10.0
Cons:the wait time at the airport. They have to reinput all the info and takes about 30 mintues to do so.Reviewed Mar 31 2019
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6.0
Decent customer service. Underpowered vehiclePros:Nice customer serviceCons:Car not as advertised. Underpowered vehicle. Poor performance vehicle.Reviewed Feb 25 2018
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2.0
Pros:NothingCons:They did not reserve my car and there had no cars at all to rentReviewed Jan 7 2018
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2.0
Bad servicePros:NothingCons:1. They force me to buy their insurance , if not they will charge 2000 dollars to my credit card , although I have bougth insurance thru allianze already . 2. They make me sign a blank boucher , but i already get their insurance , its not good . 3. The car could not be used due to trafic restrictions in Bogota , it was a waste of money . 4. When i went to return the car they were expecting to returned washed , its s rental car and i have never have to do it . 5. They tried to keep the blank boucher with the excuse that they need it for administrative reason , i took it because it not theirs . Very bad experience , never going to rent a car in Bogota .Reviewed Nov 25 2017
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6.8
Pros:Kindness and service from the staff was great!Cons:Tank was not 100% filled with gas, although I returned it full. Car needed maintenance.Reviewed Jan 2 2017
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2.0
Not worth itPros:NothingCons:When you are in colombia something is call pico and placa means in some days and some hours of the day you cannot take the car outside or you will get a ticket they offer to come back twice to exchange the car in 4 days i was staying there what a waste of timeeeee they can put white plates to make this cars useful for the turistReviewed Dec 14 2016
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2.0
ExtortionCons:They tried to extort an extra $70 for cleaning the interior and exterior of the vehicle. The interior was dirty when I began the rental (coffee or some brown drink spilled on the cup holder, dirt in the interior). I returned it in the same condition. The exterior was clean and it was a little dirty when I returned it (it rained all week). They told me I would be charged a $70 dollar cleaning fee. I've never experienced anything like this when renting a car from other companies. I don't know if this is an AVIS policy or whether the Bogota airport location is just shady. Either way, I'm not renting from AVIS again.Reviewed Dec 9 2016
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2.0
Totally unexpectedPros:Nothing. I cancelled the rental on the spot.Cons:I was quoted a total of about $300 for the 9 days rental, and at the counter it turned out to be about over $900 for the same 9 days, for the same "smallest, most economical" car. On top of that, the $90 insurance I purchased at the time I made the reservation was useless.Reviewed Sep 21 2016
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6.0
Insurance scamPros:making the reservation was a breezeCons:Do you insuurance purchase from Alliance was not accepted at the Avis in Colombia. They said they don't honor those third party insurances and forced me to pay for their insurance.Reviewed Aug 22 2016
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