Guest Reviews
Overall Rating
8.9
Excellent
Based on 44 reviews
Cleanliness
9.1
Comfort
8.9
Pickup/Dropoff
8.7
Value for money
9.0
Pros
"Car was great!New and clean"
(in 165 reviews)
"Staff were friendly and helpful"
(in 361 reviews)
"Was a great rental experience!."
(in 185 reviews)
Cons
"The car was not available."
(in 53 reviews)
"Unable to drop car off."
(in 26 reviews)
"Long line at airport to pick up car."
(in 53 reviews)
Recent Reviews
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Find reviews that mention:
pick up the car
great car
easy drop
friendly staff
great service
great price
car was great
great experience
car available
drop off the car
picked up the car
great value
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10.0
Pros: Ruben was excellent.
Cons: Everything was great.
review from
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4.8
Pros: Staff were nice.
Cons: I want aware that I couldn't use a debit card at that location. Had to drive all the way home and back to get a credit card. Lots of construction and traffic. Wasted an hour of time. Very inconvenient. That information should be BIG AND BOLD online.
review from
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8.8
Pros: The check out and return were painless. Great staff.
review from
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10.0
Pros: Ruben from Kalamazoo Airport desk of Alamo was very helpful. He should be commanded for the great service he rendered.
review from
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10.0
Pros: The staff was very helpful, the car was clean and included a free upgrade from what was already purchased. The cost was much less than I pay from another rental agency, despite the other agency's rewards program. Also the hours of operation for Alamo are superior to the other rental agency.
review from
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10.0
Pros: Staff very friendly; open hours very accommodating and value for the money was great.
Cons: Nothing. Everything went very smoothly.
review from
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6.8
Smooth ride, bumpy customer service`
Pros: Since they were out of the sedans I had reserved, it was nice to be able to take a small SUV instead. Great ride, clean car, ready to go.
Cons: However, I feel like the desk staff didn't explain things very well. I was also disappointed that the 2nd driver fee was unexpected and pretty much blew my budget out of the water.
review from
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8.0
AZO on-site rental drop-off needs improvement
Cons: There were no clear instructions at the AZO airport for dropping off. We had to call Alamo to figure out what to do. After receiving the local number and calling them, we were told we needed to take the keys from the rental and bring them in to them. Signs in clear view in the parking lot would have saved time and been less stressful when all you want to do is go home after a cancelled flight forced acquiring a rental to get to your home airport.
review from
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6.4
Cons: Gas was 1/8 tank less as I picked it from Kalamazoo.tried to get insurance at the pick up point. Online they quoted 7.99-11.99 and at site Alamo tried to charge 19.95. Alamo wants to charge an additional 11.99 for spouse to drive.
review from
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10.0
No problems
Pros: Courteous staff No hassle Was able to use debit card
Cons: Nothing
review from
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9.2
Pros: It was great car. Super clean. Pick up and drop off were completely hassle free.
Cons: It was a little more expensive than I thought it was going to be or that I wanted.
review from
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10.0
Pros: Perfect service!!! Thank you.
review from
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10.0
Pros: Ruben was excellent.
Cons: Everything was great.
review from
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8.8
Pros: The check out and return were painless. Great staff.
review from
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10.0
Pros: Ruben from Kalamazoo Airport desk of Alamo was very helpful. He should be commanded for the great service he rendered.
review from
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10.0
Pros: The staff was very helpful, the car was clean and included a free upgrade from what was already purchased. The cost was much less than I pay from another rental agency, despite the other agency's rewards program. Also the hours of operation for Alamo are superior to the other rental agency.
review from
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10.0
Pros: Staff very friendly; open hours very accommodating and value for the money was great.
Cons: Nothing. Everything went very smoothly.
review from
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10.0
No problems
Pros: Courteous staff No hassle Was able to use debit card
Cons: Nothing
review from
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9.2
Pros: It was great car. Super clean. Pick up and drop off were completely hassle free.
Cons: It was a little more expensive than I thought it was going to be or that I wanted.
review from
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10.0
Pros: Perfect service!!! Thank you.
review from
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6.8
Smooth ride, bumpy customer service`
Pros: Since they were out of the sedans I had reserved, it was nice to be able to take a small SUV instead. Great ride, clean car, ready to go.
Cons: However, I feel like the desk staff didn't explain things very well. I was also disappointed that the 2nd driver fee was unexpected and pretty much blew my budget out of the water.
review from
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8.0
AZO on-site rental drop-off needs improvement
Cons: There were no clear instructions at the AZO airport for dropping off. We had to call Alamo to figure out what to do. After receiving the local number and calling them, we were told we needed to take the keys from the rental and bring them in to them. Signs in clear view in the parking lot would have saved time and been less stressful when all you want to do is go home after a cancelled flight forced acquiring a rental to get to your home airport.
review from
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4.8
Pros: Staff were nice.
Cons: I want aware that I couldn't use a debit card at that location. Had to drive all the way home and back to get a credit card. Lots of construction and traffic. Wasted an hour of time. Very inconvenient. That information should be BIG AND BOLD online.
review from
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6.4
Cons: Gas was 1/8 tank less as I picked it from Kalamazoo.tried to get insurance at the pick up point. Online they quoted 7.99-11.99 and at site Alamo tried to charge 19.95. Alamo wants to charge an additional 11.99 for spouse to drive.
review from
Where can I find Alamo car rentals in Portage?
5235 Portage Rd Rm 140, Alamo car rentals
Address
5235 Portage Rd Rm 140Phone
+1 269 226 4488Top Tips For Renting a Car from Alamo in Portage
- Full-size rental cars from Alamo in Portage are around 51% cheaper than other car types, on average
FAQs About Renting a Car From Alamo in Portage
What is the most popular rental car from Alamo in Portage?
Mini (Nissan Quest or similar) is the most frequently booked rental car type from Alamo in Portage.
How many car rental locations does Alamo have in Portage?
Alamo has 1 rental location in Portage. Take a look at our Alamo rental location map to find the best rental cars near you.
Does Alamo have a car rental location at the airport: Kalamazoo Intl Airport (AZO)?
No (According to our data)
Does Alamo offer shuttle or airport pick-up services from Kalamazoo Intl Airport (AZO)?
Yes