Book Avis car rentals at Baltimore/Washington Airport

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Excellent

16

Good

6

Okay

3

Mediocre

8

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car was cleandrop off location

get the carcustomer service

car availablegreat experience

pick up and dropnext day

friendly staff

2.0

Pros:Literally nothingCons:Actually have cars that people rented. More than 60 people in line and they came out and said they had no cars left... everyone had a reservation.Reviewed Jun 15 2021

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10.0

Pros:Great experienceCons:Line at pickup could have been shorterReviewed May 18 2021

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10.0

Pros:Quick process to get my rental (done through the Avis app).Cons:This facility hasn’t incorporated their new fast pass system where your can get a QR code to check out. Reagan Airport has it and makes a big difference.Reviewed Apr 23 2021

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10.0

Pros:Vehicle was nearly brand new. Clean, inside and out.Cons:Long wait in line. Representatives seem care-free.Reviewed Apr 8 2021

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8.0

Pros:The people there were very pleasant to deal with.Cons:I was late picking up my car and I still had to wait for 20 minutes. The car was not cleaned very well.Reviewed Mar 16 2021

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4.0

Cons:Provide a car that wasn’t damagedReviewed Mar 6 2021

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10.0

Pros:Everything was easy and quick. The staff was great.Reviewed Jan 4 2021

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3.2

Cons:The Dodge Journey is just an awful vehicle. It was so dirty when picked up. And the vehicle just is too small for its class.Reviewed Nov 11 2020

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8.0

Cons:The amount of time spent at customers service on pickup and drop off!!Reviewed Sep 23 2020

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2.0

Pros:Car was as expected and reasonably clean.Cons:Pick up took over 1 hour. Not enough staff. No hand sanitizer in line. No hand sanitizer available in car. No food or drink available at rental car lobby. Cost was much higher than promised.Reviewed Aug 24 2020

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6.0

Pros:Pick up - agent was nice but totally misrepresented the charges. No-one was at the drop off, so cannot say anything about that. I appreciate that everyone wore masks and it was quite clean.Cons:Phone number does NOT ring to the pickup location. No-one was at the drop off, so cannot say anything about that. However, the intake numbers seems to think we drove 1070 miles in 4.5 hours. (we did not average 237 mph). Avis added $20.81 in mystery taxable fees. Charged me for roadside assistance ($7.99 not requested) Charged me for a full tank of gas (option was taken for $41 - but we were told we only paid for what we used, which was 5/8 of tank or 10.3 gallons = $25.61)Reviewed Jul 30 2020

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6.4

Cons:At pick-up the rep wasn’t sure of what car was available. She left multi times to determine that. Finally she did; it was still the wrong car. She proceeded to write the updated info (mileage, color and another #) on the receipt instead of printing out a new one. That caused a hold up at the gate.Reviewed Sep 18 2019

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• How much does it cost to rent a car from Avis at Baltimore/Washington Airport?

  On average a rental car from Avis at Baltimore/Washington Airport costs $68 per day.

• What is the most popular rental car from Avis at Baltimore/Washington Airport?

  Intermediate (Ford Escape or similar) is the most frequently booked rental car type from Avis at Baltimore/Washington Airport.

• Where can I find Avis car rentals at Baltimore/Washington Airport?

  7432 New Ridge Road is the closest Avis rental location to Baltimore/Washington Airport. The telephone number for this location is +1 410 859 1680.

• Does Avis offer shuttle or airport pick-up services from Baltimore/Washington Airport (BWI)?

  Yes