| Economy | $23/day |
| Compact | $143/day |
| Intermediate | $24/day |
| Standard | $223/day |
| Full-size | $28/day |
| Minivan | $95/day |
| Full-size SUV | $157/day |
| Premium | $159/day |
| Passenger Van | $82/day |
| Luxury | $71/day |
| Convertible | $52/day |
| Premium SUV | $161/day |
| Intermediate SUV | $64/day |
| Standard SUV | $69/day |
Pros: Upon picking up the rental, the lady was extremely polite and helpful. As well as the drop off.
Cons: Cleaning windows is a chore, but the rear window on the inside was just a smearing of dirt.
Cons: I wish the car was clean and ready for the next customer however that wasn’t the case, but the clerk adjust the fee, that was okay!
Great price
Pros: Cheaper to rent for a day then using Uber 2 times
Cons: Weird smell in car. Need better signage at the airport
Pros: Great vehicle upgrade
Cons: Tried to give me a compact vehicle when I rented a full size, then told me
It was their only car left and also tried to tell me that it WAS a full size vehicle. Manager immediately changed it when I told him what had happened.
Not what I expected
Pros: The ride overall was smooth and had a good amount of storage for what I needed.
Cons: I had placed a Minivan rental for the day and was told that there would be one available only to go in and be given a Kia Sorento. When I asked the agent about the difference, he was both non-empathetic and unapologetic in giving me the replacement type of vehicle. He also did not to do anything to help me with an accommodation or to figure out how to compensate me for the issue. Further, the SUV he gave me had a near flat tire on it. When I brought it back in and told him about it, he attempted to shove my problem onto another employee and then let out a loud, audible sigh as if inconvenienced. He came back after making me wait for 10 minutes, handed me the keys and really did not even say anything in the way of an apology for the time it took to remedy the problem. I do not hold these issues against him personally but he had very poor customer service.
Finally, the car had developed a very sour, funky smell that became a bit overpowering in the afternoon. I brought it to the airport agent's attention when I dropped it off and she noticed it as well.
Pros: Easy pickup and drop off.
Cons: A little expensive.
Pros: Good service
pick up
Cons: It took 1 1/2 hour to pick up. That is longer than it took to drive to Portland, our destination.
Pros: The staff at pick up was very friendly. The car handled very well. The staff at Avis 800 number was very helpful about returning the car after hours, I used the drop box. It was a very positive experience and I will definitely use Avis the next time I rent a car.
Pros: Great price. Employees both at rental and return were helpful with tips.
Cons: front seats were stained. had to wait a bit to pick up car. only 1 employee at the Salem airport and there were truck pick-ups ahead of me. The truck rentals take longer to process the paperwork.
