Reviews for Budget in Salem
- All reviews 100%
Sep 5 2017
Pros: Returning the car was simple and quick.
Aug 25 2017
Pros: Reasonable one way price.
Aug 24 2017
Terrible customer service at Salem airport pickup/drop off.
Cons: Indian man at counter made horrible mistakes which resulted in not just one but THREE credit cards having a hold for my rental charges...the only three cards I had on me. Had to have my wife Uber to the airport ($40) to bring me another card, as apparently the number/info won't work, he has to run it through his machine. Spent 2 hours trying to pick up a rental car at an airport that has zero customers. I was the only one there. I tried to extend my rental over the phone/online and was not allowed. I had to go back to the airport to turn in my car and rent another. Guess who was waiting at the counter? The Indian man. Guess who did the exact same thing to two credit cards even as I warned him he had done it previously? If renting a car in Salem, Oregon, do yourself a favor and go anywhere but Budget. This guy handles car and truck rentals for Budget and Avis. Steer clear.
Jul 9 2017
Pros: Used car to help someone move so great to have cargo space without having to drive a truck. Lot of power.
Cons: Car wasn't ready as reserved even though I arrived about 45 minutes past scheduled pickup time. Took it dirty, which was mostly on outside. Without us we'd manual was hard to find some things and confused by no gascap