8.0
The dropoff was supposed to be at the Albequerque airport but the address given was several miles away and provided no shuttle to the airport. Fortunately, we were smart enough to call and got the drop off changed to the airport.Reviewed Nov 2 2023
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6.0
Car drove well, but was washed very poorly, the seats were all stained, and the car had extensive surface scratches, along with some dents on the hood.Reviewed Oct 20 2023
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8.0
Pros:Car was ready on time. Pickup was easy.Reviewed May 29 2021
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4.0
Pros:The worst pressure up-selling of my life. This could easily be worth 300 to 400 dollars added to the price. Avis is pretty greedy.Cons:Up front details about up-selling. I doubt I'll rent from Avis again. Costs can quadruple.Reviewed May 12 2021
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5.6
Cons:The car we were given was extremely uncomfortable for a short person to drive and drop off via the drop box not very user friendly (no writing utensils available and we didn’t have any with us on vacation)Reviewed Sep 15 2020
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2.0
Pros:Nothing.Cons:Actually getting the rental car. They had no convertible to actually rentReviewed Jun 11 2020
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10.0
Pros:Staff was greatCons:Not much could have been better! Excellent rental experience.Reviewed Jan 30 2020
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9.6
Pros:staff was super helpful and reassuringCons:pricingReviewed Sep 18 2019
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9.6
Pros:So great to work with, fast,peasant and friendly. THANK YOU!Cons:The car had a really weird smell in it. It was barely ok but not bad enough to bring it back...hated the smell!Reviewed Jul 24 2019
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9.6
Cons:They upgraded us to a Suburban and it was easily returned to a different location!Reviewed May 20 2019
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2.0
Pros:NothingCons:Have the car we reserved or its equivalent as was agreed on in the reservation.Reviewed Apr 15 2019
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9.2
Pros:Super friendly and accommodating staff at the Cerillos Road office. Totally unlike the Hertz folks nearby.Reviewed Apr 7 2019
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