Pros: The price
Cons: The lady at the counter was not very professional and had a bad attitude
Cons: Agent would not provide car. Stated none were available.
Pros: They did't slam us with extra fees at pickup like some competitors do. Pickup was quick and easy. Staff was polite. Cars weren't too far from the terminal.
Cons: There's wasn't a great selection of cars at this location, we ended up with a bigger vehicle than expected, but it was clean and ran well so it's not a big issue.
Pros: The customer service rep at the Springfield, IL airport was very helpful.
Cons: I had a hold on the account because of an issue that I was unaware of through Enterprise. I was renting this on a Sunday and the office that could have resolved this was closed. I am thankful that there was another car rental company available. It would have been helpful to have known about an issue before or as I was securing my reservation.
Had to wait because vehicle was not there.
Cons: I had to get a rental and be on the road at 12:30. So I scheduled the pick up for 12:00. At 12:30 the vehicle just showed up, I then had to wait for it to be inspected and cleaned. This made me late and having to hurry to catch a flight out. Was any apology or compensation offered, NO. Very surprising in a market w so many choices.
Pros: The counter was closed when I arrived to pick up the car. I had a family emergency and needed to get home to Washington DC early band was unable to make my flight that evening. I will never rent from Alamo again.
Cons: Everything. And when I sent them an email about it they had the audacity to wish me a happy new year. They don't even deserve 1 star.
Pros: Brand new car.
Pros: Car and its maintenance
Cons: Why dont airport locations do pickup/drop offs
Where can I find Alamo car rentals in Springfield?
Top tips for renting a car from Alamo in Springfield
- 25% of our users found rental cars from Alamo in Springfield for $49 or less
- Book your rental car from Springfield in Alamo at least 1 day before your trip in order to get a below-average price
- Compact rental cars from Alamo in Springfield are around 55% cheaper than other car types, on average