Advance Hotels

My girls loved the water slides. The hot breakfast was a nice added bonus.

The rooms were a bit tight for our family of 4.

Breakfast, Pool, Large nice room. Didn't need to check out - room charged to credit card given at reservation, bill under door the morning we left.

Had do not disturb on door 9-11 am, cleaning crew in hallway. Removed sign about 11, and left before 1 for most of the day. Room never cleaned, towels not replaced. Unusual - probably just forgot keep a list of rooms not serviced and to check back. Front desk concerned, apologized.

Hall ways were very hot also the atmosphere in the room was damp. The bathrooms had no fan.

Had to be moved twice because the heat did not work in the first two rooms we were assigned to.

We did not feel safe in the area and did not stay the night.

Staff wasn't friendly and hotel is not in a safe area of town.

the better variety of choices for breakfast

Nothing

On entering room, there was a used condom on the floor. Staff was rude when approached with this. Will never stay at a Comfort (Condom) Inn again.

The pool was closed because of mechanical problems. The room looks like it hasn't been painted in years. The. Comfort in the room was substandard.

The staff was very friendly and kind.

The description of the room was different than what we recieved. That surprised both my sister and I. In the description it said there was a washing machine in the room, but it was a very basic room. just a little disapointed about that.

Location

The 94.5 Sanitation Rating is not reassuring. No Public Channel on TV. Gravy biscuits were rock hard

I needed a clean bed for my toddler and myself. The room was spacious, clean, and comfortable. It was a great value.

I would have liked an elevator.

Great location, although you have to twist and turn to get to it from the main road.

In all, I enjoyed my stay at ur stay . it was wonderful

The room was outdated and could have been a lot cleaner

The pillows were perfect. I should have checked to see what kind they were. The bedding was very clean. I check them for visible stain but there were none.

Clean, comfortable, good location and affordable. A plus with the breakfast & parking included.

Good breakfast, clean rooms

Shower just dripped, not enough pressure

The bathrooms were so clean and all of the snacks were amazing!

Everything in downtown and historic Winston-Salem was in walking distance. The front desk associates that worked the evening of our check-in were so friendly and had excellent dining suggestions. The room was amazing and had a great history. The decor was clean, fresh, and not cluttered. The amenities in the bathroom were really nice too. I cant wait to return.

NA- everything was great

Great location , close to major stores and the mall. Great breakfast, great staff.

The room was not in the best shape , the curtains were stained , the bathroom was small, the room had ants everywhere including in the beds.

Quiet and close to everything

Bathroom door closed only with help from goliath

Nice stay nice staff. Room was fine. Good value. I would be happy to stay there again.

Multiple cigarette butts on pavement out front door.

people at front desk

The front desk staff was very friendly and personable. They were also very helpful. Some members of the cleaning staff were kind as well.

The hand towels in my room had been used before I arrived. They were actually wet, stank of something odd, and placed back in the towel rack. I was unable to use them. The cable was almost non-existent. I watched only one channel while I was there. I had problems with connecting to the internet while I was there. We rented a total, I believe, of 7 rooms, and others had cleanliness issues and internet issues as well.

Convenience to highway, breakfast included.

Rooms were older and could have been cleaner.

Beds very comfortable. The room was clean and everything worked. The price is unbeatable for the quality.

I needed a handicapped room with 2 double beds but when I got there it had been given to another person even though I had made the arrangements before I was willing to book. I managed but with difficulty.

everything

n/a

Clean, easy to find from highway, good facilities, friendly competent staff

Room lighting made reading in bed difficult.

It was clean!!!

nope

Bed was comfortable.

The overall appearance of the hotel was that it had been a nice big name chain hotel at one time but it was now privately owned and minimal money had been put towards upkeeping it. The sink backed up after leaving the water on for a couple minutes and there was black residue left in the sink after it finally drained.

Staff was friendly but not particularly helpful

Room was not what I expected. A little small. No trash can and request for one (along with extra towels) went unheeded. Overall clean, but I could have gotten equivalent room elsewhere for 2/3 cost

The front desk staff was courteous

I went to check the rooms out the beds looked like they had blood stains in Mass quantities. The room also non-smoking smelled heavily of cigarette smoke there we also cigarette Burns in furniture and linens. There were mattresses Outback by dumpster that were also nasty broke down and appeared to have large red stains. I would not recommend this hotel for anyone it is next to a adult themed store with viewing rooms. I quickly went to the front desk and cancelled both rooms promptly and chose another hotel. I being in the medical field seriously believe that this hotel could have hazardous health issues. Sincerely vacationer unhappy thankfully we were fully refunded.

People slamming and knocking on doors loudly till all hours of the morning. People hooting and hollering. Fights in the parking lot. People slinging weed in the parking lot. Cig holes in the covers. Bed springs poking you in the back. Everything smelled of cig smoke. No shampoo or toothpaste available. Unknown hair in bed and in shower. TV had 2 volume settings; whisper and screaming. Overall sketchy vibe. Worth spending the extra $10-$15 extra a night to stay in a slightly classier establishment.

Nice room. Good breakfast.

Very friendly staff, great breakfast inuded, can walk 1 block to a few restUrNts

Furniture dated, despite great space the rooms are "tired", expensive for WS,

Enjoyed our stay. POOL! We would go back to this facility.

Hey maybe a little brighter colors!

The location was perfect for walking to Old Salem and downtown to activities. The welcome center around the corner was manned by 2 awesome ladies who went out of their way to get us info! Great restaurants within walking distance! Included breakfast was unbelievable!

NA

The Hawthorne Inn is conveniently located by Baptist Hospital and has a shuttle to and from for visitors. They have a complimentary breakfast, which is has the basics for a morning meal. The room was spacious, with a desk, microwave, and refrigerator. It was a great hotel for business purposes.

The gym was lacking in equipment/weights, and the breakfast buffet was lacking.

Clean

Very clean and affordable

Hard to get to in the city, confusing.

impress with the employee that kept breakfast area clean and supplied. She was also cleaning the entry way and doors as I was leaving.

My family and I stayed at this hotel thinking it was a nice clean place but we were wrong! We always check to beds before we lay in them, well this time we flipped the sheets back to find BEDBUGS! on both beds. we called the staff person on duty to our room so that he could see the bugs. We took pictures of them and have called corporate who have yet to get back in contact with us. Save yourself the worry and go to the Hampton Inn across the street or Hawthorne Inn located downtown.

Heard people in the hallway. Families had kids and they were playing and crying. Also the elevator was very slow. Had to use the stairs. Had dingy carpets.

I liked the pool area and the comfortable beds. My boyfriend liked the breakfast buffet. I love that pets are welcome at no extra charge.

The dressers were broken and there was no mini fridge. Last time we stayed there was a mini fridge so it was a bit of an inconvenience. My daughter didn't like the breakfast options. I feel there should be more kid friendly options like pop tarts or breakfast bars. Toilet was loud.

We couldn't get hot water in the sink and had limited hot water in the shower. They moved us to a different room but that had the same issues.

The staff was so friendly and helpful with anything. The beds and bedding are really comfortable. The rooms let in little noise from outside.

There was an odd stain on one of the duevets and the bathtub could have been cleaned a little better. A lot of the HD tv channels didn't work. The bathroom doesn't have a fan.

The hotel was lovely. The front desk lady was so pleasant. The room was clean and updated. The bed was comfy with big fluffy covers. There were plenty of outlets and there were even USB ports. I like that this hotel had laundry facilities, too. There was a breakfast room and a nice grab and go sack breakfast. I would stay here again.

I can't think of anything that I didn't like.

We could hear a church service from our room .

Very nice, great value for the money!