Advance Hotels

The staff was friendly and helpful and the entire hotel was fresh and clean. My 8 and 12 year old sons loved the pool and waterslide!

The location was somewhat remote. There wasn't many dining choices near the hotel. However, you can find anything you want within a 15 minute drive.

Clean and friedly hotel. We would stay here again.

Clean, easy to find from highway, good facilities, friendly competent staff

Room lighting made reading in bed difficult.

The front desk lady, Irene, was hands down the most awesome business person I have ever had the pleasure to meet. She was professional yet caring & compassionate. I was sick & she went out of her way to make sure I was alright. She greeted me with a smile every time I saw her no matter how busy she was. The hotel was great but she's the reason I will stay there again because of the way she treated me. The manager was also professional & compassionate but I only saw her for a few minutes.

I had to walk quite a ways to get some ice. If there was an ice machine & elevator I would've given five stars. If there hadn't been a room on the first floor available I wouldn't have stayed because of my health situation.

friendly staff

Non-smoking room but room smell cigarette. Hot water was not hot enough.

The hotel was very full the night we stayed. We were unable to have breakfast before we left. The space they have for their breakfast set up is entirely too small. We could not get into the area due too the amount of guests also trying to eat breakfast

The staff was very receptive and the my expectations overall was exceeded

Main driveway not clearly locatable

lovely decor

Staff was very responsive and friendly.

The indoor pool and hot tub were both cold. The hot tub was almost bearable during the day when it was very hot outside but the pool was too cold for more than 5 minutes. Hot tub was cold to the touch so not much better. Our son wanted to swim.

The hotel is very nice and staff was wonderful. Just across the parking lot is a great pizza place called Brixx. Breakfast was good and they even made an egg white omelet for me. We were really looking forward to swimming but only went in the hot tub twice for about 20 minutes because it was too cold and the indoor pool was even colder. The hotel was all very clean and nice. The cleaning staff was very accommodating with our requests and coming late in the day after we would leave.

easy access to highway

very noisy air conditioning, noisy refrigerator

great breakfast terrific staff people satisfactory level of roominess

The pillows were small and flat. Restaurant could be open longer.

Met all of our needs at a reasonable price. Will stay there again.

The room had a huge bathroom ,great shower presure, comfortable bed, and a great decor. This may be our place to stay in Winston-Salem from now on.

Interesting history. The nice lobby area is not reflected in the rooms.

Large, but sterile rooms...tv was way too far from viewing area. The 'renovation' to this historical bldg was not done well...a shame really.

Hotel was sold out and we got stuck in a smoking room even though we booked one month in advance for non-smoking.  Door in bathroom wouldn't close so no real privacy there. Tiles on floor cracked, burns on sink vanity. Just looks tired and old, not impressive. 

The staff was very friendly and the rooms were nice!

Thomas at front desk was by far the nicest person we have ever encountered in 40 years of professional travel. Congratulations on having such a wonderful person representing your establishment.

female desk clerk who asked us to leave our room on 3rd day, told her we paid for night. wanted me to fax proof of payment, asked her to recheck her files as I paid on CC in advance so my daughter could stay another night as her dorm was not ready at Wake Forest. Checked the files and there it was..paid. Should have checked before she upset everyone.

What I liked about this place is everything was clean. The staff was nice. I felt like I got a good deal, yet was a good place to stay and I was comfortable.

Location & bed was awesome!

Water pressure in shower was poor & took a long time for water to get hot. Hotel book said complementary coffee 24/7 in lobby, but attendant said they don't since it was in the room. Need to change comment in Directory.

Room was very clean and well decorated. Bed was very comfortable. Didn't eat at the restaurant but used the Fitness equipment and business center. All equipment worked well and up to date.All my family enjoyed the stay.

NO.

Stayed overnight on our way to Myrtle Beach for a family vacation.

Good value for money especially with provided kitchenette. A little out of the way so a car is essential.

I was completely surprised by the rating on this wonderful hotel, somehow it is being rated as 2 star when it really should be no less than a 4 star! I could not have gotten a better room, it was clean and held all the amenities that I could have asked for and best of all, it did not smell like smoke. Very much worth the money spent to enjoy a wonderful weekend away from home!

Clean; close to highway; business centre; wireless internet; pleasant, courteous staff;

fitness equipment required repair/ maintenance.

Our room was very clean and the bathroom was spacious.

The mattress wasn't comfortable at all. Seemed very outdated.