Long haul 15 hour flight
For such a classy airline, they have terrible coffee and tea
2 hour delay caused issues with connecting flights and baggage didn’t make it with me to final destination. Seats were small and the window seat was so far from the window that you could not lean against it
Flew Business class from SIN to CAN. Seats were OK, crew was very attentive and eager to please. Food was good.
Seat did not go back as far as I would have liked
overall it was good; crew was excellent, kept the plane, specially toilet clean throughout.
food selection for vegetarians better movie selection; english in TV documentaries.
The style of the pillows and blankets were nice. The pillows were really comfortable and a good size. The taste of the food was okay. I honestly expected a horrible experience, it was not fantastic but it was better than what I anticipated.
The sealed blanket had white hair as if from an older person. Although I liked the pillow, on my return flight I used it to sleep, I used it for my back the entire time going, when I got home I noticed I was developing a sty on my eyelid. My companions noticed that the sometimes when he received his food it was still cold in some parts. On my return flight there were a few times my row was skipped for drinks. On my return flight the stewardess seemed hesitant when I asked for an additional drink. I ordered tea and asked for water. The gate agent in Beijing was extremely rude and unhelpful, she ignored us and even tossed our ticket back at us when we tried to ask about our seats for the flight.
The aircraft crew was nice
The ground staff in Mumbai airport was rude and disrespectful. These people need special training on communication. Very dissapointed, never taking air China again.
Crews were polite and helpful
Food was edible but horrible! It makes me doubt this country’s 5000-year history of cuisines.
The aircraft crew was polite
The connecting flight left me. Had to stay in China for a day. Mumbai airport didn't communicate with airlines in China
|Flights Arrive in||New York|
|Flights Depart from||Zhengzhou|
|Airlines||China Southern, Air China|
We’re not the seller.
At KAYAK we don’t set the prices, so it’s not possible for us to guarantee what other companies are selling.
We compile tonnes of data for you
Our service lets you quickly and easily compare results from hundreds of travel sites at once. In this sense, KAYAK is a search engine and we can't guarantee prices we find.
Why aren’t prices accurate 100% of the time?
Prices on airline seats, hotel rooms and car rentals can change frequently. Several people may also be trying to buy the same travel option simultaneously. As a result, you may find, on occasion, that certain prices are no longer available.
If you have more questions or if you have a bad price to report to us,
please send us an email and someone from our team will get back to you promptly.