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Pros: Military boarded first

Cons: Disabled US Veterans should be allowed to board with active and retired military

Pros: Nothing

Cons: They were short 1 flight attendant, delayed us for 3 hours

Pros: First time flying into Daytona and it was super easy.

Cons: Nothing

Cons: Very late and boarded too long before leaving the gate.

Pros: Smooth landing!

Cons: Late 30”

Pros: On time, smooth

Cons: Arriving in LAX with no gate to pull up to. When will United fix this decades-long defficiency?

Pros: This was my first experience flying United. The staff and pilot were friendly even though everyone seemed grumpy and tired. There was a poor baby that cried almost the whole flight-I get it, I was tired and wanted to cry too...ha! They handled everyone with patience and a smile.

Cons: When we landed in Columbus we were stuck on the plane for almost a half hour because there were issues with the walking bridge. This was annoying.

Pros: Love the wifi and free movies!!

Cons: To cramped. Only a 85 minute flight but my legs were cramping.

Pros: Military boarded first

Cons: Disabled US Veterans should be allowed to board with active and retired military

Cons: They upgraded only my husband and split him up with the rest of our family. We were delayed and once we landed we got stuck in an active taxi way just because of poor arrangements from airport staff

Pros: I liked that military boarded first.

Cons: I think disabled US Veterans should board with active duty and retired military

Cons: Wheelchair shortage on arrival, although I had one reserved. Waited for a while then walked. Not ideal. Very long wait for bus to rental car center.

Pros: Nothing

Cons: They were short 1 flight attendant, delayed us for 3 hours

Cons: Wheelchair shortage on arrival, although I had one reserved. Waited for a while then walked. Not ideal. Very long wait for bus to rental car center.

Pros: I liked that military boarded first.

Cons: I think disabled US Veterans should board with active duty and retired military

Pros: Military boarded first

Cons: Disabled US Veterans should be allowed to board with active and retired military

Pros: How friendly all the staff were and how quickly we boarded the plane.

Cons: How the toilet didn't work, but it's okay because I think we could all hold it for an hour ;)

Cons: They upgraded only my husband and split him up with the rest of our family. We were delayed and once we landed we got stuck in an active taxi way just because of poor arrangements from airport staff

Pros: Loved being in first class

Cons: Hated gate change and late plane at the last minute.

Pros: I did get home eventually

Cons: Flight was delayed. Seats are cramped.

Pros: This was my first experience flying United. The staff and pilot were friendly even though everyone seemed grumpy and tired. There was a poor baby that cried almost the whole flight-I get it, I was tired and wanted to cry too...ha! They handled everyone with patience and a smile.

Cons: When we landed in Columbus we were stuck on the plane for almost a half hour because there were issues with the walking bridge. This was annoying.

Pros: Smooth flight all the way through

Cons: United didn't have their act together in Denver. Waiting on the tarmac for the gate to be disoccupied, 40 minutes and counting. When the entire terminal B is United, you'd think they'd have an open gate that can be used for a 757...

Pros: Free WiFi with movies

Pros: Food was decent. Loved the movie options

Cons: Could have used more water throughout.

Pros: How friendly all the staff were and how quickly we boarded the plane.

Cons: How the toilet didn't work, but it's okay because I think we could all hold it for an hour ;)

Cons: Wheelchair shortage on arrival, although I had one reserved. Waited for a while then walked. Not ideal. Very long wait for bus to rental car center.

Pros: I did get home eventually

Cons: Flight was delayed. Seats are cramped.

Pros: Very good check in and customs, etc at both airports especially RDU.

Cons: Only fair to good in flight service.

Cons: Wheelchair shortage on arrival, although I had one reserved. Waited for a while then walked. Not ideal. Very long wait for bus to rental car center.

Pros: Wheelchair waiting at gate, very easy transit

Pros: Loved being in first class

Cons: Hated gate change and late plane at the last minute.

Cons: Very late and boarded too long before leaving the gate.

Cons: Very late and boarded too long before leaving the gate.

Pros: I did get home eventually

Cons: Flight was delayed. Seats are cramped.

Pros: First time flying into Daytona and it was super easy.

Cons: Nothing

Pros: How friendly all the staff were and how quickly we boarded the plane.

Cons: How the toilet didn't work, but it's okay because I think we could all hold it for an hour ;)

Cons: The flight was 5 hours delayed, no food was provided

Pros: This was my first experience flying United. The staff and pilot were friendly even though everyone seemed grumpy and tired. There was a poor baby that cried almost the whole flight-I get it, I was tired and wanted to cry too...ha! They handled everyone with patience and a smile.

Cons: When we landed in Columbus we were stuck on the plane for almost a half hour because there were issues with the walking bridge. This was annoying.

Pros: On time, smooth

Cons: Arriving in LAX with no gate to pull up to. When will United fix this decades-long defficiency?

Pros: Free WiFi with movies

Pros: Wheelchair waiting at gate, very easy transit

Cons: They upgraded only my husband and split him up with the rest of our family. We were delayed and once we landed we got stuck in an active taxi way just because of poor arrangements from airport staff

Pros: Loved being in first class

Cons: Hated gate change and late plane at the last minute.

Pros: I liked that military boarded first.

Cons: I think disabled US Veterans should board with active duty and retired military

Pros: Getting off the plane. The unusually chipper voices telling us “B-bye”

Cons: I remember reading that Aeroflot in Russia has better customer service than United Air Lines. Well, it was on full display today on our flight from LAX to Kona repleat with the veteran battle ax barking orders at passengers; “The Bathroom is by the blue curtaaaaaaiiiins!!!!!’ Poor victim seemed utterly humiliated. Seating is cramped, seats narrow and unsupportive and the old 757’s (c. 1997) entertainment system is ancient...the touch screens seemed unresponsive, but were in fact just slow...as 5-7 seconds would elapse between touching the screen and the command being implemented. A full re-boot was ordered about 30-45 minutes into the flight. As expected, there were some bumps in the air, but we welcommed them because it required the crew to sit down, freeing us of their ultra passive agressiveness.

Cons: They skipped me for drinks

Pros: On time, smooth

Cons: Arriving in LAX with no gate to pull up to. When will United fix this decades-long defficiency?

Pros: Early morning departures are the best and the crew and boarding staff were fantastic

Cons: They upgraded only my husband and split him up with the rest of our family. We were delayed and once we landed we got stuck in an active taxi way just because of poor arrangements from airport staff

Pros: First time flying into Daytona and it was super easy.

Cons: Nothing

Pros: Very good check in and customs, etc at both airports especially RDU.

Cons: Only fair to good in flight service.

Cons: Wheelchair shortage on arrival, although I had one reserved. Waited for a while then walked. Not ideal. Very long wait for bus to rental car center.

Pros: How friendly all the staff were and how quickly we boarded the plane.

Cons: How the toilet didn't work, but it's okay because I think we could all hold it for an hour ;)

Cons: Wheelchair shortage on arrival, although I had one reserved. Waited for a while then walked. Not ideal. Very long wait for bus to rental car center.

Pros: I did get home eventually

Cons: Flight was delayed. Seats are cramped.

Pros: Military boarded first

Cons: Disabled US Veterans should be allowed to board with active and retired military

Pros: Early morning departures are the best and the crew and boarding staff were fantastic

Pros: On time, smooth

Cons: Arriving in LAX with no gate to pull up to. When will United fix this decades-long defficiency?

Cons: The flight was 5 hours delayed, no food was provided

Pros: Love the wifi and free movies!!

Cons: To cramped. Only a 85 minute flight but my legs were cramping.

Pros: Free WiFi with movies

Pros: Smooth flight all the way through

Cons: United didn't have their act together in Denver. Waiting on the tarmac for the gate to be disoccupied, 40 minutes and counting. When the entire terminal B is United, you'd think they'd have an open gate that can be used for a 757...

Pros: Love the wifi and free movies!!

Cons: To cramped. Only a 85 minute flight but my legs were cramping.

Pros: This was my first experience flying United. The staff and pilot were friendly even though everyone seemed grumpy and tired. There was a poor baby that cried almost the whole flight-I get it, I was tired and wanted to cry too...ha! They handled everyone with patience and a smile.

Cons: When we landed in Columbus we were stuck on the plane for almost a half hour because there were issues with the walking bridge. This was annoying.

Pros: I did get home eventually

Cons: Flight was delayed. Seats are cramped.

Pros: Very good check in and customs, etc at both airports especially RDU.

Cons: Only fair to good in flight service.

Pros: I liked that military boarded first.

Cons: I think disabled US Veterans should board with active duty and retired military

Pros: Nothing

Cons: They were short 1 flight attendant, delayed us for 3 hours

Cons: Wheelchair shortage on arrival, although I had one reserved. Waited for a while then walked. Not ideal. Very long wait for bus to rental car center.

Pros: I liked that military boarded first.

Cons: I think disabled US Veterans should board with active duty and retired military

Cons: Very late and boarded too long before leaving the gate.

Cons: They upgraded only my husband and split him up with the rest of our family. We were delayed and once we landed we got stuck in an active taxi way just because of poor arrangements from airport staff

Pros: I like flying Lufthansa for entire trip then changing to united airlines

Cons: Particular everything the airline

Cons: The flight was 5 hours delayed, no food was provided

Pros: Free WiFi with movies

Cons: I missed having the navigation map when traveling such a long distance.