2.0
I paid and reserved full size SUV. At pick up the gave me a Mis Size SUV because they have no vehicles in stock. Trying to get part of my money back due to wrong vehicle guiving might have to do a Credit Card dispute. Don play with peoples travel plans! Or at least guive them a couple day notice! Definetly not at airport counter!Reviewed Mar 19 2023
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2.0
car quit. stranded no reimbersement for down time.Reviewed Jan 5 2023
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6.0
They charge me for gas $82.81 I filled it outside the airport until the gas spill from the tank FULL TI THE GAS CAPReviewed Sep 26 2022
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6.0
Inadequately manned pick up and drop off.Reviewed Jan 23 2022
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5.6
Cons:The staff was helpful, but the Avis's policy on accepting payment is nonsensical and downright idiotic. They would not accept my debit card. I literally use this card EVERYWHERE -- travel, retail, etc. -- both offline and online for much larger and much smaller purchases, and I've never had an issue. Then, Avis says they can't use that to rent the car to me? Are you kidding me? I'm a Preferred Plus member and have rented cars from you many times. You know you can trust me to pay, and you know who I am. (I literally could've walked over to an airline ticket counter, used my debit card to buy a refundable ticket, returned to Avis to rent a car [since that's the only way they said they'd accept my debit], and then returned to the airline ticket counter for a refund. That makes NO sense.) AFTER THAT FIASCO AND ARGUING WITH THE STAFF TO NO AVAIL, I tried to see if they could use my American Express card that's in the system (since I use it regularly for work). They needed a code, but I didn't have the card (it was in my home in another state). I got on the phone with American Express, and they were willing to give a 1-time code (they said they do this regularly with companies when their clients don't have their cards). Unfortunately, Avis didn't accept that offer either. GRRRRRRR. I ended up having to get a local family member to swipe a credit card of theirs. So frustrating!Reviewed Jan 3 2020
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7.6
Cons:$250 for an economy car we used for 2 hrs from Tulsa to Joplin seems pretty steep! High price for convenience. The process was very smooth, from online rental to pickup to return.Reviewed Dec 19 2019
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10.0
Cons:Loved itReviewed Dec 9 2019
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2.8
Cons:They man that helped me did a price match for me. When I returned the card I was changed for an extra day. Not good at allReviewed Jul 6 2017
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8.0
Pros:Easy to pick up/drop off. Convenient access to Tulsa areas of interest.Cons:The Jeep squeaked all the time and had tons of rattlesReviewed May 8 2017
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10.0
Nice RidePros:The ease and quality of service. I was able to get in and out during the pick-up & drop off.Reviewed Apr 24 2017
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9.6
Great ExperiencePros:Everyone was friendly and helpful.Reviewed Feb 26 2017
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10.0
Employees were wonderful!Pros:Ease of checking in and checking out was smooth. the employees were friendly.Cons:I asked for a mid-size vehicle and I was given a Ford Focus. I consider that a small economy car.Reviewed Nov 23 2016
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