Reviews for Avis in Amman
- All reviews 100%
- 5.6
- 5.6
- 5.2
- 4.4
Recent reviews
Most recent
9.6 Excellent
Compact
Sep 19 2016
Pros: New car
Cons: Bit of a wait at the counter and no GPS available. T-Mobile users beware; Jordan is not on the international plan. Data could cost thousands of $$
2.8 Mediocre
Compact
Sep 19 2016
Bad Rental experience
Pros: Nothing !!!
Cons: When I first arrived to their airport office, they told me that they haven't received my booking and that they are in short of cars and they don't have any cars to provide , I kept arguing showing they the confirmation email received from kayak , but they kept saying they haven't received any.
after long discussion , it turned out to me that someone in their head office didnt copy the booking request from the portal to their system and therefore they don't see my booking info.
eventually they gave me an old car with many body scratch and they told me that is the only care they can provide , take it or leave it !
it took me over 60 minutes to receive a bad car !
2.8 Mediocre
Economy
Sep 15 2016
Pros: reservation was ready. pick and drop off was smooth with no problems.
Cons: Car was not in good condition. It was not safe to drive. the right door doesn't close and it is a threat to the personal safty of the front passenger seat.
Avis should look at better maintaining their cars, and not to allow unsafe vehicles to be rented to customers.
7.2 Good
Compact
Jul 17 2016
Customer service is useless.
Pros: the car was good as expected, the sales person was nice, But calling the office or the customer service over the phone is terrible! they dont pick up the phones if they gave you a correct number!
they charge me 75 Eur an hour after i delivered the car even though they told me that everything is oky with the car and i dont have to pay any extra, and when i try to contact them nobody pick up the phone!!! this is really un professional!
Not recommended at all.
Cons: the car was good as expected, the sales person was nice, But calling the office or the customer service over the phone is terrible! they dont pick up the phones if they gave you a correct number!
they charge me 75 Eur an hour after i delivered the car even though they told me that everything is oky with the car and i dont have to pay any extra, and when i try to contact them nobody pick up the phone!!! this is really un professional!
Not recommended at all...