2.0
When we arrived, they didn't have any car of any size available for my reservation; the friendly representative at the counter told us they were overbook because of the holidays, and he offered to help find alternatives with other rental companies. It was very frustrating because it forced us to change our plans and scramble to find another way to travel that day. To make this service better they should either have more units available or manage better their inventory to avoid overbooking.Reviewed Jan 9 2023
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