drink more. I felt very uncomfortable throughout the entire flight and would like to speak with someone from Alaska Airlines."
Pros: "I like a lot the treatment"
Cons: "I requested an aisle seat because I have broad shoulders and a knee that hurts if I can't extend it. EVERY TIME a particular stewardess would pass, she'd SLAM into my shoulder, with no care or apology. This was very hard to enjoy a drink, or sleep, or do anything on the flight."
Pros: "easy check in. (emergency seat with no extra cost) kind staff. board on time. but not declined seat, new plane with two power outlet."
Cons: "See above."
Pros: "Wonderful seat and attendants."
Pros: "Straightforward. Love that Starbucks coffee is offered! Also love that you can charge devices. The inflight entertainment option works for me; I usually come prepared but I was happy to pay to watch a movie, although the cost seemed unnecessarily high."
Cons: "There was quite a bit of wait at boarding time while standby seating was sorted out. I wasn't sure why ticketed customers could not board on schedule; instead, everyone was standing around at the scheduled board time while names were announced, etc."
Pros: "I have become a major fan of Alaska Airlines. Check In is so easy, the attendants are friendly, the food is worth purchasing (although a bit too spicy for me), the choices of flight times is impressive. I have flown with Alaska three times in the past year and every flight was booked solid. Must be lots of others who feel the same way I do."
Pros: "Having an exit row"
Pros: "On Time, polite staff."
Cons: "Tablets for entertainment for additional cost. THe most significant point is that nobody can hear the announcements when listening to their tablets."
Pros: "Seats, beer selection, very friendly staff I will be flying again if I get the chance and I never say that anymore about other carriers."
Pros: "On time"
Pros: "Pilot information/anoucements."
Pros: "I was moved up to comfort instead of main cabin."
Cons: "The wifi didn’t seem to be working on the flight even tho it said it was equipped."
Pros: "Same crew and great experiments again"
Pros: "Kosher snacks! Thank you! Very safe and controlled Covid procedures. Made me feel safe."
Pros: "Very controlled and safe Covid procedures. Outlets and screens at every seat."
Pros: "Felt very clean and so glad they are not selling every seat"
Cons: "Not delayed"
Pros: "It was all good glad the last leg of the trip was pleasant."
Pros: "Airplane accelerated from stand-by directly to runway without preparation stop. Awesome!"
Cons: "Small plane, feels cramped"
Cons: "The unfortunate delay prevented me from attending my grandmother’s wake. Fewer delays would be helpful."
Pros: "Crew was friendly"
Cons: "The boarding process was rough and haphazard"
Pros: "The crew did their best to deal with delay."
Cons: "There was an absolutely awful job done by both Delta and Kayak of informing us if additional delays, new gate assignments, when the plane would be reboarded. Also, people were quite angry that the plane had to be cleaned between the time we got off and the time we reboarded. Just get us home."
Cons: "No sandwiches for sale just snack boxes"
Pros: "The fight was very professionally carried out."
Cons: "The gate agent hurried ineffectively to board our slightly delayed flight (around 10 min). She left open the Priority Lane and boarded all pax there, having to step 4 steps to the left to scan every boarding pass."
Pros: "It was ok"
Cons: "Seat the family together"
Cons: "Announcements were too loud in earphones (could damage ear drums) and entertainment was turned off while waiting 30 min for the gate to open."
Cons: "Taxied at ORD for 45 minutes waiting for a gate to vacate."
Pros: "The crew really kept us updated on the many delays."
Cons: "There were SO many delays and they kept changing. At one point we got on and off the plane."
Pros: "Flight left on time"
Cons: "Gate crew had trouble identyfing boarding pass on their computer. Difficulty getting on plane"
Pros: "Amazing crew and clean cabin."
Pros: "I loved the flight attendants and the desk staff everyone was so friendly and made me want to travel delta again."
Cons: "Delta doesn’t offer military spouses free checked bags and I found this out at the airport. It was disheartening, but at least it’s Delta and not the airline that is supposed to represent America."
Pros: "On time/ early arrival!"
Cons: "Most bring on 2 large carry ons slowing down boarding an de- planeing."
Cons: "Plane journey awful. Speaker had a loud buzzing noise all the time so never heard a word bad landing. Rattling plane Very cold."
Pros: "Clean plane, the seat felt roomy. Smooth ride and the captain communicated clearly."
Cons: "It felt super hot and I wish there was food included in such a long flight."
Pros: "Quick flight"
Cons: "Flight attendant spoke like a robot. Could not understand her."
Pros: "On time"
Cons: "Small aircraft"
Pros: "Staff, service, options"
Cons: "Over an hour delay before boarding due to supposedly bad weather. Because flight was overbooked they were offering $400 gift card to change to standby on another flight. If you didn’t make that flight (evening), you’d be confirmed on a flight the following morning with one stop in Detroit (we booked a nonstop to Chicago). Uh, no thanks. Then to top it off, we’ve landed and been told that it will be at least an hour before we can deplane due to no availability at the gate (it’s 1145 pm right now). All this plus their new policy of not allowing us to select our seats because we bought the cheapest tickets. Really Delta? You go ahead and cater to the rich and I’ll choose to fly with another airline."
Pros: "Crew friendly"
Cons: "Middle seat with no option for me to move"
Cons: "Break downs again... At least this time they found another plane."
Pros: "Flight attendants were pleasant."
Pros: "Friendly service, comfortable seat, on time, no issues."
Pros: "The crew was great"
Cons: "The flight was 4 hours delayed"
Pros: "I flew on a basic economy fare (I understand the restrictions) and was seated in Economy Comfort +, so that was appreciated."
Cons: "I could see on the Fly Delta app that I had been placed in seat 10B, but neither the app nor my boarding pass gave me a group to board with, so I assumed that I needed to board with group 3, which necessitated gate-checking my rollerboard bag. Only when I approached the gate to board did I notice on the info screen that I had been "upgraded" to Comfort + and granted boarding with the Sky Priority group. I wish this had been clearer so I could have avoided waiting to board and gate-checking my bag. Minor inconvenience but room for improvement on Delta's part."
Pros: "This was not my original transfer flight but everyone was much nicer and helpful than serious and being rude. Love Delta, I did not flight United because I wouldn’t have met my United flight once landing in ATL. The Young African American woman who was at the gate was amazing and so reassuring that I would make my flight to Chicago. Would book Delta, just because of how nice she was to me."
Pros: "Flight was on time. Boarded quickly with no fuss."
Pros: "Flt on time, very nice and friendly gate agent and flight attendant"
Cons: "Too tight and seats not comfortable."
Pros: "The Delta people were solicitous, efficient and brilliant the whole way through. We had not a bit of trouble. Our first class seats were comfortable, but with the supplied blanket, pillow and poor air conditioning it was a hot flight. The cabin personnel were wonderful as per usual, and my tasty gin and tonic soothed any discontent. I wish I could fly this way all the time!"
Cons: "The private contractor handling wheelchair assistance was terrible. A Delta employee theorized that they do not pay enough to attract and retain personnel. Our pre-arranged chair was not there, multiple calls by our Delta assistant finally got us a ride to the chair holding area, but after about 45 minutes we gave up and shuffled off to the security area on foot. Thank goodness my hubby is mobile enough for that to have been an option. When we abandoned our wait we were still 4th in line for an attendant to push the chair. If Delta has any responsibility in this it would be in the retention and compensation for the private contractor."
Cons: "The delta studio didn't work with Android 8"
Pros: "Airline stewards were very friendly and pleasant."
Cons: "We booked with Delta, but were put on Air France. Even though we had our boarding passes in hand we had to wait in long, slow line for baggage tags because they would not print from kiosk. There was minimal Air France staff on duty serving thousands of passengers during busy season (July). While the lines grew larger, the staff was reduced from 4 to 2. Another long, slow line for customs, another long slow line for security=Charles De Gaulle airport was awful. We arrived at the airport 4 hours before our departure time and got to our boarding gate with no time to spare."
Cons: "Very uncomfortable, seats did not recline and seats way too close together."
Pros: "Entertainment options weren't bad. Most of the crew was polite other than one flight attendant who seemed ambivalent and unhappy to be there."
Cons: "Three hour+ flight and just one tiny bag of pretzels? And no lemon or lime wedges on the beverage cart? Plus, I have to pay extra for one checked bag. I will only fly Delta if I have to in the future. Subpar airline."
Pros: "What I liked: Sky Priority privilege came with separate luggage check-in queues and early boarding"
Cons: "What I disliked: Seats were too small No beverages or snacks offered No USB or power outlets available Three different groups board before Delta Comfort (e.g. those needing more time, travelers with children, first/business class) Didn't see the value compared to a less expensive main cabin ticket"
Pros: "I was notified about the delay via text before I left for the airport, which was nice. I would not have checked my email."
Cons: "Delayed for over 2 hours. I have never flown Delta before this flight and it wasn't a great representation. The flight attendants were nice but I was in a seat near the engine and it was making really weird noises. I fly almost every two weeks, so I'm used to engine noises but this was one of the loudest/most rickety sounding flights I have ever been on.. and I have flown Spirit a few times. It just didn't feel safe. Landing scared me a little too as I have landed in O'Hare countless times and have never flown so low to the highway upon entry. It felt like we were only a couple hundred feet above the cars."
Cons: "Unnecessary flight cancellation. I had friends taking the same flight at the same time at the same airport from different airlines and they came through for their customers. I received no consolation it assistance with overnight accommodations."
Pros: "We were delayed due to weather and Delta brought a cart of snacks and drinks over to the gate for us."
Cons: "This was the most uncomfortable flight of my life. We were packed in like sardines during COVID. This was the least amount of legroom I've ever had on a flight."
Pros: "Crew was great"
Cons: "Not operating in any way like there is a pandemic going on. Both overbooked flights. Put everybody too close together and then spouted a bunch of social distancing. All words no action. No sanitizer or wipes offered. No amenities."
Pros: "The newer plane is the only nice thing."
Cons: "This service is terrible. We had to run and practically knock people over to get to this flight. After being stuck in Dallas at the beginning of our trip. There is nothing organized about this company. And no concern for their customers. We heard different things from every single employee we talked to."
Pros: "It is good"
Cons: "Lengthy delay due to a broken seat. Missed connection then the next plane had an equipment issue. Had to deplane after 40 min and wait on a new plane. Every flight has had an equipment issue causing a major delay. I'll never fly American Airlines again."
Cons: "No tv on seat. Those dumb comedy tv show"
Pros: "How spacious it felt and there were film selections"
Cons: "My film kept stopping randomly."
Cons: "The boarding experience is awful. I wish that there was more order to the boarding process such as with Southwest Airlines. There is simply no control over rude passengers who push there way to the front."
Pros: "at least flights were on time. 20 minutes delay is not bad."
Cons: "Cramped, claustrophobic space. Cabin too warm."
Pros: "It was very inexpensive and on time. And it was much more comfortable than those budget airlines like Spirit, Frontier, etc."
Cons: "The snack choice was unappealing."
Cons: "The touch-screen entertainment system was not very responsive. It was difficult to get the screen to recognize your selection."
Pros: "Aircraft comfort and entertainment options"
Pros: "I like it! Thank you, kayak"
Pros: "Friendly and prompt service."
Pros: "personal entertainment systems and charging plugs"
Cons: "only pretzels and no headphones offered for the entertainment systems."
Cons: "Aircraft need to be updated. Or price should be credited when you get such an old aircraft."
Pros: "Entertainment and great beverage options"
Pros: "Seat were comfortable and I didn't feel claustrophobic."
Pros: "Todo muy bueno"
Pros: "The staff was friendly and helpful"
Cons: "There was a ton of turbulence"
Cons: "Boarding late"
Pros: "Friendly staff Smooth ride On time"
Cons: "Always delayed"
Cons: "Everything. DELAYS___DELAYS"
Pros: "Pretty comfortable"
Pros: "On time."
Cons: "Got cancelled"
Cons: "I am still not feeling well to travel, so I was staying at home and no Madrid, may be in the fall or winter when I get better, I will visit Madrid one more time."
Pros: "very smooth, ontime ride.. kool"
Cons: "everything was ok"
Pros: "Delays caused a little stress but all in all a good experience."
Cons: "Late arrival to DCA."
Pros: "The TIMING AND ATMOSPHERE"
Pros: "Upon sitting down, I was able to fall asleep almost instantly. The helpful stewardesses were constantly aware of my needs."
Cons: "Check-in desk seemed confused and unorganized. Two very friendly ladies were helping out but were on different wavelengths."
Cons: "Numerous delays and disappointments. Two delays before boarding. Another long delay after boarding waiting for paperwork to be completed. Long taxi period. Waited over half hour for baggage claim conveyor to start rolling."
Pros: "Very professional"
Cons: "We didn't leave on time"
Pros: "Everyone was gracious and very helpful. Wheel chairs waiting at each stop. Special ramp installed at CHO, VERY HELPFUL."
Cons: "EXTREMELY LONG CHECK IN & SECURITY LINES"
Pros: "On time arrival despite two issues at the departure gate"
Pros: "Service, comfort, timeliness."
Cons: "Food was marginal, especially the chicken in the salad, which was petrified."
Pros: "It was fine. I was comfortable and I slept throat most of it."
Pros: "Not much"
Cons: "We sat on the tarmac for an hour after we landed. Missed my connection, no other flights that night. It wasn't even 10 pm yet."
Pros: "Everything was very professional."
Cons: "We will NEVER fly AA again."
Cons: "90 min late"
Pros: "A breakfast offering at any time would be great."
Cons: "Too many people getting on at same time."
Pros: "Boarding was smooth"
Cons: "It was fine"
Pros: "Roomy & comfortable seating for such a small aircraft"
Cons: "Late boarding, over an hour"
Cons: "Gate changed and baoarding time changed countless times."
Cons: "No tv."
Pros: "Excellent leg room in standard seating. On-time with quick and efficient boarding process."
Pros: "Great crew. Everything was on time. Loved it"
Cons: "Communication is always my #1 complaint with Allegiant. They delay flights regularly but there’s never any additional information...they just send you a text or email saying your flight is delayed, never tell you why, but they want you at the gate at the regular time...so you sit there for hours with No further communication and the gate agents never come to the gate to let you know what’s going on or what to expect because corporate has gotten stingy with regard to compensating folks even when THEY are to blame for the delay. Two trips in a row, two weeks apart, they’ve done the same thing to us. I appreciate the low fares, but I’ve just about decided I’d rather pay more for good customer service because theirs just sucks."
Cons: "I love the changes that have taken place. I last flew with them 5 years ago and vowed too never fly with them again. Times have changed and they are a great Airline!!!"
Pros: "I liked the price and that it was a direct flight"
Cons: "Everyone was moved around a lot to try to social distance so I was closer to more people than I would have been on a regular flight."
Pros: "Easy boarding"
Cons: "A little Snack"
Cons: "The seats were the most uncomfortable seats I've ever dealt with on a flight."
Cons: "I tried to cancel this trip but was told I would have to pay more in order to receive a refund. Very disappointed customer as I have traveled with Allegiant many times and the one time I try to cancel my flight, I’m told I have to pay a fee which was more expensive than the actual price of the ticket. Waste of money."
Cons: "$50 bag fee for small carry on is punative."
Pros: "Everything was simple and it was cool that they let the staff wear comfy clothes"
Cons: "Usb chargers in the seat, and free refreshments and peanuts"
Pros: "Half empty and on time"
Pros: "Crew was nice."
Cons: "Not having so many extra charges and having to pay for a carry on"
Pros: "On time, clean plane."
Cons: "Everything was fine. Thanks!!"
Pros: "The crew was great. We left on time and arrived on time."
Cons: "I wish water was free. That is the only thing I don't like. I understand it's a cheap airline so everything cost extra, which is fine. But come on, water should be free."
Pros: "Pilot was friendly"
Cons: "A little confusion about departure gate"
Pros: "The plane, the crew..."
Cons: "Seats wider"
Cons: "Hsve to pay for drinks & snacks"
Cons: "Bags charge for 105$"
Pros: "For a “no frills” airline I like the modern aircraft, professional and friendly crew and on time departure and arrival. The flight is too short for entertainment or food service but the snacks and drinks for sale are varied and acceptably priced."
Pros: "Great direct flight to many destinations smaller airports less wait time"
Cons: "seats are crowded"
Pros: "on time, hepful personnel"
Cons: "my gate checked luggage was lost"
Pros: "I chose this flight knowing it was gonna be a little cramped and no snacks. But I loved the price, so I booked it. The unexpected bonus was the crew. They were down to earth and funny."
Cons: "Sent email out asking for volunteers to reschedule her flight. Got on the plane our seats were not the same as selected. And we paid more to select our seats. Friend of ours seat was switched also and instead of him sitting next to his wife he sat next to a person who did not have an assigned seat he was extremely large and he was hanging off The seat into the aisle I noticed an empty seat and had to ask the stewardess if he could switch seats instead of the stewardess offering on her own. The flight out was delayed approximately one hour various mechanics coming on and off plane until finally we were able to leave."
Pros: "Free bags for military. Friendly, efficient, on time, price. It was all good."
Cons: "Nothing. Excellent flight."
Pros: "Flight went smooth"
Cons: "I checked into my flight with luggage to check in. The lady behind the counter said I could not check my luggage that the only way for it to get on the plane was to take it through the TSA checkpoint. They confiscated everything in my bag that was over 3oz which was quite a bit of stuff hence the reason why I was trying to check it in. I will not be flying Allegiant air again."
Pros: "The friendly staff made our daughters 21 to Vegas absolutely perfect"
Pros: "Last week I flew to Florida on this airline. I quickly wrote a stellar review because the flight crew was sincere, nice and kind. Apparently, that is against policy and on this flight there was no hint of that nice attitude. No frills, no courtesy, just transportation."
Pros: "I did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extI did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extra legroom. No recline, no room. Horrible flight"
Cons: "I did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extI did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extra legroom. No recline, no room. Horrible flight"
Pros: "The original booking price was great."
Cons: "All of the additional charges for the flight may make other airlines cheaper. You even have to pay extra if you pick a seat before you check in at the airport. If you don't print your ticket online or save it to your phone, you have to pay extra for that too! Overall, the worst part about the flight was that the seats are actually very uncomfortable. I'm not sure if this flight was now worth the original case posted."
Pros: "Considering the fare was advertised between $350 and $700 with other carriers on Kayak, I took this one for $179, roundtrip, direct from LAX to Grand Junction."
Cons: "When the crew runs to get coffee in the terminal, make sure to do the same. I brought some snacks, but wish I had brought coffee. The man next to me kept creeping into my space which was incredibly annoying, but it was a relatively quick flight. Beats the two day drive from L.A. to Colorado."
Cons: "7 hour delay. Giving us delays in increments so we couldn't make a decision to leave."
Cons: "I paid for 1A. Was moved because "the crew needed the seat" to the middle. There were SO many open seats. Was unacceptable."
Pros: "The plane departed on time. The crew was very friendly."
Pros: "Loved their crew and the way they contacted you over the internet to remind you to check in, etc."
Cons: "NOTHING BAD TO SAY-a 3 1/2 hour flight on a comfortable, well piloted plane beats a connection from LAX that ends up being 8 hours for travel that day all hollow!"
Pros: "No complaints about the trip to Newqrk. Everyone was very helpful and patient since I am an unexperienced flyer."
Cons: "I didn't like thinking I was paying one price then paying another or buying insurance that would have been useless since it doesn't cover anythIntg."
Pros: "At least I arrived to Oakland eventually. A one hour flight turned into a 7 hour wait and flight"
Cons: "7 hours from Vegas to Oakland. I could have driven. I deserve a reufind voucher"
Pros: "It was so fun to have a flight attendant that had a great sense of humor. She kept us in stitches throughout the flight."
Pros: "No lay overs"
Pros: "Quick flight."
Cons: "You have to pay extra for everything."
Pros: "Didn't have any problems. Flight was on time departing and returning and non-stop."
Cons: "When I booked my flight, the website didn't give me an option of whether I had a carry-on or checked bag."
Pros: "The price range is far for travelers"
Cons: "They should give free snacks and water juice to the customers that travel with this airline. The other airlines off complimentary snacks and drinks other wise it was a good experience"
Pros: "I sat in the front row so that I had leg room. It was worth the extra 20 bucks."
Cons: "No champagne."
Pros: "Flight was on time with a very pleasant staff"
Pros: "Fast boarding and getting out of plain."
Cons: "The stewardesses were not very professional, but it's ok since you pay so little. Also you can not adjust seat, it's the same position all flight"
Pros: "I didn't fly out of newburgh because of the nine hour delay I had to reschedule my flight"
Pros: "Spanish speaking lady employee at the counter very helpful."
Cons: "My row of seats was completely skipped when they were handing out refreshments."
Pros: "On time"
Pros: "Perfect flight!"
Pros: "Easy process with no delays"
Pros: "All was well"
Cons: "I had no real complaints"
Pros: "you guys have tvs in the headrest and its spacious in the seating area. you all treated me way better than spirit airlines!"
Pros: "All good"
Pros: "Great service. Free Internet and movi9"
Cons: "Seat next to the restroom"
Pros: "Cleanliness of plane"
Pros: "Great staff. Great safety explanation. Smooth fight"
Cons: "Nothing. Everything was great. I'll definitely try to stick with united for my future travels"
Pros: "arrived on time despite delayed departure"
Cons: "Left about 15 minutes late. But we didn't miss any connections so everything turned out okay."
Pros: "Polite staff"
Pros: "Flights was ontime"
Cons: "Plane was too hot, and then way to cold. This seems to be a re-occurring problem. I am not sure why the plane can't just be set to be be 68-72 degrees. There is no need for it to be above 80 or less than 60."
Pros: "Price was lowest for that date and itinerary."
Cons: "Feels like United is second class compared to other carriers. I purchased this for my Morher-n-Law who rarely flies was traveling by herself. there were 7 gate changes 3 day of. I Was very concerned if she would make it."
Pros: "Lots of turbulence"
Cons: "Delayed three times"
Pros: "Nice plane for a small one"
Cons: "Bumpy ride."
Cons: "Two time delayed"
Pros: "Polite and pleasant attendants"
Cons: "My luggage did not make it to my destination."
Pros: "Constant updates by email. Very informative"
Pros: "On time, boarded quickly, checked my carry on all the way through Tampa for me"
Pros: "The price"
Cons: "I was unable to board because I didn't see the boarding time. This should be available even if it is just an estimated time. This way if I am running late I know what time I have to be there."
Cons: "Departure from Chicago was delayed"
Cons: "The very very long delay"
Pros: "Check-staff was very gracious."
Pros: "No problems"
Cons: "Little bumpy but bad weather"
Pros: "Friendly service, nice and comfortable."
Pros: "Food was good"
Cons: "Dinner was served within 1 hr of takeoff and breakfast 1-2 hrs of landing. Nothing served inbetween. There was about 10-11 hrs of nothing. No drinks or snacks served. Very poor service in compairison to other international flights I have taken."
Pros: "Staff was very nice"
Cons: "Two flights, two delays."
Cons: "I cancelled it and it appears it didn't really cancel"
Pros: ". We got back 30minutes early then schedule!"
Pros: "Pilot got is there 25 min early"
Pros: "Cost Ease of booking"
Cons: "delays (weather based )"
Pros: "On time."
Pros: "Everything else was fine"
Cons: "Not a lot of smiles"
Pros: "Still deciding"
Cons: "All flights were late."
Pros: "Quick check in!"
Cons: "Way to expensive"
Pros: "Trip was on time and a good experience overall."
Cons: "No Coffee"
Cons: "Lack of comfortable space. :-("
Pros: "I like the complementary soda. The boarding groups system is smart."
Cons: "I don't care for the wifi options. Loud children."
Pros: "On time"
Pros: "As pleasant as possible."
Cons: "Nothing negative to note."
Pros: "Attendant was attentive to her job."
Cons: "The aircraft is uncomfortable."
Pros: ".The attendant was caring and efficient."
Cons: "The boarding process seems to be a cluster of misguided sheep. The aircraft is uncomfortable even for us thinner patrons."
Cons: "The plane was just small and I'm a big guy."
Pros: "I was so comfortable and I got to sleep"
Pros: "Very friendly and great service. Gave us drinks twice."
Airlines flying from Wyoming to Illinois have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Wyoming to Illinois
Masks required on board, masks provided on flights from Wyoming to Illinois
Social distancing seating
Middle seats unavailable to book on flights from Wyoming to Illinois
Testing for antibodies, testing for symptoms for flights from Wyoming to Illinois
Waiving of change fees. Search flexible flights from Wyoming to Illinois