1.9
The staff on 09/10/21 Flint airport was terrible. I’ve been a customer for over 10 years and was treated rudely and given wrong information about debit card policy. The National staff is nothing compared to Enterprise.Reviewed Sep 20 2021
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10.0
Thank you, my rental was perfect. I was really surprised with the power of the vehicle.Reviewed Aug 24 2021
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10.0
Pros:Staff was friendly and everything was very easy.Reviewed Aug 26 2019
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10.0
Cons:Very satisfied!Reviewed Jan 28 2019
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9.6
Great all around.Pros:Excellent customer service. Free upgrade to the perfect vehicle for our needs to move my daughter back to school.Reviewed Aug 31 2018
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10.0
Family vacation rentalPros:Easy pick up and drop off.Cons:NothingReviewed Aug 6 2018
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8.0
Another switchPros:Wanted the advertised Soul, liked the free upgrade and nice people.Cons:You guys never have the car you feature on your website when we are making reservations??????Reviewed Jul 3 2018
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2.0
Total disappointmentPros:NothingCons:Booked online...at airporr because had biggest selection, had a family member drive all the way out to pick up car while on vacation to be told since I was PAYING with my debit card i could not take the car. Mind you I tried to call ahead to see what was needed only to get no answer. Never again and now would like refund for insurance prepaid...Reviewed Jun 26 2018
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4.0
Not much helpPros:CarCons:When to the service counter. It costed 100. A night for this car and they wanted to add 13.50 to have my spouse drive it. They made us walk way out in a dark parking lot and did NOT bring the car to us. Then there were door dents not reported so we had to walk all the way back up and the counter person did not come out and look at them. We waited to show the dents for 2 other clients which took about another 1/2 hour of our time. Just poorly managed... not very good customer service and costly.Reviewed Feb 18 2018
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9.6
Simple, quickPros:Pickup in Flint - Easy access to counter area, friendly staff, nice car.Cons:Car didn't have USB to charge phone. No USB or BT to intreface with stereo.Reviewed Nov 21 2016
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