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10.0
Great customer serviceA+Reviewed Mar 18 2023
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2.0
I never will use this company again everReviewed May 15 2022
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10.0
Everything was excellent! Their customer service is amazing! I would just like a bit more info on where to go right from the moment you make the reservation cause I was waiting for a bit until it occurred to me to call ha! However not everyone coming from out of town will have access to call a Guatemalan phone number. THANK YOU for a great experience!Reviewed May 3 2022
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2.0
When I arrive to Alamo they had one car which I was the one I reserve but the guy in charge told me that they didn’t have any more cars and he didn’t know if they were gonna get more so I never got the car 10 minute later 4 guys shows up to rent the car I had reserve I believe they rent the car for higher price because it was Semana Santa en guate and I told the guy I was gonna put a report when I get lo los Ángel from Guatemala and he told me to go ahead that it i did the reservations in la not Guatemala very bad experienceReviewed Apr 20 2022
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10.0
JianCarlo is a rockstar! Did a lot of research as to which companies were good/legit/formal, and Alamo was the only one that made the cut. No hidden fees or agendas and the service was beyond expectations. JianCarlo went above and beyond helping us during a crisis, I truly hope he's cherished in the organization.Reviewed Jan 22 2022
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10.0
Everything it's perfect. thank you!!Reviewed Aug 10 2021
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2.0
Cons:Service was poor. Didn’t honor reservationReviewed Jun 29 2021
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10.0
Pros:Great customer service.Cons:Insurance is too expensiveReviewed Jun 10 2021
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2.0
Cons:They had no car for us, nor would they make calls to find us a rental with another company. We had to drag our suitcases around until we found availability with Europcar.Reviewed May 4 2021
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10.0
Pros:staff was very friendly, and yes the return and pick up was easyReviewed May 3 2021
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10.0
Pros:I was able to rent the car in Guatemala City and return it in Antigua, which was very helpful for me.Reviewed Mar 23 2021
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10.0
Pros:The comunicación with Manuel and Isabel was very professional and helpful. I definitely will rent a car with them. ThanksCons:N/AReviewed Dec 24 2020
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