Guest Reviews
Overall Rating
7.6
Good
Based on 2,250 reviews
Cleanliness
8.3
Comfort
8.9
Pickup/Dropoff
7.3
Value for money
8.5
Avis car rental prices in Salem
| SUV | $32/day | |
| Commercial | $39/day | |
| Van | $146/day |
Pros
"The customer service was excellent!."
(in 162 reviews)
"Car was clean, at least"
(in 242 reviews)
"Rental agency gave excellent service."
(in 120 reviews)
Cons
"Car not available on arrival."
(in 71 reviews)
"Credit Card payment > $530."
(in 42 reviews)
"Customer service is a bad joke."
(in 93 reviews)
Recent Reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
great car
car available
great service
easy drop
car was great
drop off the car
returned the car
friendly staff
great experience
airport location
car smelled
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6.4
Cons: I wish the car was clean and ready for the next customer however that wasn’t the case, but the clerk adjust the fee, that was okay!
review from
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7.6
Great price
Pros: Cheaper to rent for a day then using Uber 2 times
Cons: Weird smell in car. Need better signage at the airport
review from
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7.2
Pros: Great vehicle upgrade
Cons: Tried to give me a compact vehicle when I rented a full size, then told me It was their only car left and also tried to tell me that it WAS a full size vehicle. Manager immediately changed it when I told him what had happened.
review from
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4.4
Not what I expected
Pros: The ride overall was smooth and had a good amount of storage for what I needed.
Cons: I had placed a Minivan rental for the day and was told that there would be one available only to go in and be given a Kia Sorento. When I asked the agent about the difference, he was both non-empathetic and unapologetic in giving me the replacement type of vehicle. He also did not to do anything to help me with an accommodation or to figure out how to compensate me for the issue. Further, the SUV he gave me had a near flat tire on it. When I brought it back in and told him about it, he attempted to shove my problem onto another employee and then let out a loud, audible sigh as if inconvenienced. He came back after making me wait for 10 minutes, handed me the keys and really did not even say anything in the way of an apology for the time it took to remedy the problem. I do not hold these issues against him personally but he had very poor customer service. Finally, the car had developed a very sour, funky smell that became a bit overpowering in the afternoon. I brought it to the airport agent's attention when I dropped it off and she noticed it as well.
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9.2
Pros: Easy pickup and drop off.
Cons: A little expensive.
review from
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6.0
Pros: Good service
review from
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7.2
pick up
Cons: It took 1 1/2 hour to pick up. That is longer than it took to drive to Portland, our destination.
review from
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10.0
Pros: The staff at pick up was very friendly. The car handled very well. The staff at Avis 800 number was very helpful about returning the car after hours, I used the drop box. It was a very positive experience and I will definitely use Avis the next time I rent a car.
review from
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8.8
Pros: Great price. Employees both at rental and return were helpful with tips.
Cons: front seats were stained. had to wait a bit to pick up car. only 1 employee at the Salem airport and there were truck pick-ups ahead of me. The truck rentals take longer to process the paperwork.
review from
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9.2
Pros: Easy pickup and drop off.
Cons: A little expensive.
review from
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10.0
Pros: The staff at pick up was very friendly. The car handled very well. The staff at Avis 800 number was very helpful about returning the car after hours, I used the drop box. It was a very positive experience and I will definitely use Avis the next time I rent a car.
review from
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8.8
Pros: Great price. Employees both at rental and return were helpful with tips.
Cons: front seats were stained. had to wait a bit to pick up car. only 1 employee at the Salem airport and there were truck pick-ups ahead of me. The truck rentals take longer to process the paperwork.
review from
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7.6
Great price
Pros: Cheaper to rent for a day then using Uber 2 times
Cons: Weird smell in car. Need better signage at the airport
review from
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7.2
Pros: Great vehicle upgrade
Cons: Tried to give me a compact vehicle when I rented a full size, then told me It was their only car left and also tried to tell me that it WAS a full size vehicle. Manager immediately changed it when I told him what had happened.
review from
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7.2
pick up
Cons: It took 1 1/2 hour to pick up. That is longer than it took to drive to Portland, our destination.
review from
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6.4
Cons: I wish the car was clean and ready for the next customer however that wasn’t the case, but the clerk adjust the fee, that was okay!
review from
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4.4
Not what I expected
Pros: The ride overall was smooth and had a good amount of storage for what I needed.
Cons: I had placed a Minivan rental for the day and was told that there would be one available only to go in and be given a Kia Sorento. When I asked the agent about the difference, he was both non-empathetic and unapologetic in giving me the replacement type of vehicle. He also did not to do anything to help me with an accommodation or to figure out how to compensate me for the issue. Further, the SUV he gave me had a near flat tire on it. When I brought it back in and told him about it, he attempted to shove my problem onto another employee and then let out a loud, audible sigh as if inconvenienced. He came back after making me wait for 10 minutes, handed me the keys and really did not even say anything in the way of an apology for the time it took to remedy the problem. I do not hold these issues against him personally but he had very poor customer service. Finally, the car had developed a very sour, funky smell that became a bit overpowering in the afternoon. I brought it to the airport agent's attention when I dropped it off and she noticed it as well.
review from
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6.0
Pros: Good service
review from
Other suppliers in Salem scored
Where can I find Avis car rentals in Salem?
2990 25th Street Southeast, Avis car rentals
Address
2990 25th Street SoutheastPhone
+1 503 362 4394Top Tips For Renting a Car from Avis in Salem
- 25% of our users found rental cars from Avis in Salem for $54 or less
- Book your rental car from Salem in Avis at least 1 day before your trip in order to get a below-average price
- Compact rental cars from Avis in Salem are around 55% cheaper than other car types, on average
FAQs About Renting a Car From Avis in Salem
How much does it cost to rent a car from Avis in Salem?
On average a rental car from Avis in Salem costs $72 per day.
What is the most popular rental car from Avis in Salem?
Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Avis in Salem.
How many car rental locations does Avis have in Salem?
Avis has 1 rental location in Salem. Take a look at our Avis rental location map to find the best rental cars near you.
Does Avis have a car rental location at the airport: Portland Airport (PDX)?
Yes
Does Avis offer shuttle or airport pick-up services from Portland Airport (PDX)?
Yes