Find reviews that mention:
2.0
Pros:They waited 7 months to charge me for fictional damage to the car. No description, no proof, just a billCons:HonestyReviewed Jun 14 2021
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10.0
Pros:YesCons:Nothing. Everything was easy and excellent.Reviewed Jun 1 2021
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6.0
Pros:Hi pressure promotion of toll road per diem rates($17/day). We were told we would have a lot of tolls, but experienced none!Cons:See aboveReviewed Jun 1 2021
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2.0
Cons:The staff could have honored the reservation. Staff was not helpful at all. The flight was late and the airport tram was on a very limited service. The staff said the counter was closed and weren't taking any more customers. This caused a huge inconvenience. Staff could have just taken the customers that were in line.Reviewed May 27 2021
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10.0
Pros:Yes, very customer friendly.Reviewed May 26 2021
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6.0
Pros:Pickup was good, car had a dent and seemed like the rotors were warped some with a lot of shakiness braking at speed on hills.Cons:Drop off was ok but the shuttle service was terrible - would have missed our flight had we not gotten a Car service to take us to the airport.Reviewed May 17 2021
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6.0
Cons:For the car not to smell so bad (cigarettes).Reviewed May 17 2021
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8.0
Pros:"Fast Break" dropoff at EWR was very convenient.Cons:It was hard to find the return lot at EWR. The signage was misleading and Waze did not know how to route me there. I would have liked to use the automatic toll device, but 17.99/day was not worth it, since I was only driving on toll roads two days out of the five,Reviewed Apr 4 2021
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6.0
Cons:The car smelled cigarettes. Car felt old and kind of powerless uphills.Reviewed Mar 16 2021
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2.0
Pros:NothingCons:More cars optionsReviewed Mar 16 2021
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4.0
Pros:Staff was friendly at pick up and drop off.Cons:I was unaware of a $30 per day service fee. I have rented in the past and never paid an additional fee other than a prepaid fuel charge. The car seemed really loose in the operability. I would rent from Budget again only because of my history renting from them but I would choose a different car for sure.Reviewed Mar 8 2021
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2.0
Pros:The people on Sligo Ave in Silver Springs MD were helpful. Budget corporate, DC and BWI not.Cons:Not a broken car. Terrible customers service. Wasted half a day for me. Simple solution would have been possible, but no one was willing to help. Will not get budget again.Reviewed Jan 25 2021
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