10.0
We loved the easy check in process prior to our Arrival making it Fast & easy to grab the car and go!Reviewed Oct 31 2023
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10.0
Easy ProcessPros:Cheap Prices Easy Return Process Fast & Friendly ServiceReviewed Sep 7 2018
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5.6
Minivan for a jeepCons:Flew into Bozeman, paid for the upgrade for Jeep Cherokee or equivalent knowing we were going into Yellowstone national park. They gave us a Dodge Journey which is a minivan without the sliding door. Since the park got nearly 1' of snow we almost got stuck several time in pull offs or in parking lots because it had almost no ground clearance. That vehicle is not the equivalent of a jeep. Not good...Reviewed Nov 6 2017
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10.0
Pros:The customer service was excellent at Bozeman, MT. Friendly and accessible. No extra charges for BS. They called me before my trip and arranged a shuttle, and patiently waited as the baggage claim was delayed by 45 minutes.Reviewed Oct 30 2017
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6.0
Pros:One rental good the other not so much. Same rate for both rentals, but absolutely not equal vehicles. Ace needs to reevaluate.Cons:We rented two vehicles. Both were charged the same rate. One a Chevy Suburban the other a Ford Expedition. No comparison. The Ford was not equal and should never have been the same rate. The Suburban had video, auto tailgate lift and other features.Reviewed Jun 4 2017
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4.4
Age and wear and featuresPros:Car had 50000 miles on it and showed the wear. We rented two vehicles and received this one the Ford Expedition. And a suburban. There was no comparison in features of the expedition and the suburban the ford was far inferiorCons:Not pleased with the one of the two vehicles. The ford was no where equal in features and size. Very disappointed that the cost was the same for both. Definitely not a good deal.Reviewed May 29 2017
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2.0
Cons:Waited over 30 min for shuttle to and from airport. LONG lines upon arrival and departure. Old car missing basic features. Last time I'll go to Ace.Reviewed Nov 12 2015
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