8.0
Price was higher than originally quoted. Be careful the hidden fees.Reviewed Mar 27 2023
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10.0
The agent that helped me at the Rome airport (Mr. Giancarlo) was very helpful, he explained all the extra options like upgrades and insurance in a professional way with out like usually happens at car rental pushing them on to the customer.Reviewed Nov 16 2022
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3.2
Cons:Bait and switch.Reviewed Oct 30 2019
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6.0
Cons:Avis emplyee told me it is €20 per day for full coverage insurance. However when I pay it, it was more than double because of 90% of taxes. They should have told me before I pay.Reviewed Sep 12 2019
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2.0
Pros:Worst experience ever. Rented a nice luxury Mercedes for my honeymoon and when we arrived they had a 3 hr line and then didn’t have a car for me. Ended up sticking me in a terrible tiny little fiat with the most uncomfortable and dangerous ride for my pregnant wife. I have never been so upsetReviewed Sep 9 2019
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3.6
Cons:The insurance was so high and that was not mentioned when booking the car online. The VAT as well. I would not rent the car if that was mentioned in the site. I found that totally not fear.Reviewed Aug 3 2019
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4.0
Cons:The service at Rome airport where we picked up the car was really, really bad. We had to wait 3hours to see an agent in order to get our car. Very crowded people yelling at the agents. And we lost nearly half day of our vacation waiting for a rental car. Very bad Avis needs to look into this.Reviewed Jun 5 2019
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4.0
Pros:Well i was hoping u ask this ! Thr Staff Cons people ! They lie about everything! I ended up paying €222 for a Fiat Panda for 24 hours ? Prepaid Gas is Scam ! U end up paying thr whole amount even if the car is still half full ! Drop off charges ? 60€ 5€ to get someone to fill it up ??Cons:Everything !!!!! Worst experience ever ! Scam scheme !! They literally scam all tourists ! From Prepaid Gaz to Dropoff Thank You Avis You RockReviewed Apr 30 2019
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10.0
Pros:The staff was very friendly & drop off couldn’t be easierCons:Don’t have anything in my mind actuallyReviewed Apr 20 2019
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2.0
Prices and options totally inconsistantPros:Location for pick up and drop off are well plcedCons:Prices for rentals were all over the place. The price Avis quotes on its selection page is well under the final price. Price was the highest of Hertz, Enterprise and all local optionsReviewed Jul 27 2018
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4.0
Hard sell and damaged carPros:PriceCons:Rented twice here. They always give you the hard sell and put items on your bill without explicit consent. Then they don’t print a contract copy so you have to return to the office to mark additional damage. They basically just do everything they can to make a bit more money or make it hard for you not to be overcharged.Reviewed Apr 29 2018
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2.0
Totally different carCons:Was supposed to get a Luxury SUV (Q5 or similar) - was offered a renault clioReviewed Apr 14 2018
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