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4.0
Rental was good my problem was the return I dropped rental van about 8 15 am before they open up and somehow I read to drop the keys in the budget lock box which I did but I left my contract in the van I called and talked to the branch manager the next day he told me that someone just dropped the keys on his desk but he told me he owed me a day credit since I dropped off van at the right time mostly the problem was my fault but I did appreciate the help from the branch manager. Thanks!Reviewed Aug 4 2022
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10.0
Everything went very well. It's renting a car is so expensive now. Really didn't like the versa. Nothing wrong with it just wasn't comfortable for us. Alamo was good & the staff was very nice.Reviewed Apr 5 2022
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2.0
Agent was extremely rude. Van was very dirty inside. Would never use or recommend Alamo.Reviewed Dec 22 2021
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1.9
The male "supervisor" at Bishop Airport in Flint, Michigan was rude, ridiculous and a horrible representative for Alamo. I had a confirmed reservation through Kayak on my cell phone but he could not find it on his computer. Therefore, I was refused a rental car! The reservation had been made well in advance. Without any assistance from him, I had to make a completely new reservation in order to get a car two days later which ruined the first two days of my vacation. Never again!!Reviewed Jul 30 2021
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2.0
Cons:You should be able to use debit card without having a ticketReviewed May 2 2021
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8.0
Cons:Would have been nice to have the more comfortable vehicle that I had originally reserved but I also get that there aren’t that many rentals out there during these times.Reviewed Apr 21 2021
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2.0
Pros:Nothing. Corporate said they would credit me 3 days rental car by email. I never received anything.Cons:The company needs to follow through with what they say the are going to do. No compensation.Reviewed Dec 16 2020
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10.0
Pros:Super friendly and efficient staff, and simple concise drop-off. No surprises!Cons:I could have OWNED the lovely vehicle i rented!!Reviewed Feb 9 2020
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10.0
Pros:Yes!!Cons:Nothing service was outstanding!Reviewed Jan 26 2020
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4.0
Dirty TruckPros:Not a whole lot. It wasn’t a great experience. I guess I liked that I could drive?Cons:The staff was quite short with me during pick up. They made me put a 500 dollar hold on my card that I was not informed of when booking and acted like it was obvious and like I was foolish for not knowing about it. Then I got the actual vehicle and it was absolutely filthy. It hadn’t been cleaned at all.Reviewed Nov 24 2018
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9.6
Moving mom to FloridaPros:Ease of rental and cleanliness. Fuel efficient vehicle and it gave us no problems.Cons:My mother rides an electric scooter (handicapped) and there was no hitch to attach the scooter.Reviewed Nov 15 2018
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9.2
Pros:Cars are onsite, no shuttle ride required only a short walk.Cons:Drop off instructions weren't given at time of pick up, there's 2 designated spots for dropping cars off that you are supposed to park in. Not a huge deal, just wasn't aware so it took a few extra minutes to figure out what to do when I pulled in the lot.Reviewed Nov 8 2017
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