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10.0
Pickup at the airport was quick and easy, especially with the car on the airport property and a short walk from the terminal. The car was better than advertised, clean, few miles, and performed perfectly. Check in and out, late in the evening for both times, was performed by knowledgeable and friendly people.Reviewed Mar 23 2023
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2.0
Alamo did not answer their telephone at 1:17 am when my plane landed in Fairbanks, AK. I had arrived early and wanted to pick up my rental car at 1:17 am. The contracted pickup time was set for 10:00 am. All Alamo's advertised information said they were open to 1:30 am. Later that same morning, I arrived at 10:58 am for my 10:00 am pickup. Alamo had given away my rental. No phone call. Nothing to see if I was on the way. And the desk clerk was dismissive and not the least bit apologetic about it.Reviewed Mar 17 2023
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8.0
I cancelled my reservation.Reviewed Jul 23 2022
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10.0
Was super friendly and amazing experienceReviewed Nov 25 2021
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10.0
It was expensive but it was very easy to pick up and drop off. The car was in good condition and ran well.Reviewed Jul 14 2021
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10.0
Cons:Nothing. Customer service was great. Timeka and Scott were awesome!Reviewed Aug 26 2020
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6.4
Cons:Rate wound up being much higher than I expected when I made the reservation.Reviewed Mar 20 2020
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10.0
Pros:Staff was friendly and accomodating.Cons:There were no trash cans available at the return, but they said it was ok to leave any garbage in the car.Reviewed Sep 7 2019
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10.0
Pros:Friendly staff and easy pick up and drop offCons:nothingReviewed Jul 10 2019
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10.0
Cons:It was a top notch experience from start to finish! Would highly recommend.Reviewed May 27 2019
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8.0
Cons:Couldn't figure out how to spray the back window to clean it. Ended up throwing snow on it.Reviewed Apr 4 2019
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10.0
Pros:Fantastic rate!Reviewed Oct 17 2017
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