Guest Reviews
Overall Rating
7.6
Good
Based on 2,253 reviews
Cleanliness
8.3
Comfort
8.4
Pickup/Dropoff
7.7
Value for money
8.0
Pros
"The customer service was excellent!."
(in 162 reviews)
"Car was clean, at least"
(in 242 reviews)
"Rental agency gave excellent service."
(in 120 reviews)
Cons
"Car not available on arrival."
(in 71 reviews)
"Credit Card payment > $530."
(in 42 reviews)
"Customer service is a bad joke."
(in 93 reviews)
Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
customer service
pick up the car
credit card
car was clean
great car
car available
great service
easy drop
car was great
drop off the car
returned the car
friendly staff
great experience
airport location
car smelled
-
7.6
Pros: There were no problems, with the exception of having to wait to get my car.
Cons: A little expensive and I had to wait 30 minutes to get my car. A very poor system in place in Konxville.
review from
-
5.2
Tired vehicle
Pros: Returning vehicle
Cons: 1) Car had 46K miles and bad wheel bearing or out of balance tire (thud, thud, thud sound). 2) Took forever to get through counter person and then car wasn’t even available in garage so had to wait some more 3) As I drove car away I started noticing sound and decided to “live with it” versus going back through slow process.
review from
-
3.2
Cons: Car was a piece of junk
review from
-
8.4
There was a problem(and it was fixed)
Pros: Very good service and fixed the problem right away after I asked
Cons: The car smelled like smoke and it looked it was not cleaned at all. I returned back to the airport and they quickly gave me another vehicle. New vehicle was clean but I had to pump air into tires since a few of them had very low pressure. Overall, I was happy with the service but I believe these should be taken are of beforehand.
review from
-
7.2
Cons: The wrote the mileage down wrong when I picked up the car. This lead to troubles dropping the car off. I was in a rush to catch a flight within 15 mins and they insisted I stay for the receipt. On the bright side they let me cut the line, therefore overall okay.
review from
-
7.6
Pros: There were no problems, with the exception of having to wait to get my car.
Cons: A little expensive and I had to wait 30 minutes to get my car. A very poor system in place in Konxville.
review from
-
8.4
There was a problem(and it was fixed)
Pros: Very good service and fixed the problem right away after I asked
Cons: The car smelled like smoke and it looked it was not cleaned at all. I returned back to the airport and they quickly gave me another vehicle. New vehicle was clean but I had to pump air into tires since a few of them had very low pressure. Overall, I was happy with the service but I believe these should be taken are of beforehand.
review from
-
7.2
Cons: The wrote the mileage down wrong when I picked up the car. This lead to troubles dropping the car off. I was in a rush to catch a flight within 15 mins and they insisted I stay for the receipt. On the bright side they let me cut the line, therefore overall okay.
review from
-
5.2
Tired vehicle
Pros: Returning vehicle
Cons: 1) Car had 46K miles and bad wheel bearing or out of balance tire (thud, thud, thud sound). 2) Took forever to get through counter person and then car wasn’t even available in garage so had to wait some more 3) As I drove car away I started noticing sound and decided to “live with it” versus going back through slow process.
review from
-
3.2
Cons: Car was a piece of junk
review from
Other suppliers in Alcoa scored
Where can I find Avis car rentals in Alcoa?
2055 Alcoa Highway, Avis car rentals
Address
2055 Alcoa HighwayPhone
+1 865 970 2985FAQs About Renting a Car From Avis in Alcoa
What is the most popular rental car from Avis in Alcoa?
Compact (Nissan Versa or similar) is the most frequently booked rental car type from Avis in Alcoa.
How many car rental locations does Avis have in Alcoa?
Avis has 1 rental location in Alcoa. Take a look at our Avis rental location map to find the best rental cars near you.
Does Avis have a car rental location at the airport: McGhee Tyson Airport (TYS)?
No (According to our data)
Does Avis offer shuttle or airport pick-up services from McGhee Tyson Airport (TYS)?
Yes