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8.0
The Avis people that we met were great. If you have not been to the Santa Fe airport you would have trouble understanding. The airport is not small. It is tiny. We arrived at night and the parking lot is barely lit. It took a few minutes, but we did find our car. When we returned the car, it was in the daylight. There were not many Avis spaces, so we parked in an unmarked spot. However, an Avis agent found us quickly and took care of everything quickly and efficiently. So, the controllable things were great. Those out of the staff control were ok.Reviewed Aug 10 2022
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2.0
No cars available!!Reviewed Nov 11 2021
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10.0
Your accommodation of my need to change my reservation time/Courteous service throughoutReviewed Aug 16 2021
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5.6
Cons:The car we were given was extremely uncomfortable for a short person to drive and drop off via the drop box not very user friendly (no writing utensils available and we didn’t have any with us on vacation)Reviewed Sep 15 2020
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10.0
Pros:Staff was greatCons:Not much could have been better! Excellent rental experience.Reviewed Jan 30 2020
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9.6
Pros:staff was super helpful and reassuringCons:pricingReviewed Sep 18 2019
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9.6
Pros:So great to work with, fast,peasant and friendly. THANK YOU!Cons:The car had a really weird smell in it. It was barely ok but not bad enough to bring it back...hated the smell!Reviewed Jul 24 2019
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9.6
Cons:They upgraded us to a Suburban and it was easily returned to a different location!Reviewed May 20 2019
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10.0
Fast teansactionPros:Car was in excellent condition. The whole process was painless. Liked the car Kia Sorrento. Very roomy Perfect for 4 women with luggage!Cons:NothingReviewed Sep 18 2018
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5.2
Highway RobberyPros:The car was clean and easy to drive.Cons:Price. Cannot believe how much I had to pay to rent this car. In addition, I hate how Kayak and other discount sites have extremely low prices such as ‘25.99 per day’ listed, then you click on the car, go through the whole process and when you finally go to pick up the car the Avis rep says ‘that will be 1 million dollars’. Ok that was an exaggeration, but I feel ripped off every time I rent a car and ESPECIALLY when I use sites such as Kayak to try to find a deal.Reviewed Mar 21 2018
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6.0
Pros:I liked the car(Hyundai Elantra)! Great gas mileage, good interface. I received great customer service over the phone, problems were resolved rapidly!Cons:Car was a little dirty, had a few cigarette burns in the seats.Reviewed May 30 2017
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10.0
Fast service out in no timePros:Friendly staffReviewed Mar 28 2017
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